What people are saying... What people are saying... Back to profile
Jason did an incredible job with my loan. I had the pleasure of working with him twice at his previous loan company. Knowing Jason and his knowledge, I knew that he was the only reason that it wasn't a bad experience for me throughout the previous experiences. During this process with him and Guaranteed Rate, it was a night/day difference. It appears that Jason has the resources and tools he needs to provide an excellent experience and smooth loan process. Overall, Jason answered all of my (very many) questions, no matter how silly the question or how many times I asked. Jason was also very considerate of my needs and reached out to me personally when he knew something was not in my favor so that we could find a solution together (IE: when the rates increased due to the war).
Brittany J. - Walton, KY | Apr 2022
They where able co completed my closing
Jessica A. - Jacksonville, FL | Apr 2022
Maria Luker was excellent.
Anthony G. - Austin, TX | Mar 2022
Everyone was great to work with!
Laura S. - Stoneham, MA | Mar 2022
Excellent customer service
Robert D. - Cambridge , MD | Mar 2022
Excellent service, good communication, competitive rates.
Harold C. - Washington, DC | Mar 2022
Brian Belinger and everyone I talked to at Guaranteed Rate were very knowledgeable about the process and always willing to answer any of my questions. They were able to close in time with no issues.
Denis P. - Seattle, WA | Mar 2022
Our representative Sarah Uhlenhopp was great.
Michael L. - Aspen, CO | Feb 2022
The whole team was a pleasure to work with
Kevin C. - Garrison, NY | Feb 2022
Amit Desai and his team were extremely responsive, the systems that GR has set up for doing this online, arranging for a notary for a home visit, providing information on the status of the application and processing was the best I have ever experienced, and I have refinanced our home 10 times.
Cheryl W. - Washington, DC | Jan 2022
Excellent customer service. Process everything in a fast and timely manner.
Nicolas V. - Seattle, WA | Jan 2022
Most phenomenal, welcoming and supportive
Rajesh V. - Jersey City, NJ | Jan 2022
Quick and easy, kept us informed every step of the process
Ashley S. - East Stroudsburg, PA | Jan 2022
Excellent service. You guys were fast and efficient.
Elbert M. - Covington, WA | Dec 2021
It was easy working with you all! Chelsea Lounsbury was incredibly helpful, easy to work with, and answered any questions I had. She was a dream to work with during what could have been a stressful time! Thank you, Chelsea!
Anna S. - Seattle, WA | Dec 2021
Closed on my loan on time. Attorney handling closing for Rate was fantastic. Dan Somers and team were great at ensuring that everything moved through on schedule.
Matthew R. - Chester, NY | Dec 2021
March and Tracy Bristol are the best!
Liran G. - N Miami Beach, FL | Nov 2021
The people that were in contact with me were very professional and extremely helpful. They answered my questions in a timely manner and without delay
Dora M. - Zephyrhills , FL | Nov 2021
it was a fast and easy experience and everyone was knowledgeable and friendly
Joseph L. - New Canaan, CT | Oct 2021
Very communicative, easy to work with, and always positive when we doubted ourselves.
Madison B. - Fort Scott, KS | Oct 2021
Our Agent Stephen Trye is amazing, very responsive
Stacy R. - Baltimore, MD | Oct 2021
The process of my refinance was very practical,easy to understand
Christian M. - Las Vegas, NV | Oct 2021
Very simple process, very little friction
Alison A. - Cold Spring, NY | Sep 2021
exceptional service, communication, guidance
Gregory R. - Brooklyn, NY | Sep 2021
Brandon and Amy both did an excellent job of keeping me informed throughout the process and helping to make sure the process was streamlined.
Christopher R. - Louisville, TN | Sep 2021
The online approval process was simple and easy. We financed with a total of 4 people (two couples) and they were able to keep our financial information separate and private.
Danielle G. - Fishkill, NY | Aug 2021
Liana Pomeroy has been a great help, throughout.
Marshall L. - Portland, OR | Aug 2021
Working hard with us to get the loan especially Mitchell wells he is the best
Engy M. - Raleigh, NC | Jul 2021
Very responsive. Able to navigate ambiguity.
George S. - Tarrytown, NY | Jul 2021
They were so helpful in the home buying process
Jailyn P. - Las Vegas, NV | Jul 2021
Customer service, responsiveness, professionalism, and excellent rates.
David R. - Tallahassee, FL | Jul 2021
Excellent support and communication from Liana and her team.
Christopher M. - Arvada, CO | Jul 2021
Nick was very knowledgeable and helpful for the entire process.
Taylor R. - Lakeville, MN | May 2021
Brandon Frye was a pleasure to work with.
Jonathan D. - Austin, TX | May 2021
Debra was incredibly helpful throughout the process. Will always recommend her.
