What people are saying... What people are saying... Back to profile
Well priced, easy to work with, friendly, helpful
Danielle V. - Bradenton, FL | Apr 2022
pleased with Sam's and his team's response times, the rate I was offered, and generally had a good experience
Christopher K. - Chicago, IL | Apr 2022
Sam Sharpe was 1st class in assisting my wife and i through the loan process. The communication was smooth and often, we virtually had no issue going through the loan process.
Tigana C. - Chicago, IL | Apr 2022
Responsive and helpful team from start to finish
Lauren H. - Chicago, IL | Apr 2022
good communication and kept me updated
Jason L. - Chicago, IL | Apr 2022
i've heard horror stories about loan agencies in the past, my experience has been great all along
Brian D. - Chicago, IL | Apr 2022
They were great. The entire process wasn't that painful. Sam was super helpful with providing me with numbers for every property I was interested in. I will definitely use Guaranteed Rate again. I will be back to purchase another home or an investment property.
Natasha B. - Oak Lawn, IL | Apr 2022
Guaranteed Rate was very helpful and was there for me every step of the way!
Shemeka S. - Carol Stream, IL | Apr 2022
Had a great experience with everyone that was involved in getting my loan completed and finalized. Great communication and quick responses as well.
Matthew K. - Chicago, IL | Apr 2022
Guaranteed Rate was very helpful from start to finish. Thorough throughout the whole process and made sure that nothing fell through the cracks
Kenneth S. - Chicago, IL | Apr 2022
From the very beginning everything was carefully explained and completed with maximum efficiency.
Robert J. - North Port, FL | Apr 2022
The transaction was smooth and stress free. There were some novel questions I encountered on this transaction, but the team was able to assist. Ryan, Nick, Kalli, Sam, and Jason were great!
Angela M. - Baltimore, MD | Mar 2022
Sam and his team were always available and made the process stress free.
Jared F. - Chicago, IL | Mar 2022
They were excellent and provided amazing customer service during this process.
Nerissa L. - Chicago, IL | Mar 2022
Guaranteed Rate is responsive and communicative
Kristen H. - Oak Park, IL | Mar 2022
The team and support staff are absolutely amazing and went above and beyond to guide me through the process.
Nicholas H. - Chicago, IL | Mar 2022
Professionalism, knowledge, expertise, and clarity throughout every step and handoff to different members of the team along the way.
Scott B. - Chicago, IL | Mar 2022
They made the closing process easy and were helpful
Heather M. - Chicago, IL | Mar 2022
Communication was great throughout the process. Best of all, turn around was great. Sam’s team was perfect!
Estuardo A. - Chicago, IL | Mar 2022
Ease of working with. Answered all my questions.
Adam J. - Chicago, IL | Mar 2022
Sam Sharp and his team did an outstanding job. They were able to answer all of my questions and make the financing a very simple and streamlined processes. I recommend Guaranteed Rate to anyone looking for home financing.
James B. - Romeoville, IL | Mar 2022
Ease of use, good communication
Alysha H. - Richmond, CA | Feb 2022
Great customer service all the way through. The team is very friendly and always willing to discuss any questions you have.
Michael P. - Geyserville, CA | Feb 2022
High professionalism and execution
Christopher C. - Austin, TX | Feb 2022
I am happy with the service I received.
Joseph P. - Cedar Lake, IN | Feb 2022
Service was excellent, everyone worked at a quick pace and the loan went through without a hitch.
Jennifer M. - Louisville, KY | Feb 2022
Service, speed, and effectiveness.
Klia W. - West Sacramento, CA | Feb 2022
Very happy with the services provided.
Lingchuan S. - Chicago, IL | Feb 2022
Because they were very helpful and followed through on everything.
Gavin G. - Des Plaines, IL | Jan 2022
Everyone was so helpful throughout the whole process! It was easy to get ahold of Sam and he was able to answer all my questions.
Amanda W. - Chicago, IL | Jan 2022
Excellent service, competent and professional team, clear instructions at each stage, competitive financing terms.
David D. - Chicago, IL | Jan 2022
fast and easy to work with
Nicholas M. - Chicago, IL | Jan 2022
I used them on my first purchase and now it was easier then the first one. got my loan approved in 16 days after they received all documents
Leo D. - Lincolnwood, IL | Jan 2022
Sam Sharp and his team are amazing.
Daniel V. - Chapel Hill, NC | Jan 2022
Very quick responses with the correct information.
Michelle W. - Richmond, MI | Jan 2022
You completed our refinance in a timely manner.
Marvin K. - Palm Desert, CA | Dec 2021
Great customer service. Very patient and understanding of financial situation. Was able to work through everything and get us a loan that saved us a lot of money!
Michael Z. - Inverness, IL | Dec 2021
Sam and/or someone from his Team was with you every step of the way. I always felt like they were on top of every step in the process and they were prompt to respond. I've had experiences with mortgage lenders and brokers where you feel rushed and that they don't have time for the conversation - never felt this way with GR.
Kraig K. - Palatine, IL | Dec 2021
From start to finish, there was always someone there to guide me through the process.
Sharon G. - Bellwood, IL | Dec 2021
Sam Sharp and his team were outstanding -- attentive and kind.
William G. - Brookfield, IL | Nov 2021
My loan officer, Jason Hasner and his teammates were excellent throughout
Victoria B. - Munster, IN | Nov 2021
Very transparent experience and good communication
Stephanie S. - Chicago, IL | Nov 2021
I work with lots of lenders on my clients and you are the most organized and efficient.
Bruce B. - Bloomington, IL | Nov 2021
I enjoyed the process, very responsive team, easy to ask questions. Only areas of opportunity is that there are a lot of people and hard to remember who to communicate with sometimes and I was disappointed that I provided access to my accounts on the portal, but then still had to manually retrieve statements for those accounts.
Joseph N. - Gurnee, IL | Nov 2021
Great response. Quick and easy process. Friendly assistance whenever I had questions.
James M. - Arlington Heights, IL | Nov 2021
Exceptional service, ongoing assistance throughout the process. Continued updates and support. Sam Sharp and his team are very knowledgeable, friendly and professional
Agatha C. - River Grove, IL | Nov 2021
Sam was a genius and got me my perfect home, he was professional, strategic and detail oriented.
Alen K. - Chicago, IL | Nov 2021
Because they were fast, responsive, offered great customer service, and provided me with a great, low interest rate.
Adam L. - Chicago, IL | Nov 2021
It was easy, I feel like the team cares for me and my success, and I was happy with the rate we got.
Brian G. - Arlington Heights, IL | Nov 2021
The entire team was responsive, helpful, and efficient! Sam did a great job with his warm handoffs and letting me know what would happen next, and introducing me to his team that would take over next steps.
Quiana B. - Bolingbrook, IL | Nov 2021
They are patient, hard working, and kind
Fabian P. - Chicago, IL | Oct 2021
I'M A SATISFIED REPEAT CUSTOMER. EVERYONE IS VERY THOROUGH AND PROFESSIONAL
Stacy H. - Lowell, IN | Oct 2021
Pleasant, responsive, quick, and effective
Deniz T. - Chicago, IL | Oct 2021
Because Sam Sharp and his team are simply the best there is.
Ean S. - Denver, CO | Oct 2021
They were so friendly, fast to respond/answer any questions and very organized!
Tiffany P. - Chicago, IL | Oct 2021
Made the process easy. Clear communication
Clarisa P. - Lake Zurich, IL | Oct 2021
Guaranteed Rate put our loan through so quick.
Lauren S. - St Louis, MO | Oct 2021
Sam Sharp and his team are amazing. Smooth transaction.
Johnny B. - Chicago, IL | Oct 2021
Excellent service throughout
Beniamin N. - Palatine, IL | Oct 2021
Team was easy to work with. Sam and team communicated regularly and made the process seamless.
Samrat S. - Chicago, IL | Oct 2021
Great communication and good job, every time.
Rachel L. - Warrenville, IL | Oct 2021
Very responsive to all my questions and secured us a rate lower than expected.
Kevin W. - Chicago, IL | Sep 2021
They really helped us step by step and explained every question we had. We appreciated everyone’s help. Thank you!
Martin E. - Melrose, FL | Sep 2021
Speediness, punctual and easy way to upload forms
Jessica L. - Chicago, IL | Sep 2021
Always comes through for us in responsiveness, interest rates, partnership.
Laren M. - Medfield, MA | Sep 2021
The whole team I worked with was nothing but exceptional. Sam, Nick, Amanda and Ryan did an amazing job and made my refi process smooth and easy.
