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Craig Lewis our loan officer went above our expectations to make our mortgage refinance simple and easy with less paperwork and forms to fill out on our application. My wife and I would highly recommend any one looking for or refinancing a mortgage to give Craig a call. Guarantee Rate and their people were exceptional to work with.
Donald R. | April 2019
Greg made me feel like I was his only customer and looked after my needs as is they were his own. He was very quick to respond to me whenever I had questions or concerns. Greg is top notch at what he does, and I really appreciate the way he took care of me. I will definitely be referring my friends and family his way!
Miles C., October 2018
I contacted GR for assistance with a fast track VA loan and Craig Lewis and team stepped in. I could not have been happier with the results! Craig was fast, dependable, knowledgeable and always on top of my situation and process. The technology used was fantastic and easy to use. This is my 2nd VA and third home and by far, this was the best experience yet! I will be sending everyone I know who is looking for a mortgage to get with GR for their home loan needs! Thank you so much!
Michael F. | September 2018
Steven LaPrade was great! He made sure that I had all the information I needed and was extremely communicative. I will definitely be recommending him!
Jayne D. | April 2019
Craig Lewis did an absolutely amazing job! This was our first mortgage and I never thought the process would be as easy as it was. I’m sure it was that way because of Craig.
Justin D. | July 2018
Greg was awesome during the loan process! It was nice to be able to upload all of our needed documents online and sign documents over DocuSign.
Thomas B. -Monroe, NC| SEP 2016
We LOVED our experience and were extremely pleased with Steve LaPrade and the team. We have already referred several family members to Steve based on our loan experience. Thanks for turning one of the most stressful financial events people have into an easy process for us. We will definitely be back. Thanks! Hope & Robert Maske.
Hope M. | March 2019
Craig was amazing and very helpful throughout the process!
Richard C. | September 2018
We would like to send a big THANK YOU to our loan officer Steven LaPrade and the whole team at Guaranteed Rate. We are very pleased with the whole process we have been through in order to get the loan. From initial conversation about the loan, through the approval, all the way to the closing, everything was clear and easy to understand. All our questions were answered, no matter day or night. We really appreciate the responsiveness, simplicity and quickness Steven and his team should be proud...
Marcin L. | February 2019
" Greg Harrell went above & beyond to get my loan for me. Excellent job by both!!!"
Charles M. – Salisbury, NC | May. 2015
Bill was my loan officer, and I'm very satisfied with his performance he went over and Beyond to explain each and every level of the loan gave me information in a timely manner and gave great advice and information where I did not understand. I enjoyed working with him and his team.
Vickie H. | February 2019
Greg was helpful and efficient throughout the whole process. It was my first time buying a home and he and his team made it easy. And I was 2.5 hours away!
Melanie D. – Mars Hill, NC | May. 2015
Steven LaPrade went above and beyond to help us. All of our paperwork was in storage out of state. With his guidance we got everything done quickly. He is not only professional but very pleasant. Thank you so much, Steven, for all your help.
Beverly B. | January 2019
Loan officer was quick to respond, intelligent, and kept us up to speed through the entire process.
Jason B. | June 2018
Great job. Attentive, knowledgeable, very responsive in communication and made the process quick and easy.
Michael C. | April 2019
Craig and his team did a great job. I will definitely be advertising for them in the future.
Chase S. | May 2018
This was the best experience i could ask for. Greg was wonderful!
Felecia J. – Salisbury, NC | Feb. 2015
We had a fantastic experience with Guaranteed Rate! Our loan officer Bill Piotti is top notch! Bill kept us informed and stayed by us through the whole process! He was always accessible and even showed up to our closing! Couldn't ask for any better service! We look forward to doing business with Guaranteed Rate in the future!
Jonathan N. - August | 2018
Great job from start to finish.
Dan S. | August 2018
Mandy and Marie were awesome! Very helpful
Randy H. | December 2018