TestimonialsCustomer testimonials Back to profile
Matt McDevitt was great, very responsive through the whole process. I chose Guaranteed Rate over Rocket Mortgage because I was almost immediately in touch with Matt on the phone that could answer my questions. Rocket Mortgage began taking me through an automated process when I had questions to ask first before moving through the process. Rocket Mortgage then continued to harass me with phone calls, mail, email, even long after I had completed my refinance with Guaranteed Rate until I finally let them know exactly why they did not get my business. Good job Guaranteed Rate and Matt, keep it up.
Sergio I. | July 2019
Matt and team were responsive and provided excellent service which made our home buying process a great experience. Thank you!
Cherie F. | June 2019
Matthew McDevitt was outstanding and extremely responsive. I was shopping around for refinance and talked to 5 other vendors and Matthew’s timely responses made me working with Guaranteed Rate a no brained.
Usman Q. | Aug 2019
Matthew was attentive and available in every step of the process, answering all questions and addressing concerns and issues.
Peter J. | August 2019
Our loan officer was very helpful and responsive, which made the entire process relatively smooth.
Kevin B. | July 2019
Matt and his team are awesome. This is my second loan with Matt and his team. I’ve recommended Guaranteed Rate to co-workers and friends.
Jason S. | July 2019
Mr. McDevitt was very efficient and clear in presenting the options I had, so making decisions was easy. He also made the process of loan approval extremely simple so at each stage of the application, I knew exactly what I needed to do. Amazing experience and highly recommended!!!
Helen C. | July 2019
Matt and his team have been awesome to work with (twice in the last year) and made the whole process stress free and without confusion.
Mark P. | June 2019
Matt and his team were amazing to work with. I was a bit nervous since I am a first time home buyer. and Matt made sure I understood everything and worked to ensure that I closed in 3 weeks! I would recommend him to anyone.
Ben T. | June 2019
Went very smoothly and they accommodated our need to move quickly. Well done by the whole team.
Anthony S. | June 2019
Matt was great. He was available, knowledgeable, friendly and gave us a good deal. Even though I never met him face to face, he gained my trust and respect.
Lior G. | May 2019
Matthew McDevitt was super helpful. He was always willing to answer any questions I had. Diana Foster was also a rock star. She was on top of every aspect on the collection of loan documents. My wife and I are very happy with the process and can have peace knowing that our finances have been managed through this process!
Antonio D. | May 2019
Matthew McDevitt and his team were very nice to work with. Everything went smooth and they answered all of our questions. The website was user friendly, which made things easier for us as well. Definitely very satisfied!
Norma S. | May 2019
Matt Mcdevitt was very helpful and always answered any questions I had. He made the entire process very pleasant. Matt was very knowledgeable and always made sure to keep me updated on the status of the loan. Matt and his team did an excellent job and I appreciate all the hard work they did.
John V. | May 2019
Matt and his team were great. This is my 2nd loan with him.
Samuel C. | April 2019
This is my second time with Guaranteed rate, even I had referred to a friend who closed the loan with Guaranteed rate.
Krushna P. | May 2019
I went through this process as any customer normally do, “shopped around for the best deal” however the way Matt explained everything and walked my wife and I through process and cause of the way he was not asking for the business but looking for our well being made us choose Guaranteed Rate.
Khalid S. | May 2019
Matt McDevitt went out of his way to ensure that we could close the day after we received the clear to close since we had movers scheduled. We really appreciate the personalized service. Thanks again Matt!
Nathaniel R. | April 2019
Matthew spent a lot of time helping me make the best decisions on this Refi. I also think the online process is 2nd to none!
Jon K. | April 2019
Myself, my wife, and my buying agent were all very impressed with the responsiveness, knowledge, and professionalism of every one of the members of the Guaranteed Rate team that we worked with. My buying agent was particularly impressed by the GR team's responsiveness to requests and questions. We have already recommended GR to others and will continue to recommend GR to anyone who is looking to buy a home or refinance their mortgage. Thank you very much for making the process as fast and smooth as possible.
Thomas S. | April 2019
Matt was great and walked me through every part of the underwriting process. He made himself available 24/7.
Brett B. | April 2019
Every single person we have worked with at Guaranteed Rate was top notch! The diligence and professionalism displayed by Matthew McDevitt and his team was exceptional! Thank you for making the process seamless and answering all of our questions promptly!
