What people are saying... What people are saying... Back to profile
They are terrific in every way.
Timothy D. - Monroe, OH | Aug 2021
Quick closing of loan and numbers as indicated
Gregory S. - Cincinnati, OH | Aug 2021
Very personable, gave precise details on what was required. The staff kept me informed throughout the process.
John M. - Blue Ash, OH | Aug 2021
Prompt answers to all my questions, specific timeline provided to track the progress, very professional, great communication with my realtor and attorney
Teresa A. - Deerfield, IL | Aug 2021
great communication and connection through the process
Amy G. - Orono, MN | Aug 2021
Great, easy, flexible and organized. Made the refinance process simple.
Bradley B. - Cincinnati, OH | Aug 2021
personal service, information distribution and attention to details
Kirk Y. - Atlanta, GA | Aug 2021
Fast, upfront pricing and knowledge staff.
Aleksandr Y. - Cincinnati, OH | Aug 2021
Bryan Rebholz was great to work with. Communication was on point all through the process and the process itself didn’t take long at all.
Nicholas D. - Loveland, OH | Aug 2021
Everyone I worked with was great! They made the process so simple and I felt like my questions were always answered quickly. I really appreciated how hard everyone worked to ensure my house closed on time.
Kaitlyn B. - Cincinnati, OH | Aug 2021
Easy to work with, very nice, and efficient
Cindy R. - Cincinnati, OH | Aug 2021
easy to work with, communication was great, friendly service
Joshua R. - Mason, OH | Aug 2021
We have refinanced a couple times with GR, and each time has been smooth going. I trust Ron Erdemann and his affiliates.
Elizabeth S. - Cincinnati, OH | Aug 2021
Outstanding advice and service from Ron Erdmann and his team, particularly Lauren and Brandie
Michael K. - Cincinnati, OH | Jul 2021
They were very attentive to be, kept me updated and the process seamed to go very smoothly
David K. - Cincinnati, OH | Jun 2021
Ron Erdmann and team is great!
Brandon M. - Cincinnati, OH | Jun 2021
The process was easy and quick. The team we worked with were accessible and always willing to answer any questions.
Carrie L. - Cincinnati, OH | Jun 2021
They met all expectations and were very helpful every step of the way.
Kelan G. - Cincinnati, OH | Jun 2021
they were very responsive to requests at all stages of the process, kept us informed during each step, and gave us a very competitive rate.
Dwight M. - Cincinnati, OH | Jun 2021
I am familiar with the team, they have great communication and follow up on all of my questions, good rate.
Andrew S. - Dayton, OH | Jun 2021
easy process, liked the auto signatures.
Christian M. - Cincinnati, OH | Jun 2021
Prompt follow up. Clear, concise information. Positive attitude. Always available.
Jeremiah B. - Mason, OH | May 2021
Reliability to close and relative ease of the process with Guaranteed Rate
Jason H. - Chicago, IL | May 2021
Ron and the entire Guaranteed Rate team made the entire lending process very simple and explained each step thoroughly. Being a first time home buyer, I was unfamiliar with each step, but walked away extremely satisfied and much more knowledgeable.
Kevin J. - Cincinnati, OH | May 2021
They were responsive, fair, and easy to work with. They made the process less stressful
Sean O. - Cincinnati, OH | May 2021
They were quick to respond and very knowledgeable. Everything went smoothly.
Seth Y. - Cincinnati, OH | May 2021
Overall, it was a great experience. I was not happy that we didn't receive our wiring instructions until Friday at 4:40pm when banks close at 5pm on Friday. We were closing early on Monday morning. So, I ended up in a pretty tough situation with having to get to my bank in person.
Nathan G. - Aledo, TX | May 2021
Excellent customer service.
Richard L. - Cincinnati, OH | May 2021
They went above and beyond to find a solution for us
Amy S. - Pickerington, OH | Apr 2021
Great response time and kept me updated throughout the entire process.
Joseph E. - Arlington Heights, IL | Apr 2021
The Guaranteed Rate team was very responsive.
David S. - Loveland, OH | Apr 2021
Easy to deal with, great rates!
William M. - Helena, AL | Apr 2021
Everyone was knowledgeable and helpful and professional.
Daniel R. - Loveland, OH | Apr 2021
Ron Erdman and his team are the absolute best!!!!!
Thomas G. - Cincinnati, OH | Apr 2021
I have always had good experiences with this company - friendly people and great service. I have already recommended them several times.
Mary K. - Cincinnati, OH | Apr 2021
Great people to work with ... Bryan and Nathan Daniels.
Michael M. - Cary, IL | Apr 2021
Communication, expectation of process, ease of process, genuine
Thomas H. | Mar 2021
So easy to do business with and give great knowledge on the mortgage process.
Brian F. - Cincinnati, OH | Apr 2021
I think the people on my team made the mortgage process very simple and straight forward. They had competitive rates and fees and the whole process was done online or by phone which was very convenient for me.
Jessica R. | Mar 2021
I have used them multiple times and have always had a great experience. Low Rates and Great Service!
Scott O. - Cincinnati, OH | Apr 2021
Very Easy Process and very nice people to work with.
David M. - Cincinnati, OH | Apr 2021
Simple, easy, and fast re-fi!
