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John Grad could not have made our experience any better. I would recommend guaranteed rate to everyone. I would have them ask for John. Thanks again for all your help and support. John Grad was great!
This is my second time working with Stephanie and once again it has been an absolute pleasure. Throughout the process Stephanie was informative and always quick to respond to any questions or concerns I had. She went the extra mile to make the process smooth and easy for me, guiding me through everything that needed to be done. I can't imagine ever needing to use another mortgage company! Thanks Stephanie! you are the best!
Nicholas P. - Naugatuck, CT | Nov. 2014
Stephanie was great throughout the whole process! She always updated us and was very helpful when we needed clarification on anything!
Eugene M. -- Wolcott, CT 7/7/2014
John Grad and Jake Earl made this painless when there were many hurdles to clear due to third parties. They are absolute professionals and were always there when needed. John Grad made what I would consider a difficult process (due to third party mistakes and miscues) a smooth process. Several times John contacted me or the reverse to work through steps the third parties were not clear on and was always a phone call away. John is a n absolute professional and amazing at his job, this would...
Ron was very helpful, was always on top of my loan process and kept in contacted with me throughout and made my refinancing process very smooth and comfortable! I couldn't have asked for a better experience! Thank you Ron!!
Ann P. -- Southington, CT. 9/17/2014
Jim and his team do a great job. This is my second transaction with them and I have already recommended to others.
John Grad was awesome from start to finish. He's very knowledgeable and works hard to get you exactly what you need while making the home buying process go as smoothly as possible. The people that helped me at guaranteed rate were very knowledgeable and worked hard on my behalf.
Hey check out this amazing review from Tanya about Stephanie! “Stephanie was absolutely amazing. She kept great contact and took care of problems before I even knew about them! She also has a very nice personality which is equally important to us. Stephanie was so amazing I recommended her to two of my friends!”
Tanya S. -- Wolcott, CT -- 01/2013
Chris Francis was wonderful and extremely helpful. Everything went smoothly and easy for purchasing our first home.
Jessica F. – CROMWELL, CT | Apr. 2015
Jim Earl is friendly and personable.
Mark T. – Southington, CT | Feb. 2015
John was great and helpful throughout the process. The length to do the refinance and the ability to get things done in a timely manner were impressive. John helped every time there was a problem.
We had a great experience with Guaranteed Rate which was due to the efforts of Stephanie Zakos. She made herself easily available throughout the process. I always felt like I could ask for clarification when I was unclear about something. She was incredibly supportive and I would recommend her to anyone looking to refinance or get a mortgage!
Sarah W. Woodbury, CT 2/2012
Ron Klein was very professional and extremely helpful throughout the entire process.
Shannon L. -- Bristol, CT. 9/26/2014
Chris Francis did a fantastic job keeping up informed throughout the process of refinancing. We have done business with Chris before and would not hesitate to do it again. He is excellent. He has the personality needed for a position like this and has a very keen attention to detail. Also, all office staff and personnel throughout the process were outstanding!
Marc C. – Wethersfield, CT | Jan. 2015
The key to my being a repeat customer is the superb follow up of Stephanie Zakos, Vice President of Mortgage lending. Stephanie always makes sure there is good communication at all times. Even though there was an incorrect HUD sheet at closing, I had no worries that it would be fixed thus went ahead with the close. I had worked with Stephanie prior to her joining Guaranteed Rate thus she is the reason why I completed my recent two mortgages with your firm. I would be glad to recommend Stephanie...
James C. 12/2011
Chris Francis and his team were beyond professional and fantastic to work with!
Timothy M. -- South Windsor, CT 7/31/2014
John Grad was awesome from start to finish. He's very knowledgeable and works hard to get you exactly what you need while making the home buying process go as smoothly as possible.
Natasha C. – Middletown, CT | Apr. 2015
Hi Ron….. I really want to thank you for all that you did for us! Our experience from beginning to end was so enjoyable and I don't know too many people who can say that about buying a house. We placed our trust in your hands and you did not disappoint! You led us in the right direction with each bit of advice, each referral, and each phone call. Your experience was evident, your support was so appreciated….I will never forget the role you played in this journey which led us to our new home....
Everyone at Guaranteed Rate were professional and right on top of things! I would recommend them a million times over. Jim, Linda and all of their staff were all very knowledgeable and well trained! From start to finish everything was always in order,done in a timely fashion and that makes for very pleasurable experience!
Arian B. - Wolcott, CT | Dec. 2014