Kimberly G. | March 2019
Matt was very responsive and professional. I would (and will be) recommending him to other
Andrew B. | March 2019
Matt was very responsive amd professional. I would (and will be) recommending him to other
Andrew B. | March 2019
Matt, Diana and Mariah were great to work with. The process was very easy. The closing officer was very nice and informative too. Thank you so much!
Michael P. | March 2019
My wife and I are super thankful that we were lucky enough to work with Matt McDevitt and his team on our home loan. They answered every question we had, and there were a TON of them, as this was our first home purchase. The rates we got were fair and transparent, and we felt that our best interests were taken care of at all times. HIGHLY RECOMMENDED!
Jamie S. | March 2019
Guaranteed Rate was very helpful and made it easy for me to work through the whole loan process.
Dolores S. | February 2019
The Team did a fantastic job!! Kudos to all!! GRI is awesome!! Not only Did they insure I was up to date with everything, they were all very professional and made me feel comfortable through the whole process! Thank you Matthew, Emily, Tammie and Vanessa! I love GRI!!!
Carmen L. | February 2019
Matt Mcdevitt, Tammie Douglass, Emily Smoucha, and Vanessa Harrison are a solid team! They were responsive to my emails. My loan was moved quickly through contract changes from one home to another and was quickly moved to underwriting. The process started to stall some at underwriting but I believe that to be normal as conditions have to be worked out to get the clear to close. I received emails on weekends and after hours from the team and this tells me that they are all hard working and dedicated people. The loan terms and fees were laid out clearly and didn't differ from the original loan estimate. We closed in less than 30 days! I appreciate everyone involved in helping make our dream a reality.
Fonya H. | February 2019
Loan officer Matthew McDevitt was great at not only explain your loan but helping understand the difference before your offer and other officers.
Mutty S. | January 2019
I had good experience specially dealing with Vanessa and Emily even though it took l a while to get the loan they both kept me informed where we were in the process.
Niall H. | January 2019
Matthew McDevitt is the best loan agent ever! He helps me feel confident in the loan process and comfortable with my rate. Emily Smoucha was always there to assist with anything I needed throughout the whole process. Anna Vuong got my loan into underwriting extremely fast and was very helpful. Last but not least, Vanessa Harrison, the best in the business! She made me feel like her only client. She cares for her clients like they are family and works extremely hard. She eased my mind during panic moments and pushed hard to keep my loan moving at a fast pace. She got my loan to close on time even when my value came in low, and the sellers were slow to reply. This team, this team is the dream team! They all deserve an extra bonus or at least a free Starbucks coffee for all their hard work on my loan! Thanks for all your hard work and time that you put into helping me get our first dream home!!!! You guys rock!!! My husband and I are ecstatic!!!!! We love GR!!!!!!!!
Tammie D. | January 2019
Matt and his team were very communicative and ready to answer all questions. They were also good at explaining things simply and in detail. I suppose buying a house is always a headache, but Matt and his team made it feel less like a struggle or an uphill battle.
Stephanie S. | December 2018
Thank you, Matt McDevitt! You and your team have made a less than fun process proceed smoothly with a minimum of discomfort. It’s been a pleasure working with you to purchase our new home. Thank you!
Lanny S. | November 2018
Working for Walgreens and having a savings partnership with Guaranteed Rate made the refinance idea a little easier to pursue. After talking with Mike, he made the entire process and experienced a total win-win for us. Can’t say enough but from start to finish, Guaranteed Rate is worth considering, or you might be sorry you didn’t give them a chance. Thanks Guaranteed Rate! (Go White Sox!)
Mark P. | November 2018
They got the closing done in 12 days and worked well with both realtors. They were fast to respond and explained everything I had a question about.
Jeffrey H. | August 2018
I was somewhat skeptical to move forward with an online mortgage company where I wasn’t ever going to meet anyone face to face. Matt was very reassuring in our first conversations, and I couldn’t be happier with the results of working with Guaranteed Rate. The team communicated and worked together so well. They got my loan accomplished ahead of schedule and exceeded my expectations in every way. Guaranteed Rate got me the best rate out of everyone I talked to, and they delivered on everything with the utmost professionalism. I highly recommend Matt and his team to everyone!