Jeffrey C. | Mar 2021
Generally very quick replies on questions, regular check-ins on service and process, and good rate.
David H. | Mar 2021
Process was straight forward and easy to work through.
Robert M. | Mar 2021
fast, professional, and excellent customer service
Anna S. | Mar 2021
David and Nathan were awesome! They were very accessible and answered all of my questions thoroughly.
Sandra C. | Mar 2021
The staff was friendly, well-informed, and responsive.
Molly R. | Mar 2021
Your team was fast, efficient, timely communication, and totally professional. A very easy experience.
Clinton B. | Mar 2021
Nothing but great customer service, fast, helpful, and easy!
Darcy I. | Mar 2021
Lowest rate, lowest overall cost (APR), kept in constant communication, easy to securely submit documentation electronically through the portal
Amanda H. | Mar 2021
The exceptional guidance and service of Ron Erdmann and his team.
Denis S. | Mar 2021
We work with Ron and his team and they make things so seamless and simple. We also love the use of technology to aid the process.
Jason F. | Feb 2021
Very responsive and helpful. Process was quick.
James R. | Feb 2021
Very professional and quick responses.
Tanh T. | Feb 2021
Very communicative throughout the whole process. No surprises from a lending standpoint.
Jason R. | Feb 2021
Top notch customer service and my realtor/title company did nothing but rave about your team.
Timothy F. | Feb 2021
They worked very hard to get me a loan that would work for my budget
Diane M. | Feb 2021
They are professional and they are VERY easy to work with - the take the time to explain the entire process to you and they explain it in a way that makes sense! You can tell they care about you! I don''t just feel like a customer.
Anthony A. | Feb 2021
Rob Erdmann and his team are top notch.
Micah B. | Feb 2021
I''m a repeat customer. Easy to work with, get the job done every time.
Trisha C. | Feb 2021
I appreciate the low fees. Jordan and Tina were very professional and helpful.
Amanda P. | Feb 2021
Great service. Expedited our closing for us to meet our needs.
Michael D. | Feb 2021
Great service, great communication!
Scott O. | Feb 2021
GR was able to get me financed and to closing very quickly so that I could move into my new home.
Joseph F. | Feb 2021
Good rates, very dependable service.
John M. | Feb 2021
Everyone was very responsive and helpful. They took the time to walk me through every step of the process and answer my questions.
Kertsze N. | Feb 2021
Everyone was great to work with. We were kept informed of every step along the way.
Tina B. | Feb 2021
Because Ron and his team follow through on what they commit and over-communicate on where things stand.
Andrew B. | Sep 2020
Awesome to work with! They were on top of everything and made purchasing my 1st home seamless!
Ryan E. | Feb 2021
Ron and his team made this process so easy! They communicated with me throughout each step of the process and made things easy to understand.
Brett M. | Sep 2020
Good customer service, attention to detail.
Stephen K. | Sep 2020
This is our second loan through GR. Both times we have shopped around and found the rates and closing costs to be very competitive. Their team is a well oiled machine that is friendly, responsive and accurate. I have never felt stressed about the process. Ron Erdmann's customer service is awesome.
Daniel W. | Sep 2020
It was an efficient process.
Michael R. | Sep 2020
Everything about the process was smooth and professional. And quick!
Mary H. | Dec 2020
Great Service. Ease of doing business
Jeffrey N. | Sep 2020
great customer service and competitive products.
Luke L. | Oct 2020
Very easy and straightforward experience.
Samuel G. | Nov 2020
Great staff, very knowledgeable and easy to work with
Robert P. | Dec 2020
Easy process and staff was available to answer questions
Ana K. | Aug 2020
This is my third refinancing with GR. All have been good experiences and I have been able to get very competitive mortgage rates each time.
Michael S. | Sep 2020
easy to work with and helped get me a great rate
Cody S. | Oct 2020
They were quick to reply to all of my questions, sent me reminders on items they needed from me, and took care of all the details so that our closing went smoothly!
Meagan P. | Nov 2020
The entire Guaranteed Rate team was responsive + patient.
Margaret M. | Dec 2020
They make everything easy!
Megan P. | Aug 2020
I like Ron! =) Ability to compare multiple lenders.
Andrew S. | Sep 2020
Everything was explained well and there were no surprises during the process.
Heather S. | Oct 2020
The process seemed complicated but they made it super easy
Matthew B. | Nov 2020
Speed and the ability to talk to someone
Oliver C. | Dec 2020
I had great experience with the stuff ( David Simon and Lexi Dorothy
Anatolii K. | Jan 2021
Ron and team are very responsive and experts in the field.
Jason P. | Aug 2020
Ron was extremely helpful and collaborative throughout the process. He took the time to answer all of my questions as a first time buyer. He was extremely responsive, even after business hours.
Melanie G. | Sep 2020
Guaranteed Rate makes the mortgage process so easy and ensures everything is completed timely and correctly. Their team is truly the best and I so appreciate all of their help.
Jennifer S. | Oct 2020
Seamless customer experience!
Adam L. | Nov 2020
The loan process was easy and the staff was really helpful
Sumit R. | Dec 2020
VERY EFFICIENT AND DIRECT ON AVAILABLE OPTIONS TO FIT MY SITUATION.
