What is Red Arrow Connect Texting?
Red Arrow Connect Texting provides an easy way to communicate with Guaranteed Rate, Inc. and your mortgage loan officer about your loan application, available rates, and other products and services offered by Guaranteed Rate, Inc.
Will it cost anything?
Message and data rates may apply depending on the wireless plan that you have with your carrier.
What if I want to stop receiving messages?
If you wish to stop receiving text messages from us, you may unsubscribe by texting the word STOP to the ten-digit U.S. long code, by calling 866-934-7283 or by email at [email protected] Guaranteed Rate, Inc. will honor your request within a reasonable time.
What if I want to re-subscribe?
You can start receiving Red Arrow Connect Texting messages by texting the word START to the ten-digit U.S. long code provided.
What if I have questions?
You may text the word HELP to the ten-digit U.S. long code, by calling 866-934-7283 or by email at [email protected] for more information.
Outside of the Commands mentioned below, any other keyword you may use may not be recognized or accepted.
Stop: At any time you can text STOP to the ten-digit U.S. long code. This will terminate your participation in the notification program.
Help: At any time you can text HELP to the ten-digit U.S. long code.
Disclaimers and Licenses
Guaranteed Rate, Inc. is an Equal Housing Lender. We fully comply with the Equal Credit Opportunity Act (ECOA) and all other Federal regulations. All applicants applying for credit from Guaranteed Rate will never be discouraged on the basis of race, color, religion, national origin, sex, military status, marital status, age, or because you get public assistance. Guaranteed Rate, Inc. is a licensed mortgage lender. The following states require disclosure of licensing information that can be found by clicking here.
You represent that you are the account holder for the mobile telephone number(s) that you provide to opt-in to the Red Arrow Connect Texting program. You understand that you are responsible for notifying Guaranteed Rate immediately if you change your mobile telephone number and agree to indemnify Guaranteed Rate and parties texting or calling on its behalf in full for all claims, expenses, and damages related to or caused in whole or in party by your failure to notify us of your number change. This includes but is not limited to all claims, expenses, and damages related to our arising under the Telephone Consumer Protection Act.
You acknowledge and agree that Guaranteed Rate, Inc. is not, and shall not be, responsible for the results of any defects that may exist in this website or its operations within text messaging. As to the operation of these services, to the maximum extent allowed by law, Guaranteed Rate, Inc. expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranty of merchantability and fitness for a particular purpose.
Any email or mobile messaging complaints should be directed to the Customer Service Dept at 866-934-7283 or email at [email protected]