What people are saying... What people are saying... Back to profile
Staff was professional, efficient, responsive to our concerns and very pleasant to deal with
David K. - Delmar, NY | Apr 2022
The team is amazing and they completed every single task on time. Their communication between the buyer was awesome. They were very helpful when I have any question or help. I appreciate the team for all they do.
Ugur C. - Ashburn, VA | Apr 2022
Great communication through every stage of the process. Marc and his team are extremely organized and meticulous. Was a pleasure to work with!
John K. - Chantilly, VA | Apr 2022
Super response and helpful when asking questions.
Paul-Phong P. - Falls Church, VA | Apr 2022
The Guaranteed Rate Team was impressive, responsive, organized, and helpful.
Ian C. - Cambridge, MA | Mar 2022
Excellent service from start to finish
Ian A. - Leesburg, VA | Mar 2022
Smoothest Refi ever. Everyone was on top of every detail
Joseph F. - Ashburn, VA | Mar 2022
Marc Aymard and team made the whole process feel smooth and easy. Everyone was highly communicative and went out of their way to make sure we were kept informed at each step. We also appreciated the transparency and clarity with the lending costs.
Allison B. - Arlington, VA | Dec 2021
They did an amazing job helping me buy my first place. Answered all my questions and concerns!
Nicholas C. - Aldie, VA | Dec 2021
Best company I've worked with
Brian W. - Sterling, VA | Nov 2021
Always great communication!
Alistair S. - Leesburg, VA | Nov 2021
Explanations, both verbal and written, were clear. Communication was always timely and professional. I felt like Marc and his team would go above and beyond to make sure I understood what was happening and when.
Carol E. - Arlington, VA | Oct 2021
Everyone was super helpful and responsive to all my questions.
Sheryl G. - Leesburg, VA | Oct 2021
Got the good interest rate and closed out within 4 weeks
Nhung N. - Leesburg, VA | Oct 2021
Marc Aymard made the process of acquiring a mortgage relatively pain free. He was very helpful and provided a lot of transparency into the process.
David I. - Tysons, VA | Sep 2021
Marc & his team were responsive. Available throughout the buying process to answer questions
Murali J. - Reston, VA | Sep 2021
Marc and his team were so helpful! I was so pleased with their work.
Lauren F. - Leesburg, VA | Sep 2021
Thorough and clear explanation of all terms; prompt responses to all questions.
Lois S. - Seattle, WA | Aug 2021
Clear, concise, and timely information/communication from all team members.
Elizabeth F. - Atlanta, GA | Jul 2021
I received excellent, transparent and efficient service from all involved! I was also really impressed with the virtual platforms I worked with.
Lucy M. - Arlington, VA | Jun 2021
Awesome, fast and reliable service
Nikolaos K. - Ashburn, VA | Jun 2021
Marc Aymard and his team are excellent
Anika H. - Arlington, VA | May 2021
Friendly staff and very efficient. When there was an issue, it was jumped on immediately.
Sharon C. - Locust Grove, VA | May 2021
Great professional service
Stacey H. - Leesburg, VA | May 2021
The team was incredibly responsive and helpful
Matthew S. - Arlington, VA | May 2021
Very professional, quick, and friendly service!
James R. - Arlington, VA | May 2021
Professionalism. Good communication throughout the process. Consistently high-performing team.
John G. - San Jose, CA | May 2021
Just for being dedicated and professional to answer any questions I have. I would personally like to thank Marc Raymond for his outstanding job and answering all my questions without forgetting anyone who helped me through this process.
Omar A. - Herndon, VA | May 2021
Every detail was handled with the best communication and expertise. Marc and his team are unbeatable.
Kerree K. - Ashburn, VA | May 2021
Confidence that I didn’t need to stress about the process. This team doesn’t drop the ball - this is my 3rd mortgage with Marc Aymard and his team, and he just makes things clear and easy. He and his team are quick with responses to questions, and I’ve never felt like I was being a bother with even the most trivial inquiry. Transparency, expertise, tailoring to my personal goals and needs, instant customer service, zero hitches in the process... you bet I recommend him! When you’re going through the one of the most important and stressful transactions of your life, choosing someone who makes it all happen seemingly like magic, someone who seems as invested in the outcome as you are, that takes away the biggest area of uncertainty and fear over the potential disaster of having a mortgage fall through at the last minute. Marc and his team make it easy and worry free, and it’s why I’m a repeat customer and it’s why I recommend him to everyone I know. In other words, I chose Guaranteed Rate because it’s where Marc is.
Emily C. - Stone Ridge, VA | Apr 2021
Very friendly and professional people and very easy to complete all forms and transactions
Julie S. - Leesburg, VA | Apr 2021
Excellent service, professional, knowledgeable, patient with all my questions.