Evangelo N. - Homer Glen, IL | Sep 2021
Amazing service by all parties involved
Jeffrey K. - Mukwonago, WI | Sep 2021
Sam Sharp moved quickly and matched competitor pricing
Neil D. - Chicago, IL | Sep 2021
Very easy process and everyone was very attentive during the process
Robert B. - Chicago, IL | Sep 2021
Guaranteed Rate has a team Sam Sharp that was very professional every step was made comfortable, communication was excellent.
Chantell C. - Schaumburg, IL | Sep 2021
Because the process was so smooth & easy. Sam & his team answered all my questions and explained everything to me. I also like the website where you can upload documents. Makes things very simple.
Janet M. - Mount Prospect, IL | Sep 2021
excellent service & direction
Dean C. - Pelham, NH | Sep 2021
I’ve used GR 5 times now and the process is always clear, convenient and straightforward. I’ve always felt like I got great service.
Seth L. - Chicago, IL | Sep 2021
Sam Sharp’s team was the best!
Georgia K. - Wheeling, IL | Sep 2021
Everyone was thorough, efficient and kind.
Geraldine G. - Chicago, IL | Sep 2021
Kept everything running smooth
Crystal T. - Southgate, MI | Sep 2021
Sam Sharp and his team were very clear and prompt with their communication and made the process of getting a loan as easy and straightforward as possible for me.
Allison P. - Chicago, IL | Sep 2021
Incredible from start to finish!
Justin V. - Fort Myers, FL | Aug 2021
You guys got the job done with ease and simplicity. Great communication
James S. - Colorado Springs, CO | Aug 2021
Very professional and as a first time home buyer I felt taken care of
Brandon C. - Cincinnati, OH | Aug 2021
Second transaction in a couple of months. Excellent teamwork, solid communication, and no big surprises. They were one or two steps ahead the entire time, and were able to pivot easily on complicated transactions.
Paul L. - San Diego, CA | Aug 2021
sam sharp, nicholas eilertson, amanda pro, ryan giblin were all EXCELLENT
Paulos S. - Chicago, IL | Aug 2021
Portal made document loading simple as well as login to accounts to upload data
Robert N. - Las Vegas, NV | Aug 2021
GR gave us our first mortgage and the experience was great so we called on Sam Sharp again.
Steven P. - Chicago, IL | Aug 2021
Easy to work with and answered all my questions.
Shane V. - Chicago, IL | Aug 2021
Smooth, fast and easy process from start to finish.
Ellioth I. - Elgin, IL | Aug 2021
Guaranteed Rate is efficient, responsive, and easy to work with.
Michael W. - Chicago, IL | Aug 2021
top notch customer service. Team concept and automation excels
Denise C. - Westwood, NJ | Aug 2021
Sam Sharp and his team were professional, courteous, knowledgeable and very responsive. I received a high level experience with refinancing my mortgage.
Ann R. - Dyer, IN | Aug 2021
Great team , great communication
Daniel L. - Chicago, IL | Aug 2021
Received excellent rate with minimum costs
Catherine P. - Des Plaines, IL | Aug 2021
Sam Sharp and his team make all the difference when purchasing a home.
Ryan N. - Mesa, AZ | Aug 2021
Excellent communication and assistance throughout the entire process.
Anthony N. - Manhattan, IL | Aug 2021
Sam, Jason, and their team members were amazing! Everything was efficient, and they really helped make the deal come into fruition.
Angela M. - Baltimore, MD | Aug 2021
Exceptional service and results
Andrew M. - Chicago, IL | Aug 2021
The team led through every step of the process clearly. They were helpful and kind.
Timothy M. - Chicago, IL | Aug 2021
Everything was made simple, straightforward, and an easy step by step process. And if you had a question or concern, the team was there for the assistance.
Roland B. - Chicago, IL | Aug 2021
Safe, secure and gets the application approved fast
Corazon D. - Chicago, IL | Aug 2021
They were clear, efficient, patient, and helpful, especially for a first time home buyer.
James K. - Chicago, IL | Aug 2021
Ability to work through complicated underwriting process. Very upfront + straight-shooting about things from the start. Highly responsive.
Govind W. - Chicago, IL | Aug 2021
Very professional and on top of everything.
Nancy M. - Chicago, IL | Aug 2021
Love the communication and electronic requirements.
Robert R. - Palos Heights, IL | Aug 2021
Safe, secure and fast processing of loan. Excellent services. I am satisfied with services I received.
Corazon D. - Chicago, IL | Jul 2021
Great team for getting a loan for first time home buyer. Explained all the questions I had and had great communication.
Syed R. - Elk Grove Village, IL | Jul 2021
Fast response, quality service
William S. - Chicago, IL | Jul 2021
Good communication and very efficient
Alexis M. - Chicago, IL | Jul 2021
It was a very easy, streamlined process.
Robert N. - Chicago, IL | Jul 2021
Sam and his team are awesome! This process was soooo seamless with every one working on different task...
Robert L. - Chicago, IL | Jul 2021
Jason, Nick, Emily, Stacey and Sam were absolutely fantastic in walking me through every step of the process!
Angela M. - Baltimore, MD | Jul 2021
Sam and his team were awesome.
Evan L. - Elmhurst, IL | Jul 2021
From start to finish the entire process was seamless. Sam Sharp and Brandon especially and the entire team was very responsive, answered all questions returned emails and phone calls promptly. The team walked us through every step of the process and made us feel comfortable the entire way. We were blown away with the level of professionalism, understanding and knowledge of Sam Sharp and the entire Guaranteed Rate staff.
Johnny W. - Addison, IL | Jul 2021
Excellent and professional customer service
Kenneth W. - Chicago, IL | Jul 2021
I was very satisfied with how smoothly the financing went through.
Catherine E. - Chicago, IL | Jun 2021
You all made the process seamless and easy to follow.
Evan K. - Maumee, OH | Jul 2021
Ease of use and a supportive team
Ryan B. - Chicago, IL | Jun 2021
Very attentive and flexible.
Pablo D. - Chicago, IL | Jun 2021
The staff at GR were very professional. When I felt frustrated or confused, they were very patient and willing to listen and were very good about constant communication!
Joy E. - Chicago, IL | Jun 2021
This is my 4 th loan with GR. There is reason I continue to use them.
Jamie W. - Maple Valley, WA | Jun 2021
Efficiency and professionalism
Jeanine S. - Chicago, IL | Jun 2021
it was a smooth and easy process, especially for a first time home owner
Stephen B. - Cincinnati, OH | Jun 2021
They made everything so seamless for me!
Emily B. - Chicago, IL | Jun 2021
Smooth transaction, responsive/detailed team - nothing was missed.
Paul L. - Idyllwild, CA | Jun 2021
Everyone was responsive, upfront, very helpful, and, ultimately, helped get my deal done
Ross S. - Chicago, IL | Jun 2021
Because Sam and his team are amazing!
Ruben P. - Schaumburg, IL | Jun 2021
very helpful and proactive
Katherine K. - Chicago, IL | Jun 2021
Fast & reliable. Super clear and always ready to explain anything
Samuel S. - Chicago, IL | May 2021
Because they did a good job
Henry S. - Chicago, IL | May 2021
The team has obvious expertise and responded to all of our questions very timely. They helped walk us through the process which was something new to us being first time buyers in the Chicago market.
Brent C. - Chicago, IL | May 2021
Fantastic team and great service.
Max C. - Naperville, IL | May 2021
They were great and thorough.
Nelson P. - Chicago, IL | May 2021
Excellent follow ups and was available quickly to answer questions. Closing was smooth.
Ericka B. - La Grange Park, IL | May 2021
They are responsive and efficient. And the money always aligns with what they said it would be!
John B. - Northfield, IL | May 2021
Very efficient process - response time was, very rarely, a little longe (couple of days) - overall fantastic.
William C. - Chicago, IL | May 2021
I've use GR twice now and I've closed on time both no times with no surprises or hangups at the closing.
Ryan M. - Chicago, IL | May 2021
ALL of the employees I worked with throughout the whole process were very helpful and made the whole process so easy.
Darci C. - Ostrander, OH | May 2021
Sam Sharp and team were exceptional
Chad H. - Chicago, IL | May 2021
Excellent follow up on issues throughout the refinancing process.
Allan M. - Crown Point, IN | May 2021
Everyone we interacted with throughout the process was accessible, knowledgeable, and overall extremely helpful in guiding us through an entirely unfamiliar process.