Rick P. | Jan 2021
Despite the type of rate and COVID-related factors, Ron Erdman, Nathan Daniels and their team were able to navigate us through and get us a great rate.
Michael N. | Sep 2020
The whole team was great to work with. I really appreciated the constant communication and willingness to go the extra mile to ensure that I was comfortable throughout the process.
Samuel G. | Nov 2020
They were easy to work with and answered all questions quickly. They also made the entire process very easy.
Kenneth J. | Jan 2021
Easy, efficient, quick service. Very responsive.
Cindrica M. | Aug 2020
The whole process was very smooth and I really appreciated working with Ron and Lauren. Thank you for the great service!
Tiffany D. | Sep 2020
Everything was quick easy and the people were very helpful.
Dennis S. | Nov 2020
Very helpful, knowledgeable and nice.
Katherine L. | Dec 2020
Have a great team and process and are responsive
Doug W. | Jan 2021
very helpful throughout the process
Henry E. | Aug 2020
Ron Erdmann and his team made the entire process totally painless. I have already referred two friends who are considering refinancing.
Peter K. | Sep 2020
The process flowed nicely, and people were kind. I also liked the interest rate and fees.
Joan S. | Oct 2020
Once the closing was scheduled, everything went well.
Michael D. | Nov 2020
Ron Erdmann is fantastic and so is his team.
Patrick S. | Dec 2020
Easy to use and took care of any little snag that came up very quickly. Very accomodating
William H. | Jan 2021
Excellent service and easy to deal with
Neil F. | Aug 2020
Bryan/Nathan/Lauren were always ready to answer any questions we had and kept us informed throughout the entire process.
Jesse T. | Sep 2020
Easy discussion and response time was excellent
Cory K. | Oct 2020
It was an amazing experience from start to finish. All information was presented up front and throughout the process. Everyone was very attentive in reaching out to check in or follow up with anything needed during the process.
Mackenzie H. | Nov 2020
I've always been happy working with Ron Erdmann / Guaranteed Rate
Kiley O. | Dec 2020
Excellent service, straight-forward.
Braden B. | Jan 2021
Prompt service, up to date information, great communication
Benjamin K. | Aug 2020
Kind and reliable customer service. Every single employee we interacted with was knowledgeable and helpful.
Taylor G. | Sep 2020
Good rates, low closing costs. Good convenient closing process.
Mark N. | Oct 2020
Great people and service. Kept me updated on how my loan and closing was going.
Paul R. | Nov 2020
Excellent competitive rate, quick process, good answers to questions.
Richard S. | Dec 2020
Great customer services. Everyone was very knowledgeable and easy to work with.
Hunter G. | Jan 2021
Very smooth process. Always kept us informed.
Ilias S. | Aug 2020
Everything was made easy and we feel we got the best rate possible. Friendliness of those who worked with us as well!
John P. | Oct 2020
Everything was handled well, all of my questions were answered. This was my 2nd experience with the company and both were positive.
Karen M. | Nov 2020
Very thorough and efficient! They made everything seamless and got us a great rate.
Terrence C. | Dec 2020
They give the best rates and customer service.
Timothy H. | Jan 2021
Everyone has been so helpful and kind.
Cris C. | Aug 2020
Quick. Responsive. Helpful.
Kyle R. | Oct 2020
It was simple and a good interest rate.
Dan C. | Nov 2020
They were easy to deal with and the process was easy
Christy M. | Dec 2020
Professionalism, accuracy, accessibility to mortgage officers
Mark C. | Jan 2021
Exceptional service, especially with respect to response times, explanations of complex finance matters, and professionalism. I’ve recommended Ron to at least 3 different families because of it!
William R. | Aug 2020
Ron was excellent! I couldn't have achieved this move without him. In fact, the seller's real estate agent is now using Ron, and the seller's are also considering contacting him for the future.
Jerry L. | Sep 2020
Incredible customer service from the very start!
Brandon R. | Oct 2020
Ron and his team went out of their way to make things happen when I had not yet gotten pre-approval and my dream property had just gone on the market. Communication was consistent and easy throughout the process. I felt like I was in good hands.
Jessica C. | Nov 2020
Smooth process from start to finish. They kept me posted the entire time, and great customer service.
Evan F. | Dec 2020
Everyone was so nice and helpful and the process was easy
Melissa H. | Jan 2021
Great communication and help in a sometimes confusing process.
Tricia C. | Jul 2020
They are very easy to work with and have great individuals that work with you through the entire process
Brennan F. | Jul 2020
Guaranteed Rate has helped me through every step of both my initial mortgage and recent refinance. They were extremely helpful and supportive the whole time!
Allyse S. | Jul 2020
Ron and team always go above and beyond to get my loans done as I grow my business
Will W. | Jul 2020
Wonderful service. Very helpful
Deborah C. | Jul 2020
Professionalism and efficiency
Mark D. | Jul 2020
Enjoy working with Ron, he always answers questions and makes either himself or someone on his team available to help
Salvatore L. | Jul 2020
Very efficent and organized. Great follow up. Made the process run smoothly
Keith Y. | Jul 2020
They were easy to work with.
Brian L. | Jul 2020
Easy to use and communicated well.
Todd H. | Jul 2020
They were super easy to work with and helpful.
Haley L. | Jul 2020
Excellent communication and service through the whole process.
