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"Cory did a great job of keeping us informed as the loan application was processed. He was realistic in explaining to us the process and the timing, and there were no surprises. "
Jack S. - West Hollywood | Dec. 2014
I want to thank you for your help in sourcing our loan. By a stroke of luck I picked up your flyer and we are thrilled to move into our new house. I want to give extra praise to Jody. She was tireless, resourceful and always pleasant. She answered emails first thing in the morning and at the end of the night and pitched in to get things across the finish line.
Cory and team closed my loan in a remarkably short period of time. They guided me through the loan process and were very clear on what I should expect during the short 5 weeks of closing. The attentiveness and response time was far better than the service I received at a larger mortgage company and the family-like atmosphere was exactly what I needed to eliminate stress. The first time home buyer will be placed at ease and others will be impressed by the difference! I'd highly recommend Cory...
Zillow User "Busterscutie" - 2013
We had a great experience working with Cory to purchase our new home. He took the time to answer all of our questions and explain all of the different options to get us the best loan for our situation. I highly recommend Cory!
I have bought and sold homes more than a few times in my life and I have to say that working with Cory O-Neil and his team was the most pleasant and efficient experience ever. I never had to wonder where things stood; I was always kept apprised of what was going on. I had a tough time finding a house and Cory was always supportive and would give me numbers whenever I asked. I would highly recommend Guaranteed Rate and especially Cory O'Neil!
Lynn Curtis, Zillow, 2013
Chris and his team were extremely nice and professional throughout the entire process. They were very easy to deal with and paid attention to all of the details that mattered. No hassles at all.
"Prior experience working with Cory on a refinance helped me to trust Cory's ability to come up with the best option for our refinance situation, and I firmly believe he did just that. When you are busy there is definite value in building a relationship where you don't feel the need to shop around, I felt that with Cory and his team. We were always responded to promptly and were given thorough answers to our questions. The highest praise I can give is that we feel we got a great value in...
Stephen S. -- San Diego, CA. -- 6/ 2013
Vanessa and her team were extremely responsive, and very patient in answering our questions. The excellent customer service provided by Vanessa and her team!
Susan C. -- Gregory, MI. 10/15/2014
Vanessa Keyes is great and makes things easy for us. We plan to work with her again in the future and would recommend her to our friends.
Susan P. -- Highland Park, IL. 11/6/2014
I appreciate all the work the team put in to make this happen. Particularly I want to point out the prompt responses everyone had over the course of this refi. I tend to ask a lot of questions and I was really impressed throughout with the quick and thorough responses I received from everyone. Based on the great customer service I received from Corey during our last refi I didn't even bother shopping around this time. I had faith we'd get the best deal at a fair price and I feel we absolutely...
I cannot thank Chris enough for going above and beyond to get me a mortgage on my first time home purchase. Not going into too much detail, I had just come through a life changing experience, which did not allow my financial picture to fit in the cookie cutter comfort zone of most lenders. Chris took the time to dig into my financial history and to recognize that my situation would require a customized approach. I have since learned that this is what Chris does. He makes things happen for each...
Chris Kapas is awesome to work with. I left this experience with no questions! I've recommended him to all of my friends.
Jordan D. -- 9/29/2014
Excellent customer service provided by Vanessa and her team. They were extremely responsive, and very patient in answering our questions.
Susan C. -- 10/27/2014
Dear Mr. O’Neil, I want to thank you for the service provided throw the refinance process of both of my properties, the rates offered were the best in the market and your attention and follow up were very professional. It was a pleasure dealing with Guaranteedrate through you. Best regards,
The application process can be the nemesis for the loan process, with continually requesting additional information. That did not happen with Chris and Guaranteed Rate. I was amazed at the level of communication from Chris and his team. I have gone through the mortgage process multiple times in my life and this was by far the easiest and most enjoyable experience. It was a joy to work with such a knowledgeable and friendly person like Chris. He made this experience what it was, with...
“We worked with Vanessa Keyes and couldn't be happier with the results. She was very upfront with us throughout the process and worked very diligently to make sure the process went as smooth as possible. Her personality meshed well with ours and she made a very stressful process seem easier. We never had any hiccups or delays. Everything happened when it should have and they rushed to get it done prior to the actual close date. I highly recommend Vanessa and will be passing along her name to...
Patrick R. – Evanston, IL – 8/2014
Thank you so much for your guidance and diligence during our loan application. Your fast and comprehensive responses made the process clear, easy to comprehend and to follow. Your ability to understand our specific needs and stay focused, despite numerous priorities are truly remarkable and much appreciated. During the entire experience we felt safeguarded by your knowledge and experience. Thank you!
Ted and I could not be any happier with the service we received from you and your staff at Guaranteed Rate. All of you worked so hard throughout the loan process and communicated promptly every step of the way. Cory, you were extremely helpful, gave us great advice and always responded immediately to our requests. We love our new home and thank you for making it possible. Not to mention the great rate and reasonable fees :-)
Ashley & Ted J.
“Vanessa Keyes and her team did a fantastic job for us. We had been preapproved by another lender and switched to Guaranteed Rate fairly late in the process (after the home inspection). They were responsive, organized and got the loan done quickly and without any issues!”
Sharon H. – Chicago, IL – 7/2014