Melissa P. | Mar 2021
Marc was extremely responsive and organized. He replied with pre-qualification letters immediately and helped us win our house!
Katherine P. - Arlington, VA | Apr 2021
Always a great team to work with! They handle everything professionally and smoothly throughout the process.
Kathryn L. | Mar 2021
Timely responses and exceptional expertise and professionalism from Marc Aymard and his team.
Carl K. | Mar 2021
Very easy to use. Everyone we dealt with was very professional and friendly.
Ashley R. | Mar 2021
The process was smooth and professional. Stress free
Valerie M. | Mar 2021
Returning customer and our loan officer, Marc Aymard is great.
Megan L. | Feb 2021
Marc and team were incredibly friendly and responsive throughout the whole process. There was clear communication at every step and we got everything done on time for closing.
Robert C. | Feb 2021
Marc and his team were amazing. They made this process so easy along with finding me enough money that I received money back at closing. If you want a team that is responsive, knowledgeable and treat you as a real customer instead of a profit, this is your team.
Reginald J. | Feb 2021
Marc and his team are thorough and professional and have always helped us find the right Liam product that best meets our objectives.
Roger S. | Feb 2021
excellent service! personal, efficient, responsive and friendly
Jennifer W. | Feb 2021
1) Mark Aymard was highly professional and communicated clearly and quickly throughout the process 2) The process you have in place is very smooth.
Joshua S. | Dec 2020
Ease of use. Desired outcome.
Phillip C. | Feb 2021
Working with Marc Aymard and his team is always pleasant and easy, they are very friendly, patient, and responsive. The Guaranteed Rate online system was also very easy to use.
Elizabeth W. | Dec 2020
Reliable, highly competent, and trustworthy people.
Timothy B. | Oct 2020
Marc was fabulous throughout the entire process! Went above and beyond!
Alycia H. | Dec 2020
Ease of process; great online/virtual; friendly staff
Meghan B. | Oct 2020
The Guaranteed Rate process of fast and easy.
Tony S. | Dec 2020
SEAMLESS transaction- no problems, great rate, nice people.
Lauren S. | Oct 2020
Pleased with level of communication
Jennifer C. | Dec 2020
Great service, seamless process.
James M. | Dec 2020
Excellent communication and ease of process. User friendly online interface. Friendly and efficient staff
Elizabeth G. | Oct 2020
The process went smoothly. From the initial email to the closing there were no issues and the entire process took 30 days.
Patrick W. | Dec 2020
We had a very smooth & excellent experience.
John Y. | Oct 2020
They were there for me every step of the way. Communication was flawless. They did everything they promised and more. They were the bright light in a stressful move.
Lisa S. | Dec 2020
Excellent communication throughout the process. Couldn't have been easier.
Timothy T. | Oct 2020
Because they were fantastic and helped us get a townhome!
Kathryn Z. | Dec 2020
Excellent customer service; ease of process
Sarah M. | Sep 2020
The response time was SO fast, everyone I talked to so very knowledgable, and I felt like I was in very capable hands. I have had friends go through this process with other companies and it was a pain, but I felt like it was a breeze. I was also given many options for refinancing with explanations for each, so I felt like I received excellent attention and care.
Rebecca M. | Oct 2020
They made the refinance process very easy.
Charles H. | Dec 2020
They were super responsive. Marc and his team were so communicative during the entire process and quick to get back to me.
Colleen F. | Aug 2020
Smooth process - very organized
Samantha C. | Sep 2020
I absolutely love working with Marc Aymard.
Christina S. | Oct 2020
Easy process, great communication, quick answers when we had questions.
Sean M. | Dec 2020
I have used them several times before. Marc is great.
Emilia P. | Aug 2020
Marc Aymard and his team are the best.
Rex C. | Sep 2020
process was easy, quick and done by a knowledgeable staff.
Elizabeth L. | Oct 2020
I was a first time buyer and Marc and his team were very helpful throughout the entire process. Everything was completed in a very timely manner and they always took the time to answer my questions in detail.
Kathryn W. | Nov 2020
Excellent service from start to finish. Very quick refi settlement.
Jeffrey W. | Jan 2021
The team was very patient with me.
Avis M. | Aug 2020
Everyone we worked with throughout the process was very knowledgeable and responsive.
Christopher S. | Sep 2020
Everything was so easy and swiftly addressed!
Sarah M. | Oct 2020
I always enjoy working with Marc. He is very knowledgeable on the VA loan process and I trust his advice.
Nicholas R. | Nov 2020
Marc and everyone else were incredible. They made the process simple, and clear and was always willing to help with all of our questions.
