What people are saying... What people are saying... Back to profile
Easy to work with and I felt no pressure from their group to utilize them. They let their services and work speak for itself.
Brandon V. - Lombard, IL | Apr 2022
Easy to navigate, great communication.
Nicole F. - Chicago, IL | Apr 2022
They were very professional
Patricia B. - Steger, IL | Apr 2022
Because everyone on this team is absolutely awesomazing!!!!!
Carlos H. - Watseka, IL | Apr 2022
Team was excellent, informative and on top of the entire process.
Kenneth B. - Downers Grove, IL | Apr 2022
As a first-time owner, I was kept informed every step of the way and, equally important, I was given a great rate.
Vincent V. - Schaumburg, IL | Mar 2022
Extremely quick, responsive and helpful throughout the entire process.
William S. - Bolingbrook, IL | Mar 2022
Every step of the process was handled professionally and efficiently. At every stage the team was readily available to complete all the tasks involved and answer any and all questions. Each team member worked as a team and as individuals with me making the entire process as stress free as possible.
Michael S. - Lisle, IL | Mar 2022
They are always a pleasure to work with, very knowledgeable attentive and looking to help in any way possible
Emmanuel M. - Minooka, IL | Mar 2022
GR was very helpful, always willing to answer my questions, found solutions that were fit for my situation, and assisted me throughout the entire process of my first home. Very much thankful for everything!
April M. - Chicago, IL | Mar 2022
Team Hamilton was great! They made the loan application process easy, quick and very transparent.
Jordi S. - Chicago, IL | Mar 2022
The team kept me informed throughout the process
Samuel A. - Tinley Park, IL | Mar 2022
They are excellent ??. Always kept you informed and always willing to help throughout the entire process
Carolyn C. - Streamwood, IL | Mar 2022
Because the close process went great with zero issues.
Thomas D. - Bensenville, IL | Mar 2022
They were easy to work with, great customer service, and answered all the questions I had. I would have given them a 10 except their response times aren’t the best. I had to wait almost a full day to hear back when I called, and the answer to the question was a 30 second explination
Andrew C. - Lasalle, IL | Mar 2022
Because they explained everything I needed
Irma C. - Justice, IL | Feb 2022
Entire team was on top of it and communicated every step. Asked for things ahead of schedule and they took care of everything.
Matthew R. - Naperville, IL | Feb 2022
Great customer service, entire team was easy to work with and made the process simple.
Ben K. - Oswego, IL | Feb 2022
I felt I received a excellent rate and customer service
Ronnie M. - Greenacres, FL | Feb 2022
Their response and passion
William P. - Chicago, IL | Feb 2022
Eric's team are exceptional. 100% on top of the process, quick to respond, considerate, thoughtful, diligent. They removed the stress for us.
Ryan B. - Chicago, IL | Jan 2022
Excellent Team Work great collaboration
Steven W. - Arlington Heights, IL | Jan 2022
Guaranteed Rate did an excellent job.
Monty P. - Chicago, IL | Jan 2022
Very dedicated team working to deliver the most value to clients.
Pravin Prabhu J. - Schaumburg, IL | Jan 2022
Very helpful in the process of a first time homebuying process every step of way of start to finish of the loan.
Aelthia J. - Chicago, IL | Jan 2022
Under my circumstances they worked very quickly and never gave up even when I thought there was no chance they really made it work for me
Matthew P. - Naperville, IL | Dec 2021
Ease of process and overall communication throughout.
Patricia Y. - Wheaton, IL | Dec 2021
Our loan process was quick and efficient; help was always available to us.
Abigail L. - Oswego, IL | Dec 2021
The process was easy and the team I worked with was communities and professional. We had no issues throughout the process.
Jeffrey P. - Downers Grove, IL | Nov 2021
This team is amazing!! Always available to answer questions and their response time was always the fastest. They ensure this procesa was as easy and seamlessly as possible for me. I love this Team and would recommend in a Heart Beat!
Griselda O. - Maywood, IL | Nov 2021
Because the good work thank you
Jaime G. - Aurora, IL | Nov 2021
Everyone was such a pleasure to work with- they are so knowledgeable and so patient too??. Eric would answer his phone even on a Sunday! I give them all the highest rating??
Rodelio M. - Schaumburg, IL | Nov 2021
Everyone i dealt with were very helpful in explaining the process.
David R. - Glen Ellyn, IL | Nov 2021
Customer Service was Excellent!
Robert O. - Darien, IL | Nov 2021
Roberta/ Adam/ Eric and Matt are the most proffesional and fun agents / people / friends I have ever met. On top of that they made the whole experience very easy. They are truly amazing!
Jorge R. - Elgin, IL | Oct 2021
Very professional team and followed through very well
Anthony I. - Naperville, IL | Oct 2021
Fast replies to questions. Very friendly staff
Jennifer S. - Montgomery, IL | Oct 2021
THEY ARE VERY RESPONSIVE,MOST HELPFUL THROUGHT THE ENTIRE PROCESS AND VERY KNOWLEDAGABLE
Emmanuel M. - Minooka, IL | Oct 2021
They made closing very simple
Jerry C. - Wheaton, IL | Oct 2021
How friendly and helpful all of the people were who apart of my journey
Cameron C. - Orland Park, IL | Oct 2021
Easy to get a hold of someone when you have a question.
