What people are saying... What people are saying... Back to profile
I have worked with Guaranteed Rate for over 15 years and they have never failed me in securing the multiple loans and made it so easy and smooth. They are very transparent what they need from me in order to close all of my loans in timely manner. Joel's team is the best and I have tried to get loan from banks and banks have given me headache and delaying the closing. Joel's team with Guaranteed Rate never failed me and my friends and my families. Even my friends called me to thank me for what Joel's team has done for them. Keep up the great works! Well deserved company to keep their clients happy!
Yanto N. - Lake Barrington, IL | Apr 2022
Service was fabulous, we truly felt a personal connection. Not only did the team guide us through the process, they we're also very educational, which helped inform us so that we could ultimately make the best decisions.
Billy Joe B. - Chicago, IL | Apr 2022
Extremely responsive; large, supportive team; locked in a great rate right before the interest rates started spiking
Alex K. - Chicago, IL | Apr 2022
Everyone on Joel's team, especially Aaron and Andy, were extremely helpful. As a first-time home-buyer they made the process easy to understand.
Bryan K. - Chicago, IL | Apr 2022
Extremely responsive and empathetic. Not robotic at all.
Luke O. - Chicago, IL | Mar 2022
Attentive, responsive, friendly, and easily accessible
Justin S. - Chicago, IL | Mar 2022
Joel and his team were great, we started working with a few other loan providers and felt deceived, with GR everything was explained plainly and clearly and the closing process was smooth.
Michael L. - Chicago, IL | Mar 2022
Joel and the whole team were so easy to work with. Also they explained the entire process to us first time home buyers. Joel personally took the time to walk through our loan options and calm any concerns.
Giuseppe G. - Mount Prospect, IL | Mar 2022
We had fantastic service throughout the process, and I would not hesitate to recommend to anyone looking for a mortgage.
Samantha N. - Orland Park, IL | Mar 2022
Joel and his team were quick, informative and made my life super easy! We loved the GR platform as well!
Paige G. - Chicago, IL | Mar 2022
Joel and his team are OUTSTANDING and I refer them to everyone I can already!
Stephanie P. - Chicago, IL | Mar 2022
Everyone on your team was so great to work with! They made everything clear, quick, and easy.
Ovidiu O. - Deerfield, IL | Feb 2022
Excellent customer service. Joel and his team are rock stars!
William S. - Chicago, IL | Feb 2022
Great staff and easy process.
Wyatt M. - Chicago, IL | Feb 2022
Superb service Joel Schaub and his team are excellent His team was so helpful and their attitude towards clients were second to none
Hanna W. - Los Angeles, CA | Feb 2022
The whole process was Professional and efficient.
Ronald T. - Atlanta, GA | Feb 2022
They were incredibly helpful and guided us to a very quick closing.
Cora A. - Marine On St Croix, MN | Feb 2022
Very professional team, thorough and wonderful attention to detail. This was a great, stress-free experience!
Patricia G. - Crown Point, IN | Feb 2022
Very smooth and efficient.
Michael G. - Chicago, IL | Feb 2022
Excellent service, responsive, clear.
Sean S. - Chicago, IL | Jan 2022
Guaranteed Rate is great to work with and makes the loan and home buying process simple and easy!
Mark G. - Chicago, IL | Jan 2022
Service was great with quick responses and trouble-free process.
Deana C. - Berwyn, IL | Jan 2022
Amazing service. Professional, respectful, and timely.
Merry B. - Lakeside, CA | Dec 2021
Joel and his team were very timely and made sure nothing fell through the cracks.
Sara B. - Chicago, IL | Dec 2021
Good customer service and process ease
Ahmed Y. - Chicago, IL | Dec 2021
Amazing, knowable and friendly folks made my first time buying experience a piece of l cake.
Kacey S. - Los Angeles, CA | Dec 2021
Great customer service and ease of using online app.
Nelson C. - Chicago, IL | Dec 2021
Easy to work with and very knowledgeable.
James S. - Chicago, IL | Dec 2021
You guys were awesome. Amazing to work with.
Steven M. - Lake Villa, IL | Dec 2021
Most of the process was smooth and done professionally.
William M. - Schererville, IN | Nov 2021
For capability, professionalism and promptness
Ruth M. - Evanston, IL | Nov 2021
Joel Schaub and his team are literally the best
Jonathan Q. - Addison, IL | Nov 2021
Great experience, very smooth and relatively effortless
Jake B. - Chicago, IL | Nov 2021
The Schaub team was incredibly supportive and explained each step of the process, from application to closing. As a first-time home buyer, Joel and his team made the experience seamless. Thank you, all!
Kelly A. - Chicago, IL | Nov 2021
Seamless operation great people.
Mark K. - Chicago, IL | Nov 2021
Fast, organized, electronic
Elizabeth A. - Chicago, IL | Oct 2021
Everything was personal, easy, fast and smooth
Uula A. - Round Lake, IL | Oct 2021
Everyone I interacted with was both professional and helpful. In addition, the process was clear and efficient.
Janet K. - Chicago, IL | Oct 2021
Guaranteed rate was so responsive and helpful throughout the whole loan process!