Joel G. | Jun 2020
Ron Erdmann and his team made the entire refinancing process easily manageable and explained everything in great detail. My wife and I felt supported throughout the process and the Guaranteed Rate team was always available by phone or email for questions at any time. Understanding the intricacies of our mortgage and explaining what options we had available allowed us to put our full trust in Ron and his team.
Stephen M. | Jun 2020
Super easy to work with. Always kind and accommodating.
Justin R. | Jun 2020
Ron Erdmann and his team make the impossible possible. They worked a complicated situation on a short timeline to help us close on our dream home. We are so grateful for their expertise and effort. We send everyone we know to Ron.
Alexandra D. | Jun 2020
Process was smooth, team stayed in touch at every step of the process to make sure I had all the documentation available.
Brandon G. | Jun 2020
Great communication and timely response to all questions.
Nicholas G. | Jun 2020
Everyone was great to work with and they responded to emails and questions timely. Got a good rate.
Nicholas D. | Jun 2020
I was satisfied with the process
Thomas L. | Jun 2020
Ron Erdmann and team do a great job.
Daniel M. | Jun 2020
I’m a first time homebuyer and doing a for sale by owner. They were able to guide me through everything I needed to know and got me a great interest rate.
James H. | May 2020
From beginning to end, Ron’s team went above and beyond to make it as simple and painless a process as I could have hoped for.
Farrah M. | Jun 2020
Was happy with the service from start to finish. Ron and his team were great to work with and will definitely be recommending them to friends and family in the future.
Jessica H. | May 2020
Great to work with, lots of communication, low rates.
Ryan V. | May 2020
Excellent working with the Cincinnati branch.
Craig R. | May 2020
Helpful throughout entire refinance process and were able to answer any question in timely manner
Samuel S. | May 2020
Easy, thoughtful and organized!
Nicole D. | Apr 2020
Everything was very easy and I received quick responses
Lindsey A. | May 2020
They make it easy and their people or so friendly and fun to work with.
Brian F. | Apr 2020
Ron and team provides great rates and excellent costumer service.
Kenneth H. | May 2020
Service was great - process was easy.
Michael B. | Apr 2020
Very professional and for things done on time
Charles H. | Apr 2020
Process was painless! Attentive follow up and no surprises
Brian K. | Apr 2020
Ron Erdmann is a great leader and his team follows-up.
Mark H. | Apr 2020
They were friendly, knowledgeable, and transparent with us throughout the process, they provided the best rate, and they were prompt with responses, which helped a lot as first-time home buyers with a lot of questions.
Morgan B. | Apr 2020
Great to work with and excellent communication! The closing specialist even followed our health and safety requests to a T. So refreshing to work with decent people!
Patrick U. | Apr 2020
Despite being extremely busy, their responsiveness made me feel like their only customer.
Ryne R. | Apr 2020
Ron Erdman was great and very straightforward to work with. He was also very responsive
Brett R. | Mar 2020
We've been struggling to get refinanced for over 10 years. Guaranteed Rate is the ONLY company that was able to get us done. Many others promised they could and failed.
Jeremy T. | Mar 2020
Easy to deal with easy to reach
Richard C. | Mar 2020
They always get the job done
Tammie I. | Mar 2020
We had a good experience with guaranteed rate
Don L. | Mar 2020
I worked with Ron Erdmann and his team for the second time to refinance a mortgage, one year after the initial home purchase. Ron was a man of his word, and followed a drop in interest rates which we had discussed a year ago, and initiated a refinancing for my personal benefit.
Bradley E. | Mar 2020
always very responsive to my questions
Camille M. | Mar 2020
Great, speedy communication
John L. | Mar 2020
Ron and his team are best!
Thomas G. | Mar 2020
They were very responsive. I never had to wait more than an hour for a response whether it be phone or email. I was also very happy with the rate they got me on my mortgage.
Ronald R. | Feb 2020
The communication through the process. We are new home buyers and found the process confusing and intimidating. The team at GR where great communicators and very helpful. We also felt that the rate we got was fair.
Thomas P. | Feb 2020
Everything was fast and easy to complete
John F. | Feb 2020
I have already recommended GR to a friend from work (Tom Millard) The problem solving and genuine desire to help me are the reasons.
Wendy S. | Feb 2020
T. R. Wise cordinates everthing pefectly
James K. | Feb 2020
Ease of doing business, friendly staff, excellent guidance through the process.
Robert M. | Jan 2020
Ron and Marnie were extremely responsive throughout the entire process.
Jonathan H. | Jan 2020
All handle professionally and explained very well. Good communication with Lauren with quick response.
Charles D. | Jan 2020
This is the second time I've used Guaranteed Rate. I felt like both times went as smoothly as they could possibly go!
Amy M. | Jan 2020
This is the second time in a year for a re-fi and it could not be any easier to get done.
John I. | Dec 2019
They were wonderful through the whole process!
Lindsey S. | Dec 2019
They made the process so easy, gave me weekly status updates, and if I had questions I always got a quick response.
Molly C. | Nov 2019
Painless process with quick responses from the Guaranteed Rate team.
Michael D. | Dec 2019
Ron and his team made everything easy on us and we had a great experience!
Cory S. | Dec 2019
Good service and response time.