Daniel R. - Chicago, IL | May 2021
Sam and his team were awesome to work with! They made the whole process easy to understand and were both highly organized and professional each step of the way. I’d recommend Sam for anyone looking for help with a loan from first timers to experienced buyers. They put a lot of my worries at ease and closing was a cinch!
Jessica M. - Chicago, IL | May 2021
Sam’s team worked so hard to do everything they could to help us.
Jamie S. - Tinley Park, IL | May 2021
They walked us through every step
Paul D. - Forest Park, IL | May 2021
Everyone I worked with on my loan was helpful, courteous and responsive.
Melissa V. - Chicago, IL | May 2021
I have been working with Sam and his team for several years. Every time Sam and his team came thru without any problems on my Home Loan. Kudos to everyone.
Kathie R. - Holden, MA | Apr 2021
I've worked with Guaranteed on three separate occasions.
Briceida C. - Chicago, IL | Apr 2021
Had a wonderful experience. Very knowledgeable and helpful
Stephanie T. - Chicago, IL | Apr 2021
Professional, easy to work with and receive answers from
Katie B. - Chicago, IL | Apr 2021
They made the process extremely easy with tremendous communication and guidance throughout.
Benjamin H. - Prospect Heights, IL | Apr 2021
Great rates and great team - walked us through the process smoothly!
Sienna S. - Bothell, WA | Apr 2021
very organized process. This is the second time I've used you for a loan.
Carla V. - Oak Park, IL | Apr 2021
I am an attorney as well as a customer. I'm very happy when I see Guaranteed Rate on the file as the lender for the transaction. Also, I've known Sam Sharp for years and he's about as good as it gets in the lending business.
Walter P. - Chicago, IL | Apr 2021
Each person I interacted with was very friendly and helpful. The process was fairly smooth and easy as a result.
Donna S. - Stockton, CA | Apr 2021
Sam and his team are the best
Michael K. - Cedar Lake, IN | Apr 2021
Smooth process, responsive to my questions, good communication on required documentation, and overall an easy process for something that could be very stressful. However, I felt that the number of individuals I worked with changed constantly. I understand it may change based on the phase of the mortgage approval but seemed even that their were changes and/or multiple people within certain phases that changed. But overall was very happy!!!
Christine C. - Des Plaines, IL | Apr 2021
Everyone we encountered from GR was extremely helpful and professional. They made the process very easy.
Samuel L. - Chicago, IL | Apr 2021
Very easy loan process; Sam & his team were professional, set expectations and deadlines, and were very communicative.
Joseph C. - Chicago, IL | Apr 2021
great communication throughout, competitive pricing, nice people
Luke W. - Glen Ellyn, IL | Apr 2021
Sam sharp was a pleasure to work with.
Eric J. - Griffith, IN | Apr 2021
They were all great to work with and walked me through processes that were difficult and new to me. This was also a very trying time for me and the housing market. Squeezed out of eight offers over 3 months before landing a house.
Myra K. - St. Louis, MO | Apr 2021
Sam and his team was great!! I will refer!!
Christina S. - Chicago, IL | Apr 2021
I got a good mortgage rate and it was handled quickly.
Glenn N. | Mar 2021
Efficiency and range of services
Christianna N. - Catawissa, MO | Apr 2021
quick turnaround, and very prompt responding to any email or call.
Robert S. | Mar 2021
We were very happy with how convenient the process was. We had to just through a few hoops when it came to declaring a gift though. I felt it was unnecessary to include 2 Bank statements with account numbers and a gift letter. Most banks don't include full account numbers on statements.
Niraun K. - Glen Ellyn, IL | Apr 2021
worked easily with the team for closing
Eric D. | Mar 2021
Process was great from start to finish. Clear line of communication between each person involved in the deal. Never had to pick up the phone and ask for an update.
John Z. | Mar 2021
Friendly service and efficient
Veronica S. | Mar 2021
They made our process quick & easy!
Angela L. | Mar 2021
Great customer service and very good response times
Ben K. | Mar 2021
I was very pleased with my service. Most everyone on the team was super helpful and patient.
Jayme R. | Mar 2021
The process from start to finish went smoothly and in a logical order.
Evan S. | Mar 2021
Recommended to my sister because if ease of process
Jessica L. | Mar 2021
Service was superb- Starting with Sam Sharp and moving down to his team. Very Thorough in all they did.
Brett R. | Mar 2021
Communication was fast and the process was easy.
Steven L. | Mar 2021
Everything was very smooth and couldnt have gone more perfectly.
Julie B. | Mar 2021
Very good service. We were kept informed of the status along the way. The electronic document submission was very convenient. Closing was easy and at our kitchen table.
Michael C. | Feb 2021
Very efficient process, great communication, exceed expectations on timing.
Erin M. | Feb 2021
The responsiveness and ease of use was huge!
Allison P. | Feb 2021
The process from start to finish was simple, fast and painless. Sam Sharp and his team are great and very responsive.
Angelica P. | Feb 2021
Team was responsive, knowledgeable and provided a competitive rate.
James F. | Feb 2021
I started my process who Sam Sharp and had the chance to work with a few other Guaranteed Rate associates, and I was very impressed by the professional and quick service I received.
Argisa T. | Feb 2021
Great communication and friendly staff throughout our application process.
Chris G. | Feb 2021
good service / communication, good rate, good team, etc.
KENNETH D. | Feb 2021
excellent service & good rates.
Hazem E. | Feb 2021
Easy to work with, competitive rates
Sienna S. | Feb 2021
Couldn''t have went any smoother.
Kenneth H. | Feb 2021
Cause you guys rock. You already are doing some refinances on my recommendation
Joseph D. | Feb 2021
the team has been very helpful in guiding me through both an original mortgage and refi process. they have also become resources and sources of information that I trust. very responsive as well
Jennifer B. | Dec 2020
Because Guaranteed Rate always provides the best most efficient service. Also all of the representatives that I work with are always available.
Jorge B. | Feb 2021
Great service../unbelievably easy.
Deborah A. | Nov 2020
They made the process seamless; I worked with individuals who were very accessible and helped me get through the process on time and without incident.
Talia B. | Dec 2020
Very responsive and attentive. Overall excellent service. Thanks Sam Sharp and Team!!
Araceli T. | Nov 2020
Very responsive and creative
CHARLES N. | Dec 2020
They are super responsive and very nice.
Allison P. | Jan 2021
The entire process was seamless, smooth and everyone was responsive and friendly. Amazing for a refi experience!
Julie R. | Nov 2020
Everyone was extremely pleasant to work with and very knowledgeable in their own field. I felt well taken care of and in good hands the entire process.
Marcin B. | Dec 2020
Excellent communication, availability to answer questions and amazing customer service.
Robert S. | Jan 2021
They have been fantastic to work with.
Randall E. | Oct 2020
This is the third time I've worked with GR - each time they've provided a superior customer experience, and competitive rates/pricing.
Evan T. | Nov 2020
Great customer service, fast response
Andrei G. | Dec 2020
Great communication for the entire process. Digital platform made sharing documents easy.
Brian K. | Jan 2021
The whole process was easy and seamless. All the people that handled the transaction was superb.
Richard T. | Oct 2020
Quick start to finish process
Brendan J. | Nov 2020
They were prompt and efficient throughout the whole process.
Suzette R. | Dec 2020
very professional yet friendly, I was kept in the loop about what I was to do and when something wasn''t clear to me, they were quick to answer questions/respond to concerns
Nancy R. | Jan 2021
I've worked you 4 times now over the last 8 years and have been satisfied every time.
Samantha K. | Oct 2020
Customer experience, support and speed.
Wendy C. | Nov 2020
Fast, efficient, and professional. I have already recommended a coworker to Sam and his team.
Benjamin S. | Dec 2020
Process was easy and efficient
Michael M. | Jan 2021
Because they were accommodating and matched our lowest offered rate.
Alexis M. | Aug 2020
very fast and professional service
Chenggang M. | Oct 2020
Process was efficient and closed on time!
Kelly S. | Nov 2020
quick, friendly, easy to work with
Jeffrey B. | Aug 2020
Always phenomenal service and easy process.
John P. | Oct 2020
Fast response and great communication
Gabriella B. | Nov 2020
The team was great to work with and gave step by step instructions that were easy to follow. They were also quick to answer all of our questions!
Kendra H. | Dec 2020
Sam Sharp and his team were flawless. They streamlined the process, answered all questions, and provided timely, courteous information.
Michele G. | Jan 2021
Good track record with prior refinances.
