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Ryan Richardson and his team were great. They were timely and organized. We will definitely use Guaranteed Rate again in the future as well as recommend them to family and friends.
Samantha M. - Aliso Viejo, CA | SEPT 2017
Experience could not of been easier. I never knew refinancing could be so easy. Ryan was very nice to work with and his response time was fantastic. I have already recommended Guaranteed Rate to others.
Elizabeth F. - Elmhurst, IL | APR 2017
We love Ryan Richardson. He was extremely helpful and answers all my questions almost instantaneously. Will do business with Ryan again and would highly recommend him to everyone.
Mary G. – Fresno, CA | JAN 2016
Ryan did a great job getting everything rolling, clearly explaining to be the finance options, etc.
Craig M. – Northbrook, IL | JUN 2015
Ryan Richardson was always available and quick to respond.
Tse-sun K. – San Diego, CA | JUN 2015
Pamela Zank is one of the best in the business. We have used her multiple times and would recommend her to anyone.
Kenneth O. | May 2019
Pam Zank is fantastic! She made everything so easy and she was there anytime I had any questions or concerns. She is truly the best. She is a 10 out of 10!! A true professional and class act!!
Patricia H., October 2018
Rich was more than patient but professionally persistent during our loan process. He took into consideration our generational issues with computers as well as time and location (rural Arkansas). Rich explained in a professional manner what needed to be done to expedite our process and was reassuring when the unexpected surfaced. THANK YOU Rich for making this transaction happen!!!! You rock!
Marlene O. | JAN 2016
Pam constantly was a super effective firefighter for all of the nits and nats that get raised in the home purchasing process.
Brian T., August 2018
August of 2015 saw me taking a plunge into home ownership, a move that scared me but was necessary for my new divorced life. My realtors recommended Rich Goodwin, and WOW, they were right! My finances were, in a word, hairy - inexperience and naiveté meant I had made some mistakes and needed Rich's work and the work of his staff to make the bumps level. When my partner and I decided to buy the house together, Rich didn't even blink - more work just made him work harder.
A Happy Customer
TJ was so great, he always took the time to talk to us and explain the process. I felt totally comfortable with him and he made the process as smooth as possible. Thanks!
Carrianne K. | May 2018
TJ Lynch made the whole process as simple as possible. He was fabulous. Loved the upload process and would gladly work with Guaranteed Rate again (even despite the affiliations with the White Sox) Thanks
Daryl C. | May 2018
Ryan and his team were knowledgeable, responsive, courteous and make the entire process so much easier.
Karen E. | SEP 2015
TJ remained in constant communication with us and was very helpful through the entire process. The docusign process was also very easy and helped expedite getting the required documents in a timely fashion. Always a pleasure to work with TJ and his team!
Tracy was great to work with & answered any questions we had regarding our loan.
I loved working with Rich Goodwin!!! Business was smooth sailing with him! He had our back throughout while process!!
Alejandro P, – Antioch, IL | Mar. 2015
Joe Richardson was incredibly helpful, professional and kind. His communication was outstanding and he and his team made everything very easy for me. I am very pleased with the service I received.
Nora J. | July 2018
“I have heard and read about refinancing horror stories. This refinance was completely painless. All was said and done in less than 30 days! Pamela was a pleasure to work with and we were offered great rates. Everything from beginning to end was explained thoroughly and completely. I would recommend her to everybody!”
Charles H., July 2013
Joe Richardson was by far the best loan officer I have ever worked with. He understood my unique situation immediately and his years of experience and knowledge him to quickly choose the best approach to put me in position to get my loan approved. Joe kept me well informed throughout the process and gave me a heads up when there was an issue or a change of some kind. He was cool, calm and collected when I was on the verge of tearing my hair out and got glitches attended to promptly and...
Diane B. - 7/7/15
Thank you so much to Tracey Naughton and her team for doing an excellent job on my mortgage application. I will definitely recommend Guaranteed Rate to my family and friends. Two thumbs up!!!
Allan L. -- Arlington Heights, IL 3/14/2014