What people are saying... What people are saying... Back to profile
The GR team was attentive to all of the steps necessary to effectively secure financing and were quite pro-active and timely in advising strategies to address and resolve impediments as they arose.
Daniel P. - West Reading, PA | May 2021
The people that I dealt with had lots and lots of patience
John M. - Sewell, NJ | May 2021
Suzanne Bryce was very helpful and answered all my questions along the way.
Erin M. - Union City, NJ | May 2021
The Bryce Team were great. Sue was always available when I had questions and made sure everything went smoothly
James H. - Marmora, NJ | May 2021
Sue was fantastic to work with. Rate was also the most competitive.
Yvana R. - Philadelphia, PA | Apr 2021
I've used GR twice - both teams have been great! Kudos to Suzanne Bryce, Nicole Beck & Diane Jacobi!
Alice C. - Hammonton, NJ | Apr 2021
We were working from a great distance and they made the process very easy and limited the stress.
Stephen R. - Blue Bell, PA | Apr 2021
Good communication. Competitive rates. Fast.
Philip M. - Ocean City, NJ | Apr 2021
very knowledgeable and professional
Donna F. - Margate, NJ | Apr 2021
Great communication and easy to follow steps
Robert W. | Mar 2021
Excellent service and communication was perfect
Gregg S. | Mar 2021
No hassle, efficient and painless process.
Wendy W. | Mar 2021
They were helpful and easy to follow through the process
George G. | Mar 2021
Seemed to go smoothly & fairly quickly. Interest rate not as low as competitors though.
Megan M. | Nov 2020
They were able to save me so much money on my mortgage!
Theresa T. | Feb 2021
Sue Bryce was great to work with
Todd M. | Sep 2020
Everyone was excellent at communications and very helpful.
Susan M. | Oct 2020
Sue and her team were fantastic, they answered all of my questions in quick fashion.
William C. | Jan 2021
Because they made the entire process easy.
Kenneth K. | Aug 2020
Sue Bryce was responsive and easily accesible during the process.
Kristen G. | Oct 2020
Professional and responsive
John L. | Nov 2020
Everything was done in a very timely and efficient manner, all questions answered quickly and politely.
Andrew W. | Jan 2021
Super easy to upload docs and follow the progress of your loan.
Helene C. | Aug 2020
Excellent, rapid, professional service, particularly on the part of Sue Bryce, the branch manager.
Pamela L. | Sep 2020
The entire process was easy, easy to understand and convenient. Our loan officer was awesome!
Melissa H. | Oct 2020
Friendly, fast service - no hitches. I think we got the best rate possible,
Kathleen E. | Nov 2020
Everything you did was well done and caused no frustration for the customer!
Charles S. | Jan 2021
excellent service and communication
Steven C. | Aug 2020
Outstanding, customer focused service and responsiveness. Flash close is a real plus!
William B. | Sep 2020
Sue Bryce was by far the best loan team member that I have ever worked with. Her knowledge and customer service was exceptional.
Daniel T. | Oct 2020
Sue Bryce was very helpful, and the team working on my loan was efficient and responsive
Ellen K. | Nov 2020
The relationship with Sue Bryce and the rest of the team made the process run smoothly. Plus the rate was very good.
Robert T. | Dec 2020
They were persistent and thorough.
Jennifer D. | Jan 2021
Great service! Love Sue Bryce!
Daniel H. | Jul 2020
Sue was the best part of the close process
Steven H. | Jul 2020
Guaranteed Rate provides competitive rates and excellent service.
David L. | Jul 2020
Extremely knowledgeable and responsive
Christian F. | Jul 2020
Great service from the team.
George R. | Jul 2020
Sue Bryce was excellent to work with!
Kristen R. | Jul 2020
We liked working with Suzanne Bryce.