Peter P. | November 2018
I used Guaranteed Rate for the original purchase of my home and now for the refinance of my primary home. In both cases I was very satisfied; however my recent experience was so exceptional. Uploading documents made the process seamless. Matt McDevitt, Emily Smoucha, and Tammie Douglass make a great team and were always prompt in following up and clearly communicated each step of the way. If I didn’t know any better, I’d think the three of them were running the company. Hands down the best experience I’ve ever had with a mortgage company.
Juvenal E. | November 2018
Far exceeded my expectations, made very efficient and easy to understand. Great job Matt!
Benjamin W. | July 2018
Matt and his team were amazing! Communication was always clear, and the process was easy. Highly recommend Matt and his team of professionals!
Kristen G. | November 2018
Matt, Emily, and Vanessa were very easy to work with, and the process was painless. Thanks
Karen M. | November 2018
Matt tried several different ways to make the loan work for me, and I really appreciate his persistence and willingness to continue searching for ways to get my family in the home of our dreams.
Christopher C. | November 2018
The team assigned to me worked seamlessly together. They were so responsive to my needs, worked with my timeline and were extremely patient working with me. This was by far the smoothest mortgage process I have been through.
Angela M. | October 2018
Matthew McDevitt and his group were very professional, answered all my questions and made the way to get the documentation smooth. Working with them was great.
Luciano D., October 2018
Matthew and his team were great to work with from the start. They always had quick answers to my questions, and I felt like they cared. I would definitely recommend Guaranteed Rate to a friend.
David C., October 2018
From the very beginning everyone was helpful, friendly, and easy to work with. We had issues getting a refinance through multiple other companies even though we have great credit and no payment issues. Everyone at Guaranteed Rate gave us the time and respect to help us! We will definitely use them for any other mortgages we may need and recommend them to everyone we know. They even made closing easy by having someone meet us while on vacation! Thank you so much for allowing us to work with you
Renee D. | October 2018
Matt and his team made my closing the easiest I’ve ever had! Always quick to reply and always on the ball! Really amazing.
Kim T. | September, 2018
Thanks for another smooth transaction!!!!
Roberto S. | September 2018
Matthew and his team have processed several loans on behalf of my husband and me. He and his team are always timely, expeditious, and thorough. Communication is effective and succinct and the team endeavors to make the process as seamless as possible. We will continue to come back to Guaranteed Rate because of the high level of personal service Matt and his team deliver. Thanks, Matt!
Gregory M., August 2018
Matt has a great team. Thanks for all your hard work!
John L. - August | 2018
The best in business as always
Bashar A. - August | 2018
The service was great, the online capabilities really convenient, and everyone was really helpful.
Paul M. | August 2018
The process was so easy! Technology made getting documents to you such a breeze and I am no tech guru! Communication throughout the process was great. Just a great experience and made the stress of buying dissipate.
Vicki D. | August 2018
Great company to work with. Made it so easy to arrange our mortgage. The team that handled everything was awesome especially Tammie, Vanessa, and Emily.
Cody H. - July | 2018
Matt and his team were exceptional- well done.
Michael R. | June 2018
Matt and his team were exceptional- well done.
Michael R. | June 2018
I have used you twice already. Matt and his team did an excellent job, getting our everything done in time for closing. I have used Matt for both loans.
Joseph B. | June 2018
Thank you everyone! Great team we worked with.
Warren B. | July 2018
Excellent service by Matt and his whole team!
Matthew L. | July 2018
EVERYTHING was amazing! The best in business for sure!
Bashar A. | June 2018
Very thorough. Easy to exchange information securely. Was able to do work on my time, rather than making appointment, and having to have everything ready at a milestone. Very friendly and efficient support via email and phone.
Sandeep M. | June 2018
Everyone was very helpful.
Andrew S. | June 2018
Everyone who worked on the loan was unbelievably helpful. Matthew McDevitt walked us through all potential options to find the best loan for our situation. The loan process went smoothly due to the knowledge and communication from Emily Smoucha, Tammie Douglass, and Vanessa Harrison. They were able to review all my documentation and meet our aggressive timelines. When the seller's pushed out our closing date, the team jumped in to make sure we were able to keep everything on track. We could not be happier with the service provided and would ABSOLUTELY recommend Guaranteed Rate and Matthew's team to friends and family.
Matthew N. - June | 2018
I LOVE GUARANTEED RATE!!
Elizabeth T. | May 2018
Matt did such an excellent job helping us get pre-approved for a home loan. Then with his recommendation we found an amazing realtor who found our dream home. Thank you to Matt and the entire team for making our home-buying experience so easy and wonderful!
