TestimonialsCustomer testimonials Read more
Everyone involved did a great job. Any and all questions were answered quickly and accurately and there were no issues whatsoever.
Benjamin F. | April 2019
Jenny Lola was the best loan officer I have ever worked with! I felt like she really cared about me and was attentive and always available if I had questions. The online portal made submitting all of my documents super easy and convenient. The online document sign expedited my close in 12 minutes. I am extremely please with the whole process and service I received!
Heather M. | June 2019
Jenny and team were fabulous to work with. When all other lenders were closed for a national holiday, Jenny worked hard to get a pre- approval letter to help us get the home of our dreams! I highly recommend the entire team. Bravo and thank you for all your help!
Ana R. | March 2019
Jenny Lola was an absolute dream to work with. While were were buying our home my family and I had recently been displaced due to a neighbors house fire and were living in a hotel for nearly 2 months. So Jenny had to deal with a lot of additional emotional baggage on my part. Jenny was nothing short of amazing, as she walked us through each step and graciously explained all the intricacies of the loan process. She even performed miracles by moving our closing date up 5 days, so we could leave...
Krista S. | March 2019
Jennifer Zinn was super awesome. She made my loan process experience smoothly. No stress in that part. If they needed documentation from me, I complied with everything they needed to speed up the process and she was quick with everything and always answered my questions. She is on point in her profession. I love her, very professional.
Martine D. | May 2019
Jenny Lola and her team are so helpful from the beginning of our application until to the closing; i am so happy with there performance.
Karen S. | November 2018
The loan application process was painless. Even though we signed more documents than I can remember, it was seriously a painless process. The best part is that when you asked for clarification, you received it fast. Far too many companies remove the human contact but not at Guaranteed Rate. Our Loan Officer was Jennifer Zinn and she took GREAT care of us. No matter how many questions I asked, she was quick to respond and spot on. I never felt confused or unsure of things during the entire...
Christopher H. May 2019
Jennifer Zinn made this all very easy through telephone and email communications. The use of the online signing option helped expedite closing which was a HUGE bonus!
Steven S. | April 2019
Jenny Lola is always accommodating. She always makes us feel welcome and secure during the process.
Romeo E. | October 2018
Jennifer was a pleasure to work with. She was very responsive whenever I called or emailed and always had answers to my questions. She worked very hard to ensure that we went to closing when we were supposed to. She also worked to ensure that received as much of the sellers subsidies that I could!
Dayna S., July 2018
Such a fantastic and knowledgeable group of professionals! They made this loan happen!
William S. | July 2018
My Loan Officer was working for me in my best interest! He was extremely accommodating and was very quick to respond. We had a 21-day closing after a ratified contract and he worked very fast to get everything completed.
Bradley L. | July 2019
The loan officer Kathy Comeau did a great job. She went far beyond to get this transaction approved, more than any other loan officers I have worked with in the past.
Salvador R. | August 2019