Kristin J. - Chicago, IL | Oct 2021
Very nice workers. Easy to communicate.
Erin T. - Chicago, IL | Oct 2021
They were very friendly & Tammy & Aaron went the extra mile to help me & my fiancé though the process, I am so happy for all they have done & recommend them beyond words can describe
Michael R. - Tacoma, WA | Oct 2021
Great help and excellent service.
Avery M. - Chicago, IL | Oct 2021
My experience was excellent.
Daniel C. - Chicago, IL | Oct 2021
Joel Schaub and team were excellent. Great at communication and great at taking me through every step of the process. As a first time home buyer/owner it was exactly what I needed. Plus, they got me a great rate ;-)
Kara M. - Racine, WI | Sep 2021
every home owner i know had a much more difficult process getting a home. from what they described, a lot of their challenges had to do with loan paperwork, and for me, that all went really smoothly through guaranteed rate.
Rachael B. - Chicago, IL | Sep 2021
Easy, transparent, friendly, smooth
David M. - Chicago, IL | Sep 2021
Got a lot of help first time homeowner so i def needed it
Jorge R. - Chicago, IL | Sep 2021
Super helpful and fast! Answered all calls and questions knowledgeably and quickly.
Jordan B. - Allen Park, MI | Aug 2021
Professional, smooth process
Keith E. - Westmont, IL | Aug 2021
Joel and team were great and very timely
Michael B. - Chicago, IL | Aug 2021
Guaranteed Rate was transparent and responsive to my questions. The team, along with our realtor made the process incredibly easy. I'm really happy with the exceptional service.
Michelle R. - Evanston, IL | Aug 2021
They did an amazing job at helping us every step of the way, making the process as smooth as possible, even when road blocks came our way.
Olivia M. - Columbus, OH | Aug 2021
Joel and his team were very patient with me and answered all of my questions throughout the process
Melanie A. - Chicago, IL | Aug 2021
Bryce Carey was amazing. Great customer service, fast friendly and super easy. Thanks Bryce
Michael H. - Shingle Springs, CA | Jul 2021
Well coordinated process that could all be completed remote.
Rafael B. - La Grange, IL | Jul 2021
We were out of town buyers operating on a tight timeline. Joel's team was always willing to make themselves available and promptly answered questions.
Margaret P. - Chevy Chase, MD | Jul 2021
Was my fourth mortgage process-- and by far the easiest. You have a great team.
W L. - Chicago, IL | Jul 2021
Very good at guiding me through the process, answering questions, and reminding me to get things done without being pushy
Andrew E. - Franklin, TN | Jul 2021
They handled all the details on a very short time table, were thorough, and helpful.
Daniel D. - Chicago, IL | Jul 2021
Amazing service, never worried about the loan and the team was easy to work with
Austin K. - Chicago, IL | Jul 2021
The whole process was smooth, fast and convenient.
Nikita K. - Rolling Meadows, IL | Jun 2021
The team at Guaranteed Rate were flexible with my schedule and knowledgable when answering my questions.
Nathan M. - Chicago, IL | Jul 2021
Easy to work with. Joel was friendly and supportive. Portal for documents was easy to use.
Christopher A. - Austin, TX | Jun 2021
Worked with them many times and would again. Grat team, great service
Andrew G. - St Petersburg, FL | Jun 2021
Service was quick, team was easy to contact, and we had no hiccups throughout the process.
Erin S. - Chicago, IL | Jun 2021
Constant communication throughout the entire process and incredibly prompt action on getting my loan through the underwriting process. Joel Schaub's team had an efficient workflow in place that held my hand throughout the process.
Kimberly W. - La Grange Park, IL | Jun 2021
The process was clearly explained and communications were prompt throughout the process
Maike V. - Evanston, IL | Jul 2021
Efficient Process Knowledgeable Friendly staff Convenient closing
Thomas D. - Rolling Meadows, IL | Jun 2021
Joel Schaub and his team were great! They were proactive and responded promptly. Being able to upload docs to Transfer Safe is amazing. Makes things so much easier
Manuel R. - Chicago, IL | Jun 2021
Excellent customer service
Alexander Y. - Chicago, IL | Jun 2021
Very helpful, love Joel and the team.
Jack W. - Park Ridge, IL | May 2021
Good rates. Options researched. Flexible
John R. - Chicago, IL | May 2021
Joel and his team were very responsive, understanding, and, easy to work with. I am a real estate professional and have worked with several lenders throughout the years so I am aware of all the hiccups that can occur while obtaining a home mortgage. Yet Joel and his team made sure there were no bumps in the road and the process was seamless for me. I am happy I decided to use Joel for my personal purchase and I look forward to working with him more in the future!
Jaclyn K. - Lake Villa, IL | May 2021
Great team deserves the best rating. Thank you to Joel and his fenomenal team.
Ovidiu B. - Chicago, IL | May 2021
The TEAM that helped me were amazing .
Alan S. - Oak Forest, IL | May 2021
Overall all was great and easy to do
Alfonso C. - Chicago, IL | Apr 2021
everyone says the mortgage process is hard. I disagree after using G-rate
Matthew D. - Chicago, IL | Apr 2021
Joel and Team made this process enjoyable and easy to understand for a First Time Home buyer. The use of technology was amazing.
