3 ways Guaranteed Rate’s technology makes your life easier
Moving into a new home can bring on a whirlwind of excitement. Picking out furniture and color schemes is at the top of most people’s lists of things to do. However, going through the mortgage process is necessary before the real fun happens.
If you’re in the market for a new home, get the mortgage part out of the way faster by working with us. Our technology makes the process almost as calming as turning your living room into your new favorite reading place.
“It’s all about the customer,” says our Chief Information Officer, Martin Logan. “Our commitment to driving change with technology is what’s made us the leaders in completely transforming the traditionally paper-based mortgage into a fast, easy, transparent and modern process.”
Keeping track of paperwork, waiting on hold for hours, inconvenient visits to the bank or mortgage branch, copying and faxing documents, waiting for lenders to produce loan options (let alone personalized options tailored to a borrower’s specific situation)—it can all be forgotten with these three technological innovations we use to better serve our customers.
Apply online anytime, anywhere
We were the first lender in the world to offer an online mortgage application. The Digital Mortgage makes it easier to complete the process and puts you in complete control. It allows you to go at your own pace and only work with a loan officer when you’re ready to, or if you have questions. You can enter your information, securely upload your documents and see your credit score.
Provide your documents electronically
Our cloud-based TransferSafe technology allows for safer and more secure communication that isn’t possible with regular email. You simply log into the application and upload your documents to Box storage, sign your disclosures using industry-leading eSignature technology powered by DocuSign®, pay for appraisals and enter any additional information that will help you cruise through the loan process.
Easy to use and at the touch of your fingertips, TransferSafe can answer almost all your questions. Based on answers you provide in the Digital Mortgage application, TransferSafe automatically creates a specific to-do list to help you determine what information you need to provide or actions you need to take. Whenever you enter information, upload a new document or sign a document, that item is checked off your to-do list and you can move on to the next task.
Talk about a whole new way of doing things, right? But what if you’re still exploring and gathering information in order to make an informed decision before you apply? That’s where our GRAffordable comes in.
Get transparent loan options
We’re the first company that allows you to shop and compare rates online. GRAffordable asks the same intelligent questions a loan officer would ask (such as “are you a first-time homebuyer,” “have you ever served in the military” and “where is the property located”) and generates personalized results in as little as two minutes.
“Without our technology, it can take other lenders hours or days to provide customers with their loan options,” Martin says. “With GRAffordable someone can explore, take their time and come back later to adjust their preferences. Everything Guaranteed Rate does is designed to make it easy to gain access to a mortgage.”
No aspect of the American dream was in bigger need of an upgrade than the mortgage process. With the Digital Mortgage, TransferSafe and GRAffordable, we have revolutionized the mortgage industry and are changing the way people buy homes. Now that we’ve made mortgages easier to research and apply for, you can concentrate on redesigning the dream living room in your new home!
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