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Very professional, patient, and helpful with all the documents required
Dorothy M. | February 2019
Signing online documents was the best part since I was able to review them at my convenience and was prepared at the closing date with almost half the documents already signed.
Joshua M. | November 2018
They are professional people and they handle the clients so well, gives you the loan program according to what you need.
Mary K. | August 2018
At the end of it all l was so glad and very very satisfied for choosing Guaranteed Rate for my mortgage, l was glad for working with Ceroi Mello was was so pleasant for answering my all my questions patiently.
Mary D. - Funded 3/16/18
This was the easiest process of my time in getting a loan. The team leader was effective in communication and provided responses in timely and fashionable professional style. Mr. Ceroi and his team were awesome, reliable and dependable. I will recommend Guaranteed Rate to anyone. Thank you for being there us. We will do it again in the future!
Moses K. - Funded 2/2/18
I was very happy with all the staff they way they process my loan financing that I needed thanks to all of them I’m very happy with everybody Thanks and I would definitely recommend you guys to all my friends that in the future would need a loan.
Luis M. - Funded 2/23/18
Ceroi Mello was a pleasure to work with. He made the process very easy and went above and beyond. He was quick to respond and always available for questions. I will refer Ceroi to anyone that is looking for a mortgage or refinance.
Lori M. | January 2018
Ceroi went over and above to get my loan done! He always kept in touch with me to keep me posted on my loan. The closing attorney, Judy Field, was amazing! She spent time with me explaining all the documents and walking me through the process. It was a great experience. I would recommend Guaranteed Rate, Ceroi and the closing attorney to all my friends and family!
Joanne R. | October 2017
I found the loan officers and legal team to be very professional. Ceroi Mello made himself extremely accessible (answering my calls and emails nights and weekends). Jason Myatt was also helpful with the eDocuments. Judy and Diantha walked me through the legal steps with courtesy and understanding that I was in unfamiliar territory (first time homebuyer). I am highly satisfied with the mortgage service that all involved provided.
Lawrence C. | October 2017
They made the process easy and smooth. The loan officer returned calls promptly and was very professional. I will definitely recommend him anytime.
Millicent F. | November 2018
Patrick and Jason were AWESOME!!!
Shamira G. | August, 2018
Ceroi and his team were great to work with. They explained everything, were ultra responsive and got the deal complete. We had been having a terrible time with another lender and Ceroi and his team really saved the day. We had a great experience. A big thank you to Guaranteed Rate.
Brian B. | September 2017
The service was excellent! My loan officer, Patrick Cannon was wonderful. They’re the best in the business.
Luce L. - July | 2018
He was good and speedy, with lots of clarification.
Asmerom M. | June 2018
Great team. Ceroi, Glen Peel, and Nicole McGinley were exceptionally awesome, attentive, and professional.
Abdelhafeez Y. - Tewksbury, MA | AUG 2016
Ceroi was so great to work with! He explained every step and always kept us up to date with any information.
Joshua A. - Sanford, ME | APR 2016
The entire loan process was, surprisingly, seamless and painless. Your team exceeded my expectations and was SO kind. Thank you so much & I will send any home buying friends your way.
Jessica J. - May |
Patrick was amazing and did all he could to make this work. Worked late Friday night and over the weekend. Great Job!!
Jorge M. - May | 2018
Ceroi Mello, Senior Loan Officer at Guaranteed Rate, has been excellent to work with. He was right there providing clear understandable answers to my mortgage questions and he was very responsive, when needing to submit pre-approval letters. My numerous conversations with Ceroi give me the confidence to recommend him for all of your clients. I believe you would come to the same conclusion if you took a few minutes to talk with Ceroi yourself.
Rodger R. -- Hampton, NH 2/12/2014
Patrick and his team were very efficient, pleasant to deal with, and made our experience in obtaining our new mortgage loan as painless as possible. We are very pleased with the outcome and very grateful that no issues were encountered throughout the process.
Matthew J. | March 2018