Barry B. - Chicago, IL | Apr 2021
Great service. Joel Schaub.
Adrian G. - Chicago, IL | Apr 2021
2nd loan with Joel Schaub and team and it was a great experience
Seth S. | Mar 2021
Joel and his team were very responsive and great to work with.
Brittney C. - Chicago, IL | Apr 2021
Everyone I spoke to was able to answer all my questions. The process was easy and the tools were great. You also provided the best rate.
Ryan R. | Mar 2021
courteous and quick replies to all queries about the process
Andrew R. | Mar 2021
they were great from start to close!
Delfin P. | Mar 2021
Excellent customer service, quick closing, great rates
Lewis B. | Mar 2021
Very liable and informative throughout the entire process. Best interest rate out there and Joel and his team killed it!
Carolina L. | Mar 2021
Great service, always available, responded quickly to any questions.
Kyle A. | Mar 2021
All very personable and thorough
Maureen Z. | Mar 2021
They did a great job and made the refinance process easy.
Avi F. | Mar 2021
Joel Schaub personally talked me through what to expect during the application process and all the fees involved. I was able to conveniently supply everything online and I always had someone from Joel''s team quick to respond to any questions I had.
Kelly C. | Mar 2021
You guys stepped in and did a tremendous job. Kept me informed and got things done exactly the way you said. Was a way easier process than I thought it would be.
Jay D. | Mar 2021
great, simple experience and clear communications on what needed to happen.
Zachary K. | Mar 2021
Flawless execution on a difficult short timeline. Appropriate client communication. Net positive result.
John I. | Mar 2021
My service was exceptional: the team was patient, knowledgeable, and helpful every step of the way. I also got a very competitive rate on my mortgage.
Themi P. | Mar 2021
Electronic process was very streamlined and so was the closing. Rates very competitive.
Richard G. | Mar 2021
Quick process; great team; incredibly communicative.
Scott S. | Mar 2021
Very smooth, straightforward experience
Martin D. | Feb 2021
Very responsive and super easy system to upload docs- saved us headaches!
Anne M. | Feb 2021
They were the best part of my home buying experience 8 years ago and haven''t stopped there. They keep me up-to-date of interest changes and walk me through making the change if I so decide.
Elizabeth H. | Feb 2021
They made this process extremely easy, and Joel made sure I got the best rate.
Amanda W. | Feb 2021
They helped walk me though the process and were very helpful with questions.
Brent P. | Feb 2021
Joel Schaub''s team is great
Scott M. | Feb 2021
Great, fast, experience overall. Joel provided more than just the typical loan process.
Piotr B. | Feb 2021
Attention to detail, closing the deal in a timely manner, friendliness, knowledge of the process, and experience.
Andrew B. | Oct 2020
Very knowledgeable and friendly team
Omar E. | Nov 2020
Joel and his team did an amazing job in getting my mortgage and construction loan wrapped up quickly and easily. Even our realtor commented how he has never seen an loan go through so fast.
Roger D. | Jan 2021
Great people! Easy to work with
Arian B. | Feb 2021
The process was painless and quick.
Davis S. | Oct 2020
The whole team is freaking awesome. Joel is a monster!
David G. | Nov 2020
Very responsive team, got the financing done way in advance of closing, closing was never in question when it came to the financing piece. Joel and his team are amazing.
Mitchell N. | Aug 2020
Great product, service - very easy process and good communication.
Stephen K. | Oct 2020
Had a great experience with Joel and his team! They were super professional, speedy with their responses and helpful walking me through the process of everything.
Maya M. | Dec 2020
Good communication and quick service. Have already recommended a friend who obtained a mortgage through you.
Rachel M. | Jan 2021
Joel Schaub’s team got the deal done in record time after another lender continued to miss deadlines and drop the ball. I would highly recommend them and will continue to refer business.
Ledio S. | Aug 2020
Everything was communicated very well and efficiently. Additionally when I had questions they were answered quickly.
Anya D. | Oct 2020
The team was friendly and answered all my questions.
Scott K. | Nov 2020
The process was very well managed and we are very satisfied with the services Joel and his team provided.
Brooke A. | Dec 2020
Great service, loan processing went quickly & smoothly. Also Joel & team were responsive & very professional
Gail B. | Jan 2021
They were very easy to do business with, and kept me informed during the whole process.
Steve M. | Aug 2020
Very helpful and timely in all responses!
Daniel O. | Oct 2020
Love the team's responsiveness and how everything is digital - makes life so much easier
Victoria K. | Nov 2020
All of my questions were answered in a timely manner.
Elizabeth T. | Dec 2020
Good staff- knowledgeable, professional, courteous, gets the job done in an expedient manner, answered all my questions
Nancy E. | Jan 2021
Excellent service, efficient process, great rate, accessible and efficient staff, easy document signing process
Patrick N. | Aug 2020
Very smooth process, everyone was very personable and easy to work with!
Mike A. | Sep 2020
Seamless process and very helpful for a first time buyer
Jonathan M. | Oct 2020
Good personnel and good service especially Joel Schaub and team.
