CT - Plantsville

Branch Manager: John Grad

john.grad@rate.com

o: (860) 406-8101

409 Canal St, Suite 2, Plantsville, CT 06479

NMLS: 1200997

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John Grad was able to give me the best rate in town in very short notice! He meets our mortgage commitment date despite having a very limited time after I gave him the offer. We had some hiccups on the closing date, and John took upon himself to physically go to the house and fix the issue. Tene John's was also quick to respond to my emails. In summary, I am satisfied with the entire GRU crew I deal with.

Selamsew T. | November 2018

John Grad and his team over at Guaranteed Rate were absolutely amazing. We're super happy with the speed at which they got everything done, considering we were working on a hard and short deadline.

Maria K. | October 2018

As a first time home buyer I can't begin to explain how pleased I am that I chose to get my mortgage loan through Guaranteed Rate. The costumer service and professionalism that was provided by Jim Earl, Linda Maxwell, Rebecca Miller, and Michael Konarik, along with the rest of the team I worked with at Guaranteed Rate was absolutely stellar. I will with out a doubt be recommending Guaranteed Rate any chance I get.

Jonathan F. | June 2018

John Grad and his team were knowledgeable, professional, and responsive to all our questions. Most importantly they were proactive in keeping us informed every step of the way.

Bradley F.

Ron was very professional and knowledgeable in all aspects of our loan process. He made the loan process easy for my spouse and I. Ron was available to be reached at all times making us feel secure. He walked us through the process step by step which made this less stressful and more exciting. I would recommend him and his team to my friends and family.

Eleazar I. | December 2018

Outstanding service very professional very caring understood my needs made it very easy throughout the application process and in the closing process. I highly recommend anyone for Guaranteed Rate

Brian S.

I have to tell that Peter Marques, and his team - and I mean team, are absolutely amazing; they all knew what was going on, there was no repeating of information. They were efficient, friendly, consistently working to make the entire process stress free. I have taken the time to share this experience and pass on their information to a few friends. These guys are exceptional at what they do. We just can't thank them enough.

Richard E.

I used Stephanie about 7 years ago for my first home and when it came time to apply for a home loan again I went straight to her again.

Matthew D.

Stephanie Thibault is an great asset to your company. She went above and beyond to help me in my long, long process of purchasing my home. It was a very stressful time and through it all she maintain a professional manner that eased my tension. Even after the purchase, she was emailing me to confirm everything went well. I appreciate everything she has done for me and I hope your company recognizes her value to your company.

Betty B.

Ron was the best. He navigated us through the entire process, and made it very easy for us to get our loan. He worked with us to ensure we got a very competitive rate lock, and even extended it for several days when our closing was delayed.

Brian S.

Very quick service and response time. All documents sent easily through email and the use of docusign is extremely convenient! All agents that involved in the process were very friendly and communicated in ways that were easily understandable. Would recommend to anyone needing loan assistance!

Stephanie H.

John did a great job helping me through the process from start to finish. Whenever I had a question, he answered them quickly and clearly. I would recommend him and guaranteed rate to anyone.

Mark M.

This remortgaging process has been an extremely pleasant experience, beginning with the first contact with Stephanie. I really can't say enough nice things about Stephanie and her team. Not only was it painless for me, but it was also super quick and extremely efficient. My lawyer commented at the closing on how working with Stephanie was a pleasure for him and his assistant. He asked how I found her, because of how smoothly everything went. He told me that it never really goes as smoothly as...

Charles S.-Orange,CT | MAY 2016

Dave Bunk, John Testa And Robin Stegeman made this the most painless process I have experienced in all the loans I have applied for. They were great communicators and always responded in a quick timely manner. Great team work. My wife and I were very happy. Thank you.

Paul K. | February 2019

Joe was phenomenal. I've already recommended him to a few friends who are looking to buy a new home. He's the absolute best!

Katelyn B. | January 2019

John Grad and Jake Earl made this painless when there were many hurdles to clear due to third parties. They are absolute professionals and were always there when needed. John Grad made what I would consider a difficult process (due to third party mistakes and miscues) a smooth process. Several times John contacted me or the reverse to work through steps the third parties were not clear on and was always a phone call away. John is a n absolute professional and amazing at his job, this would...

Leland L.

Very happy with the experience and my loan officer Heath was awesome.

Layne D.

Stephanie was great throughout the whole process! She always updated us and was very helpful when we needed clarification on anything!

Eugene M. -- Wolcott, CT 7/7/2014

My loan was handled very professionally with precision. Everyone at guaranteed rate made me feel at ease and very comfortable! I will definitely be referring anyone in the housing market that i know who is looking to purchase a home. It was clearly the smoothest process i have ever went through and i would like to thank Leslie Hahn who did a phenomenal job as well as Carissa Myers who was also amazing! Most of all i would like to extend a my sincerest gratitude to Heath Ladona for his...

Williamson E.

Could not have been better . Stephen Campbell is a true professional and so was everyone else we had dealings with. PERFECT!!!! I would highly recommend any time. Thank You.

Daniel F. | April 2019