What people are saying... What people are saying... Back to profile
Responsive and easy to work with.
Leif C. | Dec 2020
Ease of information flow. The upload portal makes it easy.
Jeff K. | Dec 2020
Grate rate, low fees, no hassles with excessive document request. Everything went just as Robert Meyers promised.
John M. | Aug 2020
Very easy to work with and happy with the results.
John F. | Nov 2020
GR Team was thorough and detailed. They ensured everything was timely completed. Rob went well beyond to help.
David H. | Dec 2020
If I could have given a higher rating I would... Their are steps through this whole process and I would say that they ( Robert, Jules, Neal ) have surpassed the customer service levels each time I went on to the next step! Customer Service, follow through and deliver of service is a Team effort! All of you walk the talk! 10 star service! Thank You... Bravo
Christopher S. | Aug 2020
Process was smooth. Very easy to upload information requested.
Kathleen C. | Nov 2020
The agent Rob Myers is superb and helped me get a great deal thanks much.
Adam T. | Oct 2020
Excellent communication and follow through from Robert Meyers
James M. | Dec 2020
The process was smooth, my contacts kept me up to date with new information, I knew who to contact and everyone was so friendly!
Christine B. | Sep 2020
Rob and his team are awesome! They work tirelessly to make sure everything works and they let us know about what is happening every step of the way. Thank you for your attention to detail and knowledge!
Brooke C. | Sep 2020
prompt service and staff who are willing always to help
Richard M. | Oct 2020
Super service. Nice people. Easy.
Kathleen D. | Nov 2020
Great service and competitive rates
Joshua L. | Aug 2020
It was the easiest finance/refinance I have ever been through.
James C. | Sep 2020
The refinancing process was smooth and easy. Our representative was very helpful and responsive.
Donna M. | Aug 2020
Rob Myers and his team were great to work with
Alexander H. | Nov 2020
Rob seemed to care about our experience, and made it as easy as possible. He worked all hours of the day for us. No drama, no problems.
Bradley J. | Dec 2020
Excellent service. Rob and his team did a fantastic job.
Jeffrey P. | Oct 2020
Very quick response time and great communication. Also a great rate
Joshua D. | Jul 2020
customer service, timely processing and ease of transactions
Linda S. | Jul 2020
We thought Rob was great to work with. We feel we got a great rate.
Carri N. | Jul 2020
Rob Myers is specifically why we went with Guaranteed Rate and gave such a high rating. He is easy to work with and very knowledgeable.
Adam H. | Jul 2020
Robert was super helpful and the rates were better than anyone else
Ashley K. | Jul 2020
Rob was great to work with
Megan F. | Jul 2020
Rob was awesome...nice man and very helpful in the process...thanks Rob!
Charles J. | Jun 2020
Guaranteed Rate had great customer service, they were easy to work with.
Wendy J. | Jun 2020
Rob Myers is awesome. His friendly professionalism and his attention to detail made this a seamless and even enjoyable process.
J E. | May 2020
Everything went smoothly and good communication.
James C. | May 2020
Excellent customer service, especially from Rob Myers. We were able to refinance our mortgage at a historically low interest rate. The paperwork was straightforward and the closing was easy, despite the challenges of the covid 19 shutdown.
William L. | Apr 2020
The team was knowledgeable, available, and extremely helpful throughout the entire process. The team was the reason our offer was accepted on our dream home!
Joshua T. | Apr 2020
Rob and his team mad with process hassle free and kept me informed in a very prompt manner
Manjinder S. | Apr 2020
Rob Myers provides excellent service.
Avrom K. | Apr 2020
Rob is great - very responsive even late and patient with my questions
Mark H. | Apr 2020
They have the best rates and fees
Christopher M. | Apr 2020
Stellar communication and knowledge of the mortgage process made this a no brainer of a rating. Will certainly recommend to anyone. The E-signing makes it a breeze and the mobile notary saved the closing day!
Andrew R. | Mar 2020
Rib our mortgage guy was always available if we had any questions in our loan
William C. | Mar 2020
Very helpful and thought outside the normal to get the loan done.
Roger S. | Mar 2020
Great communication and responsiveness during the process, excellent rate and low fees
John E. | Mar 2020
Rob Meyers and his team were awesome to work with
Dana W. | Mar 2020
I have used Guaranteed Rate three times now - for purchasing and refinancing. Their lending agents have your best interest in mind and they spend the right amount of time understanding your needs and sourcing the best loan for you. Rob was great!!!
