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This was by far the best mortgage process I have had. Eric made the loan process simple. He always had a quick response to any questions or concerns I had. I would recommend Guaranteed Rate to all.
Nancy H. from Goodyear, AZ
Eric and his team are both responsive and professional. A process that could have been painful was made pleasant. Overall my experience was a very pleasing one.
Rob T. from Bonney Lake, WA
Eric was very friendly and accessible. He returned calls and emails rapidly and was always willing to explain next steps, considerations and approaches to closing the loan. We often spoke outside of normal business hours. Getting a loan these days is complicated--and even though we were ideal candidates, it was burdensome to come up with the endless documentation required. Eric was good about explaining what was needed. However, we would have preferred one comprehensive list of requirements as...
J.M. - Funded 2/9/15
I had a great experience working with Eric Harlington. He was incredibly knowledgeable and was able to get a much better rate then both Wells Fargo and Bank of America when I compared my options. I had many questions and Eric always returned my calls immediately and his staff was very professional. I would highly recommend Eric and the Prime Lending group as this was the best experience I have had dealing with financing a home. Very impressed with this group and will use again in the future if...
Brian B. - Funded 1/13/15
We were very happy & satisfied working with Eric Harlington. He was great in answering all our questions & quickly returning all phone messages we left for him. He was precise in giving us directions & explaining everything as we progressed. Details were explained & taken care of. Eric was always very friendly & efficient. We would definitely work with him again and highly recommend him.
C. Rosin - Funded 1/7/15
I just closed on my house in November. Eric was extremely helpful while handling my very complicated loan. It was a HUD home and he was a trooper assisting with my 203k loan. My home will be beautiful and Eric was there every step of the way. He explained everything so thoroughly! Thanks Eric!
Sara N - Funded 12/27/14
A year ago, we refinanced our home to lower interest rate all went very well (could have been more pleased). He GREAT everything as expected. He keep us apprised of each step and was always available for questions that came up. A year later we received a phone call from Eric and he told us about a way to lower our interest rate. We were shocked that he had remembered us. We got together and refinanced our home again to a rate we never thought possible (3.25%). It was very smooth and took very...
Loan closed 01/2017
After two years and 8 offers, when we finally found our dream home, I called at least two other mortgage lenders. But in the end I ended up calling Rebecca again because she was the only one that made me feel totally comfortable, relaxed, and stress free. Like a trusted friend, she explained all the steps, forms, reasons, hypothetical scenarios, and worked with us at a moment's notice-even while packing for her family vacations. She is not only dedicated, she is very efficient and highly...
Ashley D. | October 2017
I have been trying to refinance my house off and on for 5 or 6 years - all with no luck. I would get mail, phone calls, and e-mails from lenders saying they would refinance my house. Whenever I called and we talked some, they invariably said they could not help me. When I asked why they purposely wasted my time with false claims, they never had a legitimate response. Eric was referred to me by a co-worker of mine. This time, he said he could help me! He helped me through the many hoops and...
Rebecca was incredibly thorough and took time to explain our options, address our concerns, clarify questions, and research any needed information. She was very timely in her responses to us and her professionalism was evident throughout the process.
Jeffrey B. | August 2017
Eric helped us to re-fi our home and his team was very helpful and responsive throughout the process. They helped us to find options for our re-fi even though we owed more than the current value of the home and were able to lower our interest rate significantly.
Username: jrygel | Zillow
My loan officer, Rebecca Roberts, made all the difference making this experience easy and understandable from beginning to end. The other people involved in the transaction at Guaranteed Rate were also very helpful and easy to work with as well.
Ashley D. | September 2017
Rebecca Roberts was very helpful and knowledgeable and able to make the process easy for me. I would recommend Rebecca and guaranteed rate to anyone who is looking to move and needs assistance. Thanks so much!
Julie H. | 8/14/2017
Eric and his team are dedicated and do what it takes to "get it done". I had a rather complicated loan and they were on top of every change and always had a solution for any roadblocks that came about. They moved quickly and efficiently and were always available to answer questions and explain the changes in a simple manner. I would definitely recommend Eric to anyone who wants a trusted professional who knows their stuff.
Username: katrinastroh | Zillow
The whole process went very well I think and my contacts were always there to help when I needed. was a nice experience for me.
John K. | 9/8/2017
This process could not have been smoother, and the team could not have been more responsive. I give Team Harlington my highest recommendation and if/when I have future mortgage needs, they will be the first people I call.
Tom A. - University Place, WA | OCT 2016
Our Loan Officer Bridger Harlington was awesome! It was our first time refinancing and he explained the sole process to us. He was always more than willing to take our phone calls and answer all of our questions. It was clear from the beginning that Bridger knew what he was doing and that our financial future was in good hands. I will be sending everyone I know to Bridger
Isaiah G. | 7/14/2017
It was a pleasure working with Eric Harlington again for this loan. He and his team were professional, courteous, friendly, and helpful through the entire process of the loan. The automated document process was easy to use and fast and our closing had no issues. We will do business again with Eric and his team when the time comes.
Larry C. -BUCKLEY,WA | SEP 2016
Loved working with rebecca. Would recommend her to others.
Christopher W. | 9/8/2017