Vernon A. | Nov 2020
Proactiveness, quick response, and professionalism
Jude S. | Dec 2020
I found both Joel and his team to be very helpful in walking us through the process and also very diligent in meeting a tight closing timeline.
Brendan M. | Jan 2021
Joel was amazing from day 1!
Paula V. | Aug 2020
Joel and his team were incredible to work with.
Daniel K. | Sep 2020
Very responsive; got a great rate; process was smooth
Teuta F. | Oct 2020
Joel was extremely helpful and patient answering all my questions and walking us through the process.
Matt T. | Nov 2020
Because everyone was very nice and helpful.
Joseph D. | Dec 2020
Everything! Easy to deal with and understand the process every step of the way.
Geoff A. | Jan 2021
Friendly and attentive customer service.
Christina B. | Aug 2020
Joel Shaub and his team were fabulous
Timothy L. | Sep 2020
good experience, helpful team, smooth process
Laurie K. | Oct 2020
Attentive, knowledgeable service, great communication, transparency with process and fees.
Katarzyna K. | Nov 2020
Excellent customer care and found great discounts.
Katherine R. | Dec 2020
Working with Joel and team was so easy. They were knowledgable and super helpful every step of the way. This was my first time buying a home and Joel and team made it seamless.
Karen K. | Jan 2021
Great communication. Pretty easy process.
John O. | Aug 2020
Everything was done timely and correctly, very satisfied
Ivan L. | Sep 2020
Great team, on top of their game and very helpful
Paul B. | Oct 2020
Joel and his team were great!
Matthew F. | Nov 2020
Joel is always very helpful. He provided us with various options for our re-fi and guided us through the process.
Amy W. | Dec 2020
Joel and his team were amazing at working with me to get everything done despite my crazy schedule.
Gabrielle M. | Jan 2021
They always responded quickly and with all the information I needed!
Esperanza B. | Aug 2020
Joel and his team are great to work with thank you and very customer focused.
Michael T. | Sep 2020
Outstanding agent and support system
Shakee H. | Oct 2020
Process was very easy from start to finish and helpful that everything was online. Staff was helpful and kept the application process moving along.
Caroline R. | Nov 2020
Great fast and accurate service!
John P. | Dec 2020
The entire team at Guaranteed Rate were helpful and informative.
Jasmine F. | Jan 2021
Working with the team at Guaranteed Rate was an extremely smooth and stress-free process. Would definitely recommend!
Hailey V. | Aug 2020
Great to work with and efficient closing process.
Michael S. | Sep 2020
Great service throughout the process.
Kathryn T. | Oct 2020
Communication and overall customer service. Seemed to put value you on the fact that I was/am a returning customer. Ease and speed of process.
Barbra L. | Nov 2020
Everyone that I interacted with was professional, pleasant, and informative. There were never any delays with getting what I needed.
Valerie J. | Jan 2021
Guaranteed Rate always exceeds my expectations. The people are friendly and easy to work with, the requirements and process is clearly defined and easy to follow.
Martin C. | Jul 2020
Joel was very easy to work with and honest with us about our options
Carrie K. | Jul 2020
Expertise, convenience and availability/responsiveness
Jordan Z. | Jul 2020
Joel Schaub and his team are amazing. Throughout the entire process, everyone was helpful and personable. They made everything so easy!
Christopher B. | Jul 2020
Good service, honest, like the online portal a lot
William K. | Jul 2020
Joel and his team exceeded my wildest expectations. I’m a first time buyer, and not only were they excited for me, but they were incredibly patient and thorough. Whenever I had any questions, they quickly answered and put it in easily understandable terms. Their response time was incredible!! I consistently heard back within 6 hours, or only up to 12 (and this included month/yearly end and Fourth of July!). I will refer everyone I know to Joel for any of their financing needs!
Sara G. | Jul 2020
Second time working with Joel Schaub and team and the experience has been stellar. Timely loan closing and the almost entirely online process makes it perfect for these pandemic times.
Siddhesh S. | Jul 2020
Joel’s team made it very easy for me from start to finish!
Matthew G. | Jul 2020
your people went out of their way to make it easy
John D. | Jul 2020
Very helpful and easy to work with. Felt like there was a team working for me.
Christopher L. | Jul 2020
Joel and his team helped us whenever we had any issues or questions, especially being first time home buyers. They were always communicating what the next step would be which was comforting. And the lending process using docu sign, GR’s online portal and flash close Made everything super easy and efficient.
Jared C. | Jul 2020
They were quick in providing information. Easy to get ahold of. Rate was also market competitive.
Greg M. | Jun 2020
The team was very helpful and made the process seamless.
Elizabeth M. | Jun 2020
very satisfy with how the team manage the loan process from start to end
Bonaldi K. | Jun 2020
Easy process, professional team, digital platform
Robin S. | Jun 2020
Very fast at email/text response time and always very clear on follow ups for info needed.
Joseph F. | Jun 2020
From start to finish, Joel and his team were incredible. Great communication throughout.
Matthew R. | Jun 2020
Very helpful during the whole process. Quick responses. Amazing customer service.