Diane T. - Brooklyn, NY | Apr 2021
Seth made my refinance seamless. He made sure he had a solid understanding of my property and financial situation before quoting me an excellent rate. He and his team stayed on top of my paperwork and were quick to reach out with any questions so the process was never delayed. The closing was fast and easy, and the I felt well informed from start to finish. This is my third refinance and was by far the fastest and least complicated.
Katherine F. - Boston, MA | Apr 2021
This is the second time I have used Guarnteed rate and got the best offer for my mortgage.
Bo Oi L. - New York, NY | Apr 2021
Carole and her team were communicative throughout the entire refi process and went above and beyond to provide a customized solution specific to my situation that allowed us to close successfully at the refi rate that had been promised.
Duggan M. - New York, NY | Apr 2021
Great service, wonderful team.
Kenneth C. - Huntington, NY | Apr 2021
The overall process was smooth and the communication was excellent.
Richard T. - Earleville, MD | Apr 2021
Brandon Frye and team were amazing.
Eric H. - Arlington, VA | Apr 2021
Cory was fantastic from beginning to end.
Jeffrey B. - Port St Lucie, FL | Apr 2021
Outstanding customer service and communication. Debra Shultz and team were the best.
Kevin W. - New York, NY | Apr 2021
Very fast and Very professional
Christopher O. | Mar 2021
Excellent service. Preet Singh professional was great is by
Sarah B. | Mar 2021
because they were efficent.
Cheryl W. | Mar 2021
great service - contacted me at the lowest rate and made it happen!
Gary S. | Mar 2021
Linda Busse & her team were amazing. Made this process really easy. She went above and beyond my expectations. From calling, emailing and working with me "after hours"
Ryan H. | Mar 2021
Nick Adey''s team is outstanding!! Armi Aldueso and Keimon Williams are wonderful and extremely helpful through the loan process.
Robert M. | Mar 2021
Devin Brown was very patient and helped me all along the way
James H. | Mar 2021
Timely closing, responsive team.
Yelena B. | Mar 2021
Was super fast and convenient
Melissa G. | Feb 2021
This was perhaps my 15th traditional mortgage or refi transaction and by far the best. Easy to work with, timely, great communications, effective use of technology to streamline the process, local appraisers, and more... Guaranteed Rate will certainly be our first choice next time around also
Edward H. | Feb 2021
There was a potential problem with our loan application with the underwriters regarding my recent employment and the team at Guaranteed Rate not only did they make me aware of the issue but took care of the whole thing FOR ME! The whole process was as seamless as I''ve ever had when closing on a home! My sincere appreciation to both Robbin and Amy for all their hard work close to the closing! Big thank you to Brandon for keeping me in the know with options and updates - the personal touch made this a truly great experience.
Allen H. | Feb 2021
Nick Adey and his team were great during the process.
AARON L. | Feb 2021
Good service, fast and friendly people
Eric B. | Feb 2021
Customer service. Your team was very responsive to all of our queries and requests.
Scott H. | Feb 2021
They are professional at what they do
Jorge F. | Aug 2020
All of the people I worked with to complete this transaction were professional and very pleasant to converse with.
Douglas K. | Feb 2021
The process was quick and easy
Yessenia C. | Aug 2020
Very easy to work with. Lots of contact people. Very responsive.
Michael T. | Aug 2020
Keith Carlson and his team in Little Rock are amazing to work with. This is our second mortgage with Keith!
Mark R. | Oct 2020
Marc made it super easy and explained every step with patience and care. And that was most important for me. And made me feel cared for and trustworthy.
Rachel G. | Aug 2020
All the people were great and helpful. It was also easy to do things remotely and online.
Todd B. | Oct 2020
Jamie's great. Service has been very responsive. Great rate.
Michael S. | Aug 2020
Service was excellent by Keith Carlson & team.
Belinda J. | Jan 2021
I was happy with our service.
Melanie S. | Aug 2020
The team was available when needed and answered all of my questions. I felt like they genuinely cared about my situation and my loan.
Jamie E. | Oct 2020
Excellent customer service, competitive rates, easy application process, and knowledgeable staff.
Linda C. | Jan 2021
Competitive rates and fees
Donald R. | Aug 2020
Their service was great and huge shout out to Keith Carlson!
Levora F. | Oct 2020
Kevin was Extremely diligent in his communication, honest and sincere. I could trust his word and he made the process as quick and painless as possible. My expectations were far exceeded.
Melanie T. | Jan 2021
Very easy process, good communication
Rachel S. | Aug 2020
They were very good to work with. Even through all of the obstacles put in front of us, everyone worked hard to get things done.
GLORIA T. | Sep 2020
they made the process very easy
Raymond B. | Oct 2020
Kim Sikes was amazing throughout the entire process
SCOTT M. | Nov 2020
Easy friendly professional
Marta M. | Dec 2020
Janet Jones worked diligently right from the beginning all through the mortgage process.