Steven A. | Jul 2020
Excellent rates and overall support
Timothy H. | May 2020
I thought everyone involved was very nice, professional, and genuinely was trying to help despite a difficult time
Denise T. | May 2020
Thoroughness; I feel Sue was always looking to do the best she could for us
Mark D. | May 2020
the process is easy and streamlined
Elizabeth B. | May 2020
Timely answers and good service
Gregory J. | Apr 2020
Sue Bryce and her team are excellent! They are very responsive and informative during the process.
Elizabeth D. | Apr 2020
Great people and great service. Verf easy transaction.
Louis B. | Apr 2020
Exceptional service and always available to answer questions.
Gayle M. | Apr 2020
Working with Sue Bryce made the process very straight forward. She and the rest of the staff of Guaranteed Rate expeditiously processed our mortgage refinance application and we got a great refinancing rate!
Eric S. | Mar 2020
efficiency and engage local agent (Ocean City NJ)
Thomas D. | Mar 2020
Tyler is quick, efficient, and looks out for the best interest of his clients.
Colin H. | Mar 2020
Sue Bryce runs a very knowledgeable, responsive, and supportive team. They answered all my questions, were responsive when I needed them, and were able to communicate effectively and respectfully (they didn’t use gimmicks or professional jargon).
Neal M. | Feb 2020
They made the process very easy. The provided me with a "To Do" list and it was very easy to upload. the required documents to their platform. They kept updated on my mortgage status through the process. Sue and her staff were great to work with.
Raymond B. | Feb 2020
Friendly and willing to help staff
Emily B. | Feb 2020
Excellent friendly service
James J. | Dec 2019
Sue worked so hard for us.
LeAnne B. | Dec 2019
Sue worked so hard for us.
LeAnne B. | Dec 2019
It was easy and good communication
James R. | Nov 2019
Sue Bryce made the process very straight forward.
Wendy F. | Oct 2019
Sue was most professional, courteous and knowledgeable about our whole mortgage process. Her assistance at our closing was very much appreciated. Thanks again!
Archie F | August 2019
VERY positive experience with Suzanne Bryce In Ocean City, NJ Officer. A true professional!!!
Jeffrey M. | July 2019
Sue Bryce was a pleasure to deal with. If all your employees are as good as she is your company is excellent.
Jonathan C. | June 2019
Easy to deal with, helpful, explained things, didn't get tired of me calling and bugging with dumb questions. great Customer service!!!
Clark P. | May 2019
Sue Bryce and her team were extremely helpful during the entire process and we closed with time to spare. Thanks to all involved.
James D. | April 2019
Enjoyed all the people I worked with throughout the process. Thank you.
Robert J. | February 2019
Sue Bryce and Diane Jacobi were a pleasure to deal with through this process. The underwriter from Chase was very difficult, and Sue and Diane certainly earned their money in this case!
Bryan M. | January 2019
Sue Bryce and her team were exceptional. Communication was timely, and questions were answered quickly.
Gregory J. | January 2019
Sue Bryce and Diane Jacobi were wonderful to work with! Professional, on time, on top of my docs and their requests for docs. Nothing was left to the last minute. Easy peasy!
Alice C. | November 2018
Sue was great to work with and made the entire process very easy for us as first time home buyers! She was always responsive, clear, and extremely helpful.
Elizabeth R. | October 2018
Sue Bryce and her team are the best!
Robert H., September 2018
Sue Bryce is professional, responsive, knowledgeable and a pleasure to deal with.
Richard D. | September 2018
Sue Bryce is a dynamo! Such a stellar asset for the GR organization.
Donna M.| August 2018
Sue Bryce is a phenom! Her engagement and the engagement of the entire team we have worked with has been nothing less than stellar. The entire process was so easy for us. I cannot say enough good about our experience. Thank you!!
Donna M. | July 2018
Suzanne Bryce and the folks in the Ocean City NJ office were fantastic, they made sure the deal got done with no complications.
Phillip P. - July | 2018
The entire process went so smooth. Suzanne Bryce was exceptional to work with. She was professional, reliable, and was always available to answer my questions. She explained each step in depth and was so helpful. She made me feel very comfortable knowing that she cared and was committed to my needs. She had a prior commitment on the date/time of our closing. She sent her son Tyler to our closing and he was very knowledgeable and professional. A pleasure to deal with!
