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More clarity in one email all the colleagues at guarantee rate and their role as there are many moving parts.
Sean D. | March 2019
From the moment I spoke to the loan officer I felt confident I would be approved for the loan. He asked for a small list of requirement and in 3 weeks I closed on my house. Justin vicino is as professional as you can be. Thank you very much guaranteed rate.
Antonio T. | February 2019
What a great experience!!! Made the mortgage process easy and painless. I would recommend guaranteed rate and Justin to anyone.
Edward M. | October 2018
My Loan officer and his team made my experience very easy and stress free Thanks Again
Frank L., September 2018
Justin Vicino and his team provided great customer service. Response time was fantastic and the process could not have gone any smoother. I am extremely satisfied with the whole process. Thanks for making the purchase of our new home a pleasant experience.
Justin and his team walked us through the entire process. Promised a quick close and delivered, exceeding all of our expectations. Thanks!
Paul S. Glastonbury CT
It was such an easy and fast experience. I am so glad I was referred to Guaranteed Rate by a friend and have already given out your contact information to family/friends considering refinancing. Thanks for such and easy process!
Kerry S. - Refinance
Justin and his team made this whole experience enjoyable. Everything went smoothly and without questions. Thank you so much!!!
Justin and his team exceeded my expectations for refinancing. I have been hesitant to do it in the past because of the time and effort involved. This was incredibly easy to do. Justin handled everything and even called my insurance company himself when we moved the closing date up for me. Would definitely recommend Guaranteed Rate for new mortgages or refinances.
Justin guided me through the entire re-finance process and the on-line application process and document transmittal was simple and efficient. He responded to my e-mails quickly and with clarity and was there to answer my phone calls if I needed to speak with him. I have purchased and refinanced several properties in my time, and this was the easiest by far.
John B., Coventry CT
Almost 100% of the forms & documents were online & e-signature capable & our documents were provided online as well (which are features that I appreciated for their ability to simplify & streamline the process). In the end, we got a rate that was better than initially estimated, were cleared to close well before our scheduled closing date &, as a result, closed almost 3 weeks ahead of schedule. Would recommend Justin & his team to anyone!
2 of 2 - Nathan W, Colchester CT
Great lender! Bought two houses and used both times. Fantastic follow through and clearly communicates information. Service is second to none! I would use him every time no questions asked!
Chris A., South Windsor, CT
Even when the seller of the house I was buying wanted to move the closing date of the sale up two weeks, Justin and his team were able to comply with this request and made sure to have all the necessary documentation ready on the date needed. I would recommend Justin to anyone looking to buy or refinance a home as he will provide you with the best service around!
2 of 2 - Stephen A., Columbia CT
Had a wonderful experience. Justin and his team were helpful, and very professional. IT WAS A PLEASURE WORKING WITH THEM.
Working with Justin made the house buying experience largely stress free and simple! Justin and his team were very efficient, always responding in a timely matter (often within minutes) and always notified me of anything I needed to submit. The process was easy with much of the "paperwork" being completed online. I would definitely recommend Justin to future home buyers!
Austin B, Portland CT
I felt I was working with a highly skilled and efficient team! It was awesome! The application processing and supplying supporting documents were made so easy by doing it online. Additionally, Justin’s team thoroughly communicated with me during the entire process. Justin was like a mentor for the whole process, he is very solid on his knowledge and clarifies doubts with best clarity and provides lot of confidence to the customer. Amy was so kind with her words and excellent in follow ups and...
Aveek B- South Windsor CT
Justin, Robin, and Aimee were very helpful, friendly, and reassuring. They helped me to close this loan at the last minute, and made a complicated process as easy and clear as possible.
Lisa B.– Glastonbury, CT | July 2015
I just wanted to thank you for everything and all your help. We are super happy in our house.
Erica M. - Naugatuck, CT
Thank you so much for the outstanding service you provided to me on financing of mortgage for our first home buying. During entire loan process you kept me informed and made whole experience worry free. I appreciate your patience in answering my questions. I am extremely impressed with your efficient and professional manner in which you handled my request, I certainly won’t hesitate to recommend you to my friends and anyone else I hear who might be shopping around for a mortgage. Thank you so...
Justin goes above and beyond to make his clients feel at ease on what can feel like an overwhelming process. He is not only very professional but goes out of his way to treat you as if he is one of your friends and really gets to know you on a personal level. I hope his next client receives the same wonderful treatment we did. I highly recommend Justin to anyone looking for help with their mortgage needs.
Brian & Kristen L-Newington, CT
Title Agent Training Calls:
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Sign up for a live step-by-step FlashClose™ tutorial or view a pre-recorded session for detailed instructions.