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I was expecting to stress about all the requirements but once we started providing the items we were easily and quickly updated on what we were missing and also explained what step of the loan processing we were in.
Nancy M. | March 2019
Adam Slack, Kristin, Audra, Erin, the entire team made this process so simple and easy! Their communication was prompt and the opportunities to do so much via the online portal was great. I would highly recommend them to others!
Colby M. | January 2019
My first time buying a home was made very easy with the help of Guaranteed Rate! I was blown away by the great customer service and the ease of document signing electronically! Anyone can use the system Guaranteed Rate has for their home buying needs. Thanks again!
Tammy H. | December 2018
Guaranteed rate was like a knight and shining armor for us. We were in the worse way ever before them trying to recover from the hurricane we lost all we had. They helped get us a loan when I didn’t think I would get one. The whole time was as easy as anything I have ever done. If I ever need to get a home loan again, this is the only place I will go. Thank you so much for making this become one of the best Holladay’s of my life. Thank you Guaranteed Rate.
Michael S. | November 2018
Great experience! The entire team was professional, informative, organized and friendly. Made the process so easy. Would recommend to anyone I know buying a home.
Jacqueline P. | October 2018
Made my first time home buying easy and stress free!
Dana P. | August 2018
Adam was great to work with! He was patient, kind, knowledgeable and readily available. I highly recommend Adam and Guaranteed Rate.
Krystal B. | June 2018
Awesome experience from beginning to end! Highly recommend to anyone.
April H. | May 2018
We have already recommended Adam Slack and his team. Our process was swift and smooth. We would not have been happier at the closing table. Their team worked around the clock to ensure the thorough processing of our loan. We are grateful to have had such a smooth process and the awesome team Adam Slack has!!
Fidel L. - Wilmington, NC | MAR 2016
Adam Slack is the most proficient person I have had the pleasure of working with. Every question posed to him was answered almost immediately in every area. He helps one to feel secure and well informed. My husband Tim and I are very pleased with your company thus far and would highly recommend it to anyone looking for a loan. I think in closing, it's the customer service that made the difference.
Elaine S. -- North Chesterfield, VA 5/7/2014
Charles Hoyer helped us out in getting is started with not 1 but 2 loans. While he was great in assisting we did have some slight hiccups with the loan officer. I felt there were lots of items overlooked and not given until the last minute. Communication from time to time was not the greatest as well. Again Charles was great to work with, just felt the rest of the process after that could have went much smoother.
Rebecca T. | August 2018
"As a first time buyer in NC, I didn't know what to expect. Thanks to Adam and his capable team, I was able to accomplish all that needed to be done in a timely manner. They were very detail oriented and everything was explained in simple terms for me to understand. The best ~ very knowledgeable with the process. Providing me with documentation prior to closing made the transition very easy because I knew what to expect. It went quickly and very smoothly. The team was readily accessible with...
Louise B. -- Owings Mills, MD. -- 9/2012
Made my loan experience very easy, kept me informed and everyone I spoke to was very friendly and helpful.
Jesus R. | February 2018
I worked with Adam on the Purchase of an investment property. I would recommend Adam to anyone that is looking for a mortgage! Adam has knowledge and experience that anyone can benefit from! My Clients were very happy with the service they received!
Jordan C. - 10/2013
Charles Hoyer was outstanding!! This is the second time I've worked with Charles and I can't wait to work with him again....thank you Guaranteed Rate!!!!
Timothy M. | November 2016
Patty Davis and her team great to work with! Organized, professional, knowledgeable, responsive---couldn't have asked for more.
Brandy B.- Wilmington, NC | Aug 2017
We decided to buy a home in North Carolina, we live in California. I contacted Patty Davis from Gaurenteed Rate from the start Patty and her team were honest professional and made the entire experience easy comfortable. Gaurenteed Rate was unfront about loan fees, explained the loan process which was different from California. Everything went flawless on the loan side everything detail was explained to me. If I asked for something different Patty and her team made it happen. I'll use...
Lisa. – San Francisco, CA | APR 2017
Hey check out the glowing review from Deborah about Adam! “I cannot express my gratitude for the professionalism, courtesy, promptness and knowledge of the staff in particular Adam Slack. He was amazing! I was always kept informed of the status of my loan and promptly notified if I needed to provide additional information or documentation. My loan was approved, processed and closed so quickly. This was by far the best experience I have had with a lender and I have purchased numerous homes....
Deborah H. -- Wilmington, NC -- 03/2013
The overall process went well. Great team. I think the amount of personal information was too much and specific requests were not followed (who to contact, information that should not be required such as supervisors email address). The design process on documents throughout the process was easy, and the ability to print and review documents before signing at the close was helpful!
Christopher H. | October 2018
It was a pleasure working with Charles Hoyer and if I do run into anyone in need of a mortgage, I would have no issues recommending him and Guaranteed Rate. Thank you again Charles for a smooth and successful process!
Vivian H. | Apr. 2015