Kyle W. | Nov 2019
This team is by far the easiest to work with and I can always count on them to do what's best for me first and foremost.
Matthew C. | Dec 2019
Smooth and responsive process
Justin W. | Nov 2019
They made the process so easy, gave me weekly status updates, and if I had questions I always got a quick response.
Molly C. | Nov 2019
Everything went very smooth
Raven H. | Oct 2019
Everyone through the process worked very hard to get my application approved and completed. They were very knowledgeable and easy to get in contact with whenever I had a question.
Vashaun T. | Oct 2019
great customer service and follow up. Process was super easy. I wasn't planning on refinancing my mortgage but was referred by neighbor. I was glad I did as it saved me quite a bit of money. Great job!!
Jannette E. | Oct 2019
Organized and easy to work with
Eric M. | Oct 2019
Thorough. Easy to work with. Good communication.
Jeremy E. | Oct 2019
Top notch customer service and professionalism.
Jennifer L. | Aug 2019
Ron, Ronnie, and Kelsey made refinancing incredibly fast an easy. You guys are an amazing team - thanks!!
Jeffrey C. | August 2019
The experience with Guaranteed Rate was pretty good but a few things got missed on the closing doc which got caught and settled at the table but nonetheless were a little annoying.... - title insurance which we had instructed that we wanted to purchase - Rent deposit and Rent pro-ration for the month which was noted on the offer. A few oversights which could have made the process much easier. The communication was a bit confusing since there were 3 people involved: Ron, Nathan and Lauren. It wasn't always clear who was responsible for what. Other than that, it was a good experience but clear those things up and it would be promoted from good to great!
Adam C. | Aug 2019
The whole team was great to work with and made it a super easy process!
Christopher Y. | August 2019
3rd time using Ron and Guaranteed Rate. Will continue to use no questions asked. Thank you everyone!
Adam H. | Aug 2019
Always professional, on time and easy to work with. They keep you informed throughout he whole process.
Tammie I. | June 2019
Thanks for patiently explaining the process and making buying my first house as easy as possible!
Jessica L. | June 2019
Ron and Lauren did a great job helping me through the process. Communication was clear and they even helped me get a lower rate than I was expecting!
Daniel Y. | June 2019
Ron and Nathan were great! Would definitely use them again.
Michael G. | May 2019
Ron Erdmann and his team were great. Very responsive and helpful. I would recommend them to anyone purchasing or refinancing a home.
Clara R. | May 2019
The team was great, made it extremely easy on me. I’m very busy so them making it so quick and painless was amazing.
Thomas W. | May 2019
Guaranteed Rate was the second company I contacted to get a home loan. Ron Erdmann and his staff answered all my questions and worked quickly to find a better mortgage product for me than the company who held my mortgage of the home I was in the process of selling. I will definitely be recommending his services to anyone who is looking for a loan.
Benjamin E. | April 2019
We were pleased to see that the lone was so easy and fast. We worked with some good people.
Myron L. | April 2019
Ron Erdmann’s team is customer focused and solutions oriented - much appreciated!
Christopher T. | April 2019
Ron and Lauren were great. We even had delays because of issues the seller encountered getting some of our fixes from inspection completed and Lauren and Ron made it a simple process and kept our promised rate. Great Service by both of them.
Cameron W. | April 2019
When doing spending as much as you do on a house communication is very important, guaranteed rate does a fantastic job and keeping you in the loop as well as quickly responding to any and all emails. There was never a point where I felt like I had a dumb question or didn't know where we were at in the loan process.
Matthew D. | April 2019
Members of staff are courteous and friendly. They have the knowledge to answer all questions and are ready to help their clients, even after hours.
Graciela M. M. | April 2019
Ron’s process is dialed in and seamless. Well done!!!
Philip F. | April 2019
Ron and his team were excellent! They made the loan process so easy and effortless. They always checked up on me and made sure I was meeting my deadlines. They were very friendly and supportive throughout the whole process. I would highly recommend them to anyone!
Bridget M. | April 2019
The whole team was great. They walked me through every step of the way and answered all of my questions and really helped educate me on the whole process. I would definitely use them again and recommend to friends and family. Thank you!
Erika T. | April 2019
Everyone was very friendly and helpful. I am possibly looking to buy more investment properties in the future and will use Guaranteed Rate again.
Benton S. | March 2019
The team was very responsive and professional, keeping me updated throughout each step of the loan process. Getting a home loan is a huge life event and is stressful, so it was great to have a friendly and knowledgeable team to help guide me through the process!
Aaron H. | March 2019
Easy to deal with, great communication, honest, great rates. Would definitely recommend to a friend.
Daniel W. | February 2019
Ron, Nathan, and Kelsey made our mortgage and home equity line of credit process amazingly simple and stress-free. All questions were answered immediately, and all details were laid out in the beginning. Nothing was a surprise when sitting down to close on our new home. Thank you for helping us during our home-buying adventure!
Bradley E. | February 2019
Great experience working with Ron and the whole team!
Jason H. | February 2019
Ron and his team are lights out! Quick response times to questions and updates weekly help you relax during what could be a hectic process
Matthew M. | January 2019
Everyone was very helpful and answered my questions very quickly. Kept me informed on the status of my loan each week. I will tell everyone about my wonderful experience.
