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Susan took extra time to explain things to me, sometimes more than once. She was very patient and engaging and helped calm me down (nervous new home owner). I would recommend Susan to anyone.
Anthony B. | February 2019
Jon Estes and his team were a pleasure to work with. Thanks again, Jon!
Stephen G. | December 2018
Susan Keene and her team did a wonderful job for us. Very pleased.
Cody F. | December 2018
The whole process was easy from beginning to end. Everything was communicated clearly the whole time
Thomas E. | January 2019
Susan Keen and her team were wonderful! She was very responsive to all questions (and I had a lot). She took her time when explaining, and I felt she had my best interests in mind with all dealings. Thank you so much! She made a stressful time much better.
Holly V. | October 2018
Jon and his team were fantastic...can’t say enough good things about my experience!
David C. | October 2018
Susan Keene is fantastic! Love her! Thank you for all of your help, Susan!
Justin S. | November 2018
Jon Estes was instrumental in making this an easy process for us to purchase our home. I'll definitely recommend him and Guaranteed Rate to anyone looking to obtain a mortgage
Tyler H. | October 2018
Even though this was my 2nd time buying a home, it had been 5 years since my last experience so it was helpful to have Jon and Angela help me through the process.
Marcie R. | September 2018
Susan made the process simple and smooth. We appreciated how it was easy to contact and get responses back.
Matthew J. | September 2018
Jon and his team were excellent. Communication was top notch and I’m impressed with their ability to close the loan so quickly and efficiently. They are a very professional group and I highly recommend them.
Edward C. | September 2018
Susan Keene and Angela Nguyen did a fine job keeping the process moving and keeping me informed. The online portal greatly simplified the accumulation and submission of data needed.
Frank H. | September 2018
Jon and the team were great! Thank you!
Andrew S. | July 2018
Susan Keene went above and beyond for us, and made us feel like we mattered, rather than just being a number to the company. The customer service was impeccable and the closing was incredibly smooth. We will definitely use them again in the future.
Joel R. | August 2018
I had questions and Jon made sure that all of them were answered.
Michael A. | July 2018
The entire Guaranteed Rate team did a great job. I was very impressed with the consistency and quality of their communications not only with me but also with one another. The process was very thorough and the team members were both highly professional and very personable.
Joan J. | July 2018