What people are saying... What people are saying... Back to profile
Great customer service, easy to get a hold of in a timely manner
Kristin W. - Seminole, FL | Feb 2022
Second time—seamless process and everybody we interacted with seemed to truly care!
Jerome G. - Riverview, FL | Oct 2021
Easy to work with and very responsive. Rates are competitive.
Salvatore M. - Saint Petersburg, FL | Sep 2021
Excellent service. Flexibility. Great staff - knowledgeable, friendly, focused on the job at hand.
Burl G. - Minneapolis, MN | Aug 2021
Great service, friendly, fast and knowledgeable.
Jason V. - Weldon, IL | Aug 2021
Sam and Amanda made my loan application and processing simple and easy.
Steven S. - Lisle, IL | Jun 2021
Sam and his team are the best I have dealt with and will not be using anyone else for the forceable future.
Jacob P. - Ruskin, FL | Jul 2021
Awesome company and everyone was easy to work with
Melissa B. - Tarpon Springs, FL | Jun 2021
Friendly, courteous and knowledgeable
Donald M. - New Port Richey, FL | May 2021
Outstanding customer service and phenomenal communication!
Patrick K. - Bella Vista, AR | May 2021
Team was fast and reliable. Got exactly what I wanted and the process was smooth.
Christopher B. - Lombard, IL | May 2021
An overall pleasant experience.
Shawn G. - Tampa, FL | May 2021
Everything went smooth, no problems at all.
Joshua E. - Orlando, FL | Apr 2021
Professionalism, knowledge, great agents, fast, easy
Ricky S. - Orlando, FL | Apr 2021
Good rates, great customer service, quick and easy closing.
Allison G. - St. Petersburg, FL | Apr 2021
ease of process and known Sam for years.
John S. - Hawthorn Woods, IL | Apr 2021
Sam Daddono is the BEST and Amanda Maloney is a very close second!
Kevin T. | Mar 2021
Overall good job. Could have let me know why there was a delay in getting final closing costs.
Sharon S. | Mar 2021
From the first contact to closing, everyone working our loan was always very helpful and willing to answer any of our questions.
Dustin C. | Dec 2020
They worked so hard trying to get me in my house. They went way beyond working with me.
Laura G. | Feb 2021
Very pleased with the efficiency of the team.
Thomas M. C. | Dec 2020
Sam and Amanda and the rest of the team were excellent
James B. | Dec 2020
It was an easy process and everyone was so helpful
Leah D. | Sep 2020
Sam and his team were great plus my rate was better than what my old Mortgage company offered me to refinance
Bruce B. | Oct 2020
Great service - very professional and personable
Jeffrey H. | Dec 2020
The service was excellent throughout the entire loan process!
Russell M. | Sep 2020
I was treated with upmost respect and Sam Daddono was always available to answer my questions. Sam was so knowledgeable and helpful from start to finish! The process in sending my necessary documents was seamless with Amanda Maloney. Nothing was left on the back burner and she was always right there for me. I fell like I met great friends at Guaranteed Rate and I was referred by my Sister.
Darryl W. | Oct 2020
Sam and his team kept me updated on the progress of the loan process. He was always available to me for questions. I am really pleased with the service I received.
Michele R. | Nov 2020
Sam Daddano was outstanding in his knowledge, responsiveness to any inquiries, overall professionalism, and ease to work with to work through the loan process.
Justin S. | Dec 2020
Excellent customer service. Very proactive communication.
Eric H. | Aug 2020
Sam Dondono and the team have always been great to work with on each of our purchases and refinances.
Jeffrey T. | Sep 2020
Totally went above and beyond
SharonLee M. | Oct 2020
I have worked with many other financial institutions and Guaranteed Rate has been one of the best teams I have worked with.
Joaquin T. | Nov 2020
Very easy to work with. Sam and Amanda exemplify the meaning of "Customer service"!
Armand C. | Dec 2020
The friendly staff was always available to answer my questions and worked quickly to get my loan ready for closing.