Yaroslav V. - Glen Ellyn, IL | Oct 2021
You were easy to navigate and explained all in a way that was easy to understand
Jorge G. - Arena, WI | Oct 2021
Eric and his team worked hard the whole way .
Andrew O. - Munster, IN | Oct 2021
Vary helpful and smooth transaction
Daniel E. - Yorkville, IL | Oct 2021
They did an amazing job for me
Miguel P. - Chicago, IL | Sep 2021
They were extremely helpful in getting a mortgage loan for me. Patient, knowledgeable and friendly.
Linda Z. - Franklin Park, IL | Sep 2021
the best experience, new to this and they were very understanding and helpful
Mary Lynn T. - Chicago, IL | Sep 2021
Your team walked me through the entire process. Special thanks to Eric, Jenifer, and Juliet. You 'guys' and 'gals' were outstanding!!!!!!!!!
Melvin R. - Dolton, IL | Sep 2021
Guaranteed Rate is always fantastic to work with. The entire team is professional and very proactive for each step of the process.
Christine G. - Naperville, IL | Sep 2021
The service was outstanding. I’ve heard from friends and family how difficult the financing part of home buying was but I have to say my process went smoothly!
Bianca S. - La Grange Park, IL | Aug 2021
Everything was handled smoothly and professionally. Very friendly and knowledgeable. Smoothest transaction i have ever made.
Terrence S. - Joliet, IL | Sep 2021
The team was excellent. I was always informed through out the entire process.
Catherine R. - Downers Grove, IL | Aug 2021
They were great..Jennifer was the best...
Patrick T. - Bellwood, IL | Sep 2021
Friendly team that worked hard for me
John M. - Plainfield, IL | Aug 2021
Excellent services and client-focused.
Elizabeth E. - Geneva, IL | Aug 2021
Excellent service. Efficient friendly knowledgeable and worked hard for me..
Lisa O. - Naperville, IL | Aug 2021
Hands on, from opening the account to closing day - the entire team was supportive and did whatever was necessary to keep me in the loop pertaining to my loan each and every step... until the job was done!
Reginald H. - Carol Stream, IL | Aug 2021
Efficient and professional, with desired results.
Jon P. - Western Springs, IL | Aug 2021
Team was extremely responsive. I loved the website for uploading docs- very easy process
Megan B. - Arlington Heights, IL | Aug 2021
Everything went smoothly and everyone was professional
Jessie N. - Joliet, IL | Jul 2021
The staff is there every step of the way answering any questions you may have.
Michael T. - Joliet, IL | Jul 2021
Eric Hamilton’s team was phenomenal in assisting me throughout the entire closing process
Hassan D. - Detroit, MI | Jul 2021
Every member of Eric Hamiton’s team is incredibly professional and knowledgeable, and so enjoyable to work with. They answered every question or concern I had in a timely manner and helped eliminate much stress from the home buying process. Words cannot express my gratefulness to all I had direct contact with: Eric, Tom, Jody, Brenda & Adam and all those working behind the scenes. I want to be clear here, I am specifically rating Eric Hamiton’s team! And I will be highly recommending them to anyone looking for a mortgage.
Lillian K. - Naperville, IL | Jul 2021
Great communication with an easy loan application process.
David L. - Westmont, IL | Jul 2021
Well organized team, highly efficient
Daniel K. - Lisle, IL | Jul 2021
Very easy process, all of my questions were answered, I was constantly given updates on my loan progress
Linda H. - Wheaton, IL | Jul 2021
Prompt and open communication
Gabriel V. - Melrose Park, IL | Jul 2021
Our team was amazing! Fast responses, extremely friendly, organized, super quick follow up!
Lisa H. - Glen Ellyn, IL | Jul 2021
I really liked how available everyone at guaranteed rate was when we had questions!
Mary G. - Batavia, IL | Jun 2021
Great customer services and great level of professionalism shown by every team member we spoke to.
Ibiang O. - Plainfield, IL | Jun 2021
The whole team was incredibly responsive and helpful answering all of our questions
William T. - Westchester, IL | Jun 2021
Customer service and response time was amazing!
Megan S. - Downers Grove, IL | Jun 2021
I was provided with nothing but exceptional service during the entire mortgage process. Everyone was quickly available for questions and made the whole thing go smoothly. Big shoutout to Tom Eboli - he went above and beyond, the extra mile, and then some to keep things going for me. Definitely the linchpin that kept the whole deal afloat. He's an exceptional part of Eric's team. I would EASILY recommend Eric and his team to family and friends and people I don't know for their mortgage needs! A client for life, right here!
Adam Q. - Carol Stream, IL | Jun 2021
Great knowledge, customer service, and response time.
