What people are saying... What people are saying... Back to profile
Craig was great to work with, responsive, and promptly answered any questions I had.
Christopher J. - Davidson, NC | Apr 2022
Craig provided Excellent service, communication, intelligence, patience.
Anthony S. - Charlotte, NC | Apr 2022
Everyone that I had contact with was awesome and I especially enjoy working with Craig Lewis. I’ve worked with him in the past and never had a problem and this time around he was just spot on and kept me up-to-date and informed.
John W. - La Mirada, CA | Feb 2022
They provided an excellent and surprisingly expedient service
Murvyn J. - Charlotte, NC | Feb 2022
Persistence and the percentage rate.
Timothy A. - Edenton, NC | Dec 2021
Everyone was able to help me out. Even when I was frustrated.
Youlounder B. - Spartanburg, SC | Nov 2021
Craig and the team are great. I’m honestly a little baffled at how Craig can provide as good of service as he does. I can’t say enough good things about him.
Frank R. - Lexington, NC | Oct 2021
Great experience on buying both of my homes in the Charlotte area
Jeffrey D. - Huntersville, NC | Aug 2021
Without Craig Lewis I don’t think it gets done he worked hard to get the job done
Christopher G. - Iron Station, NC | Apr 2021
Fast and efficient process.
Michael G. - Mooresville, NC | Apr 2021
Excellent service from Craig
Rodney A. | Mar 2021
Very high level of customer service and mortgage agent support.
Larry C. | Mar 2021
Great rates, excellent communications, easy process!
Alphonse C. | Mar 2021
they allowed us to scan the necessary documents over to them & when it came to signing off @ the closing, someone was sent to our house for this!
Ansley A. | Feb 2021
Craig, my loan officer was fantastic. Always available for questions.
Katharine C. | Oct 2020
Service was great, experience was great!
MATTHEW J. | Feb 2021
Amazing service and very knowledgeable and professional!
Ashley S. | Dec 2020
The transaction proceeded smoothly.
David W. | Aug 2020
Great personal service and simple application.
Donald R. | Sep 2020
Craig and his team were on top of every step and every situation. The made the process easy and seamless.
Charles M. | Oct 2020
Craig at Guaranteed Rate is the most amazing loan guy I have ever dealt with. He gives a fair offer and details the first time without the "give me your other loan offer and I'll beat it" stuff. You know the info he gives you can't be beat so there is no need to shop around. He sticks with you thorough the process available anytime to help answer questions. I honestly don't know how other people do loans without people like Craig.
GEORGE N. | Dec 2020
Craig Lewis is an outstanding manager/broker due to his promptness, knowledge & professionalism. 2nd mortgage in 1yr - no nonsense approach without problems or delays
Jennifer R. | Jan 2021
Awesome staff. Very knowledgeable and responsive to my needs.
Jason S. | Jul 2020
Communication / Easy Process / Great Rates
Alphonse C. | Apr 2020
Craig was awesome, willing to go above and beyond.
Ian F. | Apr 2020
2nd time using Craig Lewis in 3 months. He is the best at what he does. Tries everything he can to keep rates low & is very good at communicating
Jennifer R. | Mar 2020
My dealing with Craig Lewis was great. He was very professional and dogmatic in his pursuit of every document needed to make the mortgage deal work . He went even above what normally you need, to help close,
Roy L. | Mar 2020
Exceptional service from our loan representative Craig Lewis and staff.
Jeffrey H. | Mar 2020
The staff were great to work with, the flash close made closing so easy!
Joshua J. | Feb 2020
Craig Lewis and his team were awesome to work with. Always there to answer questions and checked with us continuously though out the process.
Douglas S. | Feb 2020
Had excellent service all the way through the process
Bradley C. | Feb 2020
Out of all the mortgages I have had over the years this was above all the best experience from start to finish.
David M. | Dec 2019
They were a pleasure working with.
