What people are saying... What people are saying... Back to profile
Because everyone who worked on my Ioan did a wonderful job. They were polite and professional in their contacts with me throughout the loan process.
Randall W. - Munds Park, AZ | Nov 2021
Comminicating with my loan officer was always easy and helpful. She answered any questions I had and was so nice along the process.
Aazar H. - Tucson, AZ | Nov 2021
Lisa Eddy helped me every step of the way and collaborated well with the rest of the team. She was so patient and kind. She took my calls and answered my text messages promptly, regardless of the time! She tried to make the process as painless as possible. She was really amazing.
Sylvia M. - San Dimas, CA | Sep 2021
The quick response to email and text. Very fast closing. Lisa did everything correctly including adding my wife to the deed which the last refi company did not do.
Michael P. - Red Rock, AZ | Oct 2021
easy to use and Lisa Eddy is very helpful and responsive
Jonathan S. - Phoenix, AZ | Aug 2021
The entire process was smooth, even when we encountered a few hiccups. Lisa Eddy is AMAZING!!!
Rebecca W. - Tucson, AZ | Jul 2021
I found GR to be trustworthy
Edwin L. - Oro Valley, AZ | May 2021
Lisa was great (again!) and everything was super easy. The title company dropped the ball in a big way and Lisa whipped them into shape. A+ for Guaranteed Rate.
Patrick M. | Mar 2021
Good service on several loans w/ Lisa Eddy
Edgar L. | Mar 2021
Great service and an easy process.
Ronald L. | Mar 2021
Excellent loan processing and communication
Linda S. | Oct 2020
Excellent and prompt services by Lisa Eddy
John K. | Feb 2021
The entire process was easy, smooth and wonderful.
Ryan R. | Oct 2020
I used them to buy my house and then to re-finance. Lisa Eddy does a great job and I will always call her in the future to purchase or re-finance homes.
Brent S. | Oct 2020
Enjoy working with Lisa Eddy
Thomas B. | Nov 2020
Everyone was very courteous and informative. A pleasure to do business with
Guy R. | Aug 2020
Lisa Eddy was always available and always in problem solving mode for this complex transaction.
alan y. | Sep 2020
Flexibility with refinancing
Veronica S. | Nov 2020
Lisa Eddy is a dream to work with.
James J. | Dec 2020
Lisa was awesome! She saved us money and stress. I'm self employed and the other lender we were working with was going to have us go through the ringer
Kevin M. | Jul 2020
Personal and professional attitude towards us. Had our interest in mind throughout the entire process.
Loren T. | May 2020
Lisa was awesome. Super easy to deal with.
Brett D. | May 2020
Lisa worked with us to get our loan approved fast.
Fabricio S. | Apr 2020
Personal attention and above the line communication was amazing and surprising. She went above and beyond to help us.
Terry P. | Mar 2020
Good service and great rates and Lisa Eddy is great.
Edgar L. | Mar 2020
Lisa Eddy and how she has looked out for us. She communciates wonderfully well, and she has done a great job. She's just been terrific.
Darryl J. | Feb 2020
Great Rates! Great Service
Richard F. | Jan 2020
easy to use and friendly service
Jonathan S. | Jan 2020
Lisa went above and beyond to make sure everything was perfect and fast. She answers the phone and helps at all times. It was a joy wot work with her.
Jeremy B. | Oct 2019
Everyone was very helpful at every steps. Enjoyed working with everyone. Very efficient. Thanks to everyone who helped.
Joan W. | February 2019
Lisa Eddy is just excellent. Does as promised, very friendly and easy to work with, and a great detail person. Meaning she takes care in handling every detail in a complicated circumstance.
Darryl J. | February 2019
Lisa Eddy and her team were so helpful during our loan processing. They answered every question we had during the process in a very timely manner. They were all knowledgeable, friendly and very courteous. No matter when we sent an email, text message or called them, they responded within the hour! We loved working with them and will do so again if the opportunity arises. Thank you for a great experience!!
Mark H. | January 2019
The process was professional and very fast. From the time I was referred to Guaranteed Rate to the funding of the loan was just over two weeks! Ms. Lisa Eddy and Ms. Alex Minera were especially excellent. The rest of the staff was also very helpful.
Adalberto R. | December 2018
Lisa Eddy was professional and friendly throughout the process.
Peter A. | December 2018
It was a hassle-free process. Everyone from Guaranteed Rate was amazing!
Lucinda H. | November 2018
Lisa Eddy is fabulous.
James J. - October | 2018
The process was very involved and seemed to require more paperwork, more so than any other mortgage I've gotten. This may be due circumstances outside of Guaranteed Rate's control/ laws. But each of the employees I interacted with were very good, helpful and top quality. My loan officer Lisa was very helpful in guiding me through and securing a loan. She was excellent.
Laura G. | October 2018
I worked with Lisa Eddy to buy a house in Tucson, AZ and she was really great! It took me a while to find a house. I even cancelled on one house prior to closing. Lisa stayed in touch while I was looking and made sure I got a great interest rate, as well as waiving fees due to my veteran status. I really appreciate the job she did. She is awesome.
Brent S. | September 2018
Friendly and great communication. Nice job!
James S. | May 2018
Lisa Eddy was by far the most professional, helpful, and knowledgeable loan officer I have ever had the pleasure of working with. With a fast escrow (3 weeks!), she made it happen and was very thorough and concise. We closed on time, funding for the loan was made at closing, and overall the experience went off without a hitch! I most definitely will use Lisa again with Guarantees Rate when I make my next home purchase and I will absolutely highly recommend her and her team to anyone who is in the market for a home. I cannot praise her enough! Well done!
Troy D. | July 2018
Love working with lender, Lisa Eddy. She has been the best loan officer I have worked with in years. She always answers her phone and if she does not find that answer, she will find out in a timely manner.
Susanne G. | October 2017
She is the BEST I have ever worked with! If you want to purchase a home and know you are being taken care of with your lender, then choose Lisa. She is always available, on top of her game and extremely helpful. She looks for what will work for you and walks you through the whole process. I will always use her in the future and recommend her to anyone I know looking to buy a home. I have purchased many homes and never had service like this. Customer service is her priority and it is hard to find companies that work this way anymore. Thanks Lisa!
I am mad that I didn't find Lisa before. I have purchased several homes and several rental properties. Her customer service is beyond reproach. She is timely and the most efficient person I have dealt with in her field. I can be a bit OCD and I always, always, always find myself following up with lenders/brokers/agents. That is not the case at all with Lisa. She is clear and concise and very fast to respond. IN addition to this unparalleled customer service, she was incredibly professional. I have been referred to others by friends and family and she surpassed them all. I mention this as we have never met face to face and she still outperformed the recommendations I received from others. Definitely use her!!!!!
Lisa Eddy is amazing. Wonderful employee, you are lucky to have her
Candice I - April 2017
Lisa Eddy is the best thing since sliced bread.
Susan D. - April | 2017