Kathy L. - Chicago, IL | Jun 2021
low rate and very efficient process
John M. - Elgin, IL | Jul 2021
They made sure to keep me in the loop throughout the entire process.
Maritza S. - Batavia, IL | Jun 2021
Great Team, responsive and happy to accommodate in anyway possible. Solution based and prompt.
Iniki J. - Minooka, IL | Jun 2021
Guaranteed Rate made the mortgage process easy. Going into the home search, it was the process that I was dreading the most. At the end of the day, it was the easiest part of the process and was almost seamless. The Eric Hamilton Team did a great job the entire way through.
Daniel S. - Chicago, IL | Jun 2021
They did everything right and got us into our new home
Kenneth K. - Sycamore, IL | Jun 2021
The Hamilton G.R. Team went above and beyond standard actions from start to finish during the entire mortgage process.
Brian T. - Aurora, IL | Jun 2021
Great service. No mistakes. Very professional.
Robert L. - Downers Grove, IL | May 2021
I would only recommend companies I trust to friends and family. Guaranteed rate is one of them.
Wyatt G. - Flossmoor, IL | May 2021
Made the process for a first time homebuyer simple and easy.
Conor F. - Chicago, IL | May 2021
The entire team is very friendly. They were prompt to give me the information I was looking for.
Shubhra G. - Aurora, IL | May 2021
Exceptional service, the whole team had great customer service . They also worked fast and efficiently.
Lizet A. - Blue Island, IL | May 2021
I am 57 years old a first time home buyer. Not in the least bit technology savvy. I had just recently upgraded from my flip phone two years ago. Guaranteed rate and Kelly Bitto were unbelievable. They practically did Everything it was extremely easy.It took barely any effort on my part. Now if they could’ve paid the down payment it would’ve been a dream. LOL. Buying a house is stressful but if I had to do what they did for me I never would’ve got one
James K. - Algonquin, IL | May 2021
They were great and made it easy.
Julie H. - Chicago, IL | May 2021
Was very easy to process mortgage application.
Rajesh P. - Naperville, IL | May 2021
Everyone was kind and explained everything. It made the process go smoothly and easy.
Jamie B. - Plainfield, IL | May 2021
Porque son cofiables ,muy profesionales, rapidos en el proseso, su personal es muy amable y serios y profesionales ,no pensaria 2 veces para recomendarlos.
Rosa Q. - Warrenville, IL | May 2021
Ability to pull together a unique set of circumstances to get to closing.
Dale Anne W. - Naperville, IL | May 2021
Easy to work with, timely, professional
Stephanie S. - Aurora, IL | Apr 2021
They were great every step of the way
Munsif K. - Bloomingdale, IL | Apr 2021
Excellent staff that are very knowledgeable.
Laura L. - Wakarusa, IN | Apr 2021
Everyone was very attentive and understanding and tried their hardest to help me succeed at purchasing a home.
Annette D. - Naperville, IL | Apr 2021
I had a very dedicated team
Leroy B. - Chicago, IL | Apr 2021
I have always had great service with Guaranteed Rate
Christine G. - Naperville, IL | Apr 2021
They were fantastic with moving the process along
Kyle R. | Mar 2021
They were very professional in every matter. They got back to me in a timely matter and let me know what would be happening throughout the whole process and answered any questions I had.
Emmanuel M. | Mar 2021
Loan was very professionally done, loan processors when out of their way to help and make sure things ran smoothly
Edward S. | Mar 2021
Eric and his team were awesome to work wit!
David S. | Mar 2021
Eric Hamilton''s team is the best. We are on our third loan with them. Getting a loan requires a lot of paperwork no matter who you use. Your online portal for documents is very easy to use
Lee E. | Mar 2021
Eric and his team are exceptional in service, communication and patience!
Gary J. | Mar 2021
Everyone was friendly and helped us right along.
Michael S. | Mar 2021
Quick processing with excellent communication. Pleasant and knowledge people.
Robert W. | Mar 2021
Eric Hamilton and his entire team worked very hard to get our closing done in a very tight 30 day time frame. They were always available to help and really delivered. Eric was recommended to us and we will defiantly recommend him to family and friends.
Mark R. | Mar 2021
The process was very smooth and I was able to get a good rate. The communication was great too with every step!
Joshua V. | Mar 2021
Wonderful customer service from all of the staff of Eric Hamilton''s office. Everyone was extremely caring and sensitive to our needs. A job well done!
Martin M. | Feb 2021
Very professional, and the team made house buying so easy
Avery G. | Feb 2021
They were willing to work with us and not judge us on paper.
Corie S. | Feb 2021
They made my home-buying dream come true in a Matter of 35 days from my offer to closing. They made the entire process clear & easy to understand.
Brittnie P. | Feb 2021
They are great to work with and make the process so easy
Jennifer H. | Feb 2021
The Hamilton team did a great job during the process keeping me updated! Great rate and quick close! THANK YOU!!!!
Karen L. | Feb 2021
The Eric Hamilton Team is extremely efficient and competent. I have never seen a team that is so cohesive and that works so synchronistic on behalf of the client!
