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Guaranteed Rate, and specifically Mark Ragland and the team of underwriters, were amazing to work with. They all responded in a timely manner, the software used was efficient and easy, and they provided top-notch customer service.
Adam D. |
Nancy Donovan and her team are the best!!! Personable, never to busy to answer questions and quick to reply. Very impressed with the professionalism of everyone. Thank to to Chris also. Would definitely use again and will advise anyone looking for a home to call Nancy!! Thank you for helping us get our dream house.
Harold P. | April 2019
I was able to secure the lowest rate on my loan. The team was incredible and made the process of obtaining a loan very easy and painless.
Jimmy A. | April 2019
Had a lot of questions! We are first time real estate investors. I was treated with a lot of patience and respect.
Monica T. | May 2019
Thank you, Nancy! Great service, great staff!
Elizabeth R. | March 2019
I loved my experience with Guaranteed Rate. Mark Ragland was very professional. He answered all of my questions, and he was patient with me, and I really appreciate how helpful he was. Mark was available whenever I had a question, and he made me feel like I was a priority. The whole team at Guaranteed Rate is Great! I would definitely recommend them to friends and family. When I am ready to purchase another home. I will definitely be using them again!
Candra J. | November 2018
They were able to lower my rate and payments. They were awesome.
Robert T. | March 2019
I've already recommended my loan officer to friends. Mark was great, always available-even after hours.
Dominyece G. | October 2018
Wow, great experience! From customer service to Mark's availability to the cohesive software package, good stuff. Exceeded expectations!
Patrick W. | September 2018
Harsh and the entire team were great. They were very communicative and kept us updated on everything we need. The online portal was very useful for keeping track of documents and we were able to hit the required time frame requested by the seller.
Michelle T. | April 2019
Nancy Donovan is the ABSOLUTE BEST!! She and her team made the loan process super easy, and she was ALWAYS available if I needed to ask her any questions. Even with using the VA loan, which is known to be difficult, she made everything very easy. JUST THE BEST!
Betti R. | November 2018
Very nice people to work with. Every step of the loan process was explained so it can be understood. Good communication all around. Allison and her team are a people oriented team of professionals that was a pleasure to work with. I can give them praise and recommendations for any one who is serious about obtaining a loan. I would definitely recommend guaranteed rate to a friend or colleagues.
Enio A. | October 2018
Mark Ragland and team are awesome. I believe this is my 4th transaction with them this year and all have been great. Mark is my go to guy and I send anyone I can to him.
Murad M. | September 2018
The whole process was great and any questions we had were explained very well so that I could understand. The whole team was amazing and you knew that were there for you and that they supported you through the whole process. Christian Hartung and Alicia Hollick were very easy to get a hold of anytime and best service that anyone could ask for from any mortgage lender.
Robert B. - September | 2018
Nancy is very helpful, she will answer my calls or emails as soon as possible. I'm very satisfied with all the process overall.
Jose V. | October 2018
Josh did a great job coordinating everything for us and ensuring all of our questions were answered in a timely manner.
Isaac P. | March 2019
Kelli, my loan officer, is top notch. She made this the best loan process I have experienced. The closing also went very well.
Rosa H. | February 2019
Nancy Donovan was awesome. She is extremely responsive even late in the evening as well being very helpful. Nancy worked with us and gave us options so we were able to pick what worked best for us. She is the best loan officer I have ever worked with.
Linda C. | October 2018
Ryan took great care of me in my recent loan process. I am very pleased with his service and he made the whole loan process so easy. I really enjoyed working with him. I would recommend him to my family and friends. Thanks again Ryan.
Gul N. | July 2018
Harsh Patel and his team were simply amazing! We were two weeks away from closing and things with our other lender feel apart; we were unsure if we were going to be able to close on time or even at all. A friend recommended I speak with Harsh at Guaranteed Rate to see if he could help us. He quickly gave me a couple of quotes and they were way better than our other loan that fell through. We agreed to move forward with Guaranteed Rate and Harsh immediately went to work. He and his team worked...
Melissa C. | March 2019