Joseph N. | Aug 2020
Mr. Carlson was super “user-friendly”. He hands down made this process too easy. He was easily accessible and approachable.
Jessica H. | Sep 2020
Working with Keith Carlson and Lindsay Simmons was such a pleasure. They made the experience very easy and I will and have referred clients to them.
Cynthia F. | Oct 2020
Marc Bristol and his team went the extra mile to get my application approved. He worked nights and even weekends to make this happen for me.
Ramona T. | Nov 2020
The team was excellent to work with. Especially Kristy and Danny
Kirk S. | Jan 2021
Seamless application process, great communication and service.
Ryan V. | Jul 2020
They carried me all the way to closing. It was smooth. They made sure I understood the process and were always available to answer all me questions. I worked with a great team
Precious E. | Jul 2020
I had a phenomenal experience working with Jamie and Shannon - both of them were so kind, helpful, supportive, and on top of things! My last mortgage experience (with a different company) was nothing like this - it was honestly a nightmare - so I know firsthand that the process isn’t always this easy and appreciated this experience.
Marisa C. | Jul 2020
Honest. Helpful. Worked so hard to give me best rate.
Mary M. | Jul 2020
from start to finish they kept me in the loop with all that was going on - it was nice to know.
Milton R. | Jun 2020
The process is easy and I was able to do almost everything from my cell phone.
Jacob L. | Jun 2020
Guaranteed Rate kept everything moving even though we were in the middle of Covid-19.
Yvonne B. | Jun 2020
Very good customer service
Michael L. | May 2020
They went above and beyond to get me a rate and mortgage even better than i hoped!
Kristin P. | May 2020
The experience from start to finish was perfect.
Christopher H. | May 2020
They were flexible, transparent, and low maintenance.
Kathleen M. | May 2020
Fast, effortless, great customer service
Lori B. | Mar 2020
Kevin, Laurie, and Lisa all went above and beyond to make sure the loan process went smooth and closed on-time. They had answers for everything. Most importantly, these wonderful people made me feel like the customer. My previous loan experience with my other mortgage company was not like this one. I will definitely be a repeat customer and I would feel absolutely confident referring other people to you.
Brad K. | Apr 2020
Charles Friedman is amazing
Ryan S. | Mar 2020
Your loan officer, Scott Schneiderman, is the best and a credit to Guaranteed Rate
Peter S. | Feb 2020
Professional and expedient service especially provided by Milissa Jordan, a true asset to your company. She was always available and extremely accommodating and communicative.
Timothy H. | Jan 2020
Super fast, Friendly, and got the job done! Jeff and the whole team was great!
Lee P. | Dec 2019
The process was very smooth and painless.
Heath L. | Dec 2019
Great customer service from Alan Kline and Heather Morrow
Kwasi H. - Olive Branch, MS | Sep 2022
They processed my mortgage quickly and made the process very simple.
Lori S. | Dec 2019
Scott and his team were absolutely amazing going the extra mile and getting everything done so fast!! I will recommend them to everybody I know!
Neha P. - Moonachie, NJ | Sep 2022
Even with me receiving my funds to close late they were still able to get it done in time
Patrick M. - Derry, NH | Dec 2022
They made everything easy.
Lisa P. - Enterprise, AL | Jun 2023
Great support and council throughout the process.
Bruce M. - Northbrook, IL | Oct 2023
Exceptional. Mike Campos and Kevin Terry navigated crazy dynamics as we built a home and are self employed. Forever grateful for this team of pros that helped us into our dream home. Mike Campos will get all of my real estate business because he is that good! Loyal to him for sure.
Ryan S. - Washington, UT | Nov 2023
Kevin was amazing! Professional, very responsive, and knowledgeable. Thank you!
Jacqueline S. | August 2019
Eric and Tara were amazing
Cliff M. - Lakeland, FL | May 2022
Great service and helpful staff
Bartosz P. - Bloomfield, NJ | Dec 2022
Everyone was so helpful and very professional.
Jamekia H. - Olive Branch, MS | Feb 2023
The crew of individuals worked very hard and maintained communication through every step.
Richard R. - West Haven, CT | May 2023
Justin was very efficient, keep me informed about what was going on throughout the loan process, and he was always available for any questions I had.
Sally H. - Wales, WI | Jun 2023
Randy Wright is absolutely amazing!! Very professional and personable.
Amie T. - West Jordan, UT | Jul 2023
Amazing response time and service
John H. - Fayetteville, AR | Aug 2023
They work quick and are very effective!
Kristen S. - Salt Lake City, UT | Oct 2023
Process was easy and fast.
Connie K. - Schaumburg, IL | Nov 2023