Robin E. | Feb 2021
Lowest fees. Ease of the process.
Wendy H. | Feb 2021
It was very easy and fast. Everyone was so professional.
Tracie E. | Feb 2021
I''m happy with the outcome.
Kenneth K. | Feb 2021
Highly professional team of people that helped me through the process. Anytime I had questions they were answered swiftly and the process was super easy.
Andrew K. | Feb 2021
Excellent service. Very easy to follow the steps to complete the orocess
Carol S. | Feb 2021
Excellent Customer Service. Staff was very helpful and explained process in great detail.
Christopher F. | Feb 2021
Excellent Customer Service
Crystal S. | Feb 2021
Everything was perfect, fast and smooth. Very professional team.
Rick T. | Feb 2021
everyone on Team Hamilton was wonderful! This is the second time I have worked with GR and I will always you them!!
Lisa P. | Feb 2021
They followed up with everything they said would do.
Lyle S. | Dec 2020
Everyone on Eric''s team (Jennifer, Brenda, Nick, Mark, Juliet, Adam) provided conscientious and personal attention to our loan throughout the relatively quick process.
Gregory Z. | Feb 2021
Prompt responses and updates....very courteous and professional.
Mary Ann T. | Dec 2020
My entire loan process was fast and easy. The team stayed in touch with me regularly, I never felt in the dark, and everything was explained clearly.
Anthony S. | Dec 2020
because they go above and beyond to help!
George S. | Oct 2020
They went above and beyond to get me financed
Matthew C. | Dec 2020
Great platform, service, and communication.
Michael S. | Sep 2020
Easy to work with. Organized. Always available
Matthew K. | Oct 2020
They did an amazing job communicating and everything went smoothly and easy.
Fredy I. | Sep 2020
They kept me informed of the loan process the entire time and made it easy for me to provide the information via the portal
Paul M. | Oct 2020
Knowledgeable and competent team members. Smooth process.
Brian M. | Dec 2020
The communication was some of the best I have ever seen from any company.
Eric W. | Jan 2021
Eric, LaTonia and Juliet were very knowledgeable and truly wonderful to work with.
Michael M. | Sep 2020
Because hands down they are the best around
DANIEL F. | Oct 2020
Eric Hamilton’s team did a fantastic job! Great customer service, taking time to answer my questions and complete the process quickly.
John G. | Dec 2020
Good service and good rates
Dorie W. | Jan 2021
They handled everything from start to finish.
Ronald M. | Sep 2020
The service was quick, easy to understand and the secure online transfer safe made it easy to provide documentation for various things that were needed. Each person was friendly and willing to make changes when needed.
Christopher G. | Oct 2020
Extremely efficient, knowledgeable, and great customer service specifically with the staff! Amazing!
Devin K. | Dec 2020
The team helped us to obtain the resources que needed and sort out all challenges with a great rate!
Hector D. | Jan 2021
Eric Hamilton and his team are the best
Martin Z. | Sep 2020
The quantity and clarity of communication between us and them. Especially for first time home buyers it’s was great to have this communication and they made sure to have clarification in all of their emails to help prevent us asking for it.
Thaddeus S. | Oct 2020
They were extremely helpful
Susan P. | Nov 2020
They were great people responded to my phone calls and follow up on everything
Mitchell H. | Dec 2020
Eric Hamilton and his team are very responsive at all hours of the day.
Kevin T. | Jan 2021
All the information was provided when needed. Ease of getting hold of someone for answering questions. Explanation of each document.
Ronak T. | Aug 2020
The team was informative, helpful and consistently made contact to ensure that I didn't have any questions. Also, they came through when another company could not in the timeframe that I needed.
Jenai T. | Sep 2020
Everyone I had the pleasure of working with was very professional and helped me with questions I had.
Jennie M. | Oct 2020
This is our 2nd loan with Eric Hamilton and his team and again, they were amazing. Always available and the communication was outstanding. Highly recommend.
Tiffany V. | Nov 2020
Eric and his team were responsive and answered our questions every step of the way. They went above an beyond to make sure we closed on time and communicated effectively.
Jazmin W. | Jan 2021
They made my first home buying experience a breeze! Everyone I talked to at GR was more than helpful, knowledgeable, courteous, and eager to help out.
Derek P. | Aug 2020
Fast processing and great customer service experience
Andrew W. | Sep 2020
Great customer service. Whenever I had a issue I got an answer within minutes.
Joseph T. | Oct 2020
Excellent service / very Friendly
Terry E. | Nov 2020
every part of the process was easy.
Nenad J. | Dec 2020
Everything went smoothly and the customer service was great!
Carl B. | Jan 2021
Friendly service. Always willing to answer questions
JAMES C. | Aug 2020
Amazing team and support. I’m extremely impressed with the outstanding service
Christian A. | Sep 2020
Fast, professional, and convenient service.
Rudy V. | Oct 2020
The team handled every aspect of the process smoothly and promptly. They kept things moving forward all the time.