Kaitlyn T. | Aug 2020
Helpful people, best mortgage rates!
Joy H. | Sep 2020
Sam Daddono is very responsive and does a great job explaining everything you need to know and do to proceed with refinancing. The process was seamless.
Megan C. | Oct 2020
My agent Sam Daddono was helpful.
EDUARDO S. | Nov 2020
Great Team. The loan process was very easy and the team was very responsive.
Lucas S. | Jan 2021
My loan person Joseph Nowacki was extremely helpful and answered all of my questions well after normal work hours. He went above and beyond to make sure I understood all the information.
Matthew J. | Jul 2020
excellent service and easy process.
Adam T. | Jul 2020
Their system and staff are really proficient in the mortgage process.
Rose Marie B. | Jun 2020
Smooth process all the way through, good communications, great use of "virtual" signing technologies, great ability to adapt in this crazy COVID environment.
Patrick B. | Jun 2020
Sam and his team are very responsive and treat us like we are family.
Michael F. | Jun 2020
We used them many times. Sam Daddono is great to work with.
Theresa M. | Jun 2020
Worked with Sam for over 20 years. He's is the absolute best.
Kenneth M. | May 2020
Sam Daddono came through again for us. He kept us informed throughout the process, and got us our loan at the rate he quoted and in the time frame he quoted during a difficult time in history (i.e. Covid-19 pandemic).
Sanford P. | May 2020
EXCEPTIOINAL SERVICE BY SAM DADDONO
Frank M. | May 2020
Great system in today's pandemic crisis and the people I worked with were very helpful
Scott W. | Apr 2020
They provided great customer service, particularly Sam Daddono, with help from Nico DeLorenzo.
Robert G. | Apr 2020
Sam is always super responsive and I've found GR's underwriting to be straightforward and quick.
Heather S. | Apr 2020
Outstanding service, which I have always received from GR.
Robert J. | Mar 2020
We give this rating to Sam Daddono and his staff - we know that our business will always be handled with attention and the most diligent of care.
Thomas G. | Mar 2020
User friendly, helpful, all done online
Vincent B. | Mar 2020
Excellent customer service
Eileen D. | Feb 2020
Everyone was helpful, professional, friendly and polite. I was kept abreast of all actions. It was a very smooth process.
Joseph W. | Feb 2020
They were quick, easy to deal with and responsive.
Benjamin H. | Dec 2019
Sam was great and made it very smooth process
Christopher S. | Dec 2019
Fast and comprehensive processing. Knowledgeable team that communicates well.
Dorothy R. | Sep 2019
I cannot say enough good things about my experiences with Sam. From returning every call promptly to answering any questions I had at the time, to attending my closings in person just to make sure everything was in order, he truly is a professional in every sense of the word.
Mike M. | December 2014
Sam Daddino was a pleasure to work with and provided fantastic service after I had a bad experience with JP Morgan Chase.
John B. | May 2019
Everyone who had a hand in this are all super to me!
John W. | April 2019
Sam Daddono is amazing. He has been our broker now with 2 homes and will always be. I have referred him to family and friends as well. Sam's team, Nico and Tami were amazing as well, always there and knowledgeable and professional. The process was very smooth and never left me worried. I can't say enough about Sam and his team. Thank you! Thank you!!
April C. | October 2018
We are extremely satisfied and grateful. Sam Daddono and his team at Guaranteed Rate are the best.
Jeffrey E. | October 2018
Sam Daddono and his team were such a pleasure to work with - we had an EXCELLENT experience! I will HIGHLY recommend Sam and Guaranteed Rate to everyone I know!! Thank you!
Angela W. | June 2018
Sam and his team have been extremely professional, efficient, and personable. I have an unorthodox work schedule and they worked with me sometimes night and weekends to make my mortgage happen. I have financed 6 Mortgages with Sam and his team and have been so happy I will definitely call them first the next time I need another mortgage.