Gary P. | Sep 2019
I am so pleased with how this turned out and very thankful for Guaranteed rate.
Shawn M. | Aug 2019
2nd time dealing with Craig Lewis, over 10 year gap. Reason I love dealing with Craig is his knowledge ability about the mortgage game and how to deal with problems as they come. Thanks again my friend.
Justin B. | August 2019
Craig Lewis went over and beyond to not only get me the best loan possible in my situation, but he made sure I was comfortable and worked overtime to do it the best and quickest way possible. He did extra on his end to not only get me approved, but it went really smoothly once the ball started rolling! He helped me raise my credit score in about 3-4 weeks and has helped me to know how to continue to raise my score. I highly recommend Craig and have told several people already to contact him. Thanks again! You have a GREAT and hard working employee! I’m 110% satisfied.
Gina T | August 2019
Craig made my experience with guaranteed rate exceptional! He was very knowledgeable and very responsive.
Barry H. | July 2019
Craig was a pleasure to work with. He was able to find me a loan that worked for me. If you want a loan officer who has your back and is willing to go the extra mile go with Craig.
Kenneth W. | June 2019
Craig Lewis our loan officer went above our expectations to make our mortgage refinance simple and easy with less paperwork and forms to fill out on our application. My wife and I would highly recommend any one looking for or refinancing a mortgage to give Craig a call. Guarantee Rate and their people were exceptional to work with.
Donald R. | April 2019
Craig and the team at Guaranteed Rate were an absolute pleasure to work with and made our home buying experience a great one. Professional, courteous and responsive describe how they worked diligently to get our loan closed quickly. I will definitely refer them to others looking to buy a home. Thanks, Craig and the whole team for making our new home a reality our family will enjoy for years to come!
Kevin D. | November 2018
I contacted GR for assistance with a fast track VA loan and Craig Lewis and team stepped in. I could not have been happier with the results! Craig was fast, dependable, knowledgeable and always on top of my situation and process. The technology used was fantastic and easy to use. This is my 2nd VA and third home and by far, this was the best experience yet! I will be sending everyone I know who is looking for a mortgage to get with GR for their home loan needs! Thank you so much!
Michael F. | September 2018
Craig Lewis did an absolutely amazing job! This was our first mortgage and I never thought the process would be as easy as it was. I’m sure it was that way because of Craig.
Justin D. | July 2018
I worked with Craig and he was very helpful with any and all questions I had for him.
Samanntha A. - Kernersville, NC | May 2022
Craig was amazing and very helpful throughout the process!
Richard C. | September 2018
Response time, organization and customer service.
Michael W. - Advance, NC | May 2022
Loan officer was quick to respond, intelligent, and kept us up to speed through the entire process.
Jason B. | June 2018
Excellent communication and team approach from start to finish. The team wanted the business, and was willing to work for it - and that was clear to me.
Frank E. - Cornelius, NC | May 2022
Because everyone who we came in contact with was very friendly, helpful, knowledgeable, and treated us like humans. Unlike a previous experience we had with another lender.
Laurell L. - Gibsonville, NC | May 2023
Craig and his team did a great job. I will definitely be advertising for them in the future.
Chase S. | May 2018
I would highly recommend Craig Lewis to family and friends. He was professional and friendly.
Virginia D. - Blowing Rock, NC | May 2022
Craig Lewis did a phenomenal job assisting us in every need
Samantha G. - Maiden, NC | Mar 2023
Everything was very easy and done in a timely manner.
Chloe L. - Lexington, NC | Apr 2023
The lender was very helpful and knowledgeable . I enjoyed working with him.
Karen W. - San Jose, CA | May 2023
Our loan officer Craig Lewis is outstanding. This is our 4th closing in four years. Every single time he has been informative, prompt & reliant.
Jennifer R. - Beaufort, NC | Jul 2023
Considering the time and feed back given to all questions was in a timely manner.
Kevin H. - Lincolnton, NC | Nov 2023