Jeanille L. | Jun 2020
Great support and communication from the team
Kathryn P. | Jun 2020
Good follow up and consultations.
John R. | Jun 2020
Every single member of the team knew their jobs and executed perfectly!
Vasudeva M. | Jun 2020
Joel and his team were great!
Manuel A. | May 2020
Excellent service, someone was always willing to talk us through the process, which was really important for our first home buying experienxe
Dominique H. | Jun 2020
Very professional, very responsive, transfersafe tool worked well.
Gyanba D. | May 2020
I was happy with the service
Lucas P. | May 2020
Everyone on the team is helpful and easy to work with. They all take time to answer questions individually and throughly.
Lauren B. | May 2020
Joel Schaub and his entire team was just absolutely amazing to work with! :)
Brian R. | May 2020
Rate and prices were higher than market but was offset by phenomenal service in terms of customer satisfaction. Joel and his team were always there to answer questions and guide me when in need.
Armaan S. | May 2020
Great service through several re-fi's
Kevin P. | May 2020
Very responsive and our expectations as the client was clear.
Timothy R. | May 2020
The team I worked with was very responsive and thorough.
Mary D. | Apr 2020
Everything went smoothly and the customer service was great.
Michael Z. | May 2020
Helpful, timely, courteous
Elizabeth H. | May 2020
Joel has helped me a bunch of times and I have referred people already
Michael A. | Apr 2020
Great customer support thanks to the awesome team that worked with us throughout. Special shout out to Aaron Rakoczy! The communication was also great and the system made it easy to submit and sign documents.
Jamie L. | Apr 2020
Always great working with Joel and his team
Michael V. | Apr 2020
Guaranteed Rate delivers on its promises.
Heather N. | Apr 2020
Easy electronic process. Flexible. Timely.
Lauriane F. | Apr 2020
Pretty effortless experience by all accounts and was able to reduce my interest rate
Jake B. | Mar 2020
Joel Schaub and his team are great!
Shawn R. | Mar 2020
Outside of the services provided, they made sure we felt comfortable as a family and gave us an overall customer experience that was not comparable.
Luis D. | Mar 2020
Attentive service, knowledgeable, transparent with options.
Katarzyna K. | Mar 2020
Professional, Responsive, and Patient.
Michael B. | Mar 2020
Easy process to get your loan.
Larry W. | Mar 2020
Easy to close, super helpful and friendly staff.
Ana M. | Mar 2020
Joel and team were incredibly helpful, accommodating, and informative throughout the entire process.
Ryan F. | Mar 2020
Joel’s availability. Felt very supported through the process.
Terry L. | Mar 2020
The best deal I could have gotten. Along with great customer service to put my mind at ease.
Jared R. | Feb 2020
Excellent communication and an easy process.
Marie P. | Feb 2020
Service was fast AND friendly
Melissa M. | Jan 2020
Great Team! Joel is the best
Arian B. | Jan 2020
Easy to work with and good communication.
John O. | Dec 2019
Overall I thought Guaranteed Rate did a good/fair job working with me to get my loan approved.
Grace W. | Dec 2019
This is my second time working with GR and both times they have been amazing. They left nothing to be desired.
Adrian G. | Dec 2019
First class service and speed every step of the way. Excellent follow-through and follow-up.
Patrick N. | Dec 2019
First class service and speed every step of the way. Excellent follow-through and follow-up.
Patrick N. | Dec 2019
Everything was organized and convenient.I knew each step and what to expect
Amy W. | Oct 2019
Joel Schaub and team
Stephen K. | Oct 2019
follow through and service
Michael M. | Oct 2019
Joel and his team were amazing. If we didn't have a trip planned at the end of the month, I feel like we would've closed in 3 weeks.
Benjamin L. | Oct 2019
Smooth process, friendly staff, great customer service.
Mark B. | Oct 2019
Easy and fast processing. Professional and friendly staff.
Lauriane F. | Oct 2019
my loan was completed extremely fast
Vittoria C. | Oct 2019
Easy experience and great, everyone was very thoughtful and responsive.
William K. | Sep 2019
Very easy to handle things online and instructions were very clear
Victoria K. | Sep 2019
The process went very smoothly. I will recommend.
Guadalupe Q. | Sep 2019
Joel was very responsive and knowledgeable! He always took the time to make sure I understood the process and where the numbers were coming from. He was quick to answer any questions or concerns I had, and his team was very helpful as well. The application and approval process was an absolute breeze. Being able to do everything online made the whole thing so simple. I would recommend Guaranteed Rate to anyone and everyone!
Ashley H. | Aug 2019
Joel Schaub and his team were extremely efficient and helpful during my refi.
Holly L. | August 2019
Everything was so easy. The on line forms with detailed information was especially helpful so I didn't have to call the loan officer with questions that were answered on the forms. Great experience!!
Susan A. | August 2019
Great, informed and diligent staff....
Matthias M. | Aug 2019
I am extremely happy with Joel and his team. He made the process of obtaining a loan in a short amount of time very easy and stress free. He went above and beyond anyone else I had worked with finding creative loan options that fits my needs. I will definitely use Joel again!
