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Adam Slack and his team were amazing to work with. They streamlined the process and kept me in the loop on everything in a timely and concise manner. I will be recommending you all and look forward to doing more business with you.
John R. | April 2019
Guaranteed Rate made the home-buying process incredibly easy and stress-free even for a first time home buyer such as myself. They walk you through every step of the process and explain everything, so you know exactly what is going on. They are also more than happy to answer any questions you may have at any point in the process. I would recommend them to anyone purchasing a home.
Luis C. | November 2018
We are very happy with Adam and Team. They were very professional and helpful for the entire loan processing period
Unnikrishnan N. | September, 2018
Adam and his team were absolutely great! Great recommendation by our realtor.
Tony B. | August 2018
Adam was great to work with! He was patient, kind, knowledgeable and readily available. I highly recommend Adam and Guaranteed Rate.
Krystal B. | June 2018
“They gave us the best offer out of everyone! It was very smooth and easy with no problems at all. I've already given the number to someone looking to start the mortgage process.”
Matthew W. -- Willmington, NC. -- 3/2013
The communication and responsiveness by Charles and his team was magnificent. I would definitely use and recommend them to my friends.
Phillip M. | June 2018
"We had our reservations about using a firm that was not local but they were short lived, due to the attention, commitment, and dedication that Adam showed us. Our questions and concerns were immediately addressed and the level of communication they provided to us was world class on all levels. I constantly found myself in communication with Adam beyond "bankers hours". I can't say enough good things about Adam and the team. The information obtained from Adam was explained clearly, in a manner...
Richard and Brittany -- Charlotte, NC -- 9/2011
From the very start, Charles Hoyer and his entire team were phenomenal to work with! Honestly I've worked with several other lenders for purchases and refi's, and though the process wasn't painful, Charles, Lori and Maria blew them out of the water. Charles worked with us on many options for a mortgage and even offered recommendations for paying things down and/or off. The entire team kept in touch and when i would send an email it was no more than 5 minutes usually to receive a reply. We...
Stephanie P. | August 2017
Charles Hoyer and his team were a pleasure to deal with! When our appraisal came back lower than we had expected, he found other options for us and still accomplished our main objectives while lowering our interest rate by two percent! He also took the initiative to find us better rates on our insurance and got it all changed over for us. I never asked a question that was not answered by Charles or one of his team members by the next business day, sometimes even on the weekend. I will...
Leigh W. - June | 2017
Charles Hoyer was outstanding!! This is the second time I've worked with Charles and I can't wait to work with him again....thank you Guaranteed Rate!!!!
Timothy M. | November 2016
Patty Davis was a pleasure to work with! Great communication and accessibility. Great flexibility to work with us through several delays brought about by Hurricane Florence delaying our closing. Generously worked with us to keep our rate lock despite the delays. Would definitely work with her again. I also liked your software for online uploading of financial documents rather than having to fax hard copies.
Philip S. | October 2018
Working with Charles Hoyer has been fantastic! Him and the team have always been very responsive.
Guaranteed rate made it possible for us to obtain our dream beach home. Patty Davis and her team were amazing to work with. Patty was professional, hardworking and determined to make everything work seamlessly. I will absolutely recommend Guaranteed Rate because of Patty Davis and her wonderful team.
Megan & Frank - North Topsail Beach, NC | FEB 2018
From day one I was treated as if I was most important! Patty Davis and her team have been amazing, very informative and patient. They were always there to answer any questions or concerns I may have had. Without a doubt I would use Guaranteed Rate again and will tell anyone looking that your company is the best! The customer service I received and am still receiving awesome! Thank you.
Eric D. Rixeyville, VA | AUG 2017
Mr. Hoyer and his team led me through the whole process yet again. I have used Guaranteed Rate twice now and Mr. Hoyer has been absolutely golden in customer service and product knowledge. I really feel he worked hard for my business again.
Patty was great to work with, very helpful and always available to answer our questions and helpful in making this stressful process as smooth as it could be.
Brendon L. - Hampstead, NC | JUL 2016
It was a pleasure working with Charles Hoyer and if I do run into anyone in need of a mortgage, I would have no issues recommending him and Guaranteed Rate. Thank you again Charles for a smooth and successful process!
Vivian H. | Apr. 2015
My loan officer Cory made every effort to assist me with questions I had and assured me that everything was going well throughout the process.
Dawn K., October 2018
Charles treated me with respect and as a valued customer.
Sebring L. -- Encinitas, CA. | Nov. 2014