ALLAN S. | Nov 2020
Worked with a great team of people. Made process smooth
Karissa M. | Dec 2020
Excellent customer service & knowledgeable.
Nebojsa J. | Jan 2021
Excellent customer service, friendly employees, easy to use online platform for uploading documents. Also very good interest rate
Amar B. | Aug 2020
You were quick, efficient and creative in the loan process and made it possible for us to get the house we wanted.
Thomas A. | Sep 2020
Because they were very attentive to my file and explained things thoroughly to make sure I understood follow ups and professionalism on the phone
Nancy C. | Oct 2020
Eric Hamilton and his team are always great!
Jason P. | Nov 2020
lending process was made very simple/seamless by everyone on Eric Hamilton Team
Montel V. | Dec 2020
Eric Hamilton''s team was great to work with. They were very responsive and we''re willing to walk me through any and all questions I had.
Cory N. | Jan 2021
The process was quick, easy and communicated well
Diana C. | Aug 2020
The Guaranteed Rate team was highly experienced, helpful, and always available when I had any questions regardless of the time or day. Not only were they extremely active and educated, but the rates they offered were fantastic. They truly make the home buying process very easy with little to no stress. I highly recommend Guaranteed Rate if you're looking to buy a home!
Stephen G. | Sep 2020
Great communication from all parties involved start to finish. Ease of electronic submission of documents and also electronic review and signing of closing documents.
Denise T. | Oct 2020
They worked very hard for me for a long time as I struggled to find affordable housing
Pamela F. | Nov 2020
Quick and easy transaction
Patricia S. | Jan 2021
The ease with the application. The follow up we knew everything that was happening each step of the way. Eric and his team are the best.
Lynda M. | Aug 2020
Eric Hamilton's team. Constant communication, easy to get a hold of, and felt like I was their top priority every time I spoke with them.
Mark M. | Sep 2020
Incredibly easy. Used GR the first time and this was much more organized and efficient. Already passed Eric’s contact information along to two friends. Hopefully they reach out. Their loss if they don’t.
Kevin C. | Oct 2020
The whole process was so easy.
Linda J. | Nov 2020
The process was hassle free and the agents were very helpful in every step.
Terry M. | Dec 2020
Eric and his team are great. Easy to work with and flexible with needs for mortgage.
Donald B. | Jan 2021
The service was amazing. I always knew what was going on and what our next steps were.
Kelly B. | Aug 2020
Very fast service. And informative too!
Quaashie O. | Sep 2020
They were always right on top of what needs to be done.
Benjamin S. | Nov 2020
GUARANTEED RATE WAS FAST, FRIENDLY, and professional.
Tyisha W. | Jan 2021
Transparency in the overall process
Kwaw K. | Jul 2020
Everything worked out very well.
Christie M. | Jul 2020
The process was smooth and they were incredibly knowledgeable.
Tiffany S. | Jul 2020
Great support and good communication
Michael S. | Jul 2020
The team made the close happen on time and was given options to simplify the process.
Rosa M. | Jul 2020
The whole team was very nice and efficient.
Nidia D. | Jul 2020
They were on top on getting our loan through. They were very helpful explaining everything about our loan.
Donald S. | Jul 2020
The Hamilton team was extremely knowledgeable and easy to work with. I was informed every step of the way.
Lacey M. | Jul 2020
Very happy with the service I get from Guaranteed rate.
Papa A. | Jul 2020
Responsiveness and communication. I felt like I was their only client.
Mauricio S. | Jul 2020
Was always available to answer my questions!
Raymond C. | Jul 2020
Second time using, second time success
Michael O. | Jul 2020
Everything went very well and easy.
Mary S. | Jul 2020
Eric and his entire team were awesome throughout the entire refinancing process. They were thorough and detailed which eased our mind and answered every question we had.
Mary M. | Jul 2020
very friendly easy to work with your associates
Walter J. | Jul 2020
Very knowledgeable, friendly and time oriented team
Kenneth C. | Jun 2020
because you are very efficient
Daniel B. | Jun 2020
As a first time home owner, I wasn't too sure how the whole process went. Erick answered all of my questions and everyone on his team were really helpful.
Amber F. | Jun 2020
Always willing to answers all of my questions and concerns
Juana P. | Jun 2020
Professional and efficient!
Shoshana F. | Jun 2020
Great service great people!
Michael B. | May 2020
We were able to close quick and always had our questions answered quickly!
Andrew G. | May 2020
Great help trhoughout the process
Maryia R. | May 2020
Guaranteed Rate found a very good interest rate. Additionally, the staff was very helpful throughout the process and kept me informed of the various stages.
Juan M. | May 2020
I rarely find a group of people that works so hard to get a job done. They were excellent and solving issues that came up, and were nice and so happy to help. Great experience with Eric and his team!!
Daniel G. | May 2020
I was very satisfied with the service they provided.
saul r. | May 2020
They have been nothing but phenomenal during the whole process. If you aren't able to get ahold of them right away they respond super fast and the whole team as unit works exclusively to get you to where you need to be to make the mortgage process a breezd
Emmanuel M. | May 2020
They were so quick and helpful! I’ve already had 3 family members reach out to them since to help refinance their mortgages.