Joshua W. | May 2018
I would like to say thank you to Matthew and his team. You guys really helped us out a lot and everything was smooth. Thank you for helping us obtain our first home.
Jose R. - May | 2018
Guaranteed Rate, Matt McDevitt, Emily, and Vanessa were fantastic. I was offered the best rate and the lowest expenses from the beginning. I had other lenders warning me about Guaranteed Rate and offering to beat your numbers if I would send them your loan estimate. I could have saved a few dollars but I'm not built that way. You offered the best overall numbers along with great service and I appreciate what you do. Thank you.
James M. | May 2018
This process was simple and straight-forward. Unlike other lenders we were not continually asked to provide the same documentation repeatedly. We were very happy with how quickly and easily the loan took from start to finish. The loan officer Matthew was available when needed, but not overbearing. We had a previous poor experience with a lender that made numerous promises, even in writing, and then as closing approached changed the deal in dramatic fashion, which caused us to eventually decide not to move forward. This deal happened faster than anticipated with literally no hang-ups. We would totally recommend Guaranteed Rate. To those that question using an online lender, several trusted sources pointed us in this direction, but in fairness we considered that we don't really personally know our local banker either and lack of face-to-face interaction does not stop all types of business we take part in daily. We hope to never move again, but when we are ready to refinance we will start with Guaranteed Rate.
Shannon M. Kennesaw, GA | FEB. 2018
I never thought I'd own my own home, so when Matthew McDevit called me back right away after applying saying I was approved I didn't believe it. Within 30 minutes I had prequalification letter. Everything was streamlined and made easy. I thought the process would be a nightmare but it was easy the whole way through. I can't say enough good things about Matthew and his entire team. They made the process easy and were there for me every step of the way. Quick to reply and answer any questions I had. They never made me feel like I bothered and that I was the only loan they were working on. I was so nervous up till the moment I got my keys. They made the process easy and helped calm the nerves more than I could have imagined. Thank you so much for making this an easy process. Everyone involved in the process was awesome and I can’t thank them enough for helping me get my first home. I will forever be grateful to the entire team.
Felix R. - Fresno, CA | Feb 2018
This is the second time I have used Guaranteed Rate for a mortgage refinance and both have been exceptionally positive experiences! Matthew McDevitt and his team were very professional and knowledgeable throughout the entire process! Vanessa Harrison and Tammie Douglass were really great to work with and they answered all my questions quickly and accurately! Their customer service skills were terrific! I found the entire transaction to be very smooth and efficient. In fact I can't believe how fast it moved along! WELL DONE Guaranteed Rate and Thank You!!!!!!
Stephen L. - Yorkville, IL | APR 2017
This was the most painless process that I could have imagined! The paperwork was easy to complete online and throughout the process everyone was so friendly and responsive at all times! And Guaranteed Rate gave us the best rate, by far! We would definitely use them again AND recommend them!
Trent H. - Tucsan, AZ | MAR 2017
Matt and the entire team were absolutely awesome! Great communication and timeliness. Very thorough in answering our questions and leading us through each step of the process. Obtaining a loan through Guaranteed Rate was an extremely painless process.
Mike H. - Sammamish, WA | MAR 2017
Matt contacted me within minutes of me filling out an online information request form. From there, he and I had a phone call to go over questions I had and available loans. The entire process was simple and Matt (and his team) were very responsive to questions and in letting me know anything outstanding still required for the loan. I could not ask for better service in obtaining a much better loan than we did have. A++++ to Matt and team!
Matt F. - Ortonville, MI | FEB 2017
Matt McDevitt and his team (Vanessa Harrison, Tammie Douglass, and CJ Gutsmiedl) were absolutely fantastic and extremely helpful throughout every step of the process. We greatly appreciate all of the effort on their part. They definitely went above and beyond to help us achieve our dream of owning our home!!
Randy G. - Davidson, NC | FEB 2017
Matthew McDevitt and his whole team were fantastic from beginning to end of the loan process. I am very grateful for their attentiveness, professionalism, and knowledge. I will recommend Guaranteed Rate to friends and family and look forward to working with you in the future.
Terry L. - Brookfield, IL | JAN 2017
Matthew McDevitt and his team were outstanding all through the loan process. Matthew and team provided outstanding customer service and were a total pleasure to work with. I will definitely use Guaranteed Rate for future business and also highly recommend them to colleagues, family, and friends.