Joyce M. | January 2019
Ron and his team worked to close my loan before the new year, and I couldn't be happier. Communication was awesome, and they were able to what they said in a timely manner. Thanks, Guys.
Nathaniel L. | December 2018
My team kept me informed from day one. Very easy to sign online paperwork,etc. The closing was at my house which was nice and convenient for me. Everything went smooth!
John I. | January 2019
Guaranteed Rate was very easy to work with, very informative, quick to respond, and helped to simplify the complex loan process! Everyone i interacted with was great. My only concern is that the fees I paid were a bit higher than those that my brother paid last year for his loan through a local credit union. Other than that, everything’s was great!
Cody M. | December 2018
We loved the communication, transparency, answers to all of our questions, and they were able to close in a short timeline for us!
Olivia B. | December 2018
Ron, Nathan and Kelsey did a phenomenal job explaining the process to me. Each week the team provided me updates on next steps and where we are in the process. In addition, the team brings a glass half full and pro-active mentality. Appreciate their passion, dedication and customer first mentality throughout this whole process. This is a group of A players and top notch talent
Vincent P. | December 2018
When I think of all the horror stories I've heard from people buying homes, I have to admit that I didn't experience one bit of that. In fact, it was a very seamless process from start to finish. Upon my request, each person I worked with explained each part of the process clearly and concisely. They made themselves available by phone and email regularly if I had any questions. I didn't know buying a home could go this smoothly.
Ryane S. | November 2018
Only after talking to Ron was I confident on getting a loan to make a 30 day closing. Working with Ron and his team (Bryan, Kelsey & Nathan) we were able to get the loan approved and ready for closing several days before the actual closing date.
Larry R. | December 2018
This was my first home, and Bryan, Nathan, and Ron made a new and intimidating process easy. Still surprised it went as smoothly as it did. They were all very quick to respond and happy to answer any questions I had.
Christopher O. | October 2018
Ron and his team were absolutely spectacular from start to finish. There were no delays or hiccups, mostly because his team laid out the process for my mortgage loan, and stayed in contact with me throughout.
Craig R. | October 2018
You guys are awesome, fast, communicative, and thorough!
Mark D., October 2018
I've heard horror stories of buying a home so I went into this process prepared for the worst, but Ron Erdmann and his team made the process of obtaining a loan painless. I'm very happy we went with Guaranteed Rate and would use them again in the future. Also a special thanks to Nathan Daniels, Lauren Trigo de Serrano and Alison Belveal. They worked as a team and gave me confidence I was getting the best deal. Thank you!
Daniel R. | October 2018
Ron and his team made the process seamless.
Joel P. | October 2018
They were great. If it ever comes up that we need that service we would call them again for sure!
Jon H. | August 2018
Ron and his associates have always taken care of me and all my friends and family with respect and care. Your company is amazing!
Eric T. - September | 2018
Ron Erdmann is the best in the business!!
Justin W. | August 2018
Loved the great rate and the simple process that was able to be done completely online and through email.
Kenneth M. | September 2018
Ron and his team were AMAZING. Super nice and responsive, and walked us through everything we needed to know. We really appreciated their stellar customer service as first time home buyers!
Anna S. | August 2018
Ron Erdmann & Alison Belveal are beyond awesome. They close every deal I send them with exemplary professionalism with a heart.
Brendan M | July 2018
You made a typically stressful experience very manageable. Everyone provide timely concise communication every step of the way, even after normal working hours. I will surely recommend you to friends. Thanks again for everything!
Ryan K. | August 2018
Ron and his team are great, this is our second time and I will be back for a third.
Andrew B. | July, 2018
Everything went smoothly as far as I could tell with Ron, and that's nice when going through the process for the first time.
Stephen S. | July 2018
Ron was very personable and always available to assist me with my first house loan.
Patricia N. | July 2018
If it wasn't for Guaranteed Rate we may not have gotten our loan. We had gone to three other banks and couldn't get a loan. Ron and Lauren were great. Lauren was the very important part of getting this loan. Thanks so much. It was a long time coming.
Jon H. | July 2018
I was so impressed with the online portal, the clear communication, and how organized your team was. Any questions we had were answered so thoroughly and quickly. Thank you for making a scary and intimidating process a lot easier!
Andrea B. | July 2018
The loan process went smoothly. We did not have that experience in the past, so it was shocking to have the Guaranteed Rate team work so quickly and quietly. I had to stop many times and ask if I was missing anything - but I wasn't; they were just THAT good and on top of the process from beginning to end. I appreciated that Ron and the team handled nearly everything for us.
Sarah D. | July 2018
Ron Erdmann was fantastic and his staff, including Lauren, kept me up to date with all requirements for the loan and all paperwork that needed completion. I was extremely pleased with their service and work.
Anish S. - July | 2018
I use Guaranteed Rate all the time and recommend it to my clients. Ron and his team always get the job done and on time or early!
Tammie I. | July 2018
Great job by Ron and his team. The whole process was extremely smooth from start to finish. Thanks much!
Jason S. - July | 2018
Ron Erdmann and his team were fantastic. They made the purchase of my summer home easy and gave me great options on financing. I would use him again without hesitation and will be recommending Guaranteed Rate to all my friends and family!