Gustavo L. | Aug 2020
Guaranteed got my loan approved, while other major banks failed. With the same kind of documentation.
Andy Y. | Sep 2020
We were really pleased with Sam and his team! Thank you for everything.
Virginia B. | Nov 2020
Great communication and ease of tasks completed
David A. | Dec 2020
They were on top of things for the most part.
Taylor W. | Jan 2021
Pretty complete package. It was an easy process to follow even in biblical times.
Rodolfo L. | Aug 2020
Sam Sharpe and his team are responsive, friendly and knowledgeable. Sam always works with me to find the best option for my situation and needs.
Sarah P. | Sep 2020
Fast, great customer support, quick replies of questions and a great rate
Claudia G. | Oct 2020
Sams team was awesome from start to finish. Very patient and explained every detail of my loan application.
Nneka O. | Nov 2020
Awesome peoples!! Very helpful in making sure I am satisfied.
Melanie L. | Dec 2020
I was a first time home buyer and had tons of questions. Everyone I worked with from start to finish was very attentive & informative.
Lauren L. | Aug 2020
East to work with and very helpful
Elizabeth K. | Sep 2020
Sam Sharp and his team were very communicative and very easy to talk to. They were worked tirelessly to meet our deadline.
Carl B. | Oct 2020
The team was easy to work with and communicated clearly and often to help us through the process.
Michael F. | Nov 2020
Sam Sharp, Thomas Krakau and the team at Guaranteed Rate were outstanding from start to finish. They helped me quickly get pre-qualified as a self employed individual which was no easy task. Contract to closing was extremely quick and the team was in constant contact throughout the process. I will highly recommend Sam and his team to my friends, family and real estate colleagues for all of their future mortgage needs. I will also reach out again down the road personally.
Paul G. | Dec 2020
Customer service was great!
Ronny D. | Aug 2020
Timely responses, clear process, followed through on expedited closing.
Patrick M. | Oct 2020
There were no issues and everything was ready on time.
Kathryn B. | Nov 2020
The service and team that worked with was great! Very responsive.
ELVIA G. | Dec 2020
Sam Sharp and team were super responsive / communicative throughout the process. When an aspect of the financing went sideways, they jumped in to resolve and removed worry for me.
Scott B. | Aug 2020
Sam Sharp was amazing to work with.
Carly K. | Sep 2020
It was a very simple process, all my questions were answered and all of the people I interacted with were knowledgeable, kind and available.
Tatiana M. | Oct 2020
Everything but closing handled via email and excellent communication
Jeffrey M. | Nov 2020
Good professional service overall
Richard B. | Dec 2020
Clear explanations of the process and answers to our questions.
Christopher B. | Jan 2021
Great service, Sam's team is super fast!
Gabriel G. | Jul 2020
Successful loan closing and digital experience
Bryan K. | Jul 2020
GR made the process very easy and smooth. Sam and his team were easy to work with and explained all parts of the process to make for a very easy transaction.
Patrick L. | Jul 2020
I am a first time home buyer and I worked with Sam Sharp. He was very helpful and responsive throughout the loan process. He and his Guaranteed Rate team were really on top of it in each step. I would like to thank Sam for making the loan process very easy and effortless for me during Covid-19 pandemic. It was a great pleasure working with him.
Omer C. | Jul 2020
Easy and fast transactions
Juan Rosalia T. | Jul 2020
Consistent, professional, supportive service - every time.
Jennifer R. | Jul 2020
Very good service. Easy (relatively speaking) process and documentation flow.
Michael C. | Jul 2020
They were very helpful, informative and hands on.
John T. | Jul 2020
Speed and certainty of execution, Sam Sharp was awesome!
Tyler F. | Jul 2020
Guaranteed Rate was great to work with and were very flexible.
Joel P. | Jun 2020
Sam Sharp was great in explaining each step of the process.
Jessica S. | Jul 2020
I love Sam Sharp. He’s fantastic. Absolutely helped me get through some very difficult and complicated situations.
Brian G. | Jun 2020
Thoroughly explained all aspects of the process and how figures were calculated.
Christopher B. | Jun 2020
Sam and his team were so helpful, responsive, and professional. I would highly recommend to everyone!
Julia R. | May 2020
Really efficient and friendly service
Ryan P. | May 2020
Easy. Answered all my questions quickly.
Allison M. | May 2020
I got a very good rate and the process was seamless and easy. Ryan Weitzman got the whole thing started and couldn't have been more helpful.
BRADLEY S. | May 2020
They were very friendly and helpful, and they were able to help us get a great rate.
Patrick R. | May 2020
Communication was fantastic and the process was super fast.
Sarah C. | May 2020
Very smooth process and great communication from whole team.
David B. | May 2020
Consistent process, communication and patience with a first time borrower. Closing was a month faster than I anticipated.
Dean B. | Apr 2020
Excellent service start to finish, easy to do all remotely as well.
Jenne M. | May 2020
Excellent customer service, great communication. Explained all detailed to me, gave me lots of great options. I moved through the process quickly.
Bridget J. | Apr 2020
Kind, professional, attentive team
Harneet R. | May 2020
Did a good job. Kept me up to date.
Ryan H. | Apr 2020
Guaranteed Rate consistently provides the best mortgage experiences I have every had. The online process is quick and they get the job done. They are always available to help. With covid-19, the process was changing daily. But the professionals at Guaranteed Rate guided me to closing, which was handled in a safe, no contact way.
Daniel G. | Apr 2020
Attentive and knowledgeable service from Sam Sharp and his team made the first time process of obtaining a mortgage a smooth one.
Thomas H. | Apr 2020
Got me an amazing rate, almost no human contact, very good at communication
Ivan C. | Apr 2020
I am very satisfied with the service I received and the low interest rate I received.
Paul F. | Apr 2020
Refinance process was easier than I expected.
Patrick S. | Apr 2020
I felt very confident with the people helping me
Ann S. | Apr 2020
Perfect all around, as usual - this is our 3rd mortgage with Guaranteed Rate
Matthias M. | Apr 2020
The entire mortgage process was quick and convenient. Communication was clear, and responses were timely, but we weren't inundated with unnecessary emails or notifications. The online application and in-home closing were a breeze.
Christopher B. | Apr 2020
I checked with multiple places and Gauranteed Rate was able to give me the best overall deal. Sam was also great to work with.
Jacob M. | Apr 2020
Working with Sam Sharp and his team was extremely easy and efficient, despite very challenging circumstances of COVID-19 pandemic.
Dmitry S. | Apr 2020
Very helpful, answering all questions along the way to ensure everything went smoothly.
Anna S. | Apr 2020
We've used them 3 times already.
Robert M. | Mar 2020
Every time I work with Sam Sharp and his team it has been an amazing experience. They're fast, friendly, patient, and make sure I understand everything. They make it easy, easy, easy.
Ronald T. | Mar 2020
They were very on top of things
William W. | Mar 2020
Great service with a well prepared team!
Zechariah D. | Mar 2020
Low rate, fast turn around!
Nathan S. | Mar 2020
Because of the people and the ease of the process. Sam and Kalli were extremely helpful And quick to respond when I had any questions or needed further explanation. They made the entire process from start to finish very smooth. Because of their professionalism and attention to detail, I will absolutely recommend my friends and family to guaranteed rate.
Nathan L. | Mar 2020
Everyone was extremely helpful and knowledgable. People responded right away when I had a question. I feel like they were looking out for my best interests.
Meghan M. | Mar 2020
Closing process was fast/efficient
ANAY P. | Mar 2020
Sam & Team were flawless from start to finish.
Fred S. | Mar 2020
They were extremely easy to work with. They were able to pull together and continue normal ops through a crazy time.
Zach Z. | Mar 2020
I had a great experience working with Guaranteed Rate and got a really good deal.
Shelby B. | Mar 2020
Overall smooth process and very easy to deal with team and get in contact with the right people. Would like to have some more clarity where my loan was going to be sold to ensure quality of service does not drop of.
Ameen A. | Mar 2020
My team was totally awesome. They were very Professional; plus, they made the process very smooth and virtually stress free! Finally, the closing was epic. This transaction was the shortest closing I've ever experienced. In addition, the other professionals there (realtor, attornies, closing agent, etc.) were ramping, raving, and complimenting you guys as well. You were rated one of the top in our books. Please keep up the good work. I will use this company for all of me and my family's mortgage needs.
Erica M. | Mar 2020
Great service and quick closing.
