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Everyone was very helpful at every steps. Enjoyed working with everyone. Very efficient. Thanks to everyone who helped.
Joan W. | February 2019
Lisa Eddy is just excellent. Does as promised, very friendly and easy to work with, and a great detail person. Meaning she takes care in handling every detail in a complicated circumstance.
Darryl J. | February 2019
Lisa Eddy and her team were so helpful during our loan processing. They answered every question we had during the process in a very timely manner. They were all knowledgeable, friendly and very courteous. No matter when we sent an email, text message or called them, they responded within the hour! We loved working with them and will do so again if the opportunity arises. Thank you for a great experience!!
Mark H. | January 2019
The process was professional and very fast. From the time I was referred to Guaranteed Rate to the funding of the loan was just over two weeks! Ms. Lisa Eddy and Ms. Alex Minera were especially excellent. The rest of the staff was also very helpful.
Adalberto R. | December 2018
Lisa Eddy was professional and friendly throughout the process.
Peter A. | December 2018
It was a hassle-free process. Everyone from Guaranteed Rate was amazing!
Lucinda H. | November 2018
Lisa Eddy is fabulous.
James J. - October | 2018
The process was very involved and seemed to require more paperwork, more so than any other mortgage I've gotten. This may be due circumstances outside of Guaranteed Rate's control/ laws. But each of the employees I interacted with were very good, helpful and top quality. My loan officer Lisa was very helpful in guiding me through and securing a loan. She was excellent.
Laura G. | October 2018
I worked with Lisa Eddy to buy a house in Tucson, AZ and she was really great! It took me a while to find a house. I even cancelled on one house prior to closing. Lisa stayed in touch while I was looking and made sure I got a great interest rate, as well as waiving fees due to my veteran status. I really appreciate the job she did. She is awesome.
Brent S. | September 2018
Friendly and great communication. Nice job!
James S. | May 2018
Lisa Eddy was by far the most professional, helpful, and knowledgeable loan officer I have ever had the pleasure of working with. With a fast escrow (3 weeks!), she made it happen and was very thorough and concise. We closed on time, funding for the loan was made at closing, and overall the experience went off without a hitch! I most definitely will use Lisa again with Guarantees Rate when I make my next home purchase and I will absolutely highly recommend her and her team to anyone who is in the market for a home. I cannot praise her enough! Well done!
Troy D. | July 2018
Love working with lender, Lisa Eddy. She has been the best loan officer I have worked with in years. She always answers her phone and if she does not find that answer, she will find out in a timely manner.
Susanne G. | October 2017
She is the BEST I have ever worked with! If you want to purchase a home and know you are being taken care of with your lender, then choose Lisa. She is always available, on top of her game and extremely helpful. She looks for what will work for you and walks you through the whole process. I will always use her in the future and recommend her to anyone I know looking to buy a home. I have purchased many homes and never had service like this. Customer service is her priority and it is hard to find companies that work this way anymore. Thanks Lisa!
I am mad that I didn't find Lisa before. I have purchased several homes and several rental properties. Her customer service is beyond reproach. She is timely and the most efficient person I have dealt with in her field. I can be a bit OCD and I always, always, always find myself following up with lenders/brokers/agents. That is not the case at all with Lisa. She is clear and concise and very fast to respond. IN addition to this unparalleled customer service, she was incredibly professional. I have been referred to others by friends and family and she surpassed them all. I mention this as we have never met face to face and she still outperformed the recommendations I received from others. Definitely use her!!!!!
Lisa Eddy is amazing. Wonderful employee, you are lucky to have her
Candice I - April 2017
Lisa Eddy is the best thing since sliced bread.
Susan D. - April | 2017
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