Mary S. | July 2018
No hassle mortgage company! Made for extremely smooth transaction and in a very timely manner! Well put together company and very organized!
Keith G. | June 2018
Ron and his team gets things done faster than anyone I've worked with in the industry.
Joel P. - June | 2018
Very timely response time, easy to get in contact with and straightforward. Made the process easy and seamless!
Amy G. | June 2018
Ron and his team made the process quick and easy. Plan on using these guys on all my future investments.
Joel P. - May | 2018
Ron and his team are the best. Great experience from beginning to end. I recommend Ron and his team to everyone I know.
Scott O. | May 2018
Team Erdmann was on top of everything at all levels. Nathan Daniels and Bryan Rebholz have exceptional client service skills.
Jennifer L. | May 2018
Outstanding customer service and great to work with. Thank you.
Scott R. | May 2018
Nathan Daniels was my Loan Coordinator and he did an amazing job, very responsive to emails and always on top of things. This was my first home purchase and I honestly don't think it could have gone any smoother. Everyone at Guaranteed Rate were happy and willing to answer questions and help me get into my home and to closing without issue. Highly Recommended.
Prompt responses, good follow up, easy to follow instructions, great communication.
I have now used Ron for 2 loans and have sent him several referrals. Once again he beat my expectations and I will continue to send everyone I know to him and his team. Allison was also amazing, she stayed in touch and communicated with us constantly. We could tell she cares.
Ron and his team make this process so easy! Ron is a trustworthy professional, who always has his clients' best interests at heart. We will continue to work with Ron and his team in the future as well as highly recommend GA to others. Thanks!!!
Ron and his team was great. It make purchasing my first home a easy and smooth process. They accomplished everything they said they would do and were super responsive to every question I had. I'm so glad I went with them.
Guaranteed Rate made the whole process so much better for me. I am eternally grateful for the service that I received!
Very easy and simple. Always willing to guide me through the process.
The most efficient loan I have ever been a part of! Ron and his team are professional, excellent communicators and managed my expectations very well. I had multiple comments from our realtors that had the same opinion!
Thomas A. - 10/9/2017
Best team I have worked with in a long time. Ron E. is a true professional.
Benjamin R. - AUG 2017
It was a very smooth and streamlined experience to work with Ron and Lauren. How refreshing to get such great customer service and quick results. I have already referred new potential customers to Ron and his team and will continue to do so!
Jerry T. - AUG 2017
Ron Erdmann and his team were outstanding. Kept us informed through the entire process. Made it easy to sign documents electronically.
Everyone at Guaranteed Rate were great to work with. Very friendly and knowledgeable. I felt very comfortable discussing all my concerns and trusted they had my best interest in mind. Thank you!
Ron and Allison worked hard to get everything ready on a tight schedule and were very communicative, clear, responsive, and helpful at every step. Could not have been easier.
Ron and his team are great. They were extremely organized in their communication to us on what we needed - numbered lists and highlighting. I appreciated the organized and prompt communication in what is such a stressful process. Their responses were incredibly quick and they were always willing to talk directly with our bankers when we were unsure what documents exactly were needed. This is our second time using Guaranteed Rate and we will absolutely use them again if we move!
Ron, Lauren, Bryan and Alison were all such a pleasure to work with, their quick responses to questions, their knowledge and professionalism goes above and beyond any other company I've ever dealt with. They definitely made the entire home buying process much easier on us! We are very grateful for Guaranteed Rate!
Ron was a fantastic partner in our obtaining a mortgage for our first house. He's a true asset to the Guaranteed rate team and we were lucky to have him helping us through this process. We've already recommended him to a few friends looking at homes and will continue to do so. Thank you Ron!
We put many different scenarios to Ron and he responded quickly every time and gave us all the information we needed to make the right decision. The whole process was very easy and I would definitely recommend Guaranteed Rate.
Ron really took the time to discuss the loan with me during evening hours which works best for me. This really helped me with feeling comfortable with the process and understanding the loan terms. I appreciate his help and the help of his team as well. I will be sure to recommend guaranteed rate to friends who are looking for loans in the future! Thank you to Ron and his team!
You were patient with my questions. You made it easy to do all of the paperwork with e-signature. Closing day was well organized. All items clearly explained. And all my questions answered. Thank you.
This was our first home purchase - so we had no idea what to expect. I think, in our minds, we thought it was going to be a long, arduous process. But after initially talking to Ron Erdmann on the phone where he clearly walked us through the process, we felt more at ease. As the process went on, it was clear communication - even when there was nothing to communicate. Someone on his staff always kept us in the loop where we were in the process and what was happening. We never felt out of the loop. Whatever worries and hesitations and "horror stories" we heard from friends who have gone through the home buying process, working with Guaranteed Rate was anything BUT that. We not only now know a credible and RELIABLE lender whenever we buy again, but I feel like we made a friend! I would recommend Ron and his entire team to anyone buying a house. They're quick, they're professional and they get you results. I couldn't have asked for a better process and thankful that I worked with Guaranteed Rate on our first home purchase!
I thought the process was very simple and smooth. The loan officer understood my needs and provided the best recommendation and also obtained a very competitive deal.
Isabelle L. - Cincinnati, OH | MAR 2017
The whole process was very well organized and used technology well. The loan officer and his staff were extremely professional and responsive. They got the deal done efficiently and quickly. It was a great experience!