Robert P. | Feb 2020
I've worked with Guaranteed Rate to purchase my first home almost 12 years ago, refinance that home, purchase my second home 3 years ago, and refinance that home too. Guaranteed Rate is very consistent and efficient. The refinance process was a piece of cake.
Amber H. | Feb 2020
Overall, very fast and satisfactory work.
Philip P. | Feb 2020
Sam Sharp and team are fantastic - politely persistent, reach out to us proactively and we've done our last 3 mortgages with them
Elizabeth C. | Feb 2020
I’ve only ever used Guaranteed Rate with my mortgages and refinances and it’s been an incredibly smooth and efficient process each time.
Michael H. | Feb 2020
The service I received from Sam and his team was OUTSTANDING
Marzena N. | Feb 2020
They did a great job in a timely manner and helped every step of the way!
Zechariah D. | Feb 2020
The process was very easy and quick. The team made the process extremely easy.
Ryan M. | Feb 2020
Experienced, friendly, knowledgeable team.
Katherine M. | Jan 2020
Great people, fast process online, Perfect process.
Brad F. | Jan 2020
Efficient and fast - I would recommend Sam Sharp and his team without reservation.
Joyce D. | Jan 2020
Attentive and timely service.
Timothy W. | Dec 2019
Awesome service, awesome rate!
Corinna R. | Dec 2019
Sam Sharp and team are true partners who take a consultative and customer-centric approach to every client interaction. I cannot imagine working with anyone else.
Sam S. | Dec 2019
Fast, detailed and lower rate.
Cara Lynn S. | Dec 2019
It was a seamless process and I'm very appreciative of Sam Sharp and his team. They made it so easy for me...
David S. | Dec 2019
Made everything easy for us!
Kevin L. | Dec 2019
Great job and professional customer service very fast
Ionel S. | Dec 2019
We felt our team at Guaranteed Rate went above and beyond.
Brookes M. | Dec 2019
Fast, detailed and lower rate.
Cara S. | Nov 2019
Easy process, smooth refi, good rate and terms.
Brian S. | Nov 2019
Easy to work with. Took care of business
Jason S. | Nov 2019
While there were a few bumps in the road, the process was easy and everyone we worked with had wonderful customer service skills.
Emma C. | Nov 2019
Everything was handled quickly and efficiently. Very professional people.
Christopher B. | Oct 2019
Great communication and Sam and his team make me feel like they have my back and are looking out for options that help me save money
Vinicius C. | Oct 2019
They were helpful, instructions were clear, people were available by phone quickly when needed. And pleasant.
Ann G. | Oct 2019
great staff to work with that are reliable and helpful
Dagmara B. | Oct 2019
Made buying a first home easy and allowed things to be done via email which made it very easy for me due to opening a new retail store and my time was very limited.
Alfred J. | Oct 2019
GR actually called us about a refinance opportunity on our second home. After that successful transaction we refinanced and cashed out on our first home.
Gustavo L. | Oct 2019
Did everything necessary to move process along
Christopher D. | Oct 2019
Sam sharp and team were very helpful and put in the extra mile to make deadlines.
Justin L. | Oct 2019
Easy. Quick. Reliable.
Scott B. | Oct 2019
Excellent customer service.
Ryan L. | Oct 2019
Sam Sharp and his team were amazing start to finish.
Paul G. | Sep 2019
Spot on with everything
Aaron H. | Sep 2019
Guaranteed Rate went above & beyond with helping me obtain a mortgage. My team was very responsive and always provided me with additional options when something things didn't always go our way.
Loren C. | Sep 2019
This is my second loan and home purchase with Sam Sharp and his team. I used to be in the business years ago and that being said, Sam has once again proven why he’s the best in the business. As I put an offer in our new house that needed to close in 3 weeks everyone told me it couldn’t be done. Closings take 6 weeks in our area. I was confident Sam could do it as he had proven that before. We had a clear to close and DOCS to title in 11 days. That’s got to be a new record! Thank you Sam once again for making what could be a stressful time, the most fun and awesome experience a family with a new home should have!
Luis L. | Sep 2019
This is my second loan and home purchase with Sam Sharp and his team. I used to be in the business years ago and that being said, Sam has once again proven why he’s the best in the business. As I put an offer in our new house that needed to close in 3 weeks everyone told me it couldn’t be done. Closings take 6 weeks in our area. I was confident Sam could do it as he had proven that before. We had a clear to close and DOCS to title in 11 days. That’s got to be a new record! Thank you Sam once again for making what could be a stressful time, the most fun and awesome experience a family with a new home should have!
Luis L. | August 2019
Sam and team were phenomenal!
Erick F. | August 2019
Sam Sharp and his team were sharp, fast, and efficient.
James B. | Aug 2019
I never thought it would be that easy to obtain a loan to purchase a house , I greatly appreciate all that the team helped me with. Thanks!
Corey T. | August 2019
I was highly satisfied with the experience I had with Guaranteed Rate. Everyone was extremely helpful are prompt with their responses.
Jacklyn J. | July 2019
Sam and the Guaranteed Rate team were prompt, highly responsive, capable and worked like a well oiled machine. My experience with Carrie on the condo brought me back to Guaranteed Rate when we were buying a house. I'm happy to see that the same level of service and professionalism is consistent now as it was 15 years ago. I do and will recommend Guaranteed Rate to anyone looking for help with a loan!
Ruma T. | July 2019
Sam and his team were clear, knowledgeable, fast, and very helpful. They got us a rate we could only dream for! We are now able to plan for vacations, renovations, life! They were plain awesome. Thank you!
Corinna R. | July 2019
Guaranteed rate closed my loan for 5 days and every steps were smooth. I will use them again 100%.
Tess W. | July 2019
Sam Sharp's team communicated regularly, was on top of everything that needed to be done, and walked us through every step in great detail. We appreciated the team's customer service and professionalism throughout.
Ayush B. | July 2019
My experience was great. The loan portal works very well and your staff is amazing. I would refer Jason Hasner especially to anyone buying a home. He is attentive, always available and really makes things easy to understand. Thanks to the whole team for getting my loan closed. I couldn't be happier.
Michael H. | July 2019
Sam Sharp's Team was very professional, if there were any issues, and there always are when applying for a loan. Sam's Team was very professional and able to solve any problem that occurred, with speed and accuracy. Dealing with Guaranteed Rate is like dealing with a Team that is equipped with the best business acumen, and practices. I would recommend Guaranty Rate to Friends, and Family.
David C. | July 2019
Very professional team. Sam, Jason, Ashley, Matt and whoever I had an interaction with were knowledgeable and helpful. It was my first time buying a house and they made the process so much easier for me. I strongly recommend Guaranteed Rate. It was wonderful working with Sam and his team.
Fawad K | June 2019
Sam Sharp's team at Guaranteed Rate were extremely knowledgeable, friendly and quick to respond. I have worked with Guaranteed Rate now three times and wouldn't dream of going anywhere else. Thank you!
Katherine L. | June 2019
Sam Sharp and his entire team was very help they helped me every step of the way.... This was a great experience and i will forever remember this... Thanks
Angela G. | June 2019
Sam and the team were very helpful when I had any questions, and made the whole process go smoothly from start to finish!
James J. | April 2019
If I had any complaint at all, it's that I had a lot of team members of Guaranteed Rate to assist me, if you can even call that a "complaint" at all. The team was REALLY helpful and always had everything ready and worked with me when I needed it. At one point, I started to panic from all of the documents and numbers, as I get very anxious when it comes to that area. They assisted me by breaking everything down and calming me to continue on with the process. And best of all, they REALLY came through when the closing date was less than a month from my initial contract start. They got my loan approved and ready to go in record time. My attorney, realtor and fiancee were all astounded at GR's hard work and professionalism to get the process done so quickly. I will definitely recommend Sam and his team at GR to whoever else is thinking of buying a house in the future.
Marco R. | May 2019
Sam Sharp and his team are rock stars- they demonstrate the highest level of professionalism, proficiency with loan programs and processes, clear communication, and consistent responsiveness. I would highly recommend Sam and his team to anyone looking to buy their first home or investment but is unsure of where or how to get started. Sam and his team simplify the process and walk you through from start to finish!
April R. | April 2019
Great job All staff from this company, they all amazing on the Corresponding objects.
Abel M. | May 2019
We had such a wonderful experience with Guaranteed Rate, our loan officer and his team were very prompt and helpful throughout the entire process!