Ronald F. - Fresh Meadows, NY | JAN 2017
This is my second cash out refinance in the past couple of years. I checked both times with several lenders and still went with Guaranteed Rate because Matt is a fantastic loan officer and great source of information.
Everett R. - Eau Claire, WI | NOV 2016
Our entire loan team was superb. They were responsive, pleasant, and a delight to work with. Our loan officer gave us excellent advice about interest rates / credit market conditions that helped us make our decision, get the timing right, and as it turned out -- helped save us a bundle of money. We're so glad to have gotten connected with Matt McDevitt, Tammie Douglass, Vanessa Harrison, and Guaranteed Rate! A fantastic experience. Great product, great pricing, outstanding customer service. We are super grateful to have had such an amazing experience and will definitely be recommending Matt and GR to everyone / anyone we know that might be in the market for a mortgage.
Gabriel and Jessica S. - Cupertino, CA | NOV 2016
Answered all our questions, explained the whole process from start to end. Matthew was are mortgage representative. It was smooth, easy and NO Stress at all.
Allan B. - Arlington, WA | OCT 2016
Mathew and his entire team were very professional and easy to contact when ever we needed a question answered.
Mark M. - Manteca, CA | OCT 2016
We cannot say enough about our positive experience with our loan officer Matt McDevitt and his team! Top notch!! Our inquiries were always responded to quickly and professionally. The loan refinance process was communicated clearly and executed flawlessly. We would not hesitate to use or recommend Guaranteed Rate. Again, we cannot thank Matt and his team enough for the experience and service we received from Guaranteed Rate!!!
Ann S. - Aurora, IL | OCT 2016
Matt and his team were awesome ! Matt helped us understand the process through out the process. Vanessa and Mike were very helpful, and kept us updated on what was required and the next steps
Anand R. - Cupertino, CA | Sept. 2016
Every person I encountered through the loan process was a true professional. All my questions were answered expeditiously and the online application straightforward.
Donna W. - North Las Vegas, NV | AUG 2016
The process from beginning to end was smooth and easy to follow. The entire team did a fantastic job and was spot on with their communication and diligence. I appreciate the entire team very much. Thank you for a great experience.
Jeremy T. - Lubbock, TX | AUG 2016
Every single team member went above and beyond, making the refinancing process as painless as possible. I loved that I could submit much of my documentation online.
Vahe H. - Lowell, MA | Aug 2016
Matt and the team were great to work with. They made the process quick and painless. Very glad I chose to work with Guaranteed Rate for my refinance.
Gary B. - Conroe, TX | AUG 2016
Matthew McDevitt was one of the most organized and knowledgeable and prompt people I have ever had the pleasure of dealing with!!!! He made sure from start to finish that everything was done correctly and timely. I would continue to deal with him in the future!!
Marybeth B. - Kewaskum, WI | JUL 2016
Matt and his team did an amazing job! As a first time home buyer they were incredibly helpful in answering all of my questions and responding to emails in a timely manner! I would highly recommend them in the future!
Brittny M. - Gurnee, IL| JUL 2016
Matt and his team are exceptionally professional and courteous. I will recommend them every time, it's a great experience.
Dan J. -Raleigh, NC| JUL 2016
Matt M and team were well coordinated, and pro-active. They were respectful at every turn. More than glad to recommend all.
Terry M. -Ocala, FL | JUL 2016
Just yesterday I recommended Matt McDevitt and his team to a co-worker looking at refinancing his loan. Any chance I get I recommend Guaranteed Rate and share the good stories I have of working with Matt and his team. Home closings are not enjoyable experiences and hiccups occur and yet I am always confident that whether it be a timing issue or additional work needed, the team is always responsive and available which is greatly appreciated.
Derek H. -Charlotte, TX| JUL 2016
The process was fast and easy, and the guidance I received was priceless. Thank you Guaranteed Rate!
Chris T. -Garland, TX| JUN 2016
Matt and his team were great and worked through my vacation and still got done by the planned dates. It was pleasant working with the team.
Nambi I. -Mount Alamo, CA | JUN 2016
Matt and his team were extremely responsive at all times throughout the process and explained any questions I had immediately. This was my first time through the process and it was smooth thanks to Matt and his team. I would highly recommend Guaranteed Rate to all my friends and colleagues.
