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Matt Keane did a fantastic job making me feel comfortable buying my first home. He was always available and guided me throughout the entire process. Couldn’t have been happier.
Brian K. | January 2019
I’m going to be honest. When I started thinking seriously about buying my first home, I had no idea what I was doing. Then Matt Keane from Guaranteed Rate came into my life. Now, 60 days from our first conversation (I had so many questions!), I’m about to close on a home for my family that we love and we couldn’t be happier. I was fortunate that my realtor referred me to Matt. Working with him was like having a smart, capable, caring older brother guiding me through an unfamiliar experience....
Rob B. | January 2019
We just wanted to say thanks for all your help and making the process so easy for us. I really enjoyed working with you, Susan Gallo, and the rest of your team. We were very impressed with how quickly you were able to get our mortgage, especially with an aggressive closing date. I will gladly fill out the survey, and make sure that you and Guaranteed Rate get the highest marks. Also, we will be happy to refer you to family and friends looking for a mortgage. Thanks again!
Kirk & Rachel S.
Matt, our loan officer, and his team of professionals were very helpful every step of the way answering any questions we had as well as being readily accessible! Great service!
Marilyn M. | November 2018
Great process all around. Kept in touch, answered all my questions and worked towards a speedy close. Nothing negative to say.
Daniel J., September 2018
Overall great experience.
Rennae K. | June 2018
Matt Keane and Monica were great - very patient communicative and kind. Thank you for everything!
Kimberley S. | July 2018
Matt and his team were great, helped make for as smooth of a process as possible. Would recommend them.
Dennis M. | April 2018
Matt Keane and his team, Maryellen Kintz and Monica Holdcraft, were a delight to work with and answered all of our questions. They were extremely focused on us and our best interests. I look forward to work with them again!!!
Matt Keane, Monica and Maryellen were all outstanding to work with. All made the process incredibly easy! Guaranteed Rate will be highly recommended to all I know!
We had several issues on our side based on historical issues, but Matt figured it all out and got us all set up to refinance and fix the issues!!
Matt and his team of Maryellen and Monica are second to none. They make the process easy and lead through communication every step of the way.
Kevin Keane went out of his way to help me with my loan. He did a great job communicating at each step in the process. And Michelle Graci was an absolute pleasure to work with. Great team!
Bryan K. - July | 2018
Brian DiVito worked tirelessly to get me to close even when forces outside of his control prevented us from closing on time!
Teresa P. 6/11/15
Thank you team for making my first go at homeownership go as smoothly as possible. I never felt overwhelmed or stressed. The team was always there to answer any question I had. Thank you again for making my experience really amazing.
Kimberly S. | May 2018
Matt Keane was knowledgeable and excellent to work with! He was able to answer all of my questions and find the best loan program for my situation!
Timothy B. -- West Orange, NJ 6/30/2014
All involved were knowledgeable in regards to what was needed and quickly responded using online features.
Joseph G. - APRIL | 2018
Matt Keane was a great person to work with. He always was easy to get in touch with, whether via mobile or email. He made the process simple for me, considering I was a first time home buyer. Matt answered any questions I had and everything worked out very well.
Jennifer K. -- Rahway, NJ 3/24/2014
There are no words to express my deepest gratitude and appreciation for Lori Neuhauser! Being a first-time buyer, of course I was full of questions and stress. No matter what time of the day, night, or weekend, Lori always answered my questions promptly, courteously, and professionally - as well as having a very genuine caring attitude to ease my concerns and stress. She is beyond wonderful!!!
Melissa W.– Washington, NJ | JULY 2015
Kevin, I just wanted to express my appreciation for the outstanding service provided by you and your team in refinancing our home. Your personal service and attention to detail combined to make this transaction unbelievably easy for us. Thank you.
Dave and Nancy Bauchat