Lacey C. | Aug 2019
Great experience with Joel and his team. I got a prompt timely service along with an education. As a 1st-time homebuyer, I had many questions and scenarios that I wanted to go through (from buying points to taxes to FastClose, etc etc). I am someone who needs to understand the whole process and the paperwork involved (yes I read all the terms and conditions thoroughly). Everyone on the team was extremely helpful, polite and easy to work with. I will make the statement that I usually try to do a good job of having everything I need to in order so that things go smoothly. I had an extremely smooth and painless experience. Overall the whole process of buying a house was nerve-racking but Joel and his team made me feel comfortable through each stage.
Amit S. | July 2019
Joel and his team were extremely responsive and very transparent about the process. All the paperwork came through quickly and I was able to docusign easily after reviewing everything.
Herbert I. | July 2019
The team was very communicative and answered all of my questions quickly and sometimes even before I knew they should be questions. I also know I received a great rate compared to some colleagues that were shopping around at the same time. Could not be happier with my experience. Thank you!
Scott S. | July 2019
Seamless transition between every member of the team!
Geoff A. | July 2019
Joel and his team were great! They are very detail oriented and managed/executed the process very well. Thanks again!
Colin M. | June 2019
They were a great team to work with. Kind and very knowledgeable and willing to work with me.
Nayara G. | June 2019
Joel was amazing and answered all of my questions day and night!
Ana M. | June 2019
Joel is the man. Any dissatisfaction simply comes from the reality of all the information that now must be gathered, per the regulators. Other than that, all went well.
Jack W. | June 2019
The process was easy - Joel did a great job keeping me updated throughout the process and the entire team was flexible as unforeseen circumstances came up (i.e. seller backing down, seller pushing back the closing date).
Osvaldo T. | May 2019
Joel Schaub and his team are the best in the business! They made my whole loan process, easy, stress free, and went above an beyond to exceed all my expectations. All my friends and family will definitely be referred to Guaranteed Rate going forward.
Harry L. | May 2019
Joel and his team are the best in the business. Whatever you’re paying them - bump it higher!
Matthew C. | May 2019
Joel made the process easy to understand, helped us qualify for a loan, and will definitely be the first person we contact when it's time to refinance our loan for a lower rate. He was excellent and the staff that worked with him were nothing short of professionals. Glad I got to work with them!
Adrian G. | March 2019
Guaranteed Rate has amazing customer service. Everyone on the team takes time to explain and make sure you understand every step in the loan process. Thanks again, team!
Lauren B. | March 2019
The headline reads: JOEL MORTGAGE MAN DELIVERS AGAIN! Joel and team are my trusted mortgage team, and I will turn to them with every single mortgage need I may have in the future. I expect to take out at least a few more mortgages, assuming interest rates stay at historic lows! Thanks for helping me purchase our family's dream home.
Samuel T. | January 2019
Joel and his team were amazing to work with. This was by far my easiest purchase thanks to them!
Merlin D. | December 2018
All around, working with Joel Schaub and his team was a great experience and I would be happy to work with them again!
Courtney A. | December 2018
Joel is a great professional. He helped us through all our questions as first-time home buyers.
Adam S. | December 2018
Joel Schaub and his team were great and very helpful.
Robert B. | November 2018
Superb and professional service! Being a repeat customer for many years, you make it the expectation! Happy to recommend to friends.
Shankar A. | October 2018
Joel and his team were friendly and extremely accommodating with every question that I had regarding the loan process. I would absolutely use them the next time I need to buy a house and I would recommend them to my friends.
Patrick D. - September | 2018
Joel Schaub's team was very coordinated and communicative. I felt very confident throughout the process. Thank you.
Bernadette L. | October 2018
Guaranteed Rate always approaches business with the highest caliber of professionalism. I refer them to prospects whenever I can.
Anthony V., October 2018
Joel Schaub and his team are fantastic. I’d happily use GR again.
Adrian G. | September 2018
Joel is the best! Thank you!
Andrew S. - August | 2018
Joel and his Team are awesome! Great experience. Smooth online document transfers and very fast responses. My wife and I had an issue with our buyers and Joel and his team really came through for us. They treated us like people and not a number like many other companies do. Words cannot describe how grateful we are. I do not typically write reviews, but felt compelled by the great service and over the top efforts from Joel and his team. Awesome job guys!
Joshua E. | August 2018
Joel was awesome, made the process easy and was extremely fast for close!
Steven C. June | 2018
Joel Schaub says "Yes" when others say "No." He's the best
Settawoot S. | June 2018
Joel was extremely knowledgeable answered all my questions and has a a great team! Closing was fast (~1hr) and painless. Thanks!
Derek K. | May 2018
Joel was awesome! His team was good too and stayed organized
Jacqueline W. | June 2018
Joel, Aaron, and Andrew were very responsive and helpful.
David M. - June | 2018
Joel and his team were great to work with. They helped and explained through every step of the process. We even closed early. I am highly satisfied!!
Mary D. - May | 2018
Joel and his team were amazing and efficient, getting me my loan in no time! Would highly recommend them!
Jacquelyn M. | May 2018
I and my wife are very happy !! I can not speak English, but I appreciate your kindness and response. Thank you very much.