Mark P. | July 2018
Sam Daddono and his team were such a pleasure to work with - we had an EXCELLENT experience! I will HIGHLY recommend Sam and Guaranteed Rate to everyone I know!! Thank you!
Angela W. | June 2018
The process was very smooth, easy, and fast. Sam Daddono is the best!
Christopher S. | July 2018
Sam Daddono and his team were awesome. They explained the process and answered all my questions I had during the whole process. They explained things well and knew what needed to get done. They also listened when I tried to explain things to them about what my needs were. Thank you.
Angelea M. - May | 2018
I would like to give a “shout out” to Nico and Tina who were extremely professional, thorough, and expedient in helping us close on our loan. They were both very quick to respond to emails, phone messages and always answered my questions on a kind and knowledgeable manner! I’ve dealt with other lenders over the years but Guaranteed Rate is by far the most customer focused lender I have worked with.
Shari B.
I would like to give a “shout out” to Nico and Tina who were extremely professional, thorough, and expedient in helping us close on our loan. They were both very quick to respond to emails, phone messages and always answered my questions on a kind and knowledgeable manner! I’ve dealt with other lenders over the years, but Guaranteed Rate is by far the most customer focused lender I have worked with.
Shari B. - May | 2018
Sam Daddano and his staff were exceptional! Their experience, knowledge thorough approach to detail expedited the process. They are sensational! A real pleasure to do business with them!
John M. | March 2018
Sam and his team made the whole process as easy and painless as possible. My loan was approved and we were cleared to close in record time. Everyone was awesome.
Edward M. | August 2017
Sam Daddono was great from start to finish and even post finish. The team accommodated me with multiple ways to communicate and stay in touch. Thank you to all!
Margarita D. | 07/05/2017
Have been working with Sam Daddono for 10 years and it's always a first class experience!
Jon B. | 05/01/2017
Sam and the whole team were fantastic!
Jim V. | 04/28/2017
Excellent customer service. Easiest loan I have ever gotten!
Valerie L. | January 2017
Sam Daddono was great to work with, and very responsive.
Sanford P. | 12/08/2016
My experience with Guaranteed Rate has been nothing short of outstanding. From the very beginning of my loan process, this whole mortgage experience has been seamless. The level of service I received from Sam Daddono, Nico DeLorenzo, and Joseph Nowacki (and the whole Tampa team) surpassed anything I could have imagined or even hoped...always an immediate response to my questions, and even follow-up assistance post-closing to resolve remaining issues (which didn't directly involve them, but yet they willingly pitched in to resolve). All I can say is, Guaranteed rate rocks!!!
Kathy S. - 11/10/16
Overall great process! Sam was awesome!!
Duane H. - 11/4/16
Sam Daddono was excellent to work with! He was super quick and very friendly. I even referred my mother to him. I will definitely use Sam if I need another home loan!
Tracy R. - 10/20/16
Sam Daddono and his team were excellent to work with, and i look forward to future business with them.
Mark P. - 9/21/16
Sam Daddono and his team were great to work with. They made this process so much easier than it had been in the past.
Caroline S. - 9/13/16
Sam is the greatest, it's always a pleasure working with him. Also, Niko and Ian were very helpful. Thanks for everything!
Tiffany B. - 8/5/16
Everyone was great through the entire process. This was our 5th mortgage and it was the easiest to get through.
Richard N. - 7/29/16
I was a little skeptical at first, being from NY and buying a property in FL., but after a short time I could see I was in good hands. I am truly amazed by Sam and his entire team in how smoothly the whole process played out and how they kept me informed and knew exactly what I needed to do to finish the deal. Nice Job!
Thomas M. - 7/15/16
Sam is the man! Guaranteed Loan was professional, fast, and efficient. Amazing team!!
Christine H. - 7/8/16
Sam Daddono was a great loan officer to work with. He was always available to answer any questions I had. He was helpful, knowledgeable, kind, and courteous. I am so glad I was referred to Guaranteed Rate. Special thanks to Sam and Nico DeLorenzo!!
