In 1988, I started in the mortgage industry and have seen many changes in the mortgage process. Technology has become a big factor and being a Vice President in Mortgage Lending at Guaranteed Rate is very exciting. I enjoy assisting my customers with one of the biggest financial decisions they will ever make. Owning a home creates a foundation for many people. It establishes roots and stability. My husband and I purchased a home the first year we were married. It is great being a homeowner and not paying rent. We have seen the benefit of building equity and enjoyed the stability that homeownership provides. We have two wonderful daughters and a son in law. I love spending time with my family. Relaxing walks outside, making music and doing needlework are my hobbies. And in the fall, I love SEC football.
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"They were great to work with, helpful, nice, answered all my questions and addressed any concerns I had."
Melissa C. - Marion NC | Aug 2023
"Helen Shepherd was amazing and worked promptly on my account. She made everything so easy!"
Rebecca E. - Morganton NC | Aug 2023
"Helen made the process very simple and helped me through any problems I had."
Noah F. - Marion NC | Aug 2023
"Great staff who stayed on top of the requirements of the process for me."
Michael D. - Valdese NC | Jul 2023
"My lender (Helen Sheppard) was ALWAYS there for me no matter what time of the day it was. Any questions I had, she''d call me right away and go over it in details with me."