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Debra was an outstanding professional to work with throughout our entire home buying experience. She was professional, thorough, and extremely responsive. Debra made everything as easy as possible, and we are extremely appreciative of all of her efforts to help us get into our first apartment! We would recommend Debra to anyone looking for a home!
Katharine P. - August | 2018
Bob Buehler worked very hard to get the loan approved and at a steady rate during a time when rates were rising and there was a delay in closing. Very much appreciated his help. FYI, this is the second time I have used Guaranteed Rate. Thank you.
Michael P. NY, NY – 02/2018
Bob and his entire team were amazing. I will definitely use him again.
John S., Elizabeth, NJ – 04/2017
This is the 3rd time I've used Guaranteed Rate. Once for a purchase, once for a buyout, and once for a refinance. Debra performs mortgage miracles!
Bob and his team were great. Bob was patient throughout the whole process. He presented me with a variety of options and helped me select among them (what type of loan I should get, when I should lock in a rate). The folks working on the pre-approval and post-approval process made it easy and my lawyer was impressed with Guaranteed Rate's competence as he was able to obtain a copy of the documents from them the day before the closing.
Carlos U., Jackson Heights, NY – 10/2016
Debra Shultz and her team made refinancing quick and painless. They were on top of the rates, the paperwork and found us the best rates.
Very seamless process!
Tim D – Chatham Township, NJ - 2/2015
From the very first contact I had with Beth Zamiska up until our closing on the refinance, I found her to be simultaneously professional and personable, which I really appreciated as I find these matters daunting. With Beth I felt reassured that if I followed her instructions that everything would work out - and it did! I appreciated the timeline feature in my account so that I could follow and see the progress of the procedures. I also appreciated Beth emailing me updates as they occurred as...
Jackie was great - she was so helpful and easy to work with. Great experience!
Marc R. | December 2018
Love Rhonda and her team. Excellent from start to finish.
Naser D. | January 2019
Bob Buehler was the most professional, knowledgeable and responsive loan officer I've ever worked with. He and his team made the loan process seamless. I would highly recommend Bob to anyone looking to make a home purchase or refinance, and I look forward to working with him in the future.
Dwight L., New York, NY – 5/2014
I was very impressed by the high level of customer service, from the initial call to closing. Beth and her team were very professional and attentive. From the first call, Beth took the time to review all the options with me, which helped me decide which loan product was right for me. I never felt like I was being rushed or my questions weren't being thoroughly answered. She and her team were on top of everything all the way through. They made it a smooth, easy process.
Deborah M. -- New York, NY 6/16/2014
We’ve worked with many banks & mortgage brokers through the years purchasing and refinancing our homes. But with our latest purchase Debra and her team delivered, by far, the quickest, most painless and professional experience of them all. She worked with us for 6 months during our home search and was incredibly patient and responsive — helping us deal with bidding wars on multiple properties and sending us pre-approvals within minutes — even on nights and weekends!
1 of 2 - Jon and Diana M.
“I have been dealing with Bob Buehler at Guaranteed Rate. Honestly I can't describe him as anything less than exceptional. He calls you back so quickly and he is so on top of things it is unbelievable! He is super responsive and he answers his phone even at night. He got me an amazing rate and held my hand as a first time home buyer. He treats you as if you are important even though my mortgage was not a high amount. Don't hesitate to call Bob...my fiance and I could not believe the rate we...
Nicola C. – New York, NY – 2/2014
"Great work Beth. I would definitely work with you again and will give your name as a referral."
We've worked with Michelle Chmelar before and she is definitely the reason we used Guaranteed Rate. I'm amazed and pleased at how easy for us the process was this time. We had geographic issues, multiple parties, other complications (as usual) but Michelle and her Guaranteed Rate team, handled these with skill and ease. I wont enjoy paying the Mortgage bit i definitely remember fondly the borrowing process. Smooth. Thank you Michelle, and Guaranteed Rate.
Maura D. | May 2018
I wanted to take this moment to send a big thanks to such an amazing team! Thank you for all your hard work on getting the refinance done. It couldn't have been done without you!
"Penny Hecht went the extra mile. She was ALWAYS available and held my hand through the entire process. She made it as easy as it could be."
Marsha Lynn G.
Tzvi was extremely professional and easy to work with, quite easily the best lender I have worked with. I met him through an agent I was working with on my second property and went back since for two more transactions. He was never pushy and was always clear on all paper work, all options and explained every step of the way thoroughly. He was always alert and interested and after i purchased my second home, he called me almost 6 months to the exact date to offer a better loan option for myself,...
Matt Faranda has been a huge help to me throughout this process. He was kind and understanding to someone who had a lot of questions from start to finish. It's clear he is very knowledgeable and wants the best not only for the company, but his clients. I would definitely recommend him and Guaranteed Rate to anyone looking for a mortgage. I am 100% satisfied and appreciate all of the help and guidance I received. Thank you, Matt-- you're the best!
Heather C. - September | 2018