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Easy to communicate with, at almost any day or time. Thoroughly and quickly answered all questions and concerns.
Lisa C. | April 2019
Thank you for your professional team at Guaranteed Rate. Timely response to any and all questions and concerns. Thanks again.
Raymond B. | April 2019
I wish I could give more than 10! I'm so great full and thankful for everybody at Guaranteed Rate team! THANK YOU JASON and Crystal for your hard work, keeping me updated every moment! Very appreciated! For sure I will choose Guaranteed rate for any future loan! Thank you!
Ersilja B. | April 2019
Todd Novosel my Loan Officer did a wonderful job. He has always been great since this isn’t the first time I have worked with him and that was why I came back if the service wasn’t good. Laurie the underwriter was awesome are well. Thank you all for a wonderful job done.
Andy A. | April 2019
Brian is wonderful. I appreciated how thorough and patient he was with me ( a first-time buyer)
Danielle L. | January 2019
Todd made the entire process very simple and explained each step thoroughly. He was there and immediately responded to any questions I had throughout the process. Highly recommend him as a loan officer.
Cassandra K. | February 2019
We really appreciate everything our team did for us! They communicate well, keeping us informed along the way to ease the stress of buying a home! We will be using Guaranteed Rates again, in the purchase of our next home. Thanks again!
Robert R. | November 2018
Every detail that we needed to know was given at the blink of an eye,we thought the process was going to be very stressful but guaranteed Rate made it look simple and we are very happy with the way me and my husband were handled through out the whole process and we will be very willing to recommend them to our friends in the community and work mates.
Lydia K. | April 2019
Jason Harris is an absolute pro. This was our first home purchase and my wife and I were blown away by the level of service Jason delivered to us. From the first email I ever sent him to the thank you note he sent me this week I have received nothing short of excellent attention and detail. Humble and smart is hard to find and Jason was both for us in a time where we desperately needed it. Thank you so much for everything Jason and Guaranteed Rate!
Joel C. | July 2018
Todd Novosel, Crystal, Melissa, and their team worked tirelessly for my fiance and I. They were in constant contact, taught and informed us. And in difficult times fought to get us everything we needed even when we were too tired to fight and keep going. They were amazing!! Nothing I would've changed about this experience with them I'd change. And they got us a cheaper interest rate than anyone else
Essence C. | November 2018
John Garrett was our loan consultant and he did an amazing job. He is upfront, honest, open and very thorough with details regarding the entire loan process. Our house close went very smoothly, his calculations of our proceeds was very close. His knowledge with home mortgage loans is top notch. When I had questions or concerns John was always there to answer and very positive about the entire experience. Selling and buying a home at the same time can be very stressful. John always sees the...
Margaret N. | July 2018
Todd was awesome! He was extremely helpful, and I felt like he really wanted the best options for us. He also knew that it was our first mortgage experience and really went above and beyond making sure that we understood every part of what was happening.
Hannah L. | November 2018
Jason and his team did an excellent job of helping navigate me through a complex process made simple (thanks to the GR team). Thanks!
Stephen R. | September 2018
Very satisfied with my experience!
Lindru C. | September 2018
Everyone was very helpful, kind, and punctual. Hard workers create a good business, and I appreciate that.
Haley Blue I. | February 2019
Todd Novosel was clear and concise about every deadline and made us feel comfortable with the process. Todd "goes to 11" (Spinal Tap reference)!
David K. | October 2018
From the first contact with Dan, he was extremely helpful and responsive to any questions that I had throughout the process. As a first time home buyer, it was great to have someone walk me through the ins and outs of the loan process. I appreciated Dan’s expertise and availability to present me with all the best options for me and assist me in choosing what was best for me.
Andrew S. | December 2018
Closing costs were a little high, but the experience I had was great.
Thomas J. | May 2018
Due to less than perfect credit, I had believed for years that homeownership was out of reach for me. But after working hard to improve my financial position, my realtor paired me up with John Garrett from Guaranteed Rate. John walked me through the home buying process from Pre-Qualification to Closing, always helping me to understand what my options, and best courses of action were. He helped me strategize on how to obtain the best interest rate possible for my mortgage, and was never too busy...
Joshua M. - May 2018
I believe your team cares about what you are doing. It was a lot smoother than most of the horror stories I have heard from others. You guys really did do a great job. I will use you guys again and I have given my daughter your name.
Tina R. | July 2018