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The online submission of documents and auto signing of documents made the process quick and efficient. The checklist feature is great in keeping track of required document submissions. Constant updates and communications from the mortgage team kept me informed on the progress. And being able to have the closing happen at home was a bonus. I've used Guarenteed Rate several times and each time has been an excellent experience.
Elizabeth M. | May 2018
Easy to work with professionals.
Maksat E. | July 2018
Rich Postlethwait and his team were great to work with. Very responsive and eager to walk me through the process step by step.
Ryan G. | November 2018
Mike Bischof has been a trusted advisor for me and many of my clients for years. I know that he always has my best interest in mind when reviewing opportunities and options for making a sound financial decision with my personal property. I recommend Mike to not only my buyers, but to buyers of my listings and to all other personal contacts in my sphere of influence. He is responsive, diligent and has great follow up and follow through. Mike and his team follow in a timely fashion, have an...
Tara – Broker Associate
Could not ask for a more professional loan officer than Bob Bradley. He and his associates were instrumental in providing me up to date information during the loan process. I greatly appreciate the outstanding personal attention and communication.
Michael M. | November 2018
Chris Barnes is a pleasure to work with!
Mark A. | October 2018
Mike Bischof and his team were great - lots of personal attention from financing brainstorming, through application process, and leading up to closing. This is the third financing engagement I've done through Mike and I couldn't be happier. I would recommend Mike Bischof to my closest friends and colleagues.
Kevin R. - 2014
Everyone that I dealt with was fantastic! Chris Barnes was great! I would not hesitate to recommend Guaranteed Rate to anyone. Thank you all so very much.
Jeffrey W. | June 2017
Someone at Guaranteed Rate was always available to help me. Everything I requested was cared for in a timely manner.
Mary K. - 2015
Great service, competitive rates, ease of use. They made the process easy.
Peter N. - 2015
Rich Postlethwait gives excellent customer service! I would highly recommend him to anyone!
Thomas B. -Crystal Lake, IL | MAR 2016
Chris Barnes was great to work with. I was originally going to work with my credit union. However, it quickly became clear that they were going to be difficult to reach should questions arise. Meanwhile, Chris was easy to speak live with and he was very helpful. He explained everything pertaining to the loan in plain English and even helped me answer a few questions that technically my realtor or law office should have answered for me, but they were too busy to be bothered. I don't buy homes...
I was overwhelmed by how easy Chris Barnes and staff made this process. Everyone I spoke with stated the loan process was a horrible experience and the closing would be delayed (don't rely on this date). I had the complete opposite experience. I had many questions they returned by call, always in a fast turn around. I am technologically challenged/not really "plugged in" and they were very helpful in letting me know documents were coming. Staff walked me through the entire process and explained...
Darlene B. 07/22/2016
I would like to take this opportunity to express my thanks and appreciation for a job well done. Especially thanks to Lee and his team!!!!!
Mohammad A. - August | 2018
Todd is the best! We vetted him against several others in the original purchase of our house 5 years ago, and now I trust him so much that I won't even consider calling around. I know he's got my best interest in mind!
Christopher C. -- Chicago, IL 6/9/2014
Rich Postlethwait went above and beyond to make sure we were able to purchase another home. We have worked with him for 15 years and have never been disappointed. He is always friendly, follows up on details and is immediately available whenever there is a question.
Robert K. – Naperville, IL | Mar. 2015
Chris Barnes was very helpful with the whole refinancing process. It was an excellent experience.
Richard Waychoff March, 2016
Extremely impressed with everyone at Guaranteed rate, made this home buying experience as pain free as possible!
Kevin R. - Cary, IL | Dec. 2014
Todd Marguerite explained everything thoroughly and made the documentation process as painless as possible. It was a real pleasure doing business with you. You and your staff made the necessary paperwork as painless as possible, and everybody was quick to returns emails and calls as we worked our way through the finance process. I would highly recommend you and your support to anybody looking to do anything related to the mortgage industry. Thanks again for everything.
"Leandro is the best in the industry and I trust him 100% to do what is best for me. The closing process was smooth and fast. Leandro and his team are great, very good and trustworthy people. I will be calling them next time I need a good loan. Thanks!"
Lionel M. -- Chicago, IL. -- 8/ 2013