Michael H. | Dec 2020
Guaranteed Rate made the process super easy and transparent. They were very good at communicating what was needed when, and what next steps looked like.
Anastasia M. | Jan 2021
The entire process was highly efficient and very personal. I truly appreciated the combination of automation and great service.
Victoria L. | Aug 2020
Quick and easy! Good communication! I knew what to expect.
Maria W. | Sep 2020
Marc and his team are great. Always available to answer any questions and assist with the process.
Chad A. | Oct 2020
Everything was handled promptly. I was provided very clear instructions throughout the entire process. Arrangements were made so that I didn't have to pay any cash at closing. Overall, it was the fast turnaround of transferring my business that gave me peace of mind.
Michael D. | Nov 2020
Everything about our refinance was smooth and timely.
Michael P. | Dec 2020
Mark Aymard and his team are great! They made it so easy and were always nice and patient.
Dawn M. | Jan 2021
Marc Ayrnard’s responsiveness to my question
Christopher C. | Jul 2020
Marc and his team have taken us through 2 home purchases and a refinance. Flawlessly.
Anjeannette W. | Jul 2020
Marc was very helpful and helped me for a year before we finally pulled the trigger. Also, my first baseball game was at old Comisky Park and I am a White Sox fan
Mark F. | Jul 2020
The process was very smooth and transparent, and everyone was very helpful and knowledgeable.
Kenneth M. | Jul 2020
Marc and team were just superb. Professional, efficient, smart, organized and responsive.
Gerald O. | Jul 2020
I've worked with Marc Aymard before and he's an excellent collaborator. He's responsive, knowledgeable, and very easy to work with.
Matthew W. | Jul 2020
one of the best mortgage closing we've experience.
Jan N. | Jul 2020
I thought their organizational skills, responsiveness, support and knowledge throughout the process were incredible. Marc is amazing
Elisabeth S. | Jun 2020
They were very responsive got everything taken care of very quickly
Michael M. | Jun 2020
They provided great service
Douglas K. | May 2020
Outstanding and friendly service from start to finish. This rings true with our initial home buying process and with our current refinancing.
Mario D. | Jun 2020
They took care of everything
William H. | May 2020
The entire procedure was seamless
Deborah S. | May 2020
Beginning to closing everything was very well done. Submitting documents was easy. Communication was excellent. Customer service pleasant and knowledgeable.
Eduardo R. | May 2020
The process was really easy and so accommodating to our specific needs. Marc Aymard and his entire team are fantastic! Knowledgeable, professional, and friendly. A real classy team!
Kristin C. | Apr 2020
Great support and communication from loan officer and staff.
Donald D. | Apr 2020
Marc is always great to work with. He makes the process stress-free and completely transparent.
Brandy B. | Apr 2020
Marc Aymard and his team were absolutely outstanding. Despite the fact that we were refinancing in the midst of a pandemic and tremendous uncertainty, they managed to provide great peace of mind.
Stephen W. | Apr 2020
Speed, professionalism, fairness
Amy F. | Mar 2020
Absolutely the best...painless, professional. Marc and Company make the process EXTREMELY easy
Joseph G. | Mar 2020
This is the 2nd time using Marc Aymard and his team. I've already recommended them to other people.
Adam F. | Mar 2020
They have been excellent in every way from start to finish.
Peter R. | Feb 2020
They found me a great rate. Everything went smoothly. Marc was fantastic at answering my questions. Everyone was friendly and polite.
Timothy G. | Jan 2020
Very responsive to all questions. Marc Aymard and his team are available by email or phone.
Thomas M. | Dec 2019
Always available and we felt very confident in our lenders expertise.
Megan F. | Oct 2019
Marc Aymard was great to work with and very responsive.
Alexandra H. | Oct 2019
Marc and team very helpful
Monica D. | Oct 2019
Quick, qualified and friendly
Helen B. | Sep 2019
They were extremely responsive and easy to work with.
Christina R. | Sep 2019
Marc Aymard is the best. PERIOD. Patrice, Nathan and his whole team were very responsive as well. The TransferSafe product seemed to work pretty well too.
Christopher T. | August 2019
Marc Aymard and his team (Nathan, Patrice, Caroline, and Michelle) were the best!! The team was very responsive, professional and definitely knew their stuff. They were able to process everything with in my desired timeline and kept me informed every step of the way. Their online portal made submitting documents securely and easy and kept my to-do list in front of me so I knew what I had left to do. Wonderful experience, would definitely use them again!
Melissa P. | June 2019
Marc and his team were extremely kind, patient, and thorough with every part of this loan process. If we ever need another loan, they will be the first we visit.
Christopher B. | May 2019