Shinji F. - May | 2018
Joal and Team were knowledgable, professional and helpful. They walked me through the process, were clear about next steps and the timeline. Joal was solution oriented when we ran into an issue - they made what can be a laborious process easy.
Carolyn L.
Joel Schaub was incredible. He guided us through the process and was extremely conscientious and responsive to any obstacle that arose. Joel Schaub was a rockstar through this process. He guided us in buying our home, refinancing the loan and most recently obtaining a home equity loan. There aren't enough nice things to say about him.
IrinyS.
I've done several deals with Joel over the years and have never hesitated to recommend using him and his team to friends and colleagues. Joel and his team make it an easy process!
Michael V.
Joel and team were great from beginning to end. Fast response times, clear explanation of all things complicated and friendly along the way. They made a 30 day close happen which helped to secure the contract in a very competitive market. Their flexibility and expertise didn't go unnoticed!
Chase C.
Joel Schaub was great. His entire team was great. People say getting a mortgage can be a hassle but they made it extremely easy. Thank you!
Haris H.
Joel was amazing to work with. This was my first mortgage, so he walked me through the process step by step, and answered all of my questions (no matter how trivial). He was also willing to work with me in order to get the mortgage processed on time for closing.
Connor C.
I've done several deals with Joel over the years and have never hesitated to recommend using him and his team to friends and colleagues. Joel and his team make it an easy process!
MICHAEL P. - PARK RIDGE, IL | Dec. 2015
Check out this Yelp review for Joel Schaub! I couldn't be happier with the outcome. Joel and his team were on top of everything from start to finish, furnished me with all the docs I needed to close on time, and helped make what could have been a long and drawn out process into a streamlined and stress-free closing. Especially considering this was for a foreclosed property, the team at Guaranteed Rate helped push the bank to close in record time. Not to mention that their home loan rate was practically unbeatable(...) See full review: http://bit.ly/1MS3bUl
Dion K. – Chicago, IL | AUG 2015
Joel Schaub and his team are amazing.
Scott M. – WILMETTE, IL | June 2015
Joel Schaub was extremely helpful throughout the entire process. This was my first mortgage and Joel answered all our questions and made sure everything went through on time.
Nicholas L. – CHICAGO, IL | May. 2015
My agent Joel Schaub was the difference maker. I will refer him to everyone that I know in need of help.
Michael O. – Chicago, IL | Apr. 2015
Joel was just fantastic. Patient, explained everything well, honest and I knew he was on my side to get me the best deal! I will definitely recommend Joel/Guaranteed Rate to friends and family.
Asif K. – Chicago, IL | Nov. 2014
Joel and his team moved quickly and were very efficient. His team was also accessible and answered any questions or concerns we had.
Julius H. - Chicago, IL | May 2022
Joel was just fantastic. Patient, explained everything well, honest and I knew he was on my side to get me the best deal! I will definitely recommend Joel/Guaranteed Rate to friends and family.
A. Khan - Chicago, IL | Nov. 2014
Great service and a very solid experience with all the GR team.
Christian C. - Chicago, IL | May 2022
Joel Schaub and and his team were all wonderful! From beginning to end, I was thoroughly impressed with the team's professionalism and response time with inquiries!
Kyle C. -- Atlanta, GA 7/10/2014
The team was very capable and did a terrific job working with me on all of my questions, the process flows, and made me feel very comfortable about the steps.
Kevin N. - Chicago, IL | May 2022
Joel Schaub is top notch and very professional! He worked very hard to get the job done. Joel will be highly recommended!
Thomas D. -- Roselle, IL 6/27/2014
Joel Schaub and his team made the entire process incredibly easy. This was my second time buying a home and the experience with Guaranteed Rate was night and day from the first one.
Nathaniel S. - Chicago, IL | May 2022
"Truly an outstanding experience! I dealt with a number of people on the team, and each one was professional, efficient and very helpful! Joel, in particular, was truly outstanding!! Joel was a total rock star in this process! The team made sure I understood everything and followed-up with me very quickly if they needed something else. Every question I asked was quickly and carefully answered and they made sure I completely understood any response I received. My experience was outstanding, and I have in fact recommended Guaranteed Rate to my friends already. I wouldn't go to anyone else!"
Mirmira V. -- Oak Park, IL. -- 11/2013
Everyone was efficient and available to answer questions.
Kathy R. - Wilmette, IL | May 2022
The process was smooth and I knew where I was at every step of the way
Garret R. - Chicago, IL | Jun 2022
Great service, communication, and efficiency!
Lauren M. - Bolingbrook, IL | Jul 2022
Joel and his team are amazing and quickly worked to get me the best deal and meet my tight deadline.
Joseph H. - Chicago, IL | Nov 2022
"Joel did an outstanding job! He was very good at explaining the process and has a very efficient work ethic. I would recommend Joel for anyone looking for a mortgage or to refinance."
Terry S. -- Chicago, IL. -- 8/ 2013
Very knowledgeable and easy to sign off on documents.
Jean C. - Chicago, IL | May 2022
Excellent customer satisfaction.
