What people are saying... What people are saying... Back to profile
exceptional customer service and ease of process
Susan B. - Kansas City, MO | Mar 2022
so fast and thorough and Alex was great!
Susann R. - Lenexa, KS | Aug 2021
They've been nothing but great to work with
Sydney P. - Kansas City, MO | Jul 2021
great service, ease of process
Sandra L. - Lenexa, KS | Jun 2021
Everyone made a stressful process very easy
John R. - Kansas City, MO | May 2021
Sam Reagan and his team were awesome.
Mark M. - Kansas City, MO | May 2021
Excellent process and communication
Merritt N. | Mar 2021
We were very happy with our service.
Jeffrey I. | Mar 2021
Sam and his team produced professional customer service and were extremely timely with everything.
Mollie E. | Feb 2021
Great customer service. Consistent communication throughout the process.
Brian N. | Oct 2020
Efficient, easy to work with
Bryn T. | Feb 2021
Received a great rate with excellent customer service!
Wendy J. | Oct 2020
very professional and proficient
Andrew C. | Oct 2020
Sam was absolutely amazing. Responded to any question I had at any time during day or night. The team was easy to reach and extremely resourceful.
Stephen L. | Aug 2020
Sam and team were excellent. They were professional, attentive, and responsive.
Brett L. | Oct 2020
Sam Reagan is very attentive and pays attention to detail.
James C. | Nov 2020
Very helpful throughout the whole process.
Gregory H. | Dec 2020
Sam Reagan was great to work with! Very helpful and easy to communicate with whenever needed.
Julie S. | Aug 2020
Sam Reagan and his team were very responsive and great to work with. I never had trouble getting in touch with someone. Sam was also patient about explaining the steps and process involved.
Kathy L. | Sep 2020
Fast, simple, and responsive staff
Joel S. | Oct 2020
Great service, super easy process
Sarah H. | Nov 2020
They went far and beyond our expectations. Easy to use in line tracking system to follow the progress of the loan and always willing to answer questions.
Timothy F. | Dec 2020
Customer service, easy of process
Forrestal M. | Jul 2020
Super responsive and always helpful
Beth A. | Jun 2020
very smooth and easy, My Broker has terrible hair though
Trey S. | Jun 2020
Sam Reagan and his team were great and easy to work with!
Michael S. | May 2020
The team from Guaranteed Rate (Sam, Lynn, and Ben) did a marvelous job and I would recommend their services to any and everyone.
Aaron T. | May 2020
The loan officers were helpful and great to work with during a difficult time.
Debra D. | May 2020
As a first time home buyer, I was anxious and had a lot of questions. Everyone at Guaranteed Rate was patient, friendly and very helpful through the whole process. Sam even answered my call while he was on vacation. They couldn't have been better!
Bethany S. | Apr 2020
Easy to work with, prompt response, fast closing
Jonathan L. | Mar 2020
Whole process was easy and Sam Reagan kept us in the loop every step of the way
Matt S. | Mar 2020
All of their staff are extremely knowledgeable, helpful and responsive.
Holly L. | Mar 2020
Great service and very easy to navigate through the process even with some complexities that were unforeseen.
Parke W. | Jan 2020
We were very pleased with everyone from our lender, Sam Reagan, to all of the other support people that helped along the way.
Jeffrey I. | Nov 2019
Sam made himself available to answer any questions I had.
Alexandra D. | December 2018
Sam has helped my business partner, my parents, my sisters, and brothers-in-law, and now finally me with mortgages. Everyone has been beyond pleased with his service on not only the mortgages but also his service as a resource and knowledge base about what to expect during this process. It was wonderful having someone besides my realtor to bounce questions off of. I recommend his service highly to everyone.
Geoffrey K. | December 2018
This is the 2nd house I have bought. Guaranteed Rate made this experience fast and easy. Very nice people to work with.
William C. | August 2018
Sam was always available and more than willing to answer any questions we had when making our first home purchase. He was kind, thorough, and knowledgeable. He came highly recommended and I will recommend him in the future.
Jennie B. - June | 2018
Sam made the process simple and stayed in close contact. He was very accessible and answered all questions throughout the process.
Matthew M.-Prairie Village, KS | MAY 2016
Sam Reagan did an excellent job. He communicated everything effectively and reached out to me often to make sure I understood everything about my loan. The online platform was easy to use and worked seamlessly. Excellent experience from start to finish. I would certainly recommend Sam and Guaranteed Rate.
Kevin G.-Kansas City, MO | MAY 2016
I would specifically recommend Sam Reagan. As a first time home-buyer, I had a lot of questions and Sam was always available to answer them and help me through the process. Couldn't have asked for better!
Kaley M. – Kansas City, MO | AUG 2015
Sam and his team were great to work with!! My Husband was too busy to 'shop around' for the best rates so it was my task to do the shopping and compare lenders. I applied on Lending Tree and several lenders/brokers began calling. I went with my instinct and narrowed down to 3 with Sam being the front runner. Sam was very helpful, easy to talk to, asked me questions to better understand our needs/wants. I would definitely recommend and use them again! Thanks Sam
Scott T.
I refinanced two loans with Sam and he was very quick to get things done and knew his stuff. The company website also made it easy to submit paperwork. Definitely will use in the future.
Brent W.
Sam was great to work with! I talked with several banks and am glad I decided to work with a local bank. I got a great rate, but more importantly Sam and his assistant made the process very easy. The entire process took less than two weeks. I would recommend Sam and to anyone looking for a quick and easy loan. The experience was great!
Tony
Sam is not only knowledgeable and thorough, but he is also friendly. Because of Sam, this experience, which could have been stressful, was much more comfortable. Sam took the time to explain all aspects of the loan process, and I was always confident we were in good hands. I would definitely recommend Sam Reagan.
Pam C.
Sam and his team provided superior customer service in helping us to obtain a loan and to close our Kansas City home in a very timely manner. They were with us every step of the way and made our move from out of state so much smoother. Thanks to Sam and his team for all their help.
Bob and Linda
As a Realtor, I have many options when it comes to who I refer my clients to. Working with Sam makes my job easier and more enjoyable. He takes incredible care of his clients. Sam has vast knowledge of the industry and he is always up to date on the latest and greatest loan products. I can recommend Sam to my buyers with 100% confidence.
Jonas B.
Sam Reagan is so easy to work with and makes the process a breeze
Matthew S. - Overland Park, KS | Aug 2022
They were quick and knowledgable
Jill J. - Kansas City, MO | Oct 2022
Overall Sam Reagan and Ben Field were incredibly helpful, and kind. They certainly went the extra mile to explain the mortgage process and make sure I felt secure every step of the way. the efficiency of the process was amazing as well!
Elizabeth B. - Newton, KS | Aug 2023