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Easy process, like the online verification and providing paperwork through uploads. Michael was easy to contact and replied fast to any questions.
Martine A. | July 2019
Michael Suffoletto was always available and responsive to all of our questions and concerns. He and his staff were accommodating, kind and patient. They made the refinancing process a breeze! We are extremely grateful to the entire team. We will continue to refer our friends and family to guaranteed rate for their financing needs. Thank you!!
Diana C. | July 2019
After getting turned down by other lenders on the first phone call after being asked a few questions regarding my husband owning his own business. Michael from Guaranteed Rate asked a bunch of questions, finding a way getting us approved for our loan. I have no doubt Michael is the reason we have our house.
Nicole E. | June 2019
Very prompt with email questions at all times. Pleasant experience all around for us. Thanks.
John F. | June 2019
I've been using Guaranteed rate for about 10 years - I have never had any issues and everything has always been ' taken care of ' in the most professional manner! Thank you!
Erica M. | March 2019
Many thanks to Michael Suffoletto and his team. We were first time home buyers that encountered what seemed to be a more-protracted-than-usual scenario precipitated by construction delays. We appreciated Michael's empathetic demeanor regarding the situation and the pro-activeness with which he quickly helped us identify our mortgage options at each turn. He was also incredibly responsive, as we were able to connect with him within hours (sometimes minutes!) of reaching out with questions. Showing up to our closing meeting was a nice touch - thank you so much. I hope we will get the chance to work together again in the future.
Tafadzwa M. | January 2019
Michael and the team were very helpful in helping my Fiancé and me through the whole process of setting up the loan and the closing. The process was quick, and the team was there every step of the way in making the process easy. The team was also quick to respond to questions right away every time I needed them. I was very happy with this team they were great!
Stavri J. | January 2019
Mike Suffoletto and his team did a fantastic job to get this loan done in record time. The process was as transparent as possible, and we knew where we stood at all phases. I couldn't have asked for a better experience.
Michael G. | January 2019
Mike Suffoletto and Denise Colzano were so easy to work with! They were responsive and professional. I highly recommend Guaranteed rate. Thank you! Tina Griffin
Tina G. | December 2018
The team that worked with me was absolutely Phenomenal. Words can’t describe how great they were, how efficient, and speedily they worked especially with my short time frame to close. They were great in communicating and extremely prompt with answering emails. They were absolutely amazing, and I can’t say thank you enough. The electronic process of uploading and signing documents was an easy process and made things less stressful.
Isabelle J. | November 2018
Michael and his team were incredible during the purchase of our home. Michael was very knowledgeable and was consistently available for all questions we had. We felt so supported during the entire process. The market is really tough right now, but he made this process so easy! I would absolutely recommend him and his team to all of my friends and family!
Diana C., October 2018
Michael Suffoletto and his team did an excellent job !!
Patrick C. | October 2018
The communication was very good and Michael made the process painless.
John C. | October 2018
Mike Suffoletto was my loan officer, he was fantastic from start to finish, even with my daily emails and questions. I could not be happier with the entire transaction.
Kevin S. - September | 2018
Great work by Mike Suffoletto and team!
Simo G. | September 2018
Mike Suffoletto and his team were awesome to work with. As a first time home buyer I heard a lot of daunting stories about the financing process and I didn't experience any of them working with Mike and his team. He made us feel very comfortable through the whole process and was understanding of our situation as first time home buyers, answered any questions we had and did so to our satisfaction. He was also very available to us and easy to get in touch with. Would 100% recommend him to anyone.
Meredith I. - August | 2018
A special thanks to Mike and his team for working so well and completing my loan needs!
Alan R. | August 2018
The process of obtaining the loan is clear and the communication was prompt! Everyone was on top of their scope and knew what they needed from us to move the process forward. We had a pleasant experience throughout the process! Michael was very understanding and answered our questions quickly after he listened carefully to them! Thanks Michael for the help in understanding the type of loan appropriate for us! I would work and recommend my friends and family for your services.
Stephen G. | July 2018
Michael was a great professional to work with. He had very helpful suggestions. Thanks!
April C. | June 2018
The preapproval and approval process was smooth. All the questions that I had were answered expertly and in good time.
Jesse K. - May | 2018
Michael Suffoletto was amazing to work with and definitely took the time to explain or help us with any step of the process. Mike was quick to respond and truly made you feel like you were his number one client. Mike made my experience great.
Nader H. | April 2018
Mike Suffoletto and his team were incredible! As a first time homebuyer, I probably couldn't have been more nervous and had a ton of questions about everything. Mike, Tracy, and David were there every step of the way to provide the information and guidance I needed to make the right loan choice for my family. I can't thank them enough!