Melanie A. | April 2019
We appreciate Sam's quick response and attention during our long home search! Many things changed throughout the search that affected the loan, but he was able to respond almost immediately to provide offer letters when needed. And, Sam proactively reached out after a long weekend to ask if we needed help with an offer, for which we actually did. We ended up winning the bid and purchasing that home, in large part due to the ease of the loan process which undoubtedly helped move our offer to the top.
Craig W. | March 2019
We loved Same Sharp's service. Stellar service and he was very proactive. Took a lot of anxiety out of the process! All others who helped with underwriting and providing the closing figures were phenomenal too! We loved working with your team!! Kudos!
Andrea N. | March 2019
Guaranteed Rate was very efficient and saved me from a very stressful situation. Sam Sharp and his team did an amazing job.
Hejiangnan X. | March 2019
This was our second experience working with Sam and his team and they were as smooth and supportive as the first time through. Would highly recommend them to anyone looking for a good team!
Derek B. | March 2019
I am extremely pleased with everyone’s performance. The communication was perfect not a single issue! The portal made this even easier than my previous loan experience. Thank you to everyone who helped get my loan taken care of! You’re all the best to deal with!
Ronald V. | March 2019
This process was very easy, and each person on the team answered all my questions & made this process a breeze. Thanks Guaranteed Rate!!!!!!
Leneka D. | February 2019
Thomas Krakau, Chris Lundeen and LeAnn Bott were excellent to work with. This was easier than I ever thought possible and their professionalism was notable.
Paulos S. | December 2018
My team at Guaranteed Rate was awesome. From my loan officer to insurance agent and everyone in between, they made my first time home buying experience a breeze. If I had the money, I would buy another one right now with Guaranteed Rate.
Sherice R. | January 2019
Sam and his team were such a pleasure to work with. They were extremely knowledgeable, helpful, competent, and very service oriented throughout the entire process.
Daniel M. | January 2019
Excellent job from the whole team, thank you so much!
Jessica M. | January 2019
Sam and his team were very knowledgeable, responsive and supportive throughout my first loan. I would 100% recommend and use again.
Kaitlyn K. | December 2018
I have nothing but good things to say about guarantee rates! Acquiring a mortgage/loan as overwhelming as it is but the guarantee rates work as a team and are always in communication with each other. They also set me up with another team member going to help me acquire my homeowner's insurance, which I could not be more happier with. Between contacting him through email or their office, they make it super easy to keep in contact and always updating and me and my next step in the process. Couldn’t be happier!!
Tina G. | December 2018
Sam Sharpe and team were incredible. I have to give extra compliments and thanks to Chris Lundeen. Not only was he on hand to patiently answer any and all of my questions and assuage my worries during a stressful and difficult closing, but he was attentive to my account and always looking for ways to find me the right fit. I knew that I was safe and making the right decisions.
Susan C. | January 2019
The experience was great. Guaranteed rate and staff assisted me and took time to help me. I wasn't rushed into something. I thank them all. I'm very satisfied.
Shumonti H. | December 2018
Sam and his team took the time to explain the process to my husband and I, being first time home-buyers this was incredibly helpful. Everyone we were in contact with was knowledgeable, helpful and accommodating. Overall this was a great experience!
Jordan D. | December 2018
Sam Sharp and his team are the very best. Super easy to work with and very responsive
Marc D. | December 2018
This was my second experience with Guaranteed Rate, and I couldn’t be more pleased with the service I received. Sam and his team were always available for any question and extremely knowledgeable. From the time I started looking at buying a home to purchase was about six months, Sam continually checked in to check on our status and to see if there was anything he could do to help or questions he could answer. Sam’s loan team and insurance referral were extremely professional and competent. When a competitor offered a lower interest rate, Sam was able to quickly match. I would recommend Sam and his team to anyone looking for a loan and reach out to him first should I need any additional help in the future. Thank you, Sam!
Katherine L. | November 2018
Sam Sharp, Amanda Maloney and Sue Durkin were outstanding. They all truly care about making sure everything goes smoothly and are always available for any questions or concerns. You wont find nicer people to work with!
Franklin B. | September 2018
My Loan Officer and his team made the process easy for me to complete.
Riley M. | September, 2018
I had a lot of very complicated problems and Sam Sharp and his entire team made it possible to close my loan.
Anne R. | September 2018
We appreciated the fast run-around and extra work they put in to make this happen, right before a holiday weekend. Thank you!
Sarah F. | August 2018
Sam Sharp was amazing! My fiance and I received a preapproval very quickly. A few months after receiving our preapproval, we decided to take the next step and just start looking at houses. We hadn't planned on putting in an offer that day however we fell in love with a house. Our preapproval was a little under what we were going to need to put in a solid offer. We were a little discouraged since it was a Saturday and we figured we wouldnt be able to get an updated preapproval within the next couple of hours. After reaching out to Sam, he was able to come through. Sam and his team were helpful and responsive from start to finish. My realtor was super impressed with Sam and the timeframe in which we received our clear to close. Being a first time homebuyer, you're not quite sure what to expect but the entire process went smoothly and we couldn't have asked for a better sales team to work with.
Adrienne S. | August 2018
Sam Sharp and his team are the best! Thank you for a wonderful experience.
Jerome B. | August 2018
Guaranteed Rate went far above and beyond my expectations for what a mortgage company can offer. More than a just a vendor, Guaranteed Rate proved time and time again to be a trusted partner. I could never have successfully navigated the home purchase process as a first-time buyer without the help of SVP Sam Sharp and his team.
Sam S. | August 2018
Sam Sharp has a great team! Many thanks to him, Thomas Krakau, and Jeff Robinson.
Alec N. | August 2018
Worked with a team that was very helpful and responsive. Have nothing but positive things to say about my experience.
Miguel A. - July | 2018
Sam made the entire process a breeze! Sam was very easy to get a hold of if I had questions and very quick to respond of I sent an email. When I first decided to purchase a home again, I was very stressed as I remembered the process to be very stressful. Constant phone calls from the loan officer and several requests to re-submit the same paperwork over and over again. Thank god, it wasn’t this way with Guaranteed Rate. I really appreciated the ability to upload my documents and that you guys were so easy to work with! Thank you!
Ada M. | July 2018
Sam made the entire process a breeze! Sam was very easy to get a hold of if I had questions and very quick to respond of I sent an email. When I first decided to purchase a home again, I was very stressed as I remembered the process to be very stressful. Constant phone calls from the loan officer and several requests to re-submit the same paperwork over and over again. Thank god, it wasn’t this way with Guaranteed Rate. I really appreciated the ability to upload my documents and that you guys were so easy to work with! Thank you!
Ada M. | July 2018
Sam Sharp was very professional and made the process extremely smooth and easy!
Lorenzo M. | July 2018
Great team and process! Very easy and efficient. Thanks!
Phillip G. | July 2018
The entire Guaranteed Rate team was terrific to work with. Sam and his colleagues were easy to work with, responded to inquiries in a timely fashioned, and streamlined the whole process. I would recommend them to anyone.
Scott S. | July 2018
Sam Sharp made this process very easy again. I appreciate how easy it was to submit and upload documents - from the pre-approval thru to the purchase. Thanks!
Ronald T. | June 2018
Sam Sharp was very helpful and always available to answer questions. All of his team were equally as helpful.
Phillip M. - June | 2018
As a veteran I was intimidated by the process of getting a VA loan, but to my surprise the process was quick and easy.
Matthew T. - June | 2018
Sam Sharp and his strong team were extremely supportive and easy to work with! I asked many questions and received very clear explanations throughout the entire loan process. Sam, Jason & KerryAnn, thanks so much for all your help from loan application to close on my new purchase.
Yvonne M. | May 2018
I would like to thank the entire Guaranteed Rate team for making my home loan very easy. Everyone I spoke with was friendly and professional. I will recommend Guaranteed Rate to family, friends and co-workers.
Paul H. - May | 2018
The guys at Guaranteed Rate were incredibly helpful and patient. I called often with kids in the background to ask questions and they were very kind and understanding and helped me figure everything out smoothly. I love working with Sam & Jason.
Paul M. | MAY 2018
Sam and everyone on the team were awesome. They made sure I stayed up to date with my loan but also that I completed all necessary steps before the deadline. We had a smooth close.
Jennifer O. | May 2018
Working with our loan officer was great but then working with other different people are different points in the process got confusing.
Shayla B. | April 2018
Working with Sam Sharp and his team was easy for us. Everyone was nice, quick responses to emails or phone calls. Overall it was a great experience for us. We liked being able to send in everything over the Internet through emails and the website which helped keep track of everything.
