What people are saying... What people are saying... Back to profile
The loan team was knowledgeable and responded quickly to any questions or concerns. They kept me updated throughout the loan process.
Nichol T. - Aurora, CO | Apr 2022
All the staff and members of guaranteed rate very helpful and understanding.
Leah M. - Lake Elsinore, CA | Apr 2022
Because they did a great job!
Gregory F. - Milton, FL | Apr 2022
I did bot the refinance and home loan with Guaranteed Rate, Cindy Lyday and her team made it easy to apply, helped me through these process and kept great communication at all times. It has been a pleasure working with her and the team.
Lidia E. - Chula Vista, CA | Mar 2022
We love working with Cindy Lyday and her team! They are always available for any questions, keep you updated and super efficient plus fun to talk with over the phone!!
Paul D. - Berkeley, CA | Dec 2021
Relationship with Loan Officer May process smooth!
Jeremy C. - Chula Vista, CA | Nov 2021
Very efficient and questions are answered right away
Mark M. - Chula Vista, CA | Aug 2021
Cindy Lyday and the entire team is fantastic.
Colette S. - Imperial Beach, CA | Nov 2021
Working with Cindy Lyday and her team was professionally comforting.
Robert L. - Missouri City, TX | Jul 2021
Even though underwriting had some issues, I will continue to work with Cindy Lyday
Christopher B. - Plano, TX | Jun 2021
Cindy Lyday, our loan officer, was awesome and made the process very easy.
Joshua B. - Kailua, HI | Jun 2021
Can be trusted, all associate were very professional.
Conrado P. - Port Orchard, WA | Apr 2021
Cindy Lyday was great throughout the process, keeping us informed.
Raul R. - Jurupa Valley, CA | Apr 2021
They were on top of everything that needed to be done and very responsive throughout the process!
Brian O. | Mar 2021
The services provided was exceptional.
Wilfredo V. | Aug 2020
Excellent service, low interest rate, and efficient.
Craig C. | Oct 2020
Cindy Lyday was great throughout the entire process.
John F. | Aug 2020
my loan officer Cindy Lyday is very professional, helpful hardworking and dependable.while processing our loan she is always there along the way in assisting us.
Leoncito B. | Oct 2020
Cindy Lyday is amazing, completely focused on customer satisfaction and kept us updated every step of the way. Mahalo Cindy!
George C. | Nov 2020
Cindy always goes beyond her duty to help. She has been the only person I trust with all my mortgage needs.
Alexy E. | Aug 2020
Flexibility with financial issues.
Okang H. | Sep 2020
Good rate, efficient, and communicates well.
Craig C. | Oct 2020
Excellent customer service and answered questions promptly regarding our loan.
Florante S. | Nov 2020
Excellent support/ service from Cindy and her team
Edward D. | Dec 2020
They did a good job on me.
Jose M. | Jul 2020
I am completely satisfied with the service and process.
Susan K. | Jun 2020
Good communication with fast response to questions.
Dennis L. | May 2020
Cindy Lyday is phenomenal. This is the second time I have worked with her now, and she continues to exceed expectation. Excellent communication, follow through, and very dedicated.
Michelle W. | May 2020
Amazing customer service! Cindy Lyday was on top of the process and very communicative to let us know what was going on. She also helped us understand each step and how to use the online database. She also told us who would be handling the next steps and Elyssa Gutierrez was also amazing to work with and very communicative about the process! Cindy went above and beyond to support the refinancing of our properties!! We are telling all our family and friends to reach out to Cindy if they need to refinance their properties or get a loan to buy a new home or see if they qualify for an equity line. Please thank Cindy for us!!!
Paul D. | May 2020
Cindy Lyday gets things done.
Mark N. | Apr 2020
Team was easily accessible and available.
Jeremy C. | May 2020
Someone was there to help us along the way. Document submission was fast and easy. The entire process went very smoothly.
Alvaro L. | Apr 2020
Cindy Lyday always make herself available to us. She helped us and guided us all the way to attaining a better life for our family.
Eliseo V. | Apr 2020
Worked with Cindy Lyday when she was at NFCU for both of my home purchases & she is the best!!! Everything went so smoothly this time around & it was so simple!
April E. | Mar 2020
Things were very stream lined and they were not always asking me for last minute documents
Anne H. | Mar 2020
I had a great experience working with my loan officer, Cindy Lyday. She worked with me before while she was with NFCU and I felt comfortable with her from the beginning. She is the reason I moved to Guaranteed Rate for my refinance.
June G. | Mar 2020
Cindy Lyday was incredible! She was a great partner and was available any time I needed help
Stacey H. | Mar 2020