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Naomi was fantastic. She explained everything clearly and was quick to respond to any questions that I had. I was so nervous going into this as a first time home buyer but Naomi couldn't have made it any easier!
Deven S. | May 2019
Naomi Madrid was exceptionally professional. Here knowledge and genuine spirit were critical in our journey as first time home buyers. In a business where integrity can’t always be taken for granted a person of character like Naomi stands out. You got our business because we wanted to work with her, and we intend to work with her again next time we need a home loan
Brett M. - September | 2018
Naomi was exceptional! She went above and beyond and was always readily available for all of our questions and concerns! Lynn also help us through the process and made sure we knew every step along the way and was extremely pleasant to work with!
Megan P. | July 2018
Naomi was great! I was referred to her by my brothers! And she worked with me and my busy schedule!
Sarah H. - May | 2018
Naomi Madrid is wonderful to work with! This is the second time she has assisted me with a home loan and I would use her again! I have already referred my brother to her. Her team was helpful and made the process understandable. Thank you!
Carrie D. - 6/5/2017
Naomi was very patient and kind. All this new Docusign stuff was real helpful. She did everything to make it smooth. A big thank you to the entire team!
Myrna A. - 6/5/2017
Naomi was very helpful with any questions that we had. I was very appreciative to have her help us in buying our first home!
Casey D. | 02/24/2017
Naomi was so easy to work with. She was very clear and concise. We had a lot of questions and no matter how insecure we felt about asking she always had a quick answers and explained everything so we understood. I would give Guaranteed rate to anyone I know looking to buy.
Keith B. - 11/14/2016
Naomi and her team made the whole home buying experience easier than I ever imagined. While being very professional at all times, they were also compassionate to my anxieties and kept me calm through the process. Helped me understand the need for all the paperwork and explained the short delays. Would I use Naomi again? YES and I have suggested my son and daughter-in-law use her in the future.
Katherine V. | October 2016
Naomi was awesome to work with. She always took the time to explain everything and never made you feel like your question was wrong when you ask it. She was always cheerful, always returned your call and was never rushed with you. She always took the time that was needed to explain everything in detail. I will always do my business with her. She made it a great experience.
I would absolutely come back and work with Naomi again. She made the process smooth, I was comfortable working with her and she was dedicated. I don't feel like we would have gotten the house of our dreams if it weren't for Naomi.
David F. – 4/28/2016
Naomi Madrid is amazing at her job! And as a person she is wonderful! She was amazing and helped so much from beginning to end. I don't trust many but instantly I felt like I could trust her and I'm glad I did. She helped my dream come true of owning my beautiful home. She would help all hours of the day which is something most don't do. And at signing she gave me my first house warming basket something unexpected but very much appreciated, she goes out of her way to make sure her customers are...
Heather B. – 4/8/2016
My loan officer Naomi Madrid was amazing. She stayed on top of everything, and made the process very fast and easy.
Joshua S. – 5/19/2016
Thank you Naomi for all of your hard work! You were a pleasure to work with and we appreciate all you did for us. You made this entire process smooth and easy.
Frank L. – 3/28/2016
Naomi did an excellent job and was so professional and caring. She was on top of everything and knew what the underwriters would need to make the loan process go smooth with no complications. I thought purchasing a home when we still lived in another state would be stressful but Naomi and her team made it so easy. She even found a great real estate agent for us who was amazing. I will definitely be recommending her to anybody that is looking to purchase or refinance. Very pleased!!!!
Brian C. – 1/29/2016
Naomi is absolutely wonderful as well as the staff that made sure my documents for funding were in place and there were no issues at or near closing. I worked closely with Naomi and she made the whole house buying process easy.
Bobby R. – 10/29/2015
Your team were extremely helpful to me. Your Entire Team did an OUTSTANDING JOB. Thank you very much.
Joseph M. | August 2018
Naomi was very professional she explained clearly what we needed to know and got the loan to fit our needs. We felt comfortable, confident and not like just another loan but that she really cared for our family and our needs to make this stage of building new construction less stressful.
James D. – 10/28/2015
Good teamwork. Smooth transition and attention to detail. Good communication and instruction for signing numerous documents electronically. Courteous and relaxed interaction style.
Belinda C. | June 2018
Phil makes everything so simple! We will, always, do our business with guaranteed rate!
Jacob W. | April 2019