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We had extenuating circumstances involved with getting our loan. Our loan officer was amazing and went above and beyond to make sure we got our loan!
First and foremost the honesty, willingness to provide all the facts of your loan process the patience displayed was just wonderful and refreshing. In an environment where corporate profits overshadow the human aspect of doing business in a honest way it was good to see that Guaranteed Rate put the customer first and not just selling a loan. They say in life you need a good doctor, dentist and lawyer well, don't forget a good and sound lender as well. Great job overall !!!
Jim was absolutely wonderful, He helped me close on my first home and did it within a short amount of time. He and his team of professionals kept me in the loop regarding every aspect of my loan process and the Guaranteed Rate loan application process was easy and effortless. I recommend anyone looking to buy a home to reach out to Jim, you will not be disappointed. I am so glad I made the decision to go to Jim, I started with another lender and things did not turn out well and Jim managed to...
This is my second time using Guaranteed Rate and Jim has been the best !!!! He and his entire staff our very professional very family oriented they over exceeded on help ..... All i can say is wow thank you for having a staff that goes above and beyond.I will be very proud to recommend Jim over and over again. Thanks Carmen Olivero & Carlos Jorge
Carmen & Carlos - June, 2016
I cannot say enough nice things about James Giacone. He was very supportive and allways professional. Thank you
Richard D. May 26, 2016
Jim giacone was extremely helpful with the whole process.explained everything in great detail and responded to all my calls and questions very quickly. Thank you
Brian Z. - May 6, 2016
Jim Giacone was so helpful in getting out loan as quickly as possible. We were out of the state and sometimes the country during our closing period, so he stayed on top of everything for us! I would definitely recommend Jim and Guaranteed Rate to anyone seeking a loan!
Morgan H - May 10, 2016
Jim Giacone was the absolute best! As this was our first home purchase, we had very little knowledge of the mortgage process. Jim made it so easy, and was always quick to respond to all of our questions and concerns. Would highly recommend him and his team to anyone looking for a mortgage!
Jillian K - Funded 5/5/2016
Jim Giacone represents the pinnacle of the mortgage industry. Jim's worth ethic is unparalleled to none. He symbolizes everything that lenders all over the world strive for; greatness, the epitome of excellence. It is my firm belief that Guaranteed Rate's success is directly attributed to their decision to hire Jim Giacone and leverage his acumen.
Matthew S - Hudson, FL | Feb. 2016
Jim did a great job in dealing with the inevitable issues that arose.
Michael H. – Lantana, FL | SEP 2015
Jim was very helpful and I was satisfied with the interest rate
Mark R.i – Port Saint Lucie, FL | June 2015
Jim Giacone and his team were beyond fantastic,this was the best experience Mortgage loan experience that I have ever had in my life and I would strongly recommend Guaranteed Rate and Jim to anyone that I know. I will definitely be back when I need another Mortgage
Kenneth S. – Jupiter, FL | Apr. 2015
Jim Giacone was great. He's a true professional. Jim Giacone is very knowledgeable and is able to make the loan process a breeze.
Lynn C. – Wesley Chapel, FL | Feb. 2015
Guaranteed Rate was incredibly helpful, courteous, and a real joy to work with! Jim was always there to give us guidance and made the whole loan process easier to understand.
Ashley M. - Jupiter, FL | Dec. 2014
Great service from James - Answered any question I had. James was able to give me various options on how I can position my loan and funds and also Keep me informed on any changes and the process to follow.
Gregory R. -- Hollywood, FL. 10/21/2014
I was very pleased with the highly professional and efficient manner in which Jim Giacone handled all phases of our loan process!
Joesph O. -- Bedford, MA 6/12/2014
I'm very satisfied, I could not have picked a better loan officer. James Giacone is the best. He took the time to explain everything to me, we had an encounter face to face, not like the other loan companies that want to do business over the phone. I recommend him as your loan officer if you're thinking of buying a house.
Christian O. -- Palm Beach Gardens, FL 3/3/2014
It feels great to open the door to my new home and know that this is all mines. I just wanted to thank you again for all your efforts and support with this phase of my life. I was indeed blessed to meet someone like you who was so patient and understanding to guide me along the journey. I know I already thanked you but just want to say thank you again and to let you know that I truly appreciate the help that you gave Antonio and I.
Corinthia E.- June 2013
Hey check out the amazing review from Eric about Jim! “We have purchased a home in South Florida and had the pleasure of working with Guaranteed Rate's Jim Giacone. Jim was involved and helpful from pre-approval to closing. Always replied to emails and returned phone calls promptly. His knowledge of his business is very evident. We always felt like we received first class treatment always placing our best financial interest forefront! If anyone is searching to buy or refinance, give Jim a...
Fidel F. -- Fort Lauderdale, FL -- 01/2013