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While we did need to submit a lot of paperwork and go to the bank so much that two people knew us by first name basis, it does not change the fact that we would still go through guaranteed rate.
Logan P. | November 2018
Service was excellent! Jan was very responsive and helpful throughout the process! Thank you!
Gregory P. | October 2018
Marcel and her team kept me informed with the process every step of the way. They sent emails, made phone calls, and sent text messages. They made the home-buying process so easy. I closed within 30 days of the offer. I would highly recommend Guaranteed Rate.
Tara H. | September 2018
Marcel and Jan were a complete pleasure to work with! We love our new home!
Mark P. | September 2018
Marcel and his team are very attentive during the loan process. They were always available and responsive to my questions during a stressful time.
JanMarie Y. - September | 2018
I felt so cared for. At each point along the way, Jan and the team reached out to me to not only make sure I had the required items but that I understood the importance of each, and that I felt comfortable. Cannot thank the team enough.
Kevin S. | September 2018
Marcel and his team did an incredible job. Communication was provided timely and in succinct detail. Highly recommend and will not go anywhere else.
Ryan H. | June 2018
It was a smooth experience working with Marcel, Jan, Trish and Kandace with Guaranteed Rate!!
Michael W. | May 2018
Jan and the team worked hard for us to get into the house and we appreciated it!
John H. | June 2018
Team was extremely helpful and responsive every step of the way, would definitely recommend to friends and family.
Jacob M. | May 2018
Everyone at Guaranteed Rate was professional, knowledgeable, and friendly. They took the time to explain my loan options and helped guide me through the process. I thoroughly trust Guaranteed Rate, and would not only do business with them again, but would recommend the company without hesitation.
Molly M. | May 2018
The most amazing and helpful team! Such a great group to work with. They all went above and beyond for my clients who just purchased their first house! Thank you!!
Jonell J. | 07/06/2017
Marcel and his team are pros. They made it happen and made it look easy. I will refer him business forever.
Marcel and Jan Deitrich made this one of the easiest and pleasant transactions I have ever had. Their staff was very attentive and thorough. I would recommend them to anyone buying or refinancing a home.
Thank you so much for a fast and smooth process for my loan until the closing.
Ryan was a huge help for me answering all of my questions for my loan. Jennifer Rosenburg and Cathy Gramm were amazing to work with. They were on top of everything for me and kept me constantly updated throughout the process. I would definitely work with everyone again for my next home purchase! - Ty Tran
Thao T. | January 2019
Jan was so great and made sure to answer any question I had. The devotion to the clientele is truly remarkeable . A+++++++
Ryan Andrews was completely amazing throughout the entire process! We truly cannot thank him enough for all his hard work!
Marisela T. | December 2018
This comment is all about your officer Mike Jistel. The lengths he went to were far and away beyond anything i would expect. The EARLY morning and late night phone calls, he always answered. He was very kind and professional. It was a real honor getting to know him. I pray he gets all the recognition and support he deserves. He made it easy, and i know it was at some sacrifice to him and his family. We were blessed to have him as our agent. Our corporate leaders as a whole would do well to have...
Melissa H. | December 2018
Jan, Marcel and team are great people- very knowledgeable, respond timely and made every effort to get my loan closed on time (and it was a fast closing). Prior to the loan, they have worked with me since September to get ready to buy. Then I relocated to Houston and they were ready to roll! Thanks so much for everything!
Julie A. - July | 2017