Joseph F. - June | 2018
sue bryce is the best
Robert A. | May 2018
Sue was extremely helpful from start to finish of the loan process. Sue was very responsive and knowledgeable.
Robert M. | May 2018
Sue Bryce and the Guaranteed Rate team are fantastic. I went through Sue for our original mortgage in Ocean City, and subsequently went through Sue for a refinancing on our Mendham home. I have been so satisfied with her services in the past that both of my daughters have used Sue to obtain their respective mortgages. She is fantastic.
Eric S. - Mendham, NJ | JAN 2018
I worked with Sue Bryce and LaNora DiStasio. They were great to work with throughout the whole process. They answered all questions I had thoroughly and quickly. Their experience in the business really showed. They helped educate me and we're always a pleasure to speak with. Awesome job ladies! Thank you very much!
Great loan officer Sue Bryce and great experience. She got me the lowest rate and did a great job explaining everything and helping me lock the rate. Very happy with Sue and Guaranteed Rate.
Samuel W. - Margate, NJ | MAR 2017
This was one of the smoothest mortgage application processes that I have experienced in the past 10 years.
David L. - Ocean City, NJ | JAN 2017
I love the docusign, it made it so easy to complete papers. Everyone we encountered along the way was friendly and efficient. Sue Bryce is a miracle worker!
Alyson W - Egg Harbor Township, NJ | Feb. 2016
"Everything happened to schedule and to commitment. Several people at Guaranteed Rate went out of way to verify with me throughout process that I understood where we were in the process, what I had to do, and what would happen next. They were very resourceful; creative thinker in terms of identifying the best way to proceed for the client and a high level of confidence that promises would be delivered. The closing package was at title company a few days early which allowed me to review it in advance of closing so that the signature process was expedited. I highly recommend Suzanne!"
Joan F. -- Ocean City, NJ. -- 5/ 2013
"Sue Bryce and the entire team at Guaranteed Rate were fantastic, very responsive, and a joy to deal with. I had a very tight deadline to get approved for closing. They not only met the deadline, they took the stress out of one of the most stressful purchases you can make. Outstanding service and follow through!"
Robert B. -- Ocean City, NJ. -- 5/ 2013
Hey check out the glowing review from Diane about Suzanne! “The team we worked with at Guaranteed have far exceeded all our expectations in making the mortgage process simple, straightforward, and actually enjoyable. Suzanne Bryce could not have been more knowledgeable and helpful especially working through the hurricane issues we were all tackling. She kept me positive and motivated and was always accessible. I've had experience with other mortgage companies that can't compare to the level of service, professionalism and comfort provided by Sue Bryce and Guaranteed Rate!”
Diane R. -- Morganville, NJ -- 03/2013
Hey check out the amazing review from Terry about Sue! “Sue Bryce of Ocean City, NJ was amazing leading us through the maze of obstacles. Sue worked around and through all the impediments and we closed on time. Above and beyond her professional qualities, she was a joy and pleasure to work with and get to know. She has a wonderful sense of humor and a great perspective on life! I would highly recommend her and Guaranteed Rate if she is typical of their service, Thanks Sue!” http://www.yelp.com/biz/guaranteed-rate-chicago-2#query:guaranteed%20rate
Terry L. -- Ocean City, NJ -- 01/2013
Sue, Laurie and I wanted to thank you for your efforts in assisting with our mortgage and closing on the property we just bought in Ocean City. It was a pleasure to work with you and you handled everything with great competence and a great attitude which really helped make things work very smoothly. When we first approached you we were only a little over three weeks away from the scheduled settlement and a lot needed to be done in short order. Your pleasant demeanor and constant accessibility throughout were extremely helpful in making things work with a minimum of problems. Thanks again for your efforts and we'll be sure to contact you again when we need any additional mortgage services.