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This was my second time working with Ryan. There was no way he could surpass the quality job he did the first time — but lo and behold---HE DID!!! Thank you Ryan and Guaranteed Rate
Edward G. - Santee, CA | OCT 2017
Guaranteed Rate made refinancing easy. Our Loan Officer, Ryan Richardson, was super communicative and really went the extra mile. He took his time to explain things for us and explain some options for our fixed 15 year refinance. He really made the whole process feel smooth for us and has exceptional customer service. I have been singing Guaranteed Rate's praises to friends and Ryan is a big part of that.
Barbara W. - Chicago, IL | MAY 2017
Guaranteed Rate made the mortgage process a breeze. Within 40 minutes of my initial application, I had a pre-approval letter sitting in my inbox, ready to send to our real estate agent. Ryan was INCREDIBLE to work with. He answered all of my questions and even ran multiple hypothetical scenarios to help me make an informed mortgage product choice. I have nothing but praise for Ryan and his team. Thanks Guaranteed Rate for upgrading the mortgage process to the digital age.
Jacob J. - Orland Park, IL | MAY 2017
Ryan Richardson and Ray Scott were very helpful....almost seemed like I was working with a boutique firm.
Paul S. - Chicago, IL }
Ryan Richardson and his team kept us up to date and informed of the loan process. He was available for any and all of our questions in order to make our decision.
Fred C. – Carlsbad, CA | JUN 2015
I had a wonderful experience working with Rich on buying my home as well as re-financing it a few years later. He was as informative as he was patient with all of my needs and he was always a phone call away. I have since referred my sister as well as others.
Rick L Wisconsin Property
Great team of people! Everyone was very helpful and made the loan process very easy for us.
Cheryl P., May 2018
Joanne Rogers is the Best. These were my third and fourth loans with her.
William H. – Deerfield, IL
I highly recommend Rich for your financing needs when purchasing a home. I have already spoken to several people about him, and will continue to do so. Rich Goodwin, thank you!
Just a quick email to let you know that Cathy and I really appreciated the manner in which you serviced our loan requirements. Way back a couple of months ago when I saw Jack and asked what I could do make this happen, he did not hesitate to mention you as a resource. A thank you will never match the opportunity you gave us to achieve the next step of our lives. We are grateful for the service you have provided us.
This is my second experience with Guaranteed Rate and it was even better than the first time. Everyone was professional, patient and quick to respond. I appreciate TJ and his team.
Kim H. | September 2017
I have worked with Joanne on several loans. Joanne has always been extremely professional, knowledgeable, and goes above and beyond to honor her commitments. I would definitely recommend Joanne!
James W., Inverness, IL
Tracey was extremely helpful during the loan process and I would definitely recommend her to others.
I was originally introduced to Rich Goodwin in 2010 by a REMAX realtor. He told me that Rich was one to be trusted. We refinanced in 2010 with Rich and everything went smoothly. In 2012, Rich called and said that by taking advantage of the rates that had fallen over 1% our savings would be substantial Rich worked with us and even arranged that the closing of the loan take place at our dining room table. Rich Goodwin can be reached on weekends, evenings; whenever a client has a question. His...
Dale and Kathleen
Rich is very thorough and knowledgeable. He delivered just what he said he would in a very timely and efficient manner. Rich kept both myself and my wife (Danielle) up to date daily as to the status of our refinancing and made the whole experience painless.
Jim and Danielle
“I recently refinanced our mortgage with Pam at Guaranteed Rate. I have been through this 4-5 times at this point so I have some perspective. The pricing was competitive and the service was exceptional with no curve balls. The entire process was very smooth and hassle free! We did this with the recent low rates and Guaranteed Rate was able to close within 30 days. We would highly recommend working with Pam!”
John P., July 2013
Joe Richardson is one of the most professional, and effective mortgage related businessman I've every known or dealt with. Long before dealing with him on a necessary HARP refinancing effort on our home, I worked in a firm having a mortgage servicing division within it. So I know of such individuals. Joe was able to troubleshoot with ease a process that, before that, had been a nightmare for my wife and I with our existing mortgage holder...and was able to do so in a fast, assured, and very...
Ken A. - 4/23/15
Thank you so much to Tracey Naughton and her team for doing an excellent job on my mortgage application. I will definitely recommend Guaranteed Rate to my family and friends. Two thumbs up!!!
Allan L. -- Arlington Heights, IL 3/14/2014
Mike Miller was recommended to me when I was shopping for my first house. Within days I already handed out his business cards. If it wasn’t for him I would never use this company. I’m so happy I did!! Thank you to Mike and the company I am a very happy customer and he made my closing even easier.
Jane S. - June | 2018
Joe Richardson is an outstanding loan officer that is attentive to the needs of his clients and always responsive to any questions during the process. Thanks - as always it was a pleasure dealing with you Joe.
Greg L. - Wilmette, IL