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Great job Jim, Mark and their sales team!! Very professional and helpful. Answered every question asked. Very patient during the purchase process. Tx again. Highly recommend and would use again.
Robert M. | February 2019
this is my second time using Guaranteed Rate. Jim Giacone and his team were amazing both times making sure that everything that needed to happen happened. I have every intention of returning to him for any future mortgage needs.
Shanna W. | September 2018
Jim Giacone was outstanding in this loan process. He explained all options and provided continuous updates as to the status right up to closing. Would highly recommend Jim and will use him for all future mortgage needs.
Fidel F. | September 2018
Jim Giacone did a fantastic job through the whole process. It took several months for us to find the right house and he answered all of our questions without hesitation. Thank you for everything.
Nikolaos M. | August 2018
If you are looking for the real deal in lending that is honest, sincere, fast, efficient, and thorough... GR is the best one for you. You guys have really gone above and beyond in every way. The process was painless as possible and even helped fast-track. There was great communication of what to expect the team. Timely responsiveness to all of my concerns. I would highly recommend GR for any mortgage lending needs hands down!
Dashna L. | May 2018
Jim Giacone was knowledgeable, responsive and professional.
Carlos U. - May | 2018
Jim was amazing. Super easy to work with and explained everything thoroughly. He made the home buying process simple and pain-free.
Lindsay O. | May 2018
Jim Giacone did an unbelievable job. Approved in 2 weeks & clear to close in 3. Will recommend exclusively to all my clients. He did a truly exceptional job. Cannot say enough good things.
Cindy M. | March 2018
Thank you,Jim and your amazing team!All of you worked around the clock to make this happen.When option A did not work out, we went to option B,then C...until we found a way.I really appreciate your professionalism and keeping in contact with me as often as necessary, needless to say your constant feedback throughout the process.Thank you for having a system that is customized to your client's needs, thank you for being organized in the process...it's intense ..but knowing that you can rely on...
Adriana S. | February 2018
I appreciate the level of service and attention you provided us in our loan process.You and you’re team are top notch and proved to me that there are still people in today’s fast paced world that go the extra mile to slow things down and explain the process in laymen's terms. May God bless you and yours for a Merry Christmas and blessed holiday.
The Niedermeyer Family | December 2017
I had a wonderful experience, with knowledgeable contacts throughout the process. Everything was simplified, I was kept up to date, and everyone had a sense of urgency with my loan. David, Ned, and Paulie were all wonderful... Jim is an absolute rockstar and deserves a vacation.
Jim and his team were amazing. I really cannot begin to express my appreciation for their promptness, professionalism and willingness to carefully walk me through this process. I would NEVER go anywhere else or recommend anyone other than Jim and his team. My heartfelt thanks.
Stacy V. - February | 2017
My husband and I cannot say enough good things about our experience with Guaranteed Rate and the service we received from James Giacone! He was absolutely wonderful, extremely helpful, right down to when I had technical difficulties he helped walk me through in an effort to expedite the process. Jim was always available, always pleasant, and very patient! He was very accurate with his time frames and numbers and we closed on time! I am a real estate agent and the one thing we always dread is...
Victoria and Joe L. | 10/31/2016
From my first call until I had the keys in my hand, Guaranteed Rate surpassed all expectations of mine. Every call was answered and email replied to, even after hours when I thought it would be the next day before someone got back to me. This was the first time I've ever bought a house, so I had ALOT of questions along the way. Thank you so much Rebecca, Jim and Ruben.... And everyone else behind the scenes well!
Krystal P. | December 2018
OMG! Rebecca Trovitch is the greatest!! The preapproval process was smooth. This was the second time I have attempted to purchase a home. The first time was about 10-15 years ago, and the company I used was horrible. It made me kind of apprehensive about doing it again. I began working with my realtor, Kyle Smith and looking for the perfect place this past summer. We found it, and we were able to close quickly. I couldn't have done it without these 2!! Thank you to everyone involved in the...
Cartilya F. | November 2018
I want to say thank you so very much for all of your help, kindness, patience, & understanding while working with me. From getting approved, all the way through closing.
Suzanne J. - 4/14/2017
I actually never met my loan person face-to-face her name was Rebecca and from the first time I spoke with her she treated me like she knew me for the last 30 years she was extremely professional and went above and beyond she got me approved ASAP even raise my limit at my request and made the whole process so easy I am extremely satisfied and overwhelmed with the professionalism that she showed me I explained to her that she is family now because she treated me with such kindness and respect it...
Curtis R. - 3/22/2017
My guy John Bostwick was Fantastic. Always had an answer to my question, was patient and professional, timely, and incredibly accurate. I chose John because of his integrity. He didn't try to sell me a loan; his character sold me the loan. He's a stand-up guy.
Gianfranco V. | March 2019
John Bostwick was very helpful, always available to answer a question via email or by phone.
Rodolfo A. | November 2018
John Bostwick was a pleasure to work with. He helped make refinancing our mortgage a seamless experience. We will definitely recommend John to any of our friends and family who are in need of a mortgage!
Sarah C. | October 2018