Patrick M. | January 2018
Our housing search lasted several years, through several different towns, price ranges, bidding wars and unaccepted offers. Our loan officer was great about providing many different scenarios and options throughout the process. Once we finally found a home, he kept close tabs on the account and we were able to push everything through quickly and close earlier than expected - great news since winter was coming and we needed to replace the heating system!
Amy C. | November 2017
It has been great pleasure again to work this awesome team. They were very patient and kept me in the loop during the loan process. I was going through something in my personal life, and this team was very responsive to my situation.
Lisa L. | November 2017
I think that Mike and his team did a great job. They answered all our questions...and we had a lot of questions. This was a much easier process than the last time we purchased a home. They helped make our dream come true. Thanks!
Todd S. | October 2017
Mike Suffoletto and his team are the best. Mike put everything into perspective and communicated with us throughout the process. Thank you, Mike!
Jason M. | August 2017
Mike and his team were awesome and worked to help us get our dream home. Thank you.
Kirk S. | January 2017
Mike and Amy were very patient with us. They answered all our calls and emails in a timely manner (and we had many questions). We had an unusually long "new build," and they were great every step of the way!
Victor H. | January 2017
Michael Suffoletto was always there for me, from when I initially took out my first mortgage until refinancing for the second time. He took the time to explain everything and answer all the questions that I had throughout the process. I think of him as being very trustworthy and knowledgeable. You know you're in good hands with Mike!
Lisa A. | February 2017
Michael Suffoletto and his team (particularly Tracy Pepin) were extraordinary. Michael came up with a plan for us to improve our credit, was knowledgeable in many areas, and was just all-around awesome to work with. Tracy was extremely helpful, as well. I cannot say enough about this team.
Mark C. | June 2017
Thank you for being so courteous and walking me through the process. I told all my friends about Guaranteed Rate. You were incredibly helpful, and I would not think of using anybody else for my next purchase. Michael, David, Tracy, and anyone I may have forgotten - Thank you so much!
Amal C. | June 2017
Michael and his team were excellent. They put my mind at ease throughout this process.
Kerry-Ann H. | June 2017
Mike Suffoletto and his team were great! They communicated everything and worked with us along the way.
Mark W. | July 2017
Mike went above and beyond to get this mortgage completed in spite of some last minute challenges associated with the loan. He came through for us, and we're very grateful for the hard work from him and the rest of the team at Guaranteed Rate.
Jason A. | July 2017
Mike Suffoletto and his team were responsive to my needs. I had an atypical situation, and they were flexible and responsive enough to make it work, even given severe time constraints. The rates were also good.
Peter G. | July 2017
The staff were really professional and nice during this long process. They truly put clients first and helped us handle the unexpected situations. They're very responsive, especially when things aren't going smoothly or clients need extra guidance on things. Michael Suffoletto's team takes great care of every detail for client, especially the inexperienced ones.
Chen Y. | August 2017
This is our third time working with Mike Suffoletto, and he is the best! He guided us through a complex process with thoughtful advice and wisdom. We would work with Mike again should the need arise.
Brian S. - Acton, MA | Jan. 2016
Michael Suffoletto was nothing short of professional throughout the entire process. I can't thank him enough for all his hard work and dedication on our loan!
Thaddeus R. – Amesbury, MA | AUG 2015
Mike did a great job. From our initial conversation and throughout the whole process I was very pleased with his expertise and it certainly made the whole process a lot easier!
Elan S. – Haverhill, MA | Mar. 2015
Mike Suffoletto is very pleasant, helpful and professional. He responds in a timely fashion and is great in explaining everything prior to closing and advising on what needs to be done on my behalf.
Lisa A. – Andover, MA | Feb. 2015
Mike Suffoletto was incredible to work with. He was prompt with his responses, and made the process a lot easier than our first home buying experience.
Christopher C. – JAMAICA PLAIN, MA | Dec. 2014
"Michael and his team were great through the process, but I wanted to know more about the status of things and it was my first home buying experience so I had no idea what to expect. Otherwise it was perfect. You guys had the lowest rate and biggest closing credit. I would definitely check your rates if I were to go through this process again. Thanks Guaranteed Rate!"
Teresa E. -- Wellesley, MA. -- 8/ 2013
Hey check out this incredible review from Richard about Mike! “Mike Suffoletto along with his entire team went above and beyond getting us the best rate on our refinance along with a quick closing. Even with Christmas and New Year’s holidays, we still closed on 1/2/13. Mike thanks for all your help!” https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg/
Richard L. -- Salisbury, MA -- 12/2012
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