Brian Andy Allison was awesome! They worked so hard for us and went above and beyond through the entire process. Not only did they work hard but they were so utterly friendly and professional. 5 Stars way high for both of them as they are forever Rockstars for Gauranteed Rate. You should consider yourself lucky to have such talented people on your team. Always remember that your people make you who you are and they represent your brand an exceptional level. kudos again to this amazing team and Thank You for making Home Ownership possible for us!
Bonnie and John J.
The team I worked with was exceptional! Always super helpful, efficient, and quick to reply to all of my questions throughout the entire process! My home loan closed on time, right in the midst of the holidays - everything went smoothly!
We appreciate Ron staying to work late the night of the election to lock in our new loan rate. He called us to confirm the loan we wanted so we could lock in before rates likely changed the following day. It was very thoughtful of him. Ron and Lauren were very patient with us as we changed loan terms in the middle of the first loan. We would have enjoyed meeting Ron at the closing. We never got to meet him in person.
Ron Erdmann and his team, Alison Belveal, etc. were exceptionally helpful and ensured a timely close for my wife and I. We couldn't be happier with our decision to use Guaranteed Rate.
Ron Erdmann & his team were wonderful to us. We needed to get refinanced quickly & had difficult circumstances. They guided us through the process explaining many things that we didn't understand. I don't think we could have done it in time without their help. We will recommend them to anyone and everyone!
Ron Erdmann & his team were wonderful to us. We needed to get refinanced quickly & had difficult circumstances. They guided us through the process explaining many things that we didn't understand. I don't think we could have done it in time without their help. We will recommend them to anyone and everyone!
I have worked with Ron at previous companies and trust him and his team.
Bethany W. – Cincinnati ,OH | JULY 2015
This was my first time buying a home on my own. The Ron Erdmann group made it easy. Ever time I had questions or concerns they gave me answers and reassurance about the process. They were always cheerful and helpful despite my many phone calls and emails.
Ron Erdmann and everyone else who helped my wife and me refinance our home were extremely helpful, nice and professional. I would definitely feel comfortable recommending their services to friends and family. Coming from our first experience when we first initiated our mortgage, with another company, we were honestly not expecting to end up feeling so at ease.
Given my circumstances at the time of the loan application, I felt as though Guaranteed Rate did an overall great job; Guaranteed Rate investigated and ensured my unique financial circumstances had met all the loan guidelines and requirements, prior to the submission of my loan application/file to their underwriting department. As a result, Guaranteed Rate did an outstanding job easing the process of purchasing a home, via their level of outstanding commitment in order to aid their customers as a potential home-buyer--especially with such an arduous task of buying a home; and most importantly, the loan manager personally made himself available to answer a plethora of questions, as needed and even on a frequent basis as questions sprouted. Ultimately, I would say that this level of treatment is the epitome of a job well done--thank you, Guaranteed Rate!
Ron and his team are fantastic! That's my 3rd mortgage with Ron, and every one of them has been a smooth experience. Responsive and trustworthy...all you can ask for in a mortgage team. Thanks again
Robert W. 05/12/2016
Ron Erdmann, Jr. was very knowledgeable and responsive which is all you can ask for.
Kiley O.– Cincinnati, OH | June 2015
Ron Erdman made the entire process seemless
Patrick K. – Arlington Heights, IL | June 2015
Excellent experience. Closing was done in less than 30 days from submitting request. I felt that Ron and staff were on top of everything. I got quick responses to my emails. I was made to feel that I was there only client and that they were working 24 hours a day to get by loan processed. They also kept me informed of every step along the way.
Caron S. – Cincinnati, OH | Feb. 2015
Ron was a true professional and was remarkable to work with.
Daniel C. - Fort Meyer, Fl | Nov. 2014
My loan team was outstanding I have taken 14 major loans out in my life and this was by far the smoothest and fastest loan I have taken out. Great job! I know where to go for my next loan, thanks again.
John T -- 11/18/2014
I really liked Ron and thought he did a great job throughout the process. I would definitely use him again.
Jason H. -- 10/28/2014
Best Banker I have ever dealt with.
Ron made sure all the details, no matter how small, were taken care of. We had to do very little ourselves. Ron took care of it all.
Dean & Karen V.
Ron opened our eyes to options we didn’t know existed. He was courteous and professional. His follow up and service were excellent. We are happy we were referred to him.
Steven & Rachel T.
He was very accommodating with our first home purchase, we had a lot of questions. He made every effort to meet with us and answered all of our questions so we understood everything. We are very pleased and grateful!
John & Catherine S.
Ron’s customer service is best in class. He was always there to promptly discuss any questions/concerns I had and he was very patient with me while I waited for construction to be completed on my home.
Working with Ron was amazing. He made an intimidating process VERY comprehensive. We have no complaints! Ron was willing to field questions anytime. We LOVED working with him and hope to do so again!
Kevin & Katie B.
Ron Erdmann did a great job! He kept me updated throughout the process!
Michael D. -- Martinez, CA 8/27/2014
Ron was very helpful in navigating the HARP loan, and also with helping us remove PMI from the equation. He is very knowledgeable about his field and products, and we have complete trust in him.
Jamie & Amanda M.