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What a great experience! All of our questions were answered promptly! Everyone with Guarantee was so helpful and patient with us as new home buyers. The hardest part of the whole experience? Spelling Guarantee correctly!!
Stephanie M. | April 2019
It took me two years to fine my prefect home. My credit was not so good when I began. They helped me raise my score in the most easy and inexpensive way. I did exactly what they said. It worked and now I have my own home. I couldn't be more happy. Thank you all so much. -Jeni
Jennifer S. | March 2019
Matt and his team made the entire process extremely easy and very transparent. I had previously bought a house, but this is the first time I felt like I was actually educated on the process and felt extremely comfortable with the purchase. They were great to work with and extremely organized and responsive. I would recommend them to anyone I know looking for a mortgage company.
Zachary B. | July 2017
Melissa Griffey and her team were fantastic. They made the whole process easy and enjoyable.
Dave S. - June | 2018
The entire team at Guaranteed Rate in Geneva made this process the easiest in the 7 homes I've purchased in my life. Matt Paradis started the process for me and introduced me to his team. They were exceptional at follow up and communication which makes it easy to know where I was at in the process at all times. Linann Vitoe was my loan coordinator and was very responsive whenever I had questions or needed further explanation. The team worked very well with my attorney and realtor so that all...
David C. Purchase closed Dec. 2016
Melissa Griffey was the best! Communicative, thorough, pro-active, and friendly.
Robert W. || December 2016
Matt helped us with a loan 13 years ago and that is why we went back to him now. He is a very fine man, always helpful, and we look forward to working with him again.
Ed & Camille P., Refi Closed May 2016
I wanted to take the time to say THANK YOU! We came to you with about 10 days until close unhappy with our previous lender and you got us to closing with the interest rate that we wanted without any flaws or issues. The original lender was submitting paperwork late and extremely unprofessional to work with (which seems odd for such a large bank). Not to mention they raised our interest rate 3 times during the process. Your professionalism and positive attitude made the process so much smoother!...
Samantha and Dustin August 2014
It was great working with you on obtaining the mortgage for our townhome purchase. Thanks for all of your advice, counsel and expertise! You are a true professional who always made me feel very much at ease and in the know throughout the entire process. I appreciate all the recommendations and advice during all the questions/calls. Without your involvement our closing would have been much more painful and protracted. You always had our best interest in mind, and patiently dealt with all...
R.Z. Palatine, IL June 2, 2014
Matt did a terrific job! It was a pleasure working with him.
Realtor Brad F., Closed May 2015
Melissa, Kristy, and Michelle were awesome to work with! They were always there when we had questions and sought out solutions to any snag we came across!
Sue Voelz and her team were awesome to work with. They made what others said was not possible, possible for me. I strongly recommend Sue and her team for mortgage needs!
Matt Paradis was excellent in this for me, I didn't have the greatest credit when I first approached GR for an approval but he gave me the tools and told me exactly what to do and 2 months later my score jumped and we were ready to go! The last lender I went to didn't even want to bother to help me fix the problem. From start to finish Matt Paradis and his team were 100% helpful and prompt.
Kristina B. – Gurnee, IL | Jan. 2015
Thanks for your incredible work on this one! Everyone at the closing was amazed with how quickly and smoothly this loan was processed. Very impressive! THANKS!!!
Jim M. – Coldwell Banker Honig-Bell
Thank you so much for getting the loan through in supersonic speed. Everyone was amazed that we closed as fast as we did. We are truly grateful to you for helping us get in the wonderful house we now have. Thank you again.
– Terry & Carol V.
Dave Zarembski and Riley (Dave’s processor) were fantastic. I kept putting fiery hoops in front of them and they just kept going! Dave went above and beyond. We needed docs early as I was traveling and wanted to review so my wife would be at ease. Dave and Riley delivered.
Scott K., February 2014
Matthew Paradis, and his team, were remarkable. Matt was great about being sure I understood everything. And, that I was prepared for the next steps in each process. Amy Schoenthal made the closing processes move so effortlessly, it was like magic. They were all so amazing and helpful. They made my first house purchase so much easier, and less nerve racking, than I had expected it to be.
Johnathan D. - April | 2017
Melissa was creative and very trust worthy in getting the job done and on time. A pleasure to work with.
There are no words for the amount of love and appreciation I have for Amy Schoenthal! She was the absolute best through this whole entire process. She kept me in the loop always, followed up with me when necessary but was never overbearing in any way!! I would 100% come back and work with her again!
Stephanie M. - September | 2017
I had a fantastic experience working with Melissa, and I'm not sure our deal would have closed if not for her close attention to detail, diligence and responsiveness. Melissa was ahead of every potential pitfall, and took proactive steps to avoid delays in the process. She kept everyone on both sides of the transaction informed along the way, and remained easily accessible for questions or concerns. In addition, her always pleasant demeanor and positive attitude made her a pleasure to work with.
Pete C., Realtor