Robert C. -Mount Prospect, IL | JUN 2016
Matthew McDevitt was our loan officer and all along he guided us well and explained the whole process in detail. I would like also thank his teams who helped us in documentations.
Mudassar A. - Brooklyn, NY | JUN 2016
I was nervous because I have never bought a house before. Everyone was very easy to work with and they answered all of my questions!
Katie J. - Forney, TX | May 2016
We are extremely happy with the way Matt and team processed our refinancing requirement. Our situation was very unique because my wife was traveling abroad while we locked our rate. However Matt suggested to me a very educated and practical solution to close the loan within the locking period. That gave me the confidence to work with Guaranteed Rate while other lenders were trying me to sign up with them without providing a legitimate solution in a scenario when one of the spouses are not in the united states while locking the rate. We appreciate the service offered by Matt and his staff and will look to contact them for our future needs.
Muhammed P.- San Diego, CA | APR 2016
I am very happy. We ended up saving quite a bit of money over the broker we had previously. Interest rates were great and I love that I was given a discount on fees through work. Matt and his team did a great job and made sure that we closed on time.
Jamie E. - Cedar Park, TX | APR 2016
Matt's team did a great job!
Ryan A. - Waterford,TX | APR 2016
The service was excellent, everyone I worked with or spoke to were extremely helpful. I am a widow and was hesitate to take on this loan refinance but working with Guaranteed Rate took the overwhelming feeling away. I am happy that I chose Guaranteed Rate! Thank you.
Theresa M.- North Tonawanda, NY | MAR 2016
Amazing service! Made the home buying process easy.
Kevin R.- Newburgh, IN | MAR 2016
Great quality of service from the whole team lead by Matt. I wouldn't expect nothing less in my future business with Guaranteed Rate in the near future.
Lavoice E.- Ashland, WI | APR 2016
Matt McDevitt did an excellent job and was always there to answer questions. This was important for a first time home buyer.
Jordan H.- Chicago, IL | APR 2016
Very simple process and accommodated a last minute closing location change; only feedback - be proactive about upcoming items. Great job - I am in digital consulting and talk about guaranteed rate all the time!
Bethany S.- Chicago, IL | MAR 2016
Matt is fantastic. He helped me with the original loan and now saved us a lot of money with this refinance. I won't get any mortgage without first talking to him.
Fabio A.- Alexander, NC | MAR 2016
Matt and his team were awesome to work with. The entire team was professional and responsive. I would most definitely use Matt and his team again.
Jason S.- Highland, CA | MAR 2016
Matt and his team were super easy to work with. Lots of communication back and forth. The entire process was easier than I expected. Responses to my questions were always promptly answered by Matt and his team. I'm not sure doing a mortgage refi could get any easier!
Lauren S. -Noblesville, IN | MAR 2016
Matt and his team were super responsive and kept me informed the during the entire process. I was amazed at how easy the loan process was. The stress of buying a home was dramatically reduced. Thank you!
Karen N. - Nacogdoc,TX | FEB 2016
Matt and his team were very responsive and helped me with all the details I needed to close. Thanks for all the help.
Sridhar V. - Austin, TX | DEC 2015
This is the 2nd time we have used Guaranteed Rate in the last 6 months and have recommended them to at least one person who also completed a refinance. Matt McDevitt and his team were excellent again and I will continue to recommend Guaranteed Rate in the future.
Gregg M. -Natick, MA | DEC 2015
If I tried to find constructive criticism of the process I would come up empty. Matt and team are the best, a true team of all-stars and industry experts. Each of them played a pivotal role in making the experience uniquely smooth, friendly, and they did it all on-time. Great experience, I'm very satisfied!
Derek H. -Charlotte, NC | MAR 2016
Matt did a great job keeping me informed along the way
Charles F.– Mokena, IL | JULY 2015
Matt was very helpful
David C.– Sherrills Ford ,NC | JULY 2015
“Matt McDevitt was an incredible communicator, calling me at many different hours and keeping me informed. The guy never sleeps!!”
William D. - Grovetown, GA | July 2015
“Overall, I was very happy with the experience. The Mortgage Team (Matt, Josh & Ashley) were very responsive. A few small bumps with underwriting at the end, but nothing unexpected or unusual and the team was proactive about reaching out and setting expectations.”
Bethany S. - Chicago, IL | July 2015
“Everything from initially entering my information online (getting started) to working with the loan officer and his team to the closing went by incredibly smoothly and quickly. I was surprised that the whole process went as effortlessly as it did.”
