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Rick Mikel and his team were amazing!! I had a million questions that I thought for sure would've annoyed them but they were very helpful. It was my first house and they made this process super easy! Thank you Rick Mikel, Laurissa, Cath & team! You all have made my dreams come true!
I want to say Rick Mikel and his staff made this process easy for my husband and I. They made us feel comfortable to ask as many questions as we needed. They were amazing on getting back to us and responding to all our questions or concerns. They made us feel like family. We couldn't ask for better service and I would highly recommend Guaranteed Rate to all my family and friends with no hesitation. They are trustworthy, honest and make you feel comfortable through this whole process. Thank...
Daniel V. - Plainfield, IL
"From the first contact with Rick Mikel, the whole mortgage application process was exceptional. His Team kept us advised on the status of our application and were excellent in communicating their needs with us. They followed through on every step in the process. If needed, we will use Guaranteed Rate again for our mortgage services. "
Daniel V - Naperville, IL
Rick, Dawn and Laurissa were all wonderful. They made my mortgage experience a wonderful one. I couldn't ask for an easier process. I have just two words "Thank you"!
Javon B. - Durham, NC
Rick was kind, helpful and always there to answer all my questions...and never made me feel silly for asking what I was sure were ridiculous questions! :)
Donna C. – Raleigh, NC
Rick Mikel was very attentive & helpful to me, he immediately sent me suggestions on how to improve my credit score. Rick answered any questions I had right away, didn't matter what day or time it was. We were very content with him as well as his staff, Laurissa Sigmund, Dawn Dickenson & Catherine Kline...I am so glad my realtor Nancy Konrad sent me to Rick.......Great team! Very comfortable experience...........We are so happy, thank you!
Paula C. – Wheaton, IL
Rick's team once again knocked it out of the park. I refer everyone I know to Rick and will continue to use for any future needs! Thanks team!!!!
Michael R. – Fuquay Varina, NC
Everybody was great, Phyllis was wonderful and so easy to get in touch with. Just a really great experience for me.
Lindsey B. -- Wilmington, NC 2/27/2014
Rick Mikel was great to work with throughout the whole process. He made me very very comfortable that everything was going to workout even with some of the bumps we experienced.
Joseph L. -- Westchester, IL.
The team that worked with us was very helpful, friendly and made sure I didn't have to worry about closing. They were very thorough and professional but most of all, very approachable with my questions and concerns. Rick was awesome!
Quincy W. -- Wilson,NC
Hey, check out this amazing review from Johnna about Phyllis! “Thank you, Phyllis and Lyle, for all of your help with my loan. You gave professional and fast service. The next time I need a loan, I will definitely use Guaranteed Rate again. Thanks again!”
Johnna T. – Youngsville, NC – 4/2013
Rick and his team made it a breeze. Guaranteed Rate had competitive rates and fees and it didn't hurt that they are very good at what they do. They kept lines of communication open letting us know what items are needed to move forward with each step and answering our questions. I'll be recommending rick to everyone! Thanks Rick.
Judith M. -- Boiling Brook
Hey check out the remarkable review from Jenny about Lorraine! “We just closed on a refinance and had the most wonderful experience with Guaranteed Rate! We especially loved how every member of Phyllis' team in Raleigh, specifically Lorraine and Lyle, worked so well together! These ladies were so prompt at returning calls and emails, which made all the difference! Overall a great experience...thanks again!”
Jenny F. -- Greensboro, NC -- 02/2013
Hey, check out this amazing review from Bob about Rick! “We had a great experience working with Guaranteed Rate and Rick here in Elgin! Thank you for everything.”
Bob J. – Elgin, IL
Hey check out the glowing review from Mark about Phyllis! “Phyllis Faulkner is always on top of things. We have bought a house and refinanced a few times and have and will continue to use Phyllis. Thank you as always for all the hard work Phyllis!”
Mark C. -- Wake Forest, NC -- 01/2013
Rick Mikel and his staff were excellent from start to finish. Could not ask for better support, timely answers, coaching through the loan process and "signing day" help. Couldn't have done this without them.
Casey T.- Winterville, NC
Hey check out the amazing review from Diana about Phyllis! “Thanks you Phyllis along with the Team! We just closed our refinance and it was great experience, quick and very professional, especially the advice!” https://www.facebook.com/guaranteedRate1
Diana K. -- Raleigh, NC -- 01/2013
Everything went extremely well. I worked with Phyllis who answered all my questions extremely promptly, and trust me, as a first time home buyer, I had a LOT of questions. Not only did Phyllis address all my questions, usually within the hour, she was able to get me to closing within 3 weeks. She is also the only broker that I know of, that allowed me to close on a house while I was switching between jobs. My experience with Phyllis has been 5/5 stars, and I give her my highest recommendation.
Diana Z. - Raleigh, NC 9/2012
Considering some financial issues from my past, I was pleasantly surprised by how easy Rick Mikel, Dawn Dickinson, and Phyllis Hinson were able to make this process on my wife and I. These individuals certainly explored every possible option/avenue for us, and in the end helped us obtain a fantastic interest rate and a mortgage product that fit our wants/needs. Rick went well ABOVE AND BEYOND to make this a good experience in the long runâ€¦ In my opinion, a company is only as good as its...
David P. Raleigh, NC