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As a first time home buyer, the entire Guaranteed Rate team was very helpful in guiding me through the process and helping keep things on track when we needed to move up the closing date significantly. Thank you!
Taylor M., October 2018
Everybody was very helpful that handled my loan and Brian was extremely hurtful when explaining everything to me; I think everyone for being so kind!
Cornelius B., October 2018
John Garrett was our loan consultant and he did an amazing job. He is upfront, honest, open and very thorough with details regarding the entire loan process. Our house close went very smoothly, his calculations of our proceeds was very close. His knowledge with home mortgage loans is top notch. When I had questions or concerns John was always there to answer and very positive about the entire experience. Selling and buying a home at the same time can be very stressful. John always sees the...
Margaret N. | July 2018
Jason Harris is an absolute pro. This was our first home purchase and my wife and I were blown away by the level of service Jason delivered to us. From the first email I ever sent him to the thank you note he sent me this week I have received nothing short of excellent attention and detail. Humble and smart is hard to find and Jason was both for us in a time where we desperately needed it. Thank you so much for everything Jason and Guaranteed Rate!
Joel C. | July 2018
Jason Harris's detailed loan options and comparisons on a Sunday I might add, Put Guaranteed rate way above any others. My Realtor was also very impressed with Jason and his team
Steven S. - September | 2018
John Garrett and the team did a wonderful job! The process was very simple. The customer service was fabulous! Very friendly and responsive people. Thank you!
Mandy R. - July | 2018
Jason and his team did an excellent job of helping navigate me through a complex process made simple (thanks to the GR team). Thanks!
Stephen R. | September 2018
Very satisfied with my experience!
Lindru C. | September 2018
GR are the best professionals and best people too.
Josiane D. | June 2018
John Garrett was the nicest person that I have ever worked with over the phone, me not knowing about stuff that is all done online. He answered every call that I made or called me back in a very timely manner He also worked on contacting my wife when I was at work(second shift). She was also very pleased with John! I would recommend him to anyone who would be a first time buyer.
Christopher R. | June 2018
It was my first house every step was thoroughly explained , everyone involved kept me in the loop on every step,from day one felt like I could trust everyone ,thanks for everything!!!!
George H. - August | 2018
Closing costs were a little high, but the experience I had was great.
Thomas J. | May 2018
Working with Todd Novosel was amazing. I was recommended to him by a friend when he was at his previous company and my Realtor said that I should be working with a better mortgage lending company in this market. Well once he came over to Guaranteed Rate and reached out to me without knowing I was in contract and about to choose a lender. I ended up narrowing my lending company between Guaranteed Rate and Concord. I ultimately chose Guaranteed Rate only because I felt like I could trust Todd...
Jeffrey C. | October 2018
Great staff--very friendly, patient, approachable, sense of humor, etc. Great people to work with.
Thomas R. | August 2018
I believe your team cares about what you are doing. It was a lot smoother than most of the horror stories I have heard from others. You guys really did do a great job. I will use you guys again and I have given my daughter your name.
Tina R. | July 2018
I worked with Todd Novosel, Jason Harris and Patti Stemper. All took extra steps to make sure I understood what was going on with the loan process. I felt that they were looking out for my best interest.
Lisa T. | September 2018
Due to less than perfect credit, I had believed for years that homeownership was out of reach for me. But after working hard to improve my financial position, my realtor paired me up with John Garrett from Guaranteed Rate. John walked me through the home buying process from Pre-Qualification to Closing, always helping me to understand what my options, and best courses of action were. He helped me strategize on how to obtain the best interest rate possible for my mortgage, and was never too busy...
Joshua M. - May 2018
They were very prompt in making sure I had the correct documents when I needed them. Steve was awesome to work with and made the process a breeze!
Lauren G. - May | 2018
Dan went above and beyond the call of duty to help me get my first home! His patience, kindness, and willingness to educate me about the loan process made my experience pain free... The fun picture we took of us with the "million dollar check" at the end of closing made it a memorable day. I will definitely use Guaranteed Rate in the future and recommend Dan and his team to my family and friends!
Patricia M., October 2018