What people are saying... What people are saying... Back to profile
They were very transparent, quick, and answered any questions I had during the whole process. This made everything so much easier for a first time home buyer.
Mitchell L. - Raleigh, NC | Apr 2022
Prompt responses to all inquiries, walked through each step of process, easy online portal
Andrea L. - Raleigh, NC | Feb 2022
The team at Guaranteed Rate were very helpful and professional. The process was easy and timely.
Laura T. - Four Oaks, NC | Feb 2022
Customer service was timely and efficient
Joseph M. - Salisbury, NC | Jan 2022
Friendly, responsive staff made the process easy.
Yari J. - Raleigh, NC | Dec 2021
Friendly people. Fast and easy process.
Diego O. - Raleigh, NC | Dec 2021
The process was easier than I thought it would be.
William S. - Chapel Hill, NC | Nov 2021
The most responsive and knowledgeable service I received across multiple other providers. One singular ding because I was hoping that we could obtain a more competitive rate, but worth it for the service.
Gordon T. - Raleigh, NC | Nov 2021
They were very easy to work with.
Ruben G. - Chapel Hill, NC | Nov 2021
Kathryn was wonderful and very responsive!
Bethanee B. - Raleigh, NC | Oct 2021
The entire experience, to include all individuals I dealt with led by Kathryn Youngs, was results oriented and simple
James W. - Raleigh, NC | Oct 2021
Great service easy process
Stuart A. - Durham, NC | Sep 2021
Fast and accurate Be there when is needed
Ernesto R. - Temecula, CA | Jul 2022
Kathryn and Patrick made this a seamless process. Very professional and added a very personal touch. I would recommend Guaranteed Rate to all of my peers!
Jerry S. - Smithfield, NC | Jul 2021
Kathryn and Patrick are a great team. They answer all your questions in a way you can understand them.
Tammy G. - Clayton, NC | Jul 2022
Excellent service, competitive loan rates, great staff. Kathryn Youngs, Heather Dunlop, and Patrick O'Connor were wonderful - - - very clear when explaining steps and what was required, readily available, and always helpful. Thanks to all!
Gary H. - Tallahassee, FL | Feb 2023
Kathryn and her team did a great job helping my wife and I refinance our home. They were professional and the process was seamless. I will definitely recommend them to my friends and family.
Daryl F. - Holly Springs, NC | Jul 2021
I really enjoyed working with Kathryn and Patrick. They were just a stellar group and I had every confidence I was getting the best support, rate and service I could.
Shane W. - Raleigh, NC | May 2022
Kathryn and Patrick went above and beyond to make my experience amazing and get me the best deal.
Stephen M. - Cary, NC | Jul 2022
Very helpful through the process of buying a property.
Joanna M. - Raleigh, NC | Aug 2022
Kathryn and Patrick were awesome and I felt they went above and beyond expectations. No question went unanswered and every concern was immediately addressed.
Nancy T. - Morrisville, NC | Sep 2022
FANTASTIC, personal attention and service.
William W. - Raleigh, NC | Nov 2022
Smoothest and easiest transaction I have ever done.
David D. - Wilmington, NC | Dec 2022
Very friendly and accessible and very easy to use.
Ryan W. - Raleigh, NC | Feb 2023
They went over and beyond to help us get our mortgage
Joy D. - Raleigh, NC | Apr 2023
Because every one I spoke to was very patient with me many times. Especially Kathryn Young’s and Patrick O’Connor
Karen W. - Winston-Salem, NC | May 2023
Excellent and efficient service. The team was highly responsive and personable.
Brandt N. - Raleigh, NC | Aug 2023