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Mike Alkema and his staff were outstanding. Very helpful and on top of everything that needed to take place in order to close our loan. I would not hesitate to recommend them to family or friends.
Kim R. | June 2018
This was indeed one of the greatest experiences that I have ever had with a mortgage company they worked hard and diligently and made us feel like we were the only customer that they were concerned about in the world we totally fell in love with everyone that we came in contact with
Willie S. - October | 2017
We had a great experience with Robert Baldwin. He was so responsive to any questions we had. He was easily accessible and communicated well throughout the entire process. I would highly recommend Robert Baldwin and Guaranteed Rates.
Elizabeth H. | July 2018
David Crump from Guaranteed Rates was excellent. He was professional, punctual, and very easy to work with. In the future if I were to buy a second home, I would strongly recommend him and the Guaranteed Rate comapny.
Simoo S. | December 2018
Michael Milanowski was absolutely awesome from start to finish - throughout the entire process. Everyone at GR was great to work with.
James H. | August 2018
Very smooth process. Kept me up to date. Let me know when I need to take action.
Stephen B. | March 2019
Mike Alkema did a great job. He was there to answer questions for me at any time. He was very knowledgeable and helpful in this process. I think that the communications from Guaranteed Rate could be a little more streamline. It seemed like we were a bit bombarded with emails from 3-4 people at times, and it became a bit muddy. Other than that, it was great.
Kyle D. June 2016
Robert Baldwin has done an exceptional job! I will absolutely refer any of my contacts to him for help with processing their loans. Robert was patient with us and made sure we not only understood the next steps in the process, but also why each step is important. Robert is professional and always available to answer any of our questions. Robert's demeanor and responsiveness should be used as a model. Well Done!
Scott B. | June 12
Robert did a great job. I appreciate all his hard work to get things done and do what's best for the customer.
Jennifer H. | 1/12/2017
Mike, A big thanks to you and your team! The online process was super easy, everything went as planned and you guys were great at frequent communication, putting us at ease throughout the entire refi. We will certainly contact you in the future if we need anything else mortgage related and will spread the word to our friends and neighbors if the topic comes up.
Brad & Chandra B. - 4/13/2016
Chris Peterson was wonderful to work with. He helped me every step of the way and explained the process completely. He's very knowledgeable!
Lisa P. | December 2019
I was working with David Crump. He was very informative. He kept me very informed on every process that was being done.If I didn't understand it he make sure I understood thoroughly. David always called to double check on me even when he didn't have to.
Kelly S. | May 2018
We had a very long process and Robert Baldwin took me through everything step by step. He made sure I understood everything, stayed calm and helped whenever he could to answer my questions and other concerns.
Vanya J. | 2/2/2017
Michael took the time with me to find a promising solution to my situation that many would not. I am grateful to him for working with me. Thank you Michael.
Terrance F. – Saint Paul, MN | APR 2016
Rob Baldwin was amazing. I received numerous emails from him late in the night, just because he wanted to make sure I had the information as soon as possible. I never had to wait longer than 30 minutes for a response and he always checked in before and after, just to see if we had any questions. Since we are selling our current home, he is still in contact with us and answering questions or own realtor is not. From the start through the end, Rob has been a wealth of knowledge and stability we...
Gerald V. | 09/26/2016
Chris Peterson has always proven his integrity during every facet of my mortgage process. His honesty and straight forward talk and approach take the confusion and questions out of this complicated process. He will do every mortgage I ever have and I highly recommend him to anyone I know as well!!!!
Guaranteed Rate made it real easy for me. The process was smooth!
Matthew L. – 8/30/2016
Loved my loan officer - kept in touch every step of the way. Process went much faster than I expected.
Sandra G., October 2018
Thank you for all you did to process all the paperwork, review, and submit everything to approve our mortgage. We are pleased with the outcome and the rate, with your service, we had a very positive experience.
Tom & Jessie
As I was looking for funds for an investment and the monthly payment was a secondary concern, Robert was able to work with me on the numbers that I cared about instead of just quoting me a monthly payment.
Jeremy S. – 4/5/2016