Phillip M.-Hobart,IN | MAY 2016
Sam and his team are the best! Anytime I had a question, they were able to answer it quickly. I cannot say enough good things about the team that I worked with for my refinance. I would work with Guaranteed Rate again, and again, and again! Thank you Sam and thank you to your team for everything you do!
Ean S.-DENVER,CO | MAY 2016
Sam Sharp, Amanda Maloney, and Thomas Krakau were exceptional to work with and quick to get back to me with any questions about the loan. They made getting a loan really pleasant.
Anne M. -CHICAGO, IL | APR 2016
Sam was great to work with. Can't wait to work with him again.
Adam D. – CHICAGO, IL | May. 2015
Check out this yelp review for Sam Sharp! Sam Sharp and his team made the entire experience damn near anxiety free. This is the third mortgage process that I've been through & far and above the best experience. This team is genuine, they truly care about helping you (...) Like a high-performance team performs each and everyone of the folks that worked on my account was totally invested in my success; this makes a huge difference(...) No reason to go anywhere else EVER for instruments like this in the future. See full review: http://bit.ly/1Ig5LAY
Stephen L. – Chicago, IL | June 2015
Sam Sharp was helpful & patient. Great too were Jason, Thomas & Artie!
Darrin D. – EVANSTON, IL | AUG 2015
The customer service was excellent. The loan process was quick, yet thorough. The loan officer and everyone else handling the loan responded to my questions promptly and was able to walk me through the process in a manner that was easily understandable.
Garrett E. – Richboro, PA | SEP 2015
The customer service was excellent. The loan process was quick, yet thorough. The loan officer and everyone else handling the loan responded to my questions promptly and was able to walk me through the process in a manner that was easily understandable.
Alexander D. – WOOD DALE, IL | SEP 2015
PNC bank made us wait for 3 months on a house after everything was OK on our end. They couldn't close on the house we liked, so my realtor Alex Grand insisted we switch lenders to Guaranteed Rate. Our dream came true and we got the house we liked! Guaranteed Rate helped us to close on that house with a better rate than PNC, plus within 3 weeks we got the house. The whole team is awesome, they helped above and beyond to get the closing done quickly...Sam Sharp, Amanda Maloney, Artie Hook - Awesome People - EVERYONE SHOULD GO WITH GUARANTEED RATE. Thank God I switched lenders!
Chandni T. - 02/24/2016
Sam and team were outstanding. I would highly recommend them. Timely responses to all of our questions, and would even call when needed. They delivered on the promise of a 30 day closing. Thanks!
Jacob W. - Chicago, IL - 3/22/2016
Sam is a rockstar. Love him.
Tyler T. – Chicago, IL | Mar. 2015
Sam was great to work with and moved the enitre process forward very quickly. I have heard of loans taking a long time to go through with other lenders and it was the complete opposite with Sam. We had the loan in place within a few days and he was always available for any questions.
Mandy H. 2/25/2015
I came to know Sam when we were trying to purchase a Condo for our daughter in Chicago through our Realtor. What can I say about Sam? He is the best in the field. He is very knowledgeable in the Mortgage industry. He helped us through not just one, two mortgage loans. Not going into detail each loan process was very challenging. One was conventional; another one was VA. Jason is Sam's right hand I might say. They both always followed through and very responsive. The whole team I worked with Guaranteed Rate were extremely helpful and through. I have nothing but good things to say about Sam.
Kathie R. 01/29/2015
This is my second loan with Sam and Guaranteed Rate. I highly recommend Sam Sharp and his excellent customer service.
Ardis G. - Chicago, IL | Dec. 2014
All were professional, personable, and always were working in our best interest. They made this process very smooth, without pressure, and were always available to take questions and answered in a timely manner.
Scott C. - Oak Park, IL - Dec. 2014
Sam is a true professional and the only lender we will use moving forward. He represented us on a single family home purchase this year and made the process very easy for us. He is easy to reach and a good communicator. In addition to this last purchase, Sam helped us a few years ago by getting our building FHA approved so that our buyers could close more quickly. He has been great for us on both sides of the deal.
A Happy Customer 11/24/2014
Sam Sharp and team are the best. I have gone through the loan process quite a few times and I can honestly say that Sam provided a smooth transition from the moment we called him for the pre-approval letter to the end. My experience with others banks have always left me stressed out, due to all the back and forth requests of information, with Sam the information was requested once and we closed as planned. He provided me with exceptional service and a very good rate. I highly recommend Sam Sharp. Thank you Sam!
Ed M. 11/20/2014
Sam is swift, and timely. He wasted no time to have us a pre-approval right away. It got our home buying process started very quickly. Sam who has an equally reliable partner, Jason Hasner, also make them a dynamic pair. Jason also followed up quickly and informed us of all we needed to do with regards to paperwork. I couldn't be happier to have found Sam and Jason. I will definitely recommend them and hope to work with them again for other opportunities.
Lea M. Chicago, IL 11/7/2014
Where do I start?! Sam Sharp is amazing. We were looking for a home for 2 years, not in a rush to find one but definitely looking out. We tried 5 mortgage officers just to get a pre-approval. The others lacked motivation to even bother following up. Their return calls were slow and we coughed it up as a sign it was not time to buy yet. (Since we were already not in a rush to buy.) We finally found a house that we were really excited about and Sam was a heaven sent! It's was perfect timing in all directions. Sam is swift, and timely. He wasted no time to have us a pre-approval right away.
Lea M. Chicago, IL 11/7/2014
Sam came highly recommended and has lived up to all of my expectations -this is my second loan with Sam and Guaranteed Rate. Everything was very streamlined, easy, and seamless process from start to finish. I recommend both with no reservations!
Jenny F. -- The HIlls, TX. -- 10/22/2014
I have used Sam's services on multiple home buying transactions. Sam is extremely thorough and helped me get the best deal possible. I would highly recommend Sam to a friend, as well as use him again in the future.
Michael T. - Glencoe, IL 2014
Sam Sharp and his team made the process simple! As a first time buyer, the organization, knowledge and attentiveness of Sam and his team was a 10!
Michael S. -- Chicago, IL 7/22/2014
“Sam Sharp and his team are very efficient. The process was explained and all of my concerns were addressed. The service is personalized with the staff emailing me all of the things I needed to submit. They made it easy for a first time homebuyer like me. Their rates are very competitive with no upfront fees. They also made shopping for insurance easy, and all paperwork was ready on closing day. Closing day was very quick and smooth. I would definitely recommend Guaranteed Rate and use them again in the future!”
Paula P. – Chicago, IL – 7/2014
Sam Sharp and his team are the absolute epitome of professionalism and efficiency! I've been recommending GR and Sam for the past week and will continue to do so. It was such a positive experience!
Nicholas F. -- Chicago, IL 6/16/2014
“Sam Sharp and his office had EXCEEDED my expectations for a mortgage lender. His communication and response time blew me away. I would send him an email, and within 10 minutes, he would answer me back! He made the loan process on my first home purchase a breeze! I can't thank Sam enough for helping me make my first purchase a memorable and easy experience! I will refer every family member or friend who is looking for a mortgage broker to Sam Sharp.”
Marc Pytynia – Chesterton, IN – 5/2014
Sam was fantastic and extremely hard-working! He was able to turn a stressful process into a smooth one!
Jennifer R. -- Chicago, IL 4/23/2014
Sam and his team were extremely knowledgeable in all areas of the loan process. I was amazed at how easy they made this process for me. Everyone was great. All very friendly and detail oriented. Sam was even on site at closing and was able to clarify all questions related to the loan. It was a big help to have him available.
Daniel M. -- Chicago, IL 4/2/2014
I am super pleased with the level of professionalism and the teams outstanding people skills. Job well done guys. Thank you very much.
Eric S. -- Kissimee, FL 2/10/2014
Refinanced with Guaranteed Rate and it was a total success! Thanks to everyone for your fast replies to my million questions and your friendly attitudes!
Vanessa C. -- Chicago, IL 2/20/2014
Sam Sharp and his team were amazing! Answered all my questions throughout the long processes and responses were same day. He even attended the closing to ensure we received proper treatment and there were no hitches with our closing. I work at a financial institution and would choose Sam Sharp and Guaranteed Rate every time over my employer.
Luke M. -- Chicago, IL 1/22/2014
“Sam Sharp and his team were very professional and put together a smooth and professional financing process for the home I was purchasing. I've been involved with the purchase of several residential properties. The Guaranteed Rate folks were the best! I would heartily recommend Guaranteed Rate as your first choice as a mortgage banker, especially if it is your first time in the purchase process.”