Alex K. - Chicago, IL | Jun 2022
Smooth process, efficient, strong communication and responsiveness.
Rylie Y. - Torrance, CA | Jul 2022
Joel helped me close the deal within 2 weeks. Really impressive!
Ting-Ying L. - Chicago, IL | Aug 2022
Joel and his team were an absolute pleasure to work with, they were so responsive and I felt like they had my back the entire time and educated me on the process as a first-time home buyer.
Nathaniel R. - Chicago, IL | Jan 2023
Very helpful staff made everything really smooth. Specifically Johnny Lashbrook was extremely responsive, knowledgable, and always happy to help.
Edward C. - Arvada, CO | Mar 2023
"Joel was incredibly helpful and knowledgeable. At times he had better info than previous real estate agents and was a key player in allowing me to become a first time home buyer. Thanks for the great work!"
Samuel Q. -- Chicago, IL -- 8/ 2013
Excellent experience would recommend to anyone!
Jennifer O. - Orlando, FL | May 2022
Everyone on Joel's team at Guaranteed Rate was excellent, responsive, professional and kind. The process was painless, efficient, and any questions I had were met with detailed and friendly support. Thank you so much!
Allison H. - Evanston, IL | Jun 2022
the process was smooth and seamless from start to finish! Joel and his team took care of me with every step, it was a pleasure to work with them.
Brian H. - Wheaton, IL | Jul 2022
They were great to work with. Responsive and quick
Christopher D. - Carrollton, TX | Aug 2022
very happy with the service I received
Timothy B. - Chicago, IL | Nov 2022
Always communicated with us in a timely manner. Process was smooth and efficient.
Philip H. - Lincolnwood, IL | Dec 2022
Very helpful and responsive
John G. - Chicago, IL | Jan 2023
Great fast service. Very responsive and the online check list was extremely helpful when submitting required documents.
Triston T. - Virginia Beach, VA | Mar 2023
Guaranteed went above and beyond to secure my loan.
Andrew E. - Crystal Lake, IL | Apr 2023
The ease of getting this done, as well as the ongoing communication were perfect. All Joel's hard work made this process seamless and we loved that the title company come to our house for the closing at a time that really worked for us. It was a breeze!
Mark S. --Naperville, IL. -- 5/2013
Joel was very easy to work and very professional all the way through the process
Nemanja N. - Chicago, IL | May 2022
Great customer service and very quick turn around
Jacqueline W. - Chicago, IL | Jun 2022
Great service, easy mortgage lender to use
Danilo P. - Chicago, IL | Jul 2022
Responsive to questions/issues and fair rates
David K. - Chicago, IL | Aug 2022
They worked quickly and were very communicative. They were also very friendly and easy to talk to.
Kristina D. - South Elgin, IL | Oct 2022
Everyone was open, timely and great at communicating with me.
Aneta T. - Chicago, IL | Nov 2022
Excellent service and especially communication
David C. - Huntsville, AL | Dec 2022
The loan process was honestly the most smooth part of getting a home. Everyone was super prompt in responding to my questions and answered them thoroughly!
Katie Y. - Chicago, IL | Jan 2023
So easy to work with, great communication
Heather B. - Chicago, IL | Mar 2023
Everyone was friendly and super helpful!
Laurie R. - Chicago, IL | Apr 2023
Hey check out the amazing review from Stephanie about Joel!” “Joel Schaub at Guaranteed Rate is great! Joel and his team were very attentive, well versed and took care of us! May I also add they are all great negotiators! We had a great experience re-financing with them and I would highly recommend others do so as well!” https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg/
Stephanie M. -- Chicago, IL -- 01/2013
Steps for the loan application were made clear and concise - Joel and team were responsive and quick to follow up on outstanding items.
Spencer B. - Chicago, IL | May 2022
Very easy to talk to and deal with
Jeremy W. - Pittsburgh, PA | Jun 2022
Joel and his team hustled and stayed persistent with us to get all documents in quickly. This allowed us to get a great rate and be CTC well before the closing date.
Brian B. - River Forest, IL | Jul 2022
It’s been a very smooth process throughout.
Kristen B. - Columbus, OH | Aug 2022
Joel and his team were extremely responsive and helpful. We closed fast and they answered all of my questions as I went through the process of buying my first house.
Jason L. - Chicago, IL | Sep 2022
The Guaranteed Rate team was there when I needed them and lived up to their word.
Peter R. - Aurora, IL | Oct 2022
It ran like a well-tuned assembly line. Everyone had their job and performed it expeditiously.
Mary D. - Rocky River, OH | Nov 2022
Awesome team, made the process easy.
Josue A. - Countryside, IL | Dec 2022
Quick and attentive to clients needs
Dorothea C. - Chicago, IL | Jan 2023
Joel’s team at Guaranteed Rate was excellent and made the mortgage process go very smoothly.
Malek A. - Chicago, IL | Feb 2023
The team was great! Joel went above and beyond to ensure we got a great interest rate and that we were 100% satisfied in the end. There were a few lapses in communication along the way, but otherwise, we had a great experience.
Nate A. - Chicago, IL | Mar 2023
perfect experience from start to finish
Mario K. - Chicago, IL | Apr 2023