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Austin and his team were great - super responsive, helped explain mortgages to first time home buyers, and made the process super easy.
Patrick B. | April 2019
Austin and team were just so responsive, walking us through the needs and answering our questions before we even asked. Would absolutely recommend to our friends as they go through the process!
David L. | March 2019
Austin and his team were great. They all responded quickly and thoroughly, and they all did so in a way that was easy to comprehend. More importantly, though, as a first-time home-buyer, I had a lot of questions and concerns through the entire process. Austin was extremely patient with all of them; no question or concern was too small.
Steven L. | December 2018
Austin and Team were amazing they are the best that i have ever worked with. They really went out of their way to make sure we knew what was going and were happy with the loan process.
Alpheus C. | July 2018
Austin and his team were fantastic to work with as a first-time home buyer. The home buying process from start to finish is a nerve-racking whirlwind. But Austin was always available to answer any questions that came up throughout the whole process even outside of business hours. We were able to get everything sorted and the loan approved well in advance of closing. Highly recommend!
Nathan B. | February 2018
AUSTIN REED and his team made this experience really convenient and easy for us. They really took the time to help you through each process and if we had any questions, they were always there to help us. I would gladly recommend them to my friends and family and would use them again.
Samuel C. - Funded 11/17/17
The team I worked with was great. They made it very easy to understand the process and what was needed from me in order to make sure that everything was completed on a timely basis. They were all very responsive at all times. I would definitely work with them again.
Nicholas O. | 08/24/2017
Austin and his team were phenomenal, I'm so glad I had them to direct me through the process of buying my first home! They were thorough, quick, and made sure to communicate everything clearly to me throughout the entire process. They helped make the experience as smooth and timely as possible.
Margaret N. - Funded 8/25/17
Great experience! These guys are on top of their game - very helpful, responsive and easy to work with.
Sergei L. | August 2017
Austin and his team were awesome! Austin was very responsive to every email and phone call and his team was very prompt with answering questions and telling me what I needed to provide. This was my first mortgage and it was extremely smooth!!
Lindsay G. | 2/12/2017
Austin Reed and his team set the standard for professionalism and world class customer service.
Byron T. - 12/16/2016
Austin Reed and his team communicated with us and answered questions very quickly. Austin helped us to get the pre-approval then the final approval. His team worked very effectively and efficiently. They made the process easy.
Nancy W. | 09/08/2016
Austin and his team were absolutely fantastic! Very responsive, effective, and knowledgeable. I would definitely work with him and his team again, and gladly recommend them to my friends. Thank you so much for helping me financing my first home!
Austin and his team were beyond exceptional and instrumental in making my closing go flawlessly. They all were able to balance the task of keeping my wife and I informed along the way without overdoing it. At every step they were reachable and informative. We NEVER had to wait for a reply at any time for any reason. We will be recommending them to everyone and anyone that mentions the word mortgage.
Nicholas S. 07/15/2016
Austin Reed was great! He was super responsive and available by email, at all times of the day and day of the week. He gets things done efficiently, explains matters clearly and is personable.
Austin Reed and his team, Minh, Harold and Julie made the mortgage process easy and seamless for us. the process was quick and efficient and they communicated with us expediently at every turn. I have already recommended them to friends who will be in the market soon! Thank you.
Gloria D. - April 25, 2016
We recently closed on a home in the last week. During this process we worked with Austin Reed and his team to obtain a loan. Austin was great at outlining the process and walking us through every step. I will be using Guaranteed Rate for all future loans I try to obtain.
Michael L. April 11, 2016
Austin Reed and his team were incredible. Getting a loan with them was a breeze compared to my past financing experiences. From the easy to use interface, diligent and organized coordinators, and friendly people, the whole experience was more than just painless, it was fun. They also worked lightning fast. I can’t speak highly enough of the service, and the rate they got me is GREAT. I can’t wait to refer them to my friends, and will definitely use them going forward!
Austin helped us get a great rate for a convential renovation loan and we just refinanced with him since renovations are complete. Great rates both times and low fees.
Austin Reed did an excellent job as my mortgage broker. He is very knowledgeable, patient, and responds to emails 24-7. He works hard, is professional, and positive. I fully recommend him and Guaranteed Rate