Georgos K. – Chicago, IL | July 2015
Matt was a pleasure to work with. He and his team hit the ball out of the park. Also, the interactive systems were very efficient.
Michael H. – Chicago, IL | July 2015
“Matt and his team handled my refinance with great customer care. They updated me throughout each process and followed up quickly upon any question or voice message.”
Daniel S. – Riverwoods, IL | Feb. 2015
“Matt and his entire team were fantastic. They exceeded my expectations. GR made things simple, with great people, process , technology and a sense of urgency. They really delivered. The mortgage process is more than the rate - it's getting it done.”
Stephen R. – Glen Ellyn, IL | Jul. 2015
“The most accommodating team that I have ever experience. Thank you!”
Lavoice E. - Ashland, Wi | July 2015
Matt McDevitt and his team are rock stars. Highly responsive and great group of communicators. They make you feel relaxed during what is a relatively stressful process as you proceed through underwriting and manage significant document requests.
Jeffrey E. – Newport Beach, CA | Feb. 2015
Matt was a pleasure to work with. Answered all my questions right away. Great attitude!
Greg A. – Oxnard, CA | Feb. 2015
Through out the whole process, Matt McDevitt, exceeded all my expectations. Very Knowledgeable, Professional and easy to work with. He has the ability to keep things very timely and on schedule without being pushy. He had a genuine interest in helping me be successful towards my goals and I did not feel like just another client.
William K. -- Rolling Meadows, IL 11/17/2014
Matt was great to work with! He made the experience seem much easier than it was. We got the best rate of the 3 lenders while we were shopping around. I would highly recommend him!
Sarah F. -- Durham, NC. 9/30/2014
"Matt and his team were wonderful to work with! He is a "can do" and "will do" loan officer who regarded my loan as his and made sure everything was explained well. No detail escaped him and he kept tabs on everything in a very organized way. Right from the start he tried really hard to make me feel comfortable. I felt that he was on my side and always took care of everything to get the loan completed!"
Vanessa L. -- San Diego, CA -- 9/2014
“Matt was great! He explained things well, was patient when I didn't understand, and was always available. He made follow up calls and reminder calls when needed. I did not experience any delays throughout my process!”
Kathryn F. – Brown Deer, WI – 8/2014
“Matt McDevitt was outstanding, as was his team. They kept the line of communication open throughout the entire process. Thank you all!”
Karen B. – Amesbury, MA – 5/2014
I am pleased to say that once again, Matt, Ashley, Colleen, Norma and others provided me with top-notch customer service and a very rewarding experience. I cannot say enough how at the top of their industry this group operates. Having worked with other providers, I am happy to have found a group within this great company that is able to deliver on the needs of their customers. Always appreciated and will do business again.
Derek H. -- Charlotte, NC 3/6/2014
“Matt was amazing. He communicated the process from beginning to end and he promptly replied to any and all questions, day and night. Guaranteed Rate is your one stop shop for a mortgage. The staff were top-notch in every department. I absolutely enjoyed working with Matt and his whole team!”
Kimberly J. -- Naperville, IL – 3/2014
“Overall, my experience with Guaranteed Rate was great! Matt McDevitt was especially good to work with. He was able to turn around my loan in a short timeframe and we could not be happier!”
Nathaniel R. – Chicago, IL – 2/2014
"Phenomenal customer service! Friendly, responsive,and highly recommended!"
Noah M. -- Wonder Lake, IL. -- 12/2013
"Matt was extremely responsive and proved to the local realtors that even though he was in another state he could still deliver! Thanks a bunch Matt (and team)!"
Donald G. -- Portsmouth, VA. -- 1/2014
"Matt was so extremely helpful. He made everything so simple and because of that we will recommend Guaranteed Rate to everyone we know!"
Christopher H. -- Romeoville, IL -- 1/2014
"I have gotten loans in the past and never had such a seamless process. It was the lowest level of stress of any home closing and things flowed together very nicely. Matthew McDevitt, Ashley Kasa and Sandra Sinigaglia should all receive special recognition for their exceptional work. They were extremely responsive, professional should be commended for their great service. Matthew McDevitt has to be one of the best you have! I will will spread the word as the opportunity presents itself and I will be using you guys again in the future personally."
Derek H. -- Charlotte, NC. -- 10/2013
"Matt McDevitt was great."
Craig W. --- Superior, CO. --- 7/2013
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