Anna V. | Apr 2020
Everything was so easy and convenient.
Eileen S. | Apr 2020
Very good at answering questions and responding in a quick manner.
Joseph F. | Apr 2020
Because the team worked so hard!
KATHERINE S. | Apr 2020
Awesome communication; thorough, but not overwhelming; friendly and helpful; made a tough time easy; always available
Kate M. | Apr 2020
Great service. It was my first home and Guaranteed Rate took me through a lot of difficult self made problems.
Timothy S. | Apr 2020
Eric Hamilton and his team of professionals are competent, knowledgeable, accessible and hardworking!
Penny L. | Apr 2020
Incredibly efficient and responsive
Brett M. | Apr 2020
Everyone was very friendly!! Little bit more informative would have made it even better.
Selvakumar M. | Mar 2020
Easy to get in contact with the team, worked with Eric before and he does a great job explaining the process and what to expect.
Andrew K. | Mar 2020
Excellent efficient service
Peter P. | Mar 2020
They were extremely helpful throughout the entire process
James T. | Mar 2020
Everything went great, they made it all easy too!
Patrick F. | Mar 2020
Very helpful and easy process.
Karri K. | Mar 2020
They make it smooth and easy
Sandra M. | Mar 2020
Everyone was professional they worked with me my transition was so easy down to the closing
Betty S. | Mar 2020
They were very helpful through the whole process- from start to finish
Nancy R. | Mar 2020
Good servive, nice people when i talked, asked questions .
Nhan N. | Mar 2020
Process was very painless.
Donald B. | Mar 2020
Very helpful during a stressful process.
Lisa P. | Feb 2020
Ease of process and responsive staff
Timothy T. | Feb 2020
Very helpful and communicative. They also kept things fairly organized and the way to upload documents and keep track of the process was easy to use.
Kaitlyn R. | Feb 2020
Super friendly and always kept me up to date on what was going on
Artillis T. | Feb 2020
Very attentive representatives who followed up with me
David L. | Feb 2020
Excellent customer service
Crystal S. | Jan 2020
Very attentive and responsive
Liutaura V. | Jan 2020
GR made this process so easy and were always there to answer questions I had and explained everything in detail to make me feel comfortable with my decision.
Alexander L. | Jan 2020
Excellent Team and great communication!
Christopher S. | Jan 2020
For the professional team.
Lucia G. | Dec 2019
I really enjoy working with Eric Hamilton and his team, all A rated people!
Stephanie G. | Dec 2019
They were fast and informative.
Brendan C. | Oct 2019
Timely, efficient, and knew what was always going on.
Sylvia K. | Oct 2019
Because Eric Hamilton & his team are OUTSTANDING and THE best in the business!!!
Kathleen M. | Oct 2019
The team from Guaranteed Rate was help, responsive, and easy to work with.
Audrey E. | Oct 2019
Team was responsive, our questions were answered in a timely manner.
Saumya S. | Sep 2019
There seemed to be some last minute details that possibly could have been dealt with weeks prior to 5 days before closing.
Howard Craig W. | Sep 2019
good service, prompt responses. talked through process
Shaizan M. | Sep 2019
Eric and his team were great! They were trying to get my load underwritten during one of the busiest times of year and really advocated for me to get it all done on schedule. I appreciated all their help and would definitely recommend Eric and his team to people I know looking to finance a first home. Thanks!
Emma C. | Aug 2019
I'd like to give a big thank you to Eric Hamilton and his team for making this possible. Thank you so much and a very special thank you to Tony Saldana my realtor for his hard work and dedication in helping me achieve this milestone in my life as well as Eric Hamilton and his team. My family and I really appreciate it to the fullest.
Ahmed A. | Aug 2019
Eric Hamilton and his team did a wonderful job helping us obtain a loan for our first home! We had a fast close with a time frame less than 30 days. Buying a first home can be nerve-racking but Eric and his team were reassuring and guided us through the steps and were prompt in returning emails and phone calls, this was very helpful and necessary considering we had such a fast close. Our closing day was a breeze and the total closing process only took 35 minutes! Everyone had their ducks in a row including guaranteed rate. I would highly recommend Guaranteed Rate and would use them again! We will definitely be referring our friends and family to use Guaranteed Rate!
Austin K. | August 2019
Guaranteed Rate worked hard and fast to get us our loan and quick close.
Renita L. | July 2019
Buying a home was simple, I mean really guys, great job!!
Darryl P. | July 2019
The process proceeded very smoothly from start to finish. Everyone was very pleasant and professional. I would recommend Eric Hamilton and his staff to others who are about to begin searching for a new mortgage.
Patrick K. | June 2019
Eric Hamilton and his team were incredibly prompt and professional and efficient. I was not disappointed in any aspect during the process.
Shoshana F. | June 2019
Process was fast kept updated on process of the loan staff members were polite and courteous.