Andrea K. - 6/22/16
Sam Daddono and his team were extremely helpful. As first time home buyers, we had a lot of questions. They were willing to take their time, explain, and explain again! I felt they each took a special interest in my husband and I. Sam would review papers with us and make sure we understood everything! It was a pleasant experience working with Guaranteed Rate!
Heather S. - 6/16/16
Sam and his team really care.
Jerelyn M. - 6/20/16
Extremely simple. All activity conducted on-line. Quick turn around times. Kept me well informed start to finish. Completely satisfied.
Victor S. - 4/28/16
Sam was personable, reliable, and great to work with! I don't think I could of found a better team to work with!
Elijah W. - 4/26/16
Our experience was amazing, and they actually made it possible for us to close 15 days early!
Dominick L. - 4/15/16
Sam and Joe did a great job from start to finish!
Jeffrey V. - 4/14/16
Sam was wonderful. Could not say enough great things about him. He's responsive, thorough, and made the entire process as stress free as obtaining a loan can be. I'd without a doubt recommend Guaranteed Rate again. We thank you for making the start to owning our forever home such a fabulous beginning.
Dialee M. - St Petersburg, FL | Jan. 2016
Sam Daddono, Joe Nowacki and Sarah Cherry-Putnam were all a pleasure to work with. Given the complexities today in doing a loan these folks were an excellent team. They were professional and very responsive when working through all the documentation needed to get the loan. Will definitely refer my clients to them when they are looking to borrow.
Jim D. 2/24/16
This is the 2nd refinancing of my mortgage and both have been good experiences with Guaranteed Rate. The loan officer, Sam Daddono, explained all the steps and translated things into layman's terms. Thanks for everything!
Tony R. 1/27/16
Sam was wonderful. Could not say enough great things about him. He's responsive, thorough, and made the entire process as stress free as obtaining a loan can be. I'd without a doubt recommend Guaranteed Rate again. We thank you for making the start to owning our forever home such a fabulous beginning.
Dialee 12-28-15
We already told everyone we've come across, whenever they need a mortgage to contact Sam He's the BEST!
Athanasios P.
The easiest home buying process we've been a part of. Each step of the way was so simple. We're very grateful for Sam and everyone that helped us! Sam is amazing. Easy to talk to, easy to get a hold of. Quick to respond to my many questions.They are genuinely wonderful people that just want to help you get into the home you want as simply as possible.
Raul S.
It was a pleasure working with Sam Daddono as he always answered our calls and all of our questions. He took the time to explain everything to us so we understood the loan parameters completely. I would certainly recommend guaranteed rate to our friends and family. Thank you for making our dream home come true!
Carey K.
Sam is amazing. Easy to talk to, easy to get a hold of. Quick to respond to my many questions.
Raul S. – Saint Petersburg, FL | May. 2015
Sam is the Man!
William D. -- Saint Petersburg, FL. 10/15/2014
Sam was very professional during all aspects of the process and I would use him again in the future!
Russell M. -- Dunedin, FL 7/21/2014
Terrific service from beginning to end, Sam and his team broke everything down along the away and offered explanations for things that we didn't understand. The loan process was short, sweet and to the point. I really wish this company was around when I bought my house in California. I will be doing business again with this company and I will always recommend Sam because we are extremely happy with his service. He is an epitome of what real service should be like. Thanks Sam!!!
Toby H. -- Clearwater, FL. -- 8/ 2013
They treat you like a friend.
Elijah W. - St. Petersburg, FL | May 2022
The entire team I worked with, Sam, Amanda, Taylor, and Jessica were all fantastic! They were quick to answer any question I had and walked me through the process with ease.
Thomas H. - Casselberry, FL | Jun 2022
Professional and responsive
Barbara G. - Riverview, FL | Nov 2022
Sam and his team are awesome! Great communication and follow through. Always available to answer questions.
Jason V. - Bonita Springs, FL | Dec 2022
Easy to work with, prompt, great contact/communication
Victor S. - Elgin, IL | Jan 2023