What people are saying... What people are saying... Back to profile
The staff is so helpful in setting up the mortgage and they really know how to take care of anxious clients
Susan J. - Chagrin Falls, OH | Apr 2023
Nichole and team at Guaranteed Rate were extremely responsive, helpful, and thorough. Extremely high level of professionalism!
Cecily M. - Cleveland, OH | Jun 2023
Friendly, efficient service.
Rebecca H. - Bedford Heights, OH | Aug 2022
Guaranteed Rate did a good job with initiating our loan.
Krysti E. - Chagrin Falls, OH | Apr 2023
Awesome customer service. Quick responses, even reaching out to me when on vacation. Above and beyond.
Scott S. - Chagrin Falls, OH | Jun 2023
Nicole was AWESOME. She really helped guide us through the process. Additionally the software used to upload documents and understand the progress was extremely user friendly
Ryan H. - Cleveland, OH | Aug 2022
Everyone we worked with was amazing, and special shout-out to Nichole Kruse. We got our loan closed in 19 days total, which was unreal!! Can't say enough good things about working with this team.
Vicente S. - Strongsville, OH | Sep 2022
They were great to work with and made the process extremely easy.
Ross M. - Perry, OH | Mar 2023
From start to finish the process was professional and a breeze.
Cameron B. - Chagrin Falls, OH | Apr 2023
Everything about working with this lender was easy. Nicole was so friendly and personable. She explained everything well and was on top of everything.
Natalie H. - Pittsburgh, PA | Jun 2023
Super friendly and very helpful
Raymond C. - Willowick, OH | Nov 2023