Cynthia D. | May 2019
Team Hamilton was awesome, I cannot say enough about how smooth this process went because of the time and attention I was given. I was treated like I was their only customer which says a lot!
Valerie G. | May 2019
We feel like we had someone in our corner during this process.
Jessica N. | May 2019
Everyone was very efficient and professional.
Daniel B. | April 2019
If you are looking for a mortgage or a refinance for your home, run don't walk to your computer and type in guaranteedrate.com. Call Eric Hamilton, VP of Mortgage Lending or just browse the Guaranteed Rate site for a full line of mortgage and refinance loan products. Eric and his "pod" of experts are willing to work with borrowers at each stage and offer a complete line of mortgage products, transparency, efficiency (3 weeks from our application to closing), accessibility (from morning to night), and convenience with a complete online mortgage process. We never even left the house during the entire process because the closing was at our home! You could even close at your place of business. I wish I had followed through with Guaranteed Rate for my first loan on my home 10 months ago. However, Guaranteed Rate made it cost effective for me to refinance my loan on my new home and go from a 30 year mortgage to a 20 year mortgage for less than $50 more a month. ~Happy Camper in Peotone, IL
Penny L. | April 2019
Eric Hamilton and his team from Guaranteed Rate gave me A + service. From the first call until the signing of my last mortgage document, I could not have asked for better service. Everyone on his team was extremely helpful and friendly. I was never made to feel like any question was unimportant, and I felt as though all of their attention was focused on me. It seemed as though Eric and team dedicated all their time and effort into making sure my loan process went as smooth as possible. Thanks again for your awesome service! I would highly recommend Guaranteed Rate for anyone who is looking for a loan.
Bradley E. | April 2019
Eric is very knowledgeable and made the process easy. I really appreciated his insight and help.
Brad C. | March 2019
Easy to submit electronic paperwork. Excellent communication and customer service.
Mark L. | March 2019
Excellent team! 29 days from bid to close. Answered questions promptly and always available. Would definitely use again and recommend.
Cynthia N. | February 2019
Eric Hamilton, Mark Rosenberg, and the team were great communicators. We were able to reach them immediately via email or phone when my fiance or I had questions any day of the week. Eric Hamilton, Mark Rosenberg, and the team were friendly and easy to talk to. They also kept us accountable to complete our needed paperwork to be able to close on our house in 15 days!
Erika R. | March 2019
Eric, the process was so smooth and organized the whole entire time! Thank you for making our first time home buying experience simple, easy and comfortable. We felt confident with your team the entire time! Thank you.
Tiffany S. | February 2019
Guaranteed Rate made my home buying experience amazing! The staff that I worked with was nothing short of amazing! Would definitely recommend them to anyone!!
Seth W. | March 2019
Awesome seamless experience. Good communication and support.
Dawn K. | December 2018
Eric Hamilton and team were all extremely helpful. They communicated everything thoroughly from the start. There were no surprises throughout the entire process.
Ryan G. | September 2018
Very satisfied with our loan officer Eric Hamilton from beginning to end. His whole team was very professional through our whole experience. Will definitely recommend to ALL family & friends!
Rafael C. - September | 2018
Eric Hamilton and his team were extremely easy to work with. As an attorney who does a fair amount of residential real estate work, I was doubly impressed with their knowledge, expertise, and responsiveness. I've never worked with better. He has moved to the top of my referral list for clients who need mortgage services.
Michael H. | October 2018
Eric and all thank you for helping us through this process over and over again. We love the new house.
Lisa C. - September | 2018
From the first conversation I had with Eric, I knew I was in the right hands. He helped me understand everything and made the process unbelievably easy. This was the first time I bought a house so my knowledge wasn’t the greatest. His team of Juliet, Gwyn, and Jodie was on top of everything and were accessible at anytime of the day. They were all very thorough, helpful, and patient. I feel that I received the best treatment and the best deal that was available to me and my wife. I wouldn’t think to go anywhere else and I would recommend them to anyone!
Christopher P. - August | 2018
Everyone was friendly and professional. They answered questions when they arrived.
Eve W. | September 2018
Great team to work with from guaranteed rate, a huge shout out to Miss Julie wells guiding us through the process taking our phone calls answering questions all around A+++. Had a great experience from the time that we started our process to purchase our home all the way to closing, I would recommend guaranteed rate to anyone that is looking to purchase a home with easy guidance from the whole staff, thank you again.
Vicki W. - August | 2018
Eric Hamilton and his team worked endlessly to ensure I got my loan on time, keep up the good work!
James N. | July 2018
Eric Hamilton and his team were excellent, the process was smooth, organized and timely. I will definitely use them again and recommend them 100%.
Kwaw K. | June 2018
Eric's team made the whole process, from application through closing, as smooth and hassle-free as I could have hoped for.
Ben K. | July 2018
Great team & great service.
Jay D. | July 2018
Great team! Very responsive. Thank you.
Mary K. | June 2018
The realtor's relationship with Guaranteed Rate made handling questions easier. Docusign was convenient for signing docs.