Wesley W. – Chicago, IL – 9/2013
"Everything went very well, we didn't have to worry. We feel they did all the work, everything flowed smoothly and it’s great when you deal with a company that really cares. The closing process went very smooth, we've done this before to purchase our first house and again to refinance and it was the best, we were in and out and very efficient. Sammy and the team from Guaranteed rate were the best, they were there every time I had a question and always returned calls promptly and that is why we chose Guaranteed Rate, our son also had them and they were great."
Pamela S. -- Lynn, MA. -- 5/ 2013
"I got the low rate I wanted and a 15 year mortgage. I'm a retiree and it worked out great. I'm really happy, thanks..... Low rates, minimal closing costs compared to Quick n Loans and Bank of America whom I had applied to previously. Overall I was extremely satisfied with the great rate and minimal closing costs and would without hesitation return to this office for further loans. They made it easy and let me know almost all of the documents they would be needing ahead of time. Sam was very thorough, hands on, and always prepared to answer the questions that came up."
John D. -- Pasadena, CA -- 5/ 2013
“I got a good rate and excellent customer service from Sam Sharp and his team. We refinanced a Chicago condo. The process was straightforward and there weren't any hiccups. I live in Sacramento and was refinancing a second home, so the logistics were more complicated. However, Guaranteed Rate made it easy. We shared documents easily electronically and they arranged for notaries to come on consecutive days to two different cities (my wife was on a business trip out of town) to get signatures. If you're looking at a refi, I highly recommend these guys.”
Luke P. – Sacramento, IL – 8/2013
Hey, check out this amazing review from Diran about Sam! “We just closed on our house in Chicago and everything went super smoothly! Sam Sharp and his team got everything completed in double-quick time (28 day closing) and delivered a flawless experience. Sam fully earns his reputation in the market - from the first call, coming up with solutions for our specific situation, to pre-approval, to extremely fast response times, to the whole application/closing process…we couldn't have asked for more! Thanks again and we'll definitely be doing more business in the future!”
Diran H. – Chicago, IL – 5/2013
Hey, check out this amazing review from Jessica about Sam! “Sam Sharp is the best! The whole process was smooth and painless. He recommended a great realtor and we closed incredibly fast on our new home. Thanks to Sam and his team for all of their hard work!”
Jessica G. – Chicago, IL – 5/2013
Hey check out the great review from Elizabeth about Sam! “Sam sharp was great on breaking down every step so I could understand. He was always willing to explain in detail all my questions. I would definitely recommend him to friends and family. Thanks again Sam!"
Elizabeth B. --Cicero, IL -- 03/2013
Hey check out the great review from Marla about Sam! “Sam was easy to work with. Sam was very patient and gave me a deal no one else came close to. Thanks again Sam!”
Marla C. -- Evanston, IL -- 02/2013
Hey check out the great review from John about Sam! “Just finished two refinances along with a purchase! I worked with Sam Sharp and his team did a great job. Thank again Sam!” https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg/
John E. -- Chicago, IL -- 02/2013
Everyone was a pleasure to work with and made me feel comfortable.
Gail B. - Chicago, IL | May 2022
Hey check out the remarkable review from Arlene about Sam! “Sam Sharp previously completed our condo loan and as always does a great job managing the process while providing great rates! My overall process was extremely smooth and well managed by Sam along with his team! Thanks again Sam!”
Arlene L. -- Chicago, IL -- 03/2013
Sam Sharp and his team are very easy to work with, excellent communication, quick response times to any questions.
Katherine D. - Chicago, IL | May 2022
Hey check out the glowing review from Janet about Sam! “Two days before the bank's mandated closing date on my short sale offer, the mortgage lender I was working with denied my loan application. Luckily, I somehow stumbled upon Guaranteed Rate. Sam Sharp and his is team was absolutely amazing and I would recommend them to anyone looking for a mortgage loan! As a happy new condo owner, I am very glad I called Sam's team and a bad situation turned into a blessing in disguise!” http://www.yelp.com/biz/guaranteed-rate-chicago-4#query:guaranteed%20rate
Janet W. -- Chicago, IL -- 01/2013
Sam and his team made the easy to understand, and the whole process went quickly and smoothly.
Robert S. - Sleepy Hollow, IL | May 2022
Everyone I interacted was helpful and supportive
Jacqueline B. - Arlington Heights, IL | Jun 2022
Responsiveness, strong customer service/focus
Owen F. - Chicago, IL | Jul 2022
My husband and I were nervous about re-financing, the banks weren't all that friendly and the rates we were getting weren't that much lower than what we had. A co-worker recommended Guaranteed Rate and it couldn't have been easier! The whole team (Sam, Blake, Alex and Meagan) was always really friendly and answered my many questions throughout the process. Sam got us a great rate and the team was in constant contact with me. The closing was super easy and now we're saving money each month. There's a reason they have so many positive reviews!
Jennifer W. - Chicago, IL 12/2011
I have always found the best rates and helpful associates when working with Sam and his team.
Anthony M. - Medfield, MA | May 2022
Great customer service and easy to work with
Grant S. - Chicago, IL | Jun 2022
Everyone on the team was helpful, quick and upfront with the information needed.
Raina S. - Chicago, IL | Jul 2022
I'm going 5 stars for this one. My husband and I closed on our first home about a month ago and used Guaranteed Rate on the advice of a coworker (who is also the company CFO, so I figured he would know a good broker!) I was really happy with the recommendation. We worked with Sam, Blake, Brad and Meagan. They were all fantastic and took the time to thoroughly answer all of my many questions. They were super responsive via email, too, which I really appreciated since I'm not a huge phone person. I had nothing but a smooth experience and highly recommend Sam and team!
Renee - Chicago, IL 10/2011
Very organized and responsive team.
Meena M. - Pittsburgh, PA | May 2022
Phenomenal service. Very easy, smooth process.
Thomas C. - Columbus, OH | Jun 2022
communication and timeliness of CTC
Jessica J. - Odessa, FL | Jul 2022
Clear and timely communication Educational Felt supported along the way Felt personally invested in throughout the process
Travis J. - Round Rock, TX | Aug 2022
So easy. Everyone responded really quickly to questions/concerns.
Elizabeth P. - Chicago, IL | Nov 2022
They were very helpful and responsive during the process.
Jody B. - Chicago, IL | Dec 2022
Getting a mortgage with Guaranteed Rate was a piece of cake. Everyone, especially Sam Sharp, was thourough, efficient and readily available whenever we needed questions answered. I was worried that we would go through a mess of a time, since that is what friends and family told us it would be like. However, our process of securing a loan was smooth, fast and straight forward.
Holly Kelsven - Homewood, IL 12/2011
Thanks to working with the team and prequalifying per my realtors advice we were able to lock in my rate in less time than average. So grateful since the rates then jumped even higher a few days after!
Tiffany S. - Chicago, IL | May 2022
Excellent job helping me through the process and making sure I understand everything
Ryan M. - Boston, MA | Jun 2022
Sam got us a fantastic rate and was really communicative and easy to work with.
Samuel S. - Chicago, IL | Jul 2022
The team communicated with me often and with great service.
Francisca T. - Chicago, IL | Aug 2022
Friendly, responsive and helpful
Jeff G. - Highland Park, IL | Sep 2022
I had a great/easy time working with them
Christopher L. - Melrose Park, IL | Nov 2022
Easy to work with, responsive, thorough.
Craig T. - Fort Myers, FL | Dec 2022
The best customer experience. Ever.
Kristin K. - Chicago, IL | May 2022
The whole process was so smooth and well defined it made the process very easy.
Emily B. - Chicago, IL | Jun 2022
Easy to work with and very attentive
Mahedere B. - San Diego, CA | Jul 2022
From the first conversation with Sam Sharp, he and his team were incredibly knowledgeable, upfront, and efficient. They worked quickly and made the entire process as seamless as possible from our end. They were also very flexible with closing when we ran into an issue with the seller.
Zach P. - Chicago, IL | Aug 2022
Efficient and knowledgeable in all areas-
Angelica S. - Chicago, IL | Sep 2022
Efficient, no hassle, closed earlier than expected. All very smooth
Constance W. - Glenview, IL | Nov 2022
Easy to follow service throughout the process. One item that was not timely was the final funding amount determination, otherwise it was easy.
Stephen S. - Chalfont, PA | Dec 2022
The process was very straightforward and fast.
James N. - Chicago, IL | Jan 2023