Russell N. | Mar 2020
Rob Myers and his staff are excellent
Richard D. | Mar 2020
Rob went above and beyond to get me the best rate and mortgage package.
Elizabeth M. | Jan 2020
All interactions were very professional. They kept me informed through the entire process. Helped get the correct information needed to close on my loan on a couple of items that were unique to all of us.
Darla S. | Jan 2020
Rob and nick were great to work with. Very responsive, knowledgeable and simple.
Chad W. | Nov 2019
Pretty easy to work with the online tool. Employees were great at email communication; promptly responded to all our questions.
Emily C. | Dec 2019
Rob and nick were great to work with. Very responsive, knowledgeable and simple.
Chad W. | Nov 2019
I've worked with Rob Myers for over 20 years on various home mortgages and refinancing. He is knowledgeable and courteous and knows financing
Tammy M. | Oct 2019
Great service and competitive rates.
Joshua L. | Oct 2019
This is my third transaction with Rob Myers, and the most complicated. He always makes them easy though. Thanks again, Rob!
Nicole W. | Aug 2019
Robert Myer made it very easy complete this process as it is not something the average person does on a regular basis. The daily communications were a life saver not knowing what is going on is the worst when you are going through this. Thanks to Robert and his staff.
Mark B. | July 2019
Our loan request turned out to be fairly complicated. Rob Meyers and his team did a great job of walking us through our options, gathering documents in a timely fashion, and making the process as low-stress and seamless as possible.
William L. | April 2019
The entire team worked extremely hard to make the process of buying a home as easy as possible. The extraordinary customer service made us feel important and that whatever questions we had were all great. Thanks again for helping us to buy this home!
Antonio G. | March 2019
Rob kept us informed through every step of the process, and there was a seamless transition between team members working on different phases of the process. I have worked with other mortgage companies, and this experience was exceptional compared to my past experiences. Thank you!
Joshua L. | March 2019
You will not find a more knowledgeable and hard working loan Company! I had a difficult loan to set up, and Guaranteed Rate had to go over things a few times because the market was or is so tight we had to get preapproved a few times. It was not easy getting me into a home, but you will find this group of people to be very professional and able to get the job done. I feel like they are more family than business associates. They may as well be they know everything about me. There is no one else that I would go to for a loan. I have done business with this group for many years through buying and refinancing. There is no one better or more committed to excellence.
Michael S. | February 2019
It was so painless, and they've very on top of everything. It was so easy to drag and drop files that they requested.
Ashley K. | February 2019
Long-standing appreciation for the work that Rob and his team does. I am a repeat customer of over 15 years.
Mark B. | January 2019
Rob was fantastic to work with. He was responsive and very knowledgeable in what he does. I have already recommended a friend to him!
Yu Chieh F. | November 2018
Michael Langille was Great! He is a total professional and extremely helpful in all respects. Any and all questions were answered in full, and he made this experience as comfortable as it could be. The entire Guaranteed Rate Staff was just fantastic! Both Regina and I are very pleased with how this turned out. If we ever need to refinance or buy a new home, you will be our first call. Thank you very much.
John P. | October 2018
Rob and Michael were more accessible and responsive than any loan officers we've ever worked with. (this is our 10th home purchase over the last 30-years) There was never a time when I needed a question answered or had a concern about the process that they were not back to me within an hour. I wouldn't consider working with these two again... I'D INSIST! Guaranteed Rate came to us on the recommendation of our realtor. As with everything in this process, it was a great one.
David K. | October 2018
Rob was always available to talk with if we had concerns. Robert Myers, great work!
William C. - September | 2018
Rob Myers and the rest of the Guaranteed Rate team were absolutely fantastic. They performed all of their work in an incredibly efficient and timely manner and kept me updated every step of the way through. They were very easy to work with and I would recommend them to anyone needing to obtain a loan.
Phillip T. | September 2018
We had a great experience with Rob and the team. He made it very seamless and turnkey. I was expecting the process to be difficult and he walked me through the entire loan process and made it very straightforward. He also worked hard to come up with the best loan scenario to fit my family's needs. I also really liked your portal that I provided all of my paperwork through. It was easy to follow and deliver the necessarily materials.
Meghan M. - August | 2018
It was really great to work with Robert!
Fidel C. | July 2018