Stephanie S. | May 2018
Everyone was extremely helpful, courteous and fully knowing of our situation. Whether it be via email or phone, the entire team was there to help us every step of the way. It was fantastic working with Guaranteed Rate.
Jason K. - June | 2018
The customer service that Eric Hamilton's Team provided me from the start of my loan process to the closing of the sale of my home was impeccable!!! This was my first home purchase, Eric Hamilton's team made the entire process so smooth from start to finish! I couldn't have asked for a better buying experience. I will definitely be recommending his team and using them in the future. Guaranteed Rate and Eric Hamilton's team are the best to go through when purchasing or refinancing your home! Again, Couldn't have asked for a better experience!
Michelle K. | June 2018
The realtor's relationship with Guaranteed Rate made handling questions easier. Docusign was convenient for signing docs.
Stephanie S. | May 2018
I needed a quick 30 day closing under short notice. I was assured that the 30 day closing date would be met and it was. I was very happy about that. All those involved with loan process were very helpful and professional. Many thanks to Eric Hamilton and his staff.
Steven K. | May 2018
Eric Hamilton was amazing. He walked me through the process, kept me up to date along the way and recommended the best time to lock in a rate. This was the smoothest loan process I have ever had.
Robert P. | May 2018
We were so thankful for Eric Hamilton and the GR team! The team was on top of everything and had great communication both internally and externally to us. They made the process seamless. Not only did we think the GR team was awesome, but our attorney and Real Estate Agent only had fantastic things to say about the GR team as well!
Ashley L. | May 2018
This was the smoothest process for buying a house, and this is my 4th home purchase. They didn't ask me for the same things multiple times and their process to upload documents was very easy. Overall, I was happy and would use them again.
Erik Hamilton is Awesome!! The ladies that work with him were just as awesome. Thanks for everything you do!!
John S. - May | 2018
Great service from Eric and Team. Jody was very diligent with everything including pointing out some of the errors that our we or our lawyer would have never caught including high title fees. Jody ended up saving us more then $10k in extra fees. Eric and the whole team was very responsive, accommodating and was there for every step of this complicated closing and loan approval process. Looking forward to working with them again.
Eric A. - April | 2018
Very good service, on time, kept me informed and looked after my interests. And send awesome cookies! Nice touch!
Anne F. - Leland, NC | May 2022
it was seamless loan processing even though I had sell and buy the home. Great working with all different responsible people during loan approval journey . Happy to work with again.
Achal K. - April | 2018
They always worked with us to help us purchase out first home. Being first time home buyers me and my wife had no idea the complications and how we were gonna handle them. Overall I was satisfies with all the people we worked with.
Anthony F. - Lombard, IL | May 2022
Two weeks ago I called you in a state of disbelief and panic, wondering how on earth I was going to salvage a deal that I had been working so hard on, purchasing a home for my daughters and me. From Day 1, you handled my loan with the utmost priority, and you and your team have single-handedly restored my faith in the lending process. The complete ineptitude of my experience with another lender has been far surpassed by your team's professionalism and customer-focused commitment. From following through with swift actions, to continuously calling with updates on progress your team made me feel like I was their only client.
Adam (Purchase June 2016)
Eric Hamilton and his team were great to work with, even when i would stress about situations , they assured me with confidence ,everything would be ok,,,,,,, and it was
James C. - Lisle, IL | May 2022
My experience was beyond perfect - I have zero suggestions for improvement! Eric and Jody provided the most outstanding customer service I have ever experienced in my life. They listened to my needs, expedited my application wherever possible, shared valuable advice and made me feel comfortable and secure throughout the process. They each promptly and accurately answered all of my questions and communicated very well with each other so everyone helping me was always on the same page. I will refer all of my friends and family to Eric Hamilton and his team and will use them exclusively for all of my future mortgage needs. Thank you all again!
Bradly (Purchase June 2016)
Great service throughout whole process
Andrew M. - Waxhaw, NC | May 2022
Eric Hamilton and his associates were amazing. Eric took time to have a conference call one evening with my husband and myself when we had additional questions. The processor was so friendly and quick to get all the information to the underwriters. Jody was just as friendly and helpful especially at crunch time to get us closed on time. They are a great group and we are recommending them to everyone!
Brian (Purchase May 2016)
The cluster service Eric and his team delivered was exceptional.
Sean D. - Elburn, IL | May 2022
Eric & Jody were outstanding! We were so lucky to have such a hardworking and caring group. They went above and beyond the call of duty for us and we will be forever grateful!
Efrain (Purchase March 2016)
Knowledge and willingness to get the job done!
Anthony F. - Downers Grove, IL | May 2022
Great job by Eric Hamilton and his entire team. They had less than a month to complete our closing and nailed it. We were first time home-buyers and were very nervous about the entire process. Eric’s team did an outstanding job reassuring us and making certain to keep us updated on a daily and sometimes hourly basis. We would like to thank everyone who helped us achieve our dream home!
Matt & Joanne (Purchase May 2016)
Great service and all the employees are very helpful.
Solomiya W. - Glendale Heights, IL | May 2022