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Kelly Brown was great to work thing. She was knowledgeable and helpful. She made the process so easy and informational for me as a first time home buy. Couldn’t have done it without her. Very appreciative
Michael B. | February 2019
Kelly Brown was so fantastic to work with and made the mortgage lending process a very smooth experience. As a first timer, she was so helpful in answering my questions and getting back to my messages very quickly as possible. I will definitely recommend Kelly and her team to my friends and family. Thanks Kelly!
LeConia R. | Feburary 2019
I met Chris Kapas years ago when I sold my house. He was there to assist the buying parties. I was so impressed with him, that when I was back in the market to purchase a home, I chose Chris to be my loan officer. I purchased my house, and have now refinanced with him twice. It is very rare that I find somebody who I have 100% confidence in, and Chris is one of those people. He explains processes clearly, quickly, and patiently. He has mastered communication. And he follows up and makes sure...
Michael P. – 8/31/2016
Kelly and the team were amazing and I will highly recommend Guarantee Rate.
Daniel P. | September 2018
Awesome experience. My first time buying a house and the loan process couldn’t have been any easier! Cory was great.
Nicole A. | January 2019
Chris Kapas and his team provided outstanding service--AGAIN! We refinanced. As with our original loan, everything progressed effortlessly (on our part!). Just as Chris promised!! Everyone should be as fortunate as we are to have found such an amazing, knowledgeable, and trustworthy lending leader!!! We recommend Chris to everyone we know!! Thank you so very much for your extraordinary service!!!!
Joanne R. – 57/15/2016
Chris Kapas expertly coordinated all loan requirements and maintained constant, effective communication with my realtor and escrow. He demonstrated key knowledge and maintained impeccable accountability of all loan documents/requirements. I am extremely lucky to have Chris in my corner leading the charge. 100% sold on the Guaranteed Rate team.
Aaron B. – 12/16/2015
Tina and Kelly make an awesome team. Loved working with them. Will do it again.
Paul T. | November 2017
Very responsive and helpful. Thank you for all of your assistance in making this a positive experience!
Jerry J. | August 2017
While the mortgage loan process and all the paperwork that goes along with it is somewhat cumbersome and confusing, our loan officer was extremely helpful and patient with us. Will certainly recommend in the future.
Roderick G. | September 2017
To the entire team at Guaranteed Rate especially to Cory and Tina, thank you! Your work is flawless!!! I am so very grateful for your professionalism, dedication, patience and hard work in making the refinance possible. After years of trying, the continual denial and inability to refi capped my disappointment and frustration to the point that I even considered selling my house. It was hard to walk away from a beautiful home that I adored and lived in for 10 years. Thank you for allowing me to...
-Mahsan Y. 8/17/2016
I was very nervous with purchasing a home again. I didn't have a very good experience this first time. Kelly Brown kept me up to date every step of the way. She answered all my questions. She checked-in with me frequently to explain things. She had great recommendations for next steps. Kelly made this purchase much more pleasant and a lot less confusing this time.
Jamina C. | 05/25/2017
Kelly Brown was great and extremely helpful and responsive throughout the whole process. I was very satisfied.
Rebecca M. | 05/05/2017
Mike Ross was on top of everything. If I had any questions or concerns, Mike went above and beyond to make sure I was completely satisfied. Mike is an outstanding employee and you should be thrilled to have him on your team!!! I will be referring Mike to those that would like to sell or buy a home. Thank you Mike!!!
Laura G. | November 2017
The team made it a smooth transaction. I was very pleased with the information shared from the very beginning until our closing at my dining room table!!
Kelly D. - February | 2017
Mike Ross at Guaranteed Rate was amazing he did what another mortgage company said they could not. Closed on an FHA loan in the matter of about 3 weeks. He was very knowledgeable, always answered my call, and was the most helpful person in this whole process. I appreciate everything he did for me and my family. I would recommend anyone who is trying to obtain a loan to use Guaranteed Rate.
Terry K. - Funded 8/28/17
Vanessa is the best! I am really happy to work with her.
Fulya A. -Ann Arbor, MI | APR 2016
Thank you very much for making this a smooth process. This was my first time buying a home and I couldn't have asked for a better experience. I enjoyed working with everyone at Guaranteed Rate. I especially want to recognize Chris Kapas for his guidance and professionalism.
Start to Finish this was one of the best experiences I've had in regard to any type of loan related to home ownership. Five stars. Great job Kelly Brown and team, Great Job!!!!! (P.S. I've owned four homes.....so I KNOW.)
Rita R. | November 2016
I am very happy with Kelly and have used her multiple times. I